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Project Lead Resume

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SUMMARY

  • I have more than 11 years of experience in application design, development and implementation of web based applications.
  • Exposure to Investment Management, telemarketing, retail, healthcare, and commercial solutions domains.
  • Currently working as Analyst with Infogain Corporation.
  • For my current client in telemarketing, I own all responsibility of OnContact CRM tool. This tool is used by 6 clients and their 21 programs.
  • I am also leading 7 developers 2 at onshore and 5 at offshore (India and Philippines).
  • I have total more than 2 years of work experience in USA, including 6 months in San Antoion and 1.5 years of work experience in New York, USA at client location.
  • NSE's (National Stock Exchange, New Delhi, India) Certification in Financial Markets (NCFM).
  • I have experience through the entire Software Development Life Cycle like requirement analysis, system design, development, testing, deployment and maintenance.
  • I worked on multiple Intranets / Internet based web applications using C#, ASP.NET, MVC4.0, Web API, and WCF.
  • Familiar with Dependency Injections (Unity)
  • I have done database designing using SQL server 2008/20005/2000 and Oracle 9i.
  • I worked on multiple components of database like Data tables, Views, Stored procedures, Triggers, Functions, Indexes etc.
  • I worked on many business intelligence tools like SSIS, SSRS, Service broker, Replication.
  • I worked on different kind of documents like high - level documentation, low level documentation, Technical documents, Unit test cases, Deployment documents.
  • Hands on Experience in Design, Development, Debug and Deploy Web applications.
  • I worked on performance activities like code auditing, performance improvement by improving code, stored procedure, indexes etc.
  • Experienced in .NET security features such as Authentication (Windows-based Authentication, Forms-based Authentication) and Authorization (Authorizing Users and Roles).
  • Hands on experience inRepositories like VSS, SVN,TFS .
  • Experienced with Agile SCRUM methodology used for new product development.
  • Deep orientation and experience of complying quality processes. Good knowledge of CMM processes. Worked with CMMi Maturity Level 5 Company.

TECHNICAL SKILLS

Languages: C#

Scripting Languages: Java Script, JQuery, JSON, AJAX, VB Script

.NET Technologies: ASP.NET, MVC 4, WCF, WebAPI, Entity Framework 6, LINQ, XSLT, AJAX, Razor View

Third Party Tools: OnContact CRM, Cisco Tidal Enterprise Scheduler, Microsoft Service Manager Console 2012, Unit testing using Visual Studio Test System, Mercury Quality Center 9.0, Telerik Kendo UI Controls

Methodology: Agile and Waterfall

Databases: SQL Server 2012/2008/2005 , Oracle9I

Business Intelligence: SSIS, SSRS, Service Broker, Replication

PROFESSIONAL EXPERIENCE

Confidential

Project Lead

Responsibilities:

  • Task management and prioritization, I also share status with all the stakeholders.
  • Resolve production issues.
  • Worked closely with clients in Gathering and Analyzing Requirements and providing solutions that meet the client’s requirements.
  • Create/ update OnContact Scripts using C#. This script is used by agents, when they talk to customers/ prospects.
  • Create/ update database objects like Tables, views, Stored Procedures, functions etc.
  • Create SQL Server Integration Services (SSIS) to load customer/ prospect data into database, and apply federal and state DNC along with other business rules.
  • Automate and schedule SSIS packages using SQL Jobs.
  • Use Remedyforce to track and update service requests assigned to us.
  • Use JIRA for time tracking purpose.
  • Create and maintain Web API to get data from Telecom server.
  • Create and maintain Web API to provide data to Analytics team.
  • Preparation of deployment package and coordinate with all the teams to deploy and update production.
  • Involved in data analysis, root cause analysis, and any resolution of queries asked by business users.

Environment: OnContact CRM 6.3, C#, SQL Server 2008, SSIS, TFS, Remedyforce and JIRA.

Confidential

Project Lead

Responsibilities:

  • Resolve production issues.
  • Worked closely with clients in Gathering and Analyzing Requirements and providing solutions that meet the client’s requirements.
  • Preparing of deployment package and deployment instructions.
  • Designed and implemented services using Web API, and Entity Framework.
  • Create unit test cases using VSTS and MOQ framework, to test services.
  • Involved in data analysis, root cause analysis, and any resolution of queries asked by business users.

Environment: Web APl 2.0, C#, SQL Server 2012, Entity Framework 6.1, Tortoise SVN, VSTS and MOQ etc.

Confidential

Technology Consultant

Responsibilities:

  • Understand use cases provided by client.
  • Prepare required services and entities.
  • Generate UI as designed by designer team.
  • Implement functionality.
  • Create Unit Test Cases.
  • Peer review and unit testing.
Environment: MVC 4.0, C#, SQL Server 2012, EXT.Net, WCF, Entity Framework 6.1, TFS, Unity etc.

Confidential

Technology Consultant

Responsibilities:

  • Resolve production issues.
  • Understand user’s requirement and develop/ fix accordingly.
  • Preparing of deployment package and deployment instructions.
  • Along with production support I was also involve in migration of some of the existing application into MVC 4.0.
  • Designed and implemented Web application using ASP.Net, C#, SQL Server 2008, SSRS reports.
  • Work on migration of some applications from ASP.Net web forms to MVC 4.0 using Razor view, Jquery, Ajax.
  • Involved in create and maintain services using Web API.
  • Involved in New development, Enhancements and bug fixing in different applications used by different business user groups.
  • Involved in data analysis, root cause analysis, and any resolution of queries asked by business users.
  • Interaction with the client for requirement understanding, follow ups & approvals.

Environment: ASP.NET, Web API 2.0, C#, SQL Server 2008, SSRS, MVC 4.0, Razor Views, Cisco Tidal Enterprise Scheduler, Microsoft Service Manger Console 2012.

Confidential

Technical Analyst

Responsibilities:

  • Lead a team of 3 developers, assign task to them, troubleshoot issues, review code and deployment package.
  • Coordinate with on-site coordinator, analyze requirement, propose solution and get sign-off.
  • Resolve production issues.
  • Review Technical document, test cases, deployment package.
  • Designed and implemented Web application using ASP.Net, C#, SQL Server 2008, SSRS reports.
  • Involved in data analysis, root cause analysis, and any resolution of queries asked by business users.
  • Interaction with the client for requirement understanding, follow ups & approvals.

Environment: ASP.NET, C#, Oracle 9i

Confidential

Responsibilities:

  • Managed Business Intelligence Applications (SSIS, SSRS and Replication) which migrate data from CSU database to other legacy application database.
  • Resolve ticket according to their priority.
  • Resolve service request tickets.
  • Continuous and effective communication with the client to ensure good quality.
  • Management of the change request process, Impact Analysis.
  • Responsible for post-production issues such as bug-tracking, follow-up quality assurance and future version releases.
  • Preparation of deployment packages which contains the deployment document, DLLs, web pages, DB Scripts and their rollback.

Environment: Microsoft Visual Studio 2005, SQL Server 2005, Mercury Quality Center 9.0.

Confidential

Responsibilities:

  • Manage a small team of 2 developers by helping them to troubleshoot issues, review code, release and bug fixing.
  • Worked on Business Intelligence tools like SSIS, Service broker and Replication.
  • Create high level and low level design document.
  • Create click-thru of the application.
  • Continuous and effective communication with the client and Business Analysts to ensure good quality.
  • Developing the assigned modules from UI layer to Database layer including database changes.
  • Preparation of deployment packages which contains the deployment document, DLLs, web pages, DB Scripts and their rollback.
  • Unit testing using Visual Studio Test System (VSTS).
  • Help load testing team in optimizing Stored Procedures and WebPages so that SLA can be achieved.

Environment: Microsoft Visual Studio 2005, SQL Server 2005, C#, ASP.Net, WCF, Oracle 9i, JavaScript, Ajax, Visual Studio Team System

Confidential

Responsibilities:

  • Understand the project requirement and specifications of Search record, Claim summary and Work records and, develop accordingly.
  • Review and run unit test cases.

Environment: ASP.Net 2.0, C#, SQL Server 2005, Ajax

Confidential

Responsibilities:

  • Understand the project requirement and specifications of Shipping Module, skid module, report module and, develop accordingly.

Environment: ASP.Net 2.0, Ajax, C#, SQL Server, Java Script

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