Professional Profile

I am a dynamic, customer-centric, goal-oriented leader with 21 years of varied experience and a unique blend of technical, engineering, IT operations, IT Product Development and P L management expertise in many verticals and solid delivery success in start-up to Fortune 500 global environments. I have an innate ability to build high-performing, highly cohesive teams for top-notch results. I have been able to quickly generate and execute pivotal decisions on key metrics amounting to multimillion-dollar, bottom-line business results. I have extensive experience delivering innovative products to market, designing complex IT solutions, contract negotiations, financial modeling as well as managing budgets, revenues and P L in excess of 29 Million and leading teams of more than 100 individuals.

Objective I am looking for a senior management position in information technology to make a significant contribution towards business success.

• Capabilities Maintains solid strategic planning skills that are complimented by the ability to deliver creative solutions and improve operational and business efficiencies, resulting in large cost savings. Particularly adept in coaching and mentoring teams, improving team performance to consistently meet business objectives and taking a proactive approach to effectively address sensitive organizational issues. Those attributes are augmented by solid negotiating skills and familiarity with a myriad of Government as well as private sector best practices and IT architecture-based imperatives coinciding with the latest technological trends.
• Existing Technical Background Continued hands-on technical skills in most IT disciplines with a unique blend of business and technology experience and the ability to relate to business as well as technical resources and needs.
• Soft Skills Summary Organized and highly creative, with a proven knack for bridging the gap between business and IT functions. Has an innate ability to nurture communications with and among stakeholders and vendors, and build and manage solid relationship expectations. High-energy with exceptional work ethic and motivational enthusiasm excels well in diversity as well as adversity globally.
• Business Verticals
• Insurance, Financial Services, Healthcare, Public Education, Homeland Security, Engineering Products, Advertising, Digital Publishing, B2B, B2C, Legal and Automotive

Areas of Expertise

• Social and Digital Media Strategy
• Contract Negotiations and Management
• Enterprise Architecture Strategy Oversight
• SLA-based IT Service Delivery
• Data Center Networking Global footprint
• IT Strategic Planning and Execution
• Business Process Reengineering Streamlining
• Highly complex Software Product Development
• IT Application And Systems Performance Tuning
• CIO consultancy
• GRC / SOX / HIPAA / IDM / NIST / ICD-9
• Leadership, Team Building, Mentoring Coaching as well as Succession Planning
• IT Governance Best Practices CoBIT
• High-risk Program and Project Management

Experience and Skills

SOA

Business Development / Pre Post Sales

• ERP - Selection to Implementation Upgrades
• IT Architecture Oversight
• Oracle and SAP Transport Modules
• IT Services Financial Modeling
• Marketing Plan Development
• Research, Evaluation Assessment
• RFP, Proposal and SOW Lifecycle
• PM Methodologies PMP
• ITIL
• System Development Life Cycle SDLC
• Web 2.0, PHP, Java, Ruby Rails, Mobile Dev

Chronology of Experience

Confidential

Position: Practice Director, IT Svcs/Data Center temp. internal CIO , reporting to SVP, Global Ops earlier to CFO

Director Of IT Services, reporting to COO

• Complete responsibility, including P L, contract negotiations and personnel for multiple, multi-year, SLA-based IT Services contracts for various clients B in excess of 15M / year covering ALL IT Service Towers Applications, Web, Enterprise Architecture, Field Services, Service Desk, Testing, Business Management, Data Warehousing, Network Management and Data Center Operations across multiple geographical locations 150 locations
• Staff of 100-plus resources including all HR aspects, Policies, Procedures and team building
• Total P L Responsibility of more than 29M
• Complete selection, planning and implementation execution for multiple, enterprise-wide ERP Upgrades PeopleSoft
• Direct consultative engagement with all client CIOs and client business executive leadership as well as internal executive management and elected board members. Assisted multiple client CIOs to realize IT organizational reengineering CoBIT , cost savings, contract rationalization and develop better streamlining with business goals
• Multiple programs developing Enterprise-class Mobile and Social Media Applications in PHP, Web 2.0
• Complete software development responsibility using various SDLC methodologies like Agile, Waterfall, Scrum, etc.
• Multiple engagements assisting clients perform Application and Performance tuning, saving more than 1M / year
• Realized multi-million dollar above-the-line and below-the-line savings for clients as well as VisionIT
• Development of a new, highly-successful Managed Services Line Of Business for VisionIT that quickly contributed more than 50 of corporate profitability
• Financial Modeling, Practice Development, Business Case Development, Metrics Development, Contract Negotiations, Resource and Operational processes, RFI/RFP development, pricing and solution development

Confidential

Position: Program and Enterprise Architecture Oversight, reported to Division CIO. 10,000 Employees part of the engagement from October 2004 to August 2005 was via Xede Consulting Group below

• Recruited to oversee IT Projects/Program Delivery and ensure common IT systems architecture across the entire enterprise. Also involved in transition from multiple IT vendors to a new large IT Services deal 400M worth of total IT Services part of a 6B overall IT Spend . Additional mandate was to liaison with Senior IT Management in a complex matrix environment to ensure a cohesive approach to system design and development across multiple business units and alignment to the long term IT Strategic plan as well as on-site evaluation of offshore vendors
• Directed development of a cohesive Bill Of IT that allowed smooth transition to a reduced vendor count
• Introduced and Led a new Automated Underwriting concept that eliminated bias out of underwriting decisions for Mortgages, Automotive Financing, warranty as well as after-market service contracts SOA
• Introduced and Led a new Geographic Encoding SOA-based software application for global address verification
• Established liaison with various Corporate organizations like: Chief Architect Office CAO , Chief Strategy Office CSO , North America Operations NAO , Technical Management Office-Infrastructure TMO , Global Integration Factory GIF , Software Development Factory SDF and International Operations IO via steering committees
• Realized more than 5M in savings by standardization of architecture, infrastructure, processes and integration

Confidential

Position: Director Of Project Management, reported to the CEO

• Established new Service Offerings from scratch for PMO Program Project Management , Sarbanes-Oxley and Data Management, generating more than 4M, 4M and 2M in first year revenues respectively
• Provided Program and Architecture Supervision services to GMAC See GMAC above
• Sarbanes-Oxley consulting for Energy subsidiary of DTE Energy NYSE: DTE for section 404 and 409
• Program Manager for Federal Signal NYSE: FSS Oversaw development of a distributed technology-based, highly complex, high transaction, mission-critical homeland security product from inception to final release 9 Million lines of JAVA Code generating 230M in revenues for the client Oversaw more than 20 resources utilizing SDLC best practices and integrated with several Federal and State Law Enforcement databases
• Managed up to 10 off-shore and on-shore developers to a successful, early launch of a critical update to a client's flagship B2B, B2C, digitized publishing and educational product web-based covering 15,000 publications and research periodicals language support for 6 languages

Confidential

Position: Director of IS, Business Solutions, reported to the CIO. 60,000 Employees

• Hired to run the Business Solutions Division, reduce costs through use of IT across various lines of business and re-negotiate infrastructure and software maintenance and service contracts
• Budget responsibility of 10M and service contracts of 3M . Total Staff of 30
• Sustained and enhanced 40 enterprise-critical applications
• Application support costs went down by 1M, internal client satisfaction increased by 50
• Reduced ICD9 and JCAHO Medicare coding errors by 50 via standardization across multiple lines of business
• Reduced Medicare rejection ratio by 20 resulting in an increase in profitability by 8M
• Reduced meal and medication errors by 50 and reduced staff requirements by 80 resulting in 2M savings
• Reduced 5M in software licensing costs and 1M in annual maintenance contracts
• Reduced Enterprise-wide ERP PeopleSoft upgrade costs by 1.5M and cut time-to-upgrade by 6 months
• Reduced time to integrate IT Systems of acquired companies resulting in faster mergers and meet growth targets

Confidential

Position: Principal Consultant Sr. Manager , reported to Sr. Partner, Automotive Practice Central US

• Hired to lead project engagements at multiple clients and act as a Technology Subject Matter Expert SME for JAVA-based applications. Also asked to help develop and lead a high-end, niche Penetration Lab Service offering that assessed IT security holes for clients
• Helped General Motors NYSE:GM Executives develop IT Business Strategy and product selection criteria to integrate CommerceOne with TradeXchange
• Led a team of 15 to design and develop a CommerceOne-based custom applications 3 to handle sourcing of Indirect Material IMFP spend of 7B through TradeXchange. It saved GM 200M through competitive pricing and more efficient JIT supply-chain at plant-level
• Generated 3M in revenues in Penetration Lab engagements at 3 different automotive OEM and tier-1 clients