SUMMARY

• Overall 10 Years of experience in Software Industry.
• PMI Certified PM with 9+ year of experience in Project Management, Process Management, Project Coordination and Resource Management
• Assisted projects to implement process frameworks improving business performance through increased productivity.
• Worked closely with clients to assist in the definition and introduction of rapid, optimized processes tailored for specific project needs.
• Managed DATA AGG tools and worked on issues related to moving advisors from one DATA AGG tool to another.
• Created a Resource Management Plan for the entire Organization.
• Worked closely with all the project managers of the Organization to Co - ordinate Resource and Financial for the projects.
• Over 3 years of IT experience as a Business Analyst in all the disciplines of the Product Development Life Cycle (PDLC): requirement gathering, analysis, testing and implementation
• Good Experience in Business Analysis methodologies and Iterative Software Development Life Cycle (SDLC) using Rational Unified Process (RUP). Thorough knowledge of implementing RUP in all four phases of a project i.e. Inception, Elaboration, Construction and Transition.
• Implemented projects using Waterfall and Agile methodology.
• Experience in soliciting client requirements through interviews, workshops, and existing systems documentation and procedures.
• Proficient with tools like MS Visio, MS Access and MS Office.
• Proficient in creating UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams using MS Visio.
• Experience in writing functional specifications based on user requirements. Strong skills in user research and analysis of the existing systems. Proficient in understanding business/customer needs and technology.
• Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interaction with team members in fixing errors, automated testing and User Acceptance Testing (UAT).
• Experience in creating Defect Management plan.
• Experience in tracking and closing defects.
• Experience in project management tools like MS-Project for status reporting and planning.
• Experience in writing complex SQL Queries.
• Used data analysis techniques to elicit requirements
• Exposure in Collecting Raw date and processing it according to the client requirement.
• Ability to interact with individuals at all levels with exceptional skills in forming and facilitating Joint Application Development (JAD) and Rapid Application Development (RAD) teams.
• Able to master new concepts and applications within a timeframe and Capable of rising up to mounting challenges.
• Involved in preparation of AS IS and TO BE Business and System Process Maps.
• Analytical, methodical, and resourceful approach to problem solving, identifying root causes (RCA) and corrective actions to meet short and long-term business, financial, and system requirements, good understanding of team management, communication, and presentation skills.
• Assisted the project manager in preparing project schedules, milestone tracking and resource allocation
• Ability to interact with customers, self motivated and team player with good communication skills and capable of handling multiple tasks. Quick Learner, Excellent Team Player with good interpersonal skills.

TECHNICAL SKILLS

Languages: C, Java

RDBMS: Oracle 9i, MS Access

Methods: SDLC, Rational Unified Process

CGI & Scripts: SQL, PL/SQL developer, VB Script, Java script, HTML, XHTML.

Software Application: Auto Cad, MS Excel, Word, PowerPoint, Project, Visio.

Statistics Software: Minitab.

ERP: SAP CRM 2007.5.0, 4.0. SAP ECC 6.0, 5.0, 4.7

PROFESSIONAL EXPERIENCE

Confidential, Enfield CT

Project Manager

Responsibilities:

• Created detailed plan to move the Advisors from one book of business tool to the other.
• Identify the different custodian files that send the advisor data and worked with vendors to address the increase in volume issues.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Brainstorming solution with Architects and developers for various business requests.
• Created implementation plan to track the increase in volume in various custodian files because of the merger.
• Worked with vendor to implement the new hierarchy file that includes the new users.
• Created presentations for higher management to demonstrate overall progress of all projects.
• Manage project Financials
• Tracking and closing defects.
• Perform Program Manager Duties in absence of Program Manager.
• Manage effort and cost of all the resources.

Confidential

Responsibilities:

• Currently managing multiple - PMO projects initiated by business, budgeted more than $1 million.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Brainstorming solution with Architects and developers for various business requests.
• Coordinate and facilitate project discussions with system users and the technical development team.
• Created defect management process.
• Created process to keep scope creep under control.
• Created presentations for higher management to demonstrate overall progress of all projects.
• Manage project Financials
• Performed GAP analysis to improve overall efficiency of the project.
• Tracking and closing defects.
• Perform Program Manager Duties in absence of Program Manager.
• Manage effort and cost of all the resources.

Confidential, Hartford CT

Project Manager

Responsibilities:

• Liaison between stakeholders: Development team, Business and Engineering team.
• Interacted with various scrum teams to gather infrastructure request and worked with infrastructure SME’s to determine solution.
• Created Intake process for platform engineering team.
• Brainstorming solution with Architects and developers for various business requests.
• Handled project intake for platform engineering team and allocated resource to each project.
• Created presentations for higher management to demonstrate overall progress of all projects.
• Timely update of project status to Senior Director and VP.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Translate the client’s requirements to the developers.
• Coordinate and facilitate project discussions with system users and the technical development team.
• Provide timely and accurate status update on work in responsible areas of product functionality to the upper management.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.

Confidential, Windsor CT

Project Manager

Responsibilities:

• Currently managing multiple - PMO projects initiated by business and Application upgrade, budgeted for $1 million.
• Work with Infrastructure team and secure necessary Infrastructure for the project.
• Created project charter and Required Documents to Kick start the project.
• Identified all the stakeholders
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Created Work breakdown structure to successfully implement the project.
• Maintained resources for the projects.
• Tracking issues in the project and co-ordinate meeting to solve the issue.
• Document all the Changes, Risk and issue.
• Estimating Timeliness and Effort for each work.
• Identifying Defects and work with various departments to bring it to Closure.
• Create implementation plan and Run Implementation Meetings.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Coordinate with Release management Teams for Successful Implementation.

Confidential

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Translate the client’s requirements to the developers.
• Coordinate and facilitate project discussions with system users and the technical development team.
• Provide timely and accurate status update on work in responsible areas of product functionality to the upper management.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Analyzed application features and functions to assess scope and impact of client business needs.
• Conducting Team meetings and reviews of each phase with business users.
• Performed BAT testing for newly developed modules and systems tests after integrating all the modules.
• Performed Manual Testing on different modules of the application.
• Create implementation plan and Run Implementation Meetings.
• Coordinate with Release management Teams for Successful Implementation.

Confidential

Responsibilities:

• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Coordinate and facilitate project discussions with system users and the technical development team.
• Identify, analyze, and document client requirements to conduct workflow and gap analysis.
• Provide timely and accurate status update on work in responsible areas of product functionality to the upper management.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Worked with technical team to identify issues and implement patches.
• Create implementation plan and Run Implementation Meetings.
• Coordinate with Release management Teams for Successful Implementation.
• Created production support plan.

Confidential, Hartford CT

Project Manager

Responsibilities:

• Managed multiple projects.
• Manage RXSY and RDS Application Impacted Projects.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Helped in designing workflow diagrams with help of UML.
• Resource and cost Utilization for all the projects.
• Tracking issues in the project and co-ordinate meeting to solve the issue.
• Document all the Changes, Risk and issue.
• Estimating Timeliness and Effort for each work.
• Identifying Defects and work with various departments to bring it to Closure.
• Create implementation plan and Run Implementation Meetings.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Coordinate with Release management Teams for Successful Implementation.

Confidential, New York NY

Project Co-ordinator / Resource Manager

Responsibilities:

• Coordinating between all the various departments which are at work in a project.
• Reporting Project Financials and Resource Allocation to the project manager.
• Kept a close watch on the budgets of each department.
• Reporting to the Management on the development of the project.
• Created a Resource Management Plan for entire Organization.
• Maintained the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program.
• Maintained human resource operational requirements by scheduling and assigning employees.
• Ensured Resource utilization.
• Forecasting resource needs for the entire Fiscal year.

Confidential, Hartford CT

Project Manager

Responsibilities:

• Manage the PlanView activities for all projects
• Manage Multiple Projects.
• Create and update Project Artifacts.
• Prepare documents for maintaining Issues, Risks and Changes
• Resolving, tracing and escalating critical issues to minimize project risk factors.
• Identifying resources for the project.
• Prepare Agenda for project meetings.
• Maintain Project Financial and Resource allocation.
• Prepare and Maintain project milestone.
• Provide timely and accurate status update on work in responsible areas of product functionality to the upper management.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Communicating intensively with clients, sub-contractors and vendors to establish cordial/effective working relationship.
• Coordinating the lesson learned process

Confidential, Malvern, PA

Business Analyst/Project Coordinator

Responsibilities:

• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Analyzed Requirements and created Business requirement Document (BRD), Current business process flow, Future business process flow, Use Cases, Use Case Diagrams, and Activity Diagrams using Microsoft Visio.
• Created and managed project templates, use case project templates.
• Created Test Cases as per the business requirements and executed them.
• Interacted with programmers to identify and resolve technical issues.
• Performed Manual Testing on different modules of the application.
• Assisted QA Team in writing test cases, data mapping/conversion spreadsheets, test plans and tested the final application to verify whether all the User Requirements were catered to by the application.
• Applying the business knowledge for Marketing, Sales, Opportunity Management and Product Configuration.

Confidential, Orlando, FL

Business Process Analyst / Project Coordinator

Responsibilities:

• Liaison between stakeholders: system users, clients and managers, software development team and the QA Team to gather requirements.
• Develop, review and document new strategies for business processes.
• Translate the client’s requirements to the developers.
• Review functional and non-functional system requirements and create conceptual and detailed designs that align processes and technologies to achieve business objectives.
• Experience in handling Requirements Management, and drafting Business Requirement Documents, and Functional Specifications.
• Perform Database integration and identify software requirements for the business processes.
• Analyze the Risk involved and provide mitigation plan for the new process.
• Coordinate and facilitate project discussions with system users and the technical development team.
• Identify, analyze, and document client requirements to conduct workflow and gap analysis.
• Provide timely and accurate status update on work in responsible areas of product functionality to the upper management.
• Coordinate with technical team, vendors and the end users for proper implementation of the requirement.
• Analyzed application features and functions to assess scope and impact of client business needs.
• Conducting Team meetings and reviews of each phase with business users.
• Write SQL Queries to retrieve data.
• Performed unit testing for newly developed modules and systems tests after integrating all the modules.
• Developed and documented User Acceptance Testing (UAT).
• Performed Manual Testing on different modules of the application.
• Involved throughout the entire software development life cycle from the establishment of the requirements till the UAT is completed.
• Configured the user interface layer-screens, views, and applets based on the business process walk through.
• Prepared User Manual.

Confidential

Business Systems Analyst

Responsibilities:

• Involved in gathering Business Requirements, Interacted with the Users, Design and Development teams, Project Manager and Subject Matter Experts (SMEs) to get a better understanding of the Business Processes.
• Interacted with business users and performed Gap Analysis of Client requirements
• Responsible for coordinating JAD sessions by involving the right resources from Business, Technical and Quality Assurance teams.
• Converted business requirements into Functional Requirements Specification using MS Word.
• Performed detailed functional and technical analysis in redesigning the prototypes and web pages which improved the response time of the system and in tracking & managing the enrollment and claims processing applications.
• Documented Functional and Technical Specification documents for Design and Technical teams respectively.
• Performed Functional Certification to test the functionality of the system and Manual Testing to test the data.
• Assisted the Technical and testing teams by clarifying their doubts.
• Trained and assisted the end users in Training sessions and User Acceptance Testing (UAT)