SUMMARY

• An experienced information technology (IT) leader with over 20+ years of experience in delivery of IT solutions in manufacturing, healthcare and pharmaceuticals for Fortune 500 companies. Proven track record in delivery, project and program management, design and development, leading large teams (100+) located across different parts of the world.
• Solutions oriented IT professional that excels in managing projects through measurable goals, collaborating with project teams and clients, working with technology to build successful solutions for the clients.
• Management skills includes project (all phases of the project life cycle) people management, budgeting, release, risk management, change control and customer relationship.
• Strategic business planning and program management of large projects from $1M to $10M+.
• IT program management professional with experience in software application development, infrastructure development projects & business transformation projects.
• 15+ years of experience in iterative, traditional and agile project management, SCRUM methodology and complete SDLC.
• Skilled at managing Agile, Waterfall methodologies and led development projects on complex system landscape with key focus on businesses processes, configuration, and application development, QA testing & training
• Managed Global onshore and offshore resources and vendor teams made up of clients from various business disciplines and verticals.
• Expertise in project scheduling, planning, budget, forecast, risk management, change management, release management of the program.
• Accomplished stakeholder’s objectives by designing, developing and implementing business transformational systems.
• Managed projects through complete SDLC cycles
• Hands on Scrum Master experience

TECHNICAL SKILLS

Technology platforms: Java, Oracle, Cisco UCS and Cloud technologies.

PM Tools Expertise: MS Project, MS Project Server, Jira, Clarity, Eclipse, PlanView, SharePoint, MS Excel, MS Power - point.

PROFESSIONAL EXPERIENCE

Confidential - Durham, NC

Project Manager / SCRUM Master

Responsibilities:

• Responsibilities included strategic IT planning, managing stakeholders, IT budget, scope, resources, risks, enterprise architecture, and delivery of IT solutions to internal and external customers
• Defined business requirements with Regional Sales Directors, Stakeholders, Business Users, Architects and Project Development and QA team
• Project developed using Agile / Scum Methodology. Developed Project Vision Charter, Business case, Liaison with Business Users, Stakeholders and defined Requirements, Project Plan, Sprints and Release plans.
• Performed PM and Scrum Master role, Managed Sprint Planning sessions, Worked with Scrum team members to define User stories, Tracking Sprint Backlogs, Risks & Mitigation plans, QA testing, Defining Release cycle plans and leading Sprint Review meetings. Reporting and Status Updates to Stakeholders, Sponsors.
• Executive Sales Dashboard is a Web Based Application using J2EE technologies. The object model is defined in UML and Rational XDE and developed in Java and physical database is developed in Oracle.
• As a PM, coordinated and tracked Project Life Cycle plans using PM tools, Planview, MS project and worked with Business & IT stakeholder teams for RFP’s, SOW, Track Project Budgets and Contracts with multiple Client and vendor teams.

Confidential - Durham, NC

Project Manager / SCRUM Master

Responsibilities:

• Integrated Five9 call manager and CT presenter with Salesforce for digitizing medical representative job.
• Conceptualized, architected and developed customer service dashboard portal using Java/Web/Oracle technologies for tracking hiring of medical reps across the US and UK using Confidential proprietary systems Qroster and Eagle.
• Used Agile/Scrum methodology and worked as SCRUM master, defined project charter, budget, and resource requirements and hiring with business, IT and stakeholder teams.
• Led business requirement sessions with business, IT and stakeholder teams to customize and define requirements, develop business case, project charter.
• Managed E2E project execution, and led a team of salesforce developers, BA, and QA.
• Worked with cross functional team members and managed communication with senior management and project team members.
• Hosted daily sprint meetings, defined and tracked project plans and managed Risks/issues and mitigation plans and status reporting to senior management.
• Used Clarity PPM, MS project and SharePoint for reporting and tracking of projects.
• Coordinated releases and deployments throughout the project life cycle. Used PM tool Planview, Clarity for tracking project status

Confidential, PA

Program Manager, SCRUM Master

Responsibilities:

• Managed delivery and coordination for Tier1, Tier 2 and Tier 3 support operations and served as escalation point for infrastructure operations, technologies, services and incident management activities.
• Responsible for E2E activities and coordination for RFP, SOW, billing,resource hiring and ensuring smooth operations of all support activities.
• As an Account Manager, managed the Mylan account and generated revenue of $4.5M for Confidential Technologies.
• Was instrumental in working with Mylan IT, business stakeholders, vendors and Confidential IT support teams for E2E project financials, budgeting and hands on delivery for program and project management activities.
• Managed IT asset management and infrastructure project work, including all work products and tasks of creating specific change management plans.
• Led activities for change management team.
• Responsible for project plan, communication of project status to senior management, coordination of status update meetings and managing scope changes, risks, issues and mitigation trackers.
• Managed communications, staffing and bridged the gap between IT teams and stakeholders by communicating effectively with both added transparency to IT operations by developing strong business partnerships and formalizing the lines of communication.

Confidential, San Jose, CA

Account, Program Manager

Responsibilities:

• Lead member of Cisco Project Management Office, built project management methodologies, standards and guidelines and helped Cisco PMO office to plan, lead and manage complex project.
• Managed IT development programs for Cisco manufacturing and streamlining of support operations and managed budgets while hiring appropriate level of resources controlling expenses to achieve profitability targets.
• Forecasted and managed portfolio and project budgets across multiple cost centers.
• Ensured that the revenue was billed in accordance to the contract and scope of work and facilitated monthly billing, year-end accruals and request from client.
• Responsible for managing formal RFP submission in line with client IT compliance requirements.
• Managed RFP submission, RFP response, presentations to senior management and final submission.
• Managed Cisco Portfolio of $2M+ for Confidential Technolgies.
• Led E2E coordination with Confidential, client business and IT teams to understand the requirements, submit the RFP proposal, complete the negotiations and sign the final statement of Work.
• Interfaced with ERP business and IT teams to define and formalize project charter, scope, budget and requirements.
• Responsible for resource planning, scheduling and staff supervision, identify issues and opportunities and present solutions.
• Interacted with cross functional departments and staff members at all levels of the company.
• Coordinated project activities across organization cross functional teams, development, support team, business and IT stakeholders, compliance and delegated tasks and responsibilities.

Confidential

Project Manager

Responsibilities:

• Managed systems admin division for Confidential Headquarters in Pune.
• Responsible for managing Infrastructure Portfolio and Projects from hardware procurements, installation and commissioning of network and system admin.
• Managed project financials, budgets, and risks.