| Experience |
| Project Manager Confidential - Self-employed off site course developer generating HP server, storage and switch New Product Introduction courses in DreamWeaver and PowerPoint formats. Also, generated learning milestones.
- Created WEB-based and self-paced HP storage sales training using DreamWeaver, PowerPoint and Microsoft Word. Also, worked with sales teams to generate case studies for enterprise storage sales.
Confidential - Responsible for creating and updating PlexView Element Management System EMS software documentation in support of TDM and VOIP telephony soft switch. EMS is a client/server product responsible for FCAPS of the Plexus 9000 switch.
- Documented use of the EMS GUI and provisioning of Class4/5 switch elements including: ISDN, SS7, Trunk Groups, Routing Administration Carrier Administration, Subscribers, CAS, VOIP, MGCP, SIP, BICC, Administration and Maintenance, logs and utilities.
- Also responsible for writing of server installation guide, PlexView Advanced Reporting Getting Started document and updates to Class 5 features manual.
- Responded to RFPs. Modified existing word templates in compliance with today's standards. Explained to peers the book building process and the preference for bookmarks versus links in .pdf files. Generated help files, until project cancelled
- Telica was a start-up. The target audience for EMS included Verizon, Lucent, MCI, CLECs, and both wireless and cable providers.
Confidential - Responsible for documenting SONET-based fiber optic telecommunications cross-connect switch . Using FrameMaker 5.5. Target audience telecommunications providers and their craft employees.
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| Confidential - Made major revisions and documented new functionality to a number of manuals for a NEC suite of server management software. Project includes installation, configuration, pre-boot and real time monitoring of server systems. Target audience: System Administrators.
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| Confidential - Worked with a software engineer and an application engineer to document Release 1.0 of Copley Motion Explore software, which optimizes servo parameters for motor driven applications. Documented multiple tasks that can be performed from a GUI including, installation, auto phasing, tuning and execution of DSP command set. Target audience: OEM's and application engineers. Also, developed template in PageMaker for the engineering community.
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| Confidential - Wrote an addendum to plate setting documentation describing new firmware implementation.
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| Confidential - Prepared user and programmer reference documentation for Radview's WebLoad 3.5 release. Document scalability and integrity test software for Web applications in a variety of formats including hardcopy, context-sensitive help and .html. Also, rewrote significant portions of WebLoad 3.0 per client's request. Used RoboHelp 7.0 to satisfy help file requirements. Target audience: Web application test engineers and programmers.
- This was a start-up environment engineering contacts were located in Israel.
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| Confidential |
- Worked in corporate MIS department. Responsible for jump starting and implementing .HTML-based content on corporate intranets and extranets. Documentation included business descriptions, procedures and WEB-based help files. Deliverables included:
- Risk Management Technology Services Web Site intranet
- Hanover Agents Community Web Site extranet
- Strategic Program Office Web Site intranet
- Freedom Advantage Payroll Deduction System intranet based help files and hardcopy release notes detailing use of .cgi scripts in the application .
- Corporate Risk Management Reports Web Site extranet-based help files for users running Oracle-based reports through an Actuate server .
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