Project Manager Resume Profile

Manager

Operations / Technical / Project

Expert in information systems technology, project planning, systems analysis, quality control, forecasting, scheduling and planning, and results tracking and .
SKILLS: Proficient in MS Office- Word, Excel spreadsheets, networking, Windows XP, 2000, NT, 9x, 3.1, UNIX
Languages: HTML, JavaScript, Lotus Script, Python, Transact SQL
Databases: Oracle, Microsoft Access, Sybase, MS SQL Server

Project Manager

Guided the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and indentified shared accountability for achieving project milestones.
Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
Resolved numerous project issues including offshore staffing shortages, IT infrastructure issues, scope creep and divergent business and user needs.

Systems Development

Participated in varied development activities aimed at streamlining Banker communications and documentation.
Member of JPMorgan Chase Information Technology Associate Program, a 12- month training program.
Wrote a paper on Lotus Notes security and field encryption.

Business and Operations

Led a team of 33 team members in the check processing and work flow areas.
Worked with Systems and Human Resources to develop Employee Incentive Program aimed at increasing staff productivity and employee morale.
Monitored production process and provided feedback to Information Systems staff for production process improvement.
Met or exceeded productivity deadlines for data and check delivery to the Federal Reserve and clearing banks.
Conducted cost/benefit analysis to determine production and staffing requirements.

Professional Experience

Confidential

Coordinate meeting between System Infrastructure and offshore resources to ensure successful project rollout.
Participated in weekly conference calls with global project teams to determine project status.
Worked with Relationship Managers to submit External Connection requests for offshore resources.
Provided guidance to project resources with regards to requirements clarification and system enhancements.
Worked with Business Sponsors in IB Marketing and Communications to aid development of application to facilitate distribution of US Open tickets totaling 2.3 Million.

Confidential

Developed, implemented and maintained Revenue Reporting database for Senior Management. in Global Investor Services
Reduced Quarterly reporting time by 80 by re-engineering and implementing an automated workflow
Developed Standard Financial Reports for management using Cognos Impromptu.

Professional Experience

Confidential

Participated in intense classroom training sessions.
Worked in assigned departments assisting with process improvement and streamlining of legacy systems.
Aided with development of a Price Inquiry System aimed at reducing duplicate price challenges by 75 .

Confidential

Tasked with day to day activities of item processing area tasked with processing debit and credit transactions.
Worked on budgets / staffing / workflow documents for effective management of my assigned area.

ACTIVITIES

JPMorgan Chase- BDPA Steering Committee Member, JPMorgan Chase-UJIMA Community Outreach
BDPA New York Chapter Board Member, Communications Committee Chair