Program Manager Resume Profile

PROJECT SUMMARY

Program Manager

Confidential

Developing a nationwide program to serve military members, veterans and their families with volunteer, homeownership and employment opportunities at 1,500 Habitat chapters in the US. Engaged Habitat in major veterans' initiatives, including The White House Joining Forces and Points of Light Institute Community Blueprint. Created resource toolkits based on best practices and lessons learned at Habitat chapters.

PMO Director

Confidential

Led HSBC's Latin America Cards Collections Program Management Office with IT project governance, budget tracking and controls, reporting, and inter-regional communications. Ensured adherence to IT Project Management guidelines, Operational Risk, Planning Finance and other Group Audit requirements.

IT Relationship Manager

Confidential

Coordinated systems development and implementation of Confidential Premier product in 16 markets in Asia. Mediated between Confidential retail business and IT teams to ensure new products were funded and deployed consistently throughout the region.

IT Project Manager

Confidential

Responsible for 16m system conversion project for Confidential credit card portfolio. Managed local, regional and global IT teams and coordinated project plans, budgets and risks for successful project delivery.

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