SUMMARY

• A Dynamic & Competent IT professional with 10 years of experience; A Self - Motivated and Achievement oriented professional with Strong Scrum Master and QA Manager Skills as wells as Business Acumen.
• Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Act as a key member of the team influencing a clear vision for success with an aptitude to establish goals. Expert communicator with the proven ability to synthesize complex information and win the loyalty of clients and team.
• Possess in-depth, hands-on experience with multiple technology stacks, have strong learning capacity, can-do mentality, and keen eye for details. Foster an atmosphere of teamwork and collaboration with an emphasis on goal attainment
• Responsible for developing Agile Methodology in Project Management Community.
• Worked as Agile Coach and inspired change, culture and behaviours.
• Advised teams on most effective Agile Methods.
• Coached Product Owners in creation and maintenance of Product Backlog and Coached team members on Agile principles and providing general guidance on the methodology.
• Built relationship with Product owner and other stake holders to maintain product and sprint backlogs and to facilitate team's interaction with them for Story Estimations.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
• Assisted team to remove impediments, internal and external communication and improved transparency.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
• Interfaced with Program Management Office to ensure project goals and requirements are being met and took responsibility of delivery and management of the tasks of my teams.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Updated Agile tracking systems to provide transparency on product, sprint backlogs and sprint progress.
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Have Core domain skills in Health Care, Property & Casualty Insurance, Financial domains.
• Extensive experience in QA Standards and Artifacts, Software Development Life.
• Well versed with testing activities, Bug Life Cycle and Testing Life Cycle with various types of testing
• Experience in Test Maturity and Test Process Improvement Activities.
• Completed CSM-Certified Scrum Master from Scrum Alliance. Certificate # 000641754
• Completed 1 Year Management Program from McIntyre School of Commerce (University of Virginia)
• Highly organized & dedicated with a positive attitude. Self-motivated; able to set effective priorities and handle multiple assignments under high pressure within tight deadlines; adapt easily to new concepts and responsibilities.
• Excellent verbal written, inter personal, communication Skills.

TECHNICAL SKILLS

Project Management Tools: QC, ALM, Jira, Rally, TFS

Operating Systems: Windows 95/98/NT/2000/2003/XP/Vista, UNIX

Databases: Oracle 8i/9i, MS SQL Server, MS Access, VSTS

Web/Application Servers: Web Logic, J2EE, Web Sphere

Scripting Languages: UML, MS Project, MS Visio, MS Office Suite, SQL, PL/SQL, SharePoint

Software Testing Tools: Selenium

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Business Analyst Lead and Scrum Master for the development and conversion of a legacy-based criminal case management system to a web based system.
• Act as deputy project manager, develop project scope and plan future releases.
• Responsible for assigning and overseeing the duties of approximately 4 Business Analysts
• Implemented and trained the team in the agile scrum process, which significantly increased productivity and enabled the team to meet aggressive deadlines and fulfill the customer’s requirements
• Work with business owners to prioritize the project’s product backlog
• Facilitate all scrum meetings including backlog estimating sprint planning, daily standup, sprint demo and sprint retrospective.
• Consistently ensure that all requirements and specifications are available and complete when required to keep the agile process of the team continually moving forward allowing the team to produce accurate working software on an ongoing basis.
• Collaborate cross-functionally with developers and testers to identify the needs for maintenance of ongoing productivity. Work closely with the other BA's to ensure the necessary materials are delivered.
• Clarify business requirements through the sessions with stakeholders and process owners and communicate the project status on regular basis.
• Ensure that all data is available when it is time to estimate the product backlog.
• Actively remove any impediments to keep the project moving forward.
• Coordinate with the project manager to maintain an up to date product backlog that captures current requirements of the project.
• Keep dashboards up to date reflecting the status of the project.
• Develop project timelines and project scope delivery based on defined priorities and team capacity.
• Consistently evaluate team performance, implement best practices and process improvements.
• Support development of testing plans, scenarios and scripts, participated in UAT sessions.
• Responsible for creating and overseeing the release plan used to successfully deploy the system to production.
• Responsible for coordinating any necessary updates to the production functionality and ensure that necessary enhancements are made from time to time while subsequent releases are under development.

Environment: Windows, Rally, JIRA, Quality Center, QMF for Windows 8.1, DB Visualizer 6.0.7, QTP 9.2, Test Harness, SOAP UI for web services.

Confidential

Brand Manager / Business Analyst

Responsibilities:

• Gathered, analyzed and tested business requirements by conducting meetings and brainstorming sessions with senior management of the Research Group and SMEs for The Bureau of Indian Standards (BIS) which is the national Standards Body of India working under the aegis of Ministry of Consumer Affairs, Food & Public Distribution and Government of India.
• Provided Unit testing using Web Tests and API Testing through VSTS. Coordinated UAT. Reported all bugs and defects to the development team.
• Developed project scope and vision document, performed as-is and to-be assessments to understand the underlying gap in the business process. Developed solution concept, timeline and wireframes.
• Designed and implemented basic SQL queries for testing and report/data validation.
• Managed the migration of the department’s website and ensured there are no broken links.
• Owned the entire reporting process. Interacted with the ETL team, developer(s), management, and account holders to get the requirements, document them, design templates, and write specifications.
• Used CMTS (Change Management Tracking System) to keep track of requirements in progress, and estimated and actual time for requirements.
• Supported all phases of Software Development Life Cycle (SDLC) methodologies throughout the project.
• Prepared Need Analysis Documents of the requirements gathered through JAD sessions.
• Created Test Scripts & Test Scenarios to check report content, layout, and parameters.
• Employed Rational Clear Quest for effective Change Management and bug tracking.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Collaborated with ETL team during the upload process.
• Served as a liaison and enhanced communication lines between executives, managers, and peers.
• Developed and launched integrated, multi-channel print, catalog, web and direct marketing campaigns that propelled sales from INR 3.2M to a INR 19.5M.
• Led market launch of 21 new products including 4P's Business and Marketing, The Sunday Indian, Business and Economy, The Sunday Indian, Star Brands, and Power Brands.
• Created web portal to transform archaic intranet into a dynamic website adding an effective sales tool.
• Consistently developed business through coordinated execution of email broadcast campaigns, facilitating public relations, marketing trade shows and events, outbound calls, media advertisements, field promotions, customer communications, and other marketing plans.
• Coordinated online marketing campaigns, published write-ups on Plan man Media social networking websites and blogs, and designed Power Brands 360 social networking websites.

Environment: Rally, JIRA, Quality Center, ORACLE, Microsoft Suite.

Confidential

Business Analyst

Responsibilities:

• Led a team of 12 energetic individuals and created new business opportunities for the project.
• Managed and developed 2K+ key large accounts, captured 75% of the market share in India.
• Successfully converted leads into clientele, increased customer base by building trustful partnerships.
• Hired, trained, developed and evaluating new hires.
• Achieved Award of Excellence for Outstanding Performance in the years 2010 and 2011.
• Awarded for the Highest Paid Brand Campaigns in the Zone, 2011.

Environment: QC, QTP, ORACLE, Microsoft Suite.