SUMMARY:

Result-oriented professional with 20 years of industry experience with 14 years focus on Quality Assurance, Systems Analysis and Agile development based on Scrum. Excellent knowledge in Software Development Life Cycle, ISO-9001 and SEI-CMMI processes. Experienced in full lifecycle, including designing, developing and executing test plans, test cases, and test scripts. Expertise consists of diverse types of testing, specifically fault injection, integration, Black Box and White Box, regression, IVR, 508 Compliance, API, REST, Web Service and SaaS testing across industry sectors, including Financial, Telecommunications, Supply Chain Management, Publishing, CRM, and Billing applications.

ACHIEVEMENTS:

• Consistently built world-class teams around agile delivery model to pursue excellence.
• Led multi-million dollar application testing projects involving multiple vendors and stakeholders.
• Success in building result-oriented teams from grass roots and successful timely delivery of major projects.
• Contributed to the acquisition of new contracts by gaining client's trust of delivering high-quality solutions.
• Gained experience delivering year-long projects in under budget and on time in compliance with SLA.
• Successfully implemented radical changes in the QA process, leading to reduction of production defect leakage by 60 .
• Extensive experience in building, leading and co-coordinating teams in a dispersed matrix management model.
• Successful in achieving timely sign off during UAT/SAT by working closely with clients throughout SDLC.
• Extensive experience in concurrently leading multiple enterprise scale projects to timely and successful completion.
• Received awards for Wachovia conversion project by PMO for diligence and timely delivery throughout my tenure.

PROFESSIONAL EXPERIENCE:

Confidential

• Lead and manage all aspects of All Electronic Tolling - Back Office AET-BOS 4G for state projects e.g. MD ICC 200, MTA B T New York , North Carolina etc. for ACS Transportation solutions group.
• Managed 5 test teams located around the globe in a matrix management model.
• Championed complex IVR Interactive Voice response testing methodology.
• Spearheaded performance testing of CRM WEB modules of the product for multiple projects.
• Managed multiple project schedules and competing priorities.
• Received commendations for delivering UAT, exceeding client expectations that for handling 1300 test cases.
• Designed, implemented and trained staff on improved JIRA 2.0 and 3.0 workflow implementations.
• Staff management duties included annual performance reviews and personnel growth plans.
• Budget management duties included tools, hardware and software for the labs.

Confidential

• Led the technical initiatives for DMCS Replacement Project, a multi-million dollar initiative for FSA as an application solution to replace the current DMCS Debt Management Consolidation System with a configurable, intuitive, and compliant web-based solution. The solution comprising of FISMA compliance, FSA services, and loan tracking, included 50 workflows, 140 reports, 110 ETL processes, 100 screens for web portal, 400 forms generation for fulfillment and over 20,000 objects counts. Specific responsibilities included:
• Building a new team of 20 -25 consultants through screening resumes, interviewing and decision making in hiring.
• Ensured security clearance, access and account creation for required tools and environments for new QA team.
• Training of new team on the QA tools, processes and existing application architecture.
• Day to day task management by conducting daily stand up meetings, and upkeep for the project management.
• Authored Master SIT plan, Performance test plan and IST plan conducted formal test plan walk through with FSA.
• Provided test strategies and managed all aspects of testing, including Functional, Smoke, Load, Regression, Performance, Integration, 508 Compliance, Web Service, ETL and Workflow testing.
• Managed all phases of testing from requirement to implementation e.g. SIT, SAT and IST.
• Created Requirement Traceability Matrix for FSA to map 2000 business rules to the test scripts.
• Environment consisted of Rational Tools -Clear Quest, Clear Case, Test Manager Functional tester, JAWS 508 Compliance , Java, Java Script, Spring, Struts 2.0, Hibernate, JPA, Spring Security, Axis Web Service , Pervasive ETLs , SQL Server 8.0, Titanium COTS , Agile methodology

Confidential

• Regent Education is a provider Software-as-a-Service SaaS of financial aid management software solutions for higher education institutions. Responsibilities included:
• Identified, developed and implemented QA processes procedures.
• Daily Scrum with development and product test engineers using monthly Agile Sprint demos, reviews, planning to incrementally deliver high quality products
• Built team from grass roots while ensuring quality of all deployed software products including releases and rollouts.
• Managed offshore software development model across two locations.
• Environment consisted of JIRA, Java, C , Java Script, SOAP, XML, SQL Server, SVN, IIS

Confidential

• Led the technical initiatives for a 450 million AFI Proposal Generation project and real time order entry system, which provided a single solution for financial advisors to manage their clients' wealth in real time. Responsibilities included:
• Building of new team of 5 -7 consultants by reviewing resumes, interviewing and decision making in hiring.
• Played an integral part in the proposal writing, requirement review process, use case identification and use case creation.
• Developed entire test suite, which included test Strategy, test plans, test scenarios and test cases for functional, UI and backend testing of more complex modules of the proposal generation application.
• Led the test case writing, provided project timelines, detailed status reports and risk assessments to all project stakeholders.
• Conducted the certification and acceptance of each build and overall certification of entire application upon code freeze.
• Environment consisted of Team Track, Test Track, ASP .NET, C , Java Script, XSL, XML, XSLT, Oracle11g, SQL developer, VSS, Tomcat.

Confidential

• Led the migration of new data files for NFS that was different than the file/ table structure for existing TTS / BETA back office clients like Janney, Davenport. It required existing Beta back-office clients migrated to new NFS generic database while keeping the ThomsonOne Advisor enterprise scale application functionality intact. Along with that many changes were done to achieve better speed stability enhancements. Responsibilities included:
• Prepared mapping worksheets to map existing Data Base tables/ fields with new generic DB Table structure involving over 250 tables and over 2500 fields that were identified to be migrated. Documented business rules for each mapped field.
• Wrote and executed SQL Queries for each identified field to comply with the migration mapping requirements rules.
• Responsible for setting up Backend Migration project structure in Quality Center.
• Lead and delegated all test cases writing and executing tasks among team members.
• Reviewed tests scripts of other team members for accuracy.

Confidential

• Led the testing initiative for compliance and disclosure tools. Contributions included
• Identified the affected areas to help product write business requirements.
• Testing involved 200 different disclosures affecting over 50 reports with in T1Advisor application.
• Worked closely with SIG, DEV Product in JAD sessions to write viable scaled down version of original requirements.
• Tested UI of the tool as well as the publishing process of disclosure changes from source to target s in T1Advisor application..

Confidential

• Responsibilities consisted of production support activities on daily basis, and
• Direct interaction with clients via conference calls and Web-live sessions to help understand issues at hand and resolutions.
• Performed smoke, integration, functional, regression testing for biweekly patch releases.
• Single-handedly managed and tested Asset Classification out of cycle change for Janney that required understanding of FinanceWare Classification rules for MF, CE/ETF, FI securities.
• Wrote SQL queries to test the SEC type rules for Finance Ware logic, Weiscat Logic, etc., for each of the 13 asset classes.
• Performed white box testing by comparing SQL code with business rules for both T1Advisor and screeners side of the application.