Summary:

Experienced IT and Mortgage Business Leader with 20 years of proven technology design, delivery and operations experience in a range of corporate environments and 8 years of Executive level management in the Credit, Servicing, and Default aspects of the Mortgage industry. Dynamic, hands on, Leader specializing in building and managing highly efficient, results orientated, and customer satisfaction focused teams. Well rounded business strategist with strong Data Analysis, Modeling, Data Warehousing, Consumer Credit, Database, and Technology skills.

Technologies with significant experience:

UNIX 20 years , SAS 12 years , Linux 8 years , SAN and NAS Storage 10 years , SunOS 8 years , Solaris 10 years , AIX 10 years , HP-UX 3 years , Windows 3.1/95/NT/XP/2000/Server 10 years , C 10 years , shell sh/csh/ksh/perl 10 years , SQL 10 years , Oracle 10 years , Sybase 4 years , SQL Server 10 years , Ethernet switching technologies 10 years , Cisco Routers and switches 10 years , TCP/IP 10 years , Voice Communications PBX, IP PBX, VOIP, dialers, IVR 5 years

Confidential

• Lead Project to reuirements gather, RFP, design, and implementation of Technology Refresh Project to upgrade the 250TB SAS environment from individual servers to a 850TB SAS Grid built on Cisco UCS Blade and Netapp Filer technologies enabling more targeted and deeper analyses with faster time to answer for the business.
• Hands on Leader of team of 6 in day-to-day operations and management of Corporate SAS Analytic Environment 1100 Desktops, 2500 Users, 5 SAS Servers, and 250TB of storage .
• Supported the full suite of SAS products to include the BI and the DI product suites.
• Linux and Storage admin for first 6 months of implementation until dedicated Admins could be hired.

Confidential

• Worked with multiple Lines of Business to gather and document requirements for centralized analysis and reporting to improve quality and reduce time to Operations and Management decisions.
• Key member of team supporting Servicing Consent order analysis and remediation. Specicically responsible for gathering reuqirements, documenting, and managing the Telephony and IT infrastructure projects of Default Single Point of Contact establishment to meet Consent Order requirements.
• Key architect in conception and Management of Project to design and build out of a new centralized 25TB SAS Based Data Warehouse and the Reporting, Analytics, Modeling, and Forecasting teams in the Household Lending Default Servicing business unit addressing shortcomings of prior silo-ed infrastructure.
• Responsible gathering and documenting requirements and implementation of Servicing Models used in capacity planning Roll Rate , Segmentation Decision Trees and Scorecards , and Default and Prepayment Regression projections to improve decisions leading to cost reductions and improved customer service.
• Responsible for proving Strategic analysis to improve Executive Decision making process related to all aspects of Default Collections, Loss Mitigation, Foreclosure, REO, Bankruptcy, and Recovery for both Consumer and Mortgage Lending.
• Completed School of Mortgage Banking Course 1 and School of Mortgage Servicing Course.

Confidential

• Managed Project with Treasury Department on formulating policy and industry action for ARM2 and ARM3 FastTrack Modification process in early 2008.
• Lead team and process that developed models for Default and Delinquency for Servicing Acquisition process to lower credit and operational risk and improve profitability.
• Responsible for all technical liaison for with Wells Fargo Services IT provider and the Home and Consumer Finance Technology Strategy Group parent organization .
• VP Risk Management, Technical Operations and Modeling 2004-2006
• Managed Project to redesign SAS based Data Mart used for Management Reporting in the Portfolio Credit Risk group.
• Responsible for all Analytics and Reporting for WFHM Held for Investment Portfolio of Mortgages.
• Responsible for Managing Basel II Project to include all requirements gathering and implementation aspects, model creation as well as operational policies and procedures, for WFHM to meet regulatory requirements.
• Responsible for development and support of Probability of Default, Loss Given Default, Roll Rate, and Repurchase business models improving business decision making and improving cost containment.

Confidential

Sole IT member responsible for short lived start-up activities of this Life Improvement and Marketing company and also managed our relationship with AOL for content and e-commerce services.

Confidential

• Managed Project to establish Distributed Data Warehouse and Analytics system SAS on AIX to replace an aging Mainframe system to enable enhanced, flexible, and more cost effective decision support sercives.
• Responsible for Day-to-Day operations of all UNIX, Security, and Networking activities.
• Managed Project to implement a never before possible near real-time Disaster Recovery Plan for the Distributed Computing and Telephony Environments.
• Managed Technology aspects of Project convert to Oracle Financials/ERP from a collection of internally developed legacy applications.
• ITIL Foundation Certification received December 2003.

Confidential

• Responsible for ongoing production improvements and downsizing of corporate computing facilities during company closure.
• Managed Project to move of existing Hosted Customer Solutions in Dallas, TX to Edina HQ facility.
• As only member of IT support staff, single handedly managed 25 SUN ORACLE Database and Web Servers, 4 IBM AIX Servers, 32 Windows 2000 SQL, Application, and Web Servers, and two 2 node NCR Teradata Database Servers 20TB of data .

Confidential

• As part of a Fair Isaac funded startup, led Research and Software Development with Network Modeling technologies and its' applicability to a Predictive Mortgage Prepayment Software Product.
• Developed SAS for ETL, Data Analysis, and Model development in creation of Optifi Product.
• Worked with 5 of the top 15 mortgage banks in the United States and as well as Freddie Mac in the proof of the technology and product development.

Confidential

• Worked with Sales Organization on Requirements Gathering with clients to create and deliver proposals that reflected the client's solution.
• Insured the alignment of Interelate's use of technology with Interelate's business of delivering hosted CRM and Database Analysis solutions with the largest part of the job being CRM product, technology and Alliance evaluations.
• Managed relationships with our infrastructure partners SUN, Dell, EMC, Cisco, Microsoft, and ORACLE .
• Worked with business users to gather requirements, developed solutions, and managed technology aspects for Database Analysis and Segmentation implementations for Fortune 500 companies such as Chrysler, American Express Financial Advisors, AT T Broadband, the GAP, and BellSouth.

Confidential

• Responsible for the all the Operational aspects of the technology Desktop, Server, Storage, Network, Telephony that was deployed for PRA Solutions for both internal use and service delivery.
• Managed Monster Project of porting the PRA base product 750,000 unique lines of code from SunOS to Solaris while doing Y2K analysis and remediation at the same time.
• Managed Project to build and move existing operations from Atlanta, Georgia to 4000 ft2 raised floor data center and 6000 ft2 office space in Juarez, Mexico for a Delta Airlines ticket-processing center.

Confidential

• Managed an annual budget of 4 million dollars in capital improvements and 5 million in expenditures enusring appropriate trade-off between business and technical concerns.
• Lead team of UNIX and Networking analysts in support of 300 UNIX servers and 200TB of storage enabling efficient daily operations.
• Manged Project to build-out and move to a new 5,000 ft2 Data Center Facility in downtown Minneapolis.
• Managed Project to expand initial data center space of 5,000ft2 by an additional 5000 ft2.

Confidential

Member of 5 member team that supported Cray's Software Division Compute Environment 500 UNIX Desktops and 45 UNIX servers .

Software Engineer 1991

Developed and supported ORACLE applications to aid in the resolution of problems with installed Cray systems.

Confidential

• Designed and developed, for Cargill, a networked financial information gathering and distribution system with HP-UX, Solaris, or AIX servers and Microsoft Windows clients. Utilized Visual C and Visual C IDE for Windows.
• Managed a network of 55 AIX servers and workstations used by SuperValu Pharmacy for all aspects of in-store operations.

Confidential

• Responsible for quality assurance testing of Filesystem and Memory Manager sections of UNIX Kernel.
• Administrated 35 Sun and 10 AIX UNIX servers and 210 Sun UNIX desktops as part of 3-person team.
• Management Information Systems and Computer Science double major