SUMMARY

• Experienced in multiple verticals: eCommerce, Automotive, Manufacturing, Medical and Vehicle Insurance, and Infrastructure
• Experienced in multiple technologies: Web - based and mobile application development, thick client, SaaS, SOA, and IaaS
• Agile Coach / Sr. Scrum Master (CSM)
• Program Manager / Technical Project Manager (since 1998)
• Agile Methodologies (Scrum, XP, Kanban, Pair Programming, etc.) - Since 2004
• Lean and Six Sigma - Since 1990
• Coaching experience with small and large scale Agile transformations and maintenance
• Experienced in Scaled Agile Framework (SAFe)
• Overseeing medium to large programs (~10M budget)
• Strong skills working in PDLC and SDLC (e.g., requirements writing, gathering, product backlogs)
• Experienced backend and frontend developer, UX Architecture design, HCI, and Wireframe design
• Experience working within a PMO (since 1998)

PROFESSIONAL EXPERIENCE

Confidential - Columbus, OH

Agile Coach / Sr. Iteration Manager

Responsibilities:

• Provides coaching on Agile values and practices while emphasizing continuous improvement
• Can comfortably work with a blend of Scrum, Kanban, and a little Waterfall as our teams vary
• Encourages and proactively seeks opportunities to improve collaboration
• Emphasizes the need for incremental releases, iterative work and prioritization by value and risk
• Partners with project leads to ensure the team is producing a solution that meets established standards, procedures and practices
• Optimizes, increases and sustains throughput; ensuring prioritization of work by value and risk
• Hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery
• Experience overseeing multiple project teams with at least 10 team members per
• Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges
• Experience facilitating pairing, TDD, and effective retrospectives
• Must demonstrate experience in infrastructure (e.g., server stacks, cloud, VM, networking, IDFs, routers, switches, fiber cabling)
• Experience managing highly technical engineers and architects (Level III and above)
• Experience managing strong personalities to ensure everyone is working towards the same goal

Confidential, Northbrook, IL

Agile Coach / Sr. Scrum Master

Responsibilities:

• Coach and support multiple teams in the adoption of Agile/Scrum process and metrics for IT projects.
• Evaluate and mentor existing Scrum teams. Deliver training workshops for product owners, teams, and stakeholders, both in the classroom and using web-based training technology.
• Author process instruction and related materials to effectively achieve consistent execution by end users. Promote application of Agile principles and values and their application through popular methodologies and frameworks (Scrum, Kanban, etc.).
• Drive continuous improvement of IT Project Delivery processes including Agile/Scrum methods. Work with PM Community and IT leaders/process owners to identify common opportunities for improvement, prioritize opportunities, and develop/deploy solutions or process changes.
• Leverage internal and external resources to define ''best in class'' processes and supporting technologies.
• Ensure continued alignment and synergy between process improvement strategies/plans and other IT strategic objectives/initiatives.
• Define and implement methods to measure process improvement benefits after changes are implemented.
• Lead and direct team members to achieve process improvement objectives; provide guidance and career development feedback. Level Scope: Has thorough understanding of business and technology concepts required for specialized field (e.g., Agile, Project Management, SDLC).
• Demonstrated expertise in Agile principles and values and their application through popular methodologies and frameworks (Scrum, Kanban, etc.).
• Provides work leadership to others. Interfaces with senior management to provide and obtain information and to build consensus regarding project direction.
• Lead multiple cross-functional teams that span portfolios to define a backlog of activities supporting the agile transformation
• Develop, implement and modify team metrics to help provide an accurate indicator of team progress
• Evaluate and mentor individuals/teams by facilitating conversations, activities and experiences to help build a continuous improvement culture
• Assisted with resource management (i.e. interviewing candidates, on-boarding, evaluations, etc.)
• Lead Scrum Master overseeing multiple mobile application development teams for the Connected Car Mobile program.
• Oversaw development efforts across three continents.
• Leading the highly technical teams that is tasked with developing the underlying software engines that are being utilized throughout all mobile tracks in Confidential
• Coordinated efforts between the business unit, QA, engineering team, onshore and offshore development teams.
• Translated business requirements into workable mobile applications by liaising with product management and development resources

Confidential, Rockford, IL

Agile Coach / Sr. Scrum Master

Responsibilities:

• Lead the Agile (Scrum / Kanban / XP) effort
• Act as Scrum Master (CSM) for 3 teams
• Coordinate with offshore teams as required
• Facilitate sprint planning, retrospective, and sprint demos
• Assist the Product Owners with keeping the backlog groomed
• Assist the Product Owners with Story Boarding and story writing
• Ensure cross-team coordination and track dependencies
• Effectively manage scope creep
• Maintain relevant metrics that help the team see how they are performing
• Coach and mentor other Scrum Master (CSM)s
• Coach and mentor Product Owners
• Liaise between the developers and User Experience (UXA)/Visual Designers
• Act as a project manager when necessary

Confidential, Topeka, KS

Senior ScrumMaster / Scrum Coach

Responsibilities:

• Communicate the value of Scrum
• Teach the organization on Scrum to maximize business value
• Facilitate Sprint Planning, Daily Scrums, Sprint Reviews and Retrospective Meetings
• Accountable for removing impediments to the ability of the team to deliver the product goals
• Assist the Product Owner with Backlog grooming (refinement)
• Help write clearly defined user stories and strong acceptance criteria
• Serve as a coach and mentor to members of the Team and management
• Respectfully hold the Team, Product Owner and Stakeholders accountable for their commitments
• Hold or attend the Scrum of Scrums (a technique to scale Scrum to large development groups

Confidential - San Bruno, CA

Sr. Scrum Master (CSM) / Technical Project Manager

Responsibilities:

• Coordinated and managed efforts of offshore teams (2 teams, 15-20 team members)
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Managing the program launch. Tracking web operations, infrastructure, system security, development, QA, deployments (manual and automated), and vendor/partner relationships
• Managed cross-functional software delivery teams (collocated, distributed, and offshore)
• Managed requirements and developed use cases for the QA team
• Work with Product Owners to assist in Product Backlog grooming and refactoring of priorities
• Maintained the Scrum artifacts: Product backlog, Sprint Backlog, Scrum board (physical and electronic), User stories, Task list, Sprint review minutes, Sprint retrospective minutes
• Held Scrum of Scrum meetings (as Scrum Lead) to coach Scrum Master (CSM)s as required
• Use technical skills directing JAVA (SaaS and SOA) development teams redeploying entire Confidential .com Internet presence
• Overseeing entire infrastructure build and software install, load balancers, etc. (VP Direct Report)
• Held weekly Risk Assessment meetings to help mitigate risk
• Hold 3 daily standup meetings, sprint planning, sprint retrospectives, all the Scrum ceremonies
• Expert use of Rally
• Assess and report need for additional staff and/or consultants and make the appropriate recruitments/interviews if necessary during project life cycle
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path impediments
• Track project milestones and deliverables

Confidential, Redford, MI

Sr. Scrum Master (CSM) / Agile Coach

Responsibilities:

• Coached the company through the transition from Waterfall to Agile
• Created curriculum and help training courses for Product Owners, Scrum Masters, and Dev Teams.
• Use strong technical background directing JAVA development teams
• Managed (2) offshore teams
• Managed the infrastructure design and implementation: (Oracle, Server, Apache, SOLR)
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
• Estimate the resources and participants needed to achieve project goals
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle
• Delegate tasks and responsibilities to appropriate personnel
• Coordinate efforts with other Project Managers
• Identify and resolve issues and conflicts within the project team
• Identify and manage project dependencies and critical path
• Plan and schedule project timelines and milestones using appropriate tools
• Track project milestones and deliverables (using MS Project and Rally)

Confidential, St. Clair Shores, MI

Program Manager / Agile Coach

Responsibilities:

• Manager of full-service internet business which offers website design, website hosting, and web-based application development
• Utilized Agile Methodology for all application development (Scrum, Lean, and XP)
• Introduced Agile and Scrum into company and trained all required personnel (PO, SM, and developers)
• Handled all levels of Digital Marketing, SEO, SEM, PPC, banner ads, link exchanges, etc.
• Key industry provider of website automation applications (CMS/CRM systems and the like)
• Manage the creation of hundreds of applications
• Developed front-ends (GUIs) of all applications using UX Architecture/HCI methodologies
• Used strict standards set forth by the user expectations and always kept the UX in mind when managing application designs.
• Used customer feedback and personal experience to ensure a positive user experience
• Developed user’s manuals for all applications developed

Confidential - Dearborn, MI

Technical Project Manager / Web Operations Specialist

Responsibilities:

• Document Publishing via Ace Publishing Tool (internal tool)
• RedDot CMS (v 7.1) and LiveServer software management (identical to Adobe Day - CQ5)
• Admin level experience in RedDot CMS (v 7.1) and LiveServer
• Website changes to numerous sites using RedDot CMS
• Subject Matter Expert (SME) for internal HTML/CSS issues
• Created multiple weekly eNewsletters from raw source graphics, uploaded into Bluestreak/Impact software, tested, and readied for release
• Created ePromotions from raw source graphics, uploaded, tested, and readied for release
• Support Marketing personnel in newsletter and promotion creation

Confidential, Dearborn, MI

Technical Project Manager

Responsibilities:

• Managed application development using Agile Kanban framework
• Created curriculum and conducted training courses for Product Owners, Scrum Masters, and Development Teams.
• Developed front-ends (GUIs) and/or wireframes for all applications
• Developed user manuals explaining the use of the application developed
• Identified the training needs and monitored the progress of (98) webmasters
• Implemented website auditing system that verified the accuracy of all web-based documents
• Audited more than (160) websites on a quarterly basis (more than 750K documents)
• Created educational curriculum based on the technical needs of my subordinates
• Trained associates in basic, intermediate, and advanced HTML, CSS, and JavaScript courses
• Project Manager of numerous projects that required coordination with various global clients
• Reported project status to managers on a regular basis
• Established automation of manual processes that were subsequently stored in a centralized location to ensure standardization
• Created standardized processes for document control, website development/maintenance, and web-based application development
• Instrumental in the rollout of ISO9000 in V-Engine Engineering (2,500 employees)
• Conducted regular internal ISO audits offering recommendations for corrective actions
• Certified Six Sigma Green Belt tasked with working at least one $500K+ Blackbelt project/year