SUMMARY

• Over 10 years of experience in Information Technology Business Analysis, System Analysis, Service delivery, operations management, Software Design, Database Design, Development, Integration, Implementation and Maintenance of Enterprise business applications and business systems.
• Extensively worked on the defining and designing new Engineering Business processes and enhancing the current business processes to meet the technology and business needs in the areas.
• Excellent work experience in SDLC, CVP, ITIL and SoX processes and procedures.
• Expertise in the coordination with Business stakeholders and suppliers and vendors (IT and non - IT) and Project management teams.
• Worked as both supplier and Business stake holder for developing new IT business systems and managing the operations for existing IT business systems.
• Designed and developed technical workflows (in IT business systems) for implementing new business processes.
• Implementation Industry specified best practices with least impact to the existing IT solutions.
• Experienced in organizing and facilitating project management and operations management status meetings (weekly, monthly and quarterly) and workshops with stakeholders.
• Expertise inRequirements gathering/analysis,Design, Development, TestingandProduction cut off and rollover activities.
• Conducted Gap Analysis, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications.
• Experienced in developing project management documentation, story boards, technical and functional documents, system test cases, user acceptance test cases, production deployment, production cutover and change management documentation, project execution plan, project schedule plan, scope management plan and change management plan.
• Expertise in IT Projects and operations Risk Management and Risk mitigation.
• Expertise in managing medium and large scale Information Technology projects.
• Expertise in the development of best-fit IT solutions for new and Business processes.
• Experienced in conducting business at the all levels including Group Heads and VP’s of the Engineering and Operations discipline.
• Ability to communicate business and technical issues to both business users and technical users.
• Excellent communication skills, strong team-building and conflict management skills.
• Excellent ability to work independently and as a part of a multi-functional, geographically diverse team.
• Handled project and operational management assignments from onsite and offshore.
• Expertise in Change Management, Release Management, Problem Management, Incident Management and Production deployment activities.
• Interacting and collaborating with leads across the globe to develop / implement best practices for the data infrastructure.
• Handled Major Technology Outages that impacts Business.
• Handled Problem Resolution roles to address underlying cause for incidents and drive continued improvement in service availability.
• Developed Change Management processes to manage all technology changes including server, application, database, infrastructure, and networking.
• Design, development and implementation of Disaster recovery drills, successfully performed and coordinated drills by building entire test environment and restoring data from backup using Disaster Recovery Management procedures.
• Expertise in Waterfall, Agile and Iterative SDLC processes with sprint and rapid review procedures.
• Handled System analysis and Business Analysis roles for design and development of Content Management (Documentum) applications.
• Performed Risk analysis and mitigation plans, status reports, and client presentations.

TECHNICAL SKILLS

Project Management Tools: Microsoft Project, Microsoft Visio, Microsoft Office

Project\Operations Management processes: CVP, SDLC, ITIL

Business Continuity: Disaster Recovery Solutions design, development and implementation. Business continuity environment setup and configuration.

Version Control Tools: Visual Safe Source, source Jammer

IDE: Eclipse, Documentum Composer, Edit Plus

Web\App Servers: IIS, Tomcat, weblogic

BI Tools: Tableau9.2, Tableau 8.0/8.1/8.2, Tableau7.0, Crystal Reports, Cognos

Content Management and Portal Management: Documentum Suite 5i and 6i, Microsoft SharePoint 2003

Relational Database: MS SQL Server, Oracle, MS Access.

Tools: and Packages: SQL Server Management studio, Toad, Profiler, Microsoft Visual Studio

Languages: SQL, PL/SQL, C, Java, HTML, XML

Operating Systems: Windows 2000/2003,2008 Server, Windows 95/98/2000/XP/7, UNIX, LINUX.

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Project Analyst/Project Engineer

Responsibilities:

• Accountable for development of Engineering Practices and Operational Management application systems.
• Redesign the existing Engineering Standards and Practices IT system to implement the new Engineering Business processes and meet the current engineering and IT standards.
• Define and design workflows (business processes) to handle the lifecycle of the BP Engineering Technical Practices in an IT system.
• Translate business needs into measurable business requirements for application design, development, testing and deployment.
• Partner with project stakeholders to create specifications & identify business requirements for systems & solutions to meet business needs
• Collaborate with project technical delivery teams on the details of technical solutions to validate that the strategic business needs are met.
• Conduct completed business requirements review with stakeholders & documents the acceptance of those requirements
• Responsible for OMS and Engineering Technical Practices (ETPs) business process simplification and Business systems improvement programs by proposing IT solutions.
• Identify and analyse existing/ new business processes and design technical and functional workflows and work processes in the Engineering and Standards IT web applications.
• Provide project engineering with a particular focus on project planning, project schedule, project risk management, and project integration using Capital Value Process (CVP), SDLC and ITIL standards.
• Liaison with Project Managers as a service provider to assist in filling resource/skills gaps on project teams, and provide an independent assurance perspective and insight on project activities.
• Develop project management documents and technical documents; Statement of Work, Project Charter, Project management plan, service contracts, application architecture design, Basis of Design documents.
• Identify business problems and develop functional solutions to resolve project development and delivery issues that threaten the safety, cost, schedule or quality of the project.
• Identify and document the current business processes (manual and automated) and map processes with the new processes and procedures.
• Lead the development of the project scope and basis of design through to execution of the chosen option using a staged gate approval process. Assure proper definition and further optimization of selected project engineering and design concepts.
• Ensure that all project changes are appropriately defined, reviewed, approved, implemented and closed out in accordance with applicable procedures and standards.
• Ensure control and delivery of project with respect to scope, cost, and schedule.
• Evaluate the technical solution for design, development, cost and schedule proposals submitted by project suppliers.
• Define the Engineering Technical Practices Lifecycle and Governance Model for the transformation of GDPs and mandated ETPs into BP Practices.
• Provide business and technology advisory services to the Group Engineering management, resulting in the transformation of the business from largely manual processes to a technologically enabled organisation, managed using structured processes, performance metrics and management controls.
• Coordinate with internal stake holders and project suppliers.
• Coordinate with the Information technology suppliers in project initiation, development, testing and deployment.
• Develop system test cases, integration test cases and user acceptance test cases and test plans.
• Lead the application testing activities during User Acceptance Testing phase and make sure that the application is developed as per the business needs and requirements.
• Participate and lead operational incident management activities and major release including emergency release management activities.
• Develop and present cost effective business solutions for the S&OR organization development and continuous improvement.
• Work with the suppliers in the development of project documentation project plans.
• Review, revise and sign-off the functional and technical project development plans.
• Translate the business requirements into technical requirements to suppliers for better understanding of the project and vice-versa.
• Work closely with the project development and project management team through all the project phases.
• Perform gap analysis and analysis reports including the improvement plans.

Confidential, Houston, TX

Subject Matter Expert, Technical Analyst Lead

Responsibilities:

• Automate the Remediation Management business processes and procedures by implementing technology solutions.
• Evaluate the current business processes and propose (design and build) new technical processes and procedures for efficient remediation management.
• Focused on information strategies/architectures and associated enabling technologies.
• Developing and leading Business Process Optimisation/ Change Management projects for clients in the Oil & Gas sector.
• Understand the business processed in the BP Remediation Management organization and propose cost effective technology options for improving the remediation management processes and procedures.
• Provide information technology solutions to automate the BP Remediation Management- SoX compliance procedures.
• Assist the project stakeholders in defining the documenting the project scope and project planning documents for the upcoming projects within the organization.
• Identify and propose technology solutions (projects) to improve the business processes in the BP S&OR organization.
• Development Business Process and Systems Architecture.
• Analysis and proposal of feasible, technical and functional solutions for implementation.
• Leading the new and operational enhancement projects.
• Risk analysis and mitigation plans, status reports, and client presentations.
• Design, develop and recommend Business Continuity solutions.
• Offshore-onsite team coordination.
• Content management system application’s design, development and deployment.
• Liaison between the business stakeholders and the suppliers to ensure the project business case, project scope and project requirements are properly documents and the technical documents are in correlation with the functional documentation.
• Develop business requirements documents and detailed requirements documents.
• Develop detailed design document and user acceptance test cases.
• Lead project and operational change management and management of change activities.
• Manage Production deployment and GO-LIVE activities.
• Manage the project closure activities and knowledge transfer activities (with special focus on archiving the project documents).
• Provide operational support.
• Take ownership of Application services activities and manage the customer CMDB, Remedy and Disaster recovery management systems.
• Provide project updates to the stakeholders using communication management procedures.
• Participate in monthly and yearly SoX compliance activities and lead the annual SoX audit activities.
• Manage and lead operational incident management, release management and production deployment activities.

Confidential, Houston, TX

Senior Software engineer

Responsibilities:

• Understanding business process and providing new solutions for better business operations.
• Design, development and implementation of content management systems using Documentum 5.3 suite.
• Documentum Applications administration.
• Developing Documentum and Java J2EE applications using Documentum WDK and Webtop.
• Design and Develop workflow processes using Documentum Workflow manager.
• Submitting business development proposals.
• Analysis and proposal of feasible, technical and functional solutions for implementation.
• Leading the new and operational enhancement projects.
• Risk analysis and mitigation plans, status reports, and client presentations.
• Design, development and implementation of business continuity tests
• Change Management, Release Management, Problem Management and Incident Management for projects and operational activities, RCA process and procedure.
• System analysis for upgrading operational technology applications.
• Managing the EoSL risks and extension activities.
• Managing scheduled and unscheduled outage activities.
• SLA management.
• Providing 24X7 operational support to BP applications.
• Providing cost effective solutions to minimize the operational costs.
• Designing and developing disaster recovery solutions for BP Safety &Operational Risk (S&OR) applications.