TECHNICAL SKILLS

• Microsoft Office: Word
• Excel
• PowerPoint and Outlook.
• Microsoft Project 2010/2013
• Visio
• SharePoint
• Primavera P6
• SAGE 500 ERP
• Pathfinder
• JLL DTE Tracker
• JIRA
• Google+
• Typing (62 wpm)
• Agile/Scrum Methodology
• Waterfall Methodology
• Lean/5S
• Data Entry
• QuickBooks Pro
• Misys MRP
• Filing
• Operating Systems: Windows XP - Windows 8
• Windows OS: XP 2000
• Vista 7 and 8.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Managed the development, implementation, and coordination of multiple large scale projects whose combined value exceeded 6 million dollars over an 8 month period.
• Created and managed multiple project schedules by defining project scope, developing budgets, creating Confidential detailed work flows/plans which identified the sequences of tasks/activities, and assigning resources needed to successfully complete projects on time.
• Successfully managed to completion 14 projects with Confidential total value of 1.5 million dollars in the 1st quarter of 2016.
• Oversaw and directed the development, management, and maintenance of product backlogs, sprint backlogs, and overall sprint planning.
• Provided support for project team members in the development proper backlog grooming techniques, creation of user stories, and developing project burndown charts/reports.
• Responsible for the removal of impediments that may have prevented the project team from completing tasks and project goals.
• Effectively implemented and utilized scrum techniques to manage computer software engineering teams that developed incrementally released custom architectural/engineering scripts, programs, and applications that were utilized by project engineers to create complex 3 - D models, simulations, project drawings, and technical fabrication drawings/instructions.
• Oversaw and managed bug/issue tracking in the development of custom engineering software/tools/applications and supervised on going bug/issue reconciliation as well as integrated new user requirements from the product backlog and sprint backlog for continuous incremental releases of viable computer programs, scrips, and tools.
• Managed project teams to successfully develop, coordinate, and complete sprints in Confidential timely manner.
• Responsible for consulting with upper management and personnel to define and document business needs and objectives, current operational procedures, process deficiencies, input and output requirements, and evaluating information gathered from multiple sources for the purpose of reconciling conflicts.
• Consulted with clients to determine functional and spatial requirements of new structure or renovation, and the preparation of information regarding design, specifications, materials, equipment, estimated costs, and manufacturing timelines.
• Directed and managed cross-functional small, medium, and large project teams which consisted of inter-departmental personnel.
• Confirmed project requirements by studying user requirements and conferring with the following: stakeholders, sales department, engineering and design team, supply chain, manufacturing, and various project teams.
• Directed daily project-progress meetings to follow-up on project tasks, discuss obstacles, and brainstorm solutions to keep projects on or ahead of schedule.
• Responsible for the creation and review of all project plans: scope planning and project requirements, budget and estimation, scheduling, design and development of key features/requirements, and manufacturing processes.
• Oversaw and managed inter-departmental interactions and processes between the following departments: Sales, Estimation, Design and Engineering, Supply Chain/Material Procurement, Manufacturing, and Logistics/Shipping.

Confidential

Project Manager/Production Manager

Responsibilities:

• Developed, implemented, and maintained the organizational (departmental) PMO by creating standards, policies, processes and resources which incorporated Agile/Scrum frameworks which were utilized by various departments.
• Developed and implemented project planning and tracking procedures which utilized the Scrum framework (product backlogs, grooming, sprint backlogs, daily scrum, reviews, and retrospectives) to facilitate the timely completion of project tasks and sub-tasks.
• Created and managed multiple project schedules by defining project scope, developing budgets, creating Confidential detailed work plan which identified the sequences of tasks/activities, and assigning resources needed to successfully complete projects on time.
• Organized and facilitated projected meetings for design and production utilizing core concepts such as sprints, sprint planning, daily scrums, and reviews.
• Confirmed project requirements by studying user requirements and conferring with the following: stakeholders, sales department, engineering and design team, supply chain, manufacturing, and various project teams.
• Coordinated product design revisions while simultaneously determining their impacts on the overall project and production schedules.
• Effectively and accurately communicated relevant project information to executives, project teams, and stakeholders.
• Responsible for consulting with upper management and personnel to define and document business needs and objectives, current operational procedures, process deficiencies, input and output requirements, and evaluating information gathered from multiple sources for the purpose of reconciling conflicts.
• Responsible for consulting with internal customers (Sales, Engineering, Supply Chain, and Manufacturing) to develop analyses that led to actionable insights that accelerate profitable growth.
• Created post-project debriefs which analyzed cost variance, schedule variance and delays, and productivity with the goal of decreasing delays, cost reduction, and increasing productivity.
• Gave daily status reports progress reports to CEO, Executive Vice President, Department Heads, and project teams.
• Directed daily project-progress meetings to follow-up on project tasks, discuss obstacles, and brainstorm solutions to keep projects on or ahead of schedule.
• Created and maintained project backlogs which detailed technical difficulties encountered during the design and production phase of the project, as well as detailing comments pertaining to the desired functionality from the end user (client) perspective) and ways to address these comments in the future.
• Responsible for consulting with internal customers (Sales, Engineering, Supply Chain, and Manufacturing) to develop analyses that lead to actionable insights that accelerate profitable growth.
• Created and managed production and resource schedules for Pre-Manufacturing and Manufacturing which utilized production planning and management methods such as Takt Time, Capacity Utilization Rates, and Standby Capacity.
• Participated in the creation/development and maintenance of organizational and MRP databases for materials, vendors, prices, manufacturing sub-assemblies, invoices, purchase orders, project files, project schedules, production schedules, personnel/resource files, schemes,tables, queries, reports, other objects.
• Team lead/member on key internal projects (Factory Upgrades, Implementation of Misys MRP, creating manufacturing sub-assembly methodology, acquiring telecommunications capabilities).
• Prepared and submitted proposals for internal/external policies, procedures, and projects.
• Responsible for the identification of opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Created and maintained project schedule forecast and labor forecast.
• Created and maintained labor reports, project reports, project milestone breakdowns, capacity utilization reports, and takt time reports.
• Interpreted and analyzed big data to provide ongoing reports, inform critical financial and organizational decisions, comprehend trends/patterns/fluctuations in complex data sets such as: labor estimates, purchasing, project planning, project/product budgeting, and production planning.
• Created and maintained project backlogs which detailed technical difficulties encountered during the design and production phase of the project, as well as detailing comments pertaining to the desired functionality from the end user (client) perspective) and ways to address these comments in the future.
• Conducted change impact analysis to assess the potential implications of procedural and manufacturing changes implemented throughout the organization.

Confidential

Punch List Manager

Responsibilities:

• Developed, overhauled, and implemented punch list program, procedures, and protocols.
• Researching and implementing project scope during the initial planning phase of projects.
• Coordinated task completion, punch list management, and the tracking and updating of the master punch list database.
• Exported the spread sheet from database, populating, updating and filtering the database export spread sheet on Confidential daily basis and distribution it to the Construction Team on Confidential daily basis.
• Followed the introduction and progress of punch lists through all phases of completion dossiers.
• Expedited the review and signing of the completed punch lists so as to ensure the completion of the systems and subsystems in Confidential timely manner.
• Ensured that the Field Punch List form is filled in correctly and that the punch list items are properly described and pertinent to the associated system / subsystem and are legitimate with respect to project specifications, safety rules and industry practices before sending them to Database Coordinator for registration.
• Coordinated both client’s and contractor’s responsibilities for the sign off of all punch list documentation
• Issued daily punch list progress reports & break down reports by discipline & material for the Project Manager(s), Construction Superintendent(s), Construction Manager(s), and Commissioning Manager(s).
• Coordinated and led project meetings/conference calls between high level corporate executives, client(s), contractor(s), and subcontractor(s).
• Actively reviewed work performance to assure timely completion, good quality control, and make certain work conforms to plans and specification.
• Identified possible schedule impacts and consequences of delays in getting the Punch List sign-offs
• Created and issued purchase order agreements (PO).
• Coordinated and implemented change orders with vendors, installer(s), contractor(s), and subcontractor(s).
• Developed construction and installation schedules for installer(s), contractor(s), and subcontractor(s)
• Fostered and maintained strong relationships with both local, national, international Fortune 500 companies/business.
• Responsible for the research and application/acquisition processes for securing accurate and pertinent permits and licenses.

Confidential

Project Manager

Responsibilities:

• Developed, oversaw, and implemented project budgets, financial assessments, and operational goals.
• Designed and implemented project protocols and policies.
• Researched, developed, and implemented marketing strategies, business models/plans, individual projects, and overall strategic plans and objectives.
• Created business proposals (RFP, RFQ, and RFI), estimations, and financial quotes.
• Primary liaison to local/state/federal government institutions.
• Assist the Project Manager(s) in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows and preliminary schedules.
• Coordinated schedules/assignments and was responsible for overall maintenance of office systems and staff.
• Oversaw the various aspects of production including the fabrication, transport, and installation of projects.
• Prepared project schedules and oversaw the planning, organization, and coordination of projects.
• Monitored and updated Project Manager(s) on changes within the Project Management Life Cycle.
• Kept the Project Manager(s) and others informed about project status and issues that may impact client relations.
• Effectively and accurately communicated relevant project information to the client and project team.
• Provided Help Desk support to Project Manager(s), Project coordinators, engineers, and clients.
• Communicated professionally and courteously directly with suppliers in relation to order processing as required to resolve issues and receive order acknowledgements.
• Professionally handled incoming requests from customers and ensured that issues are resolved both promptly and thoroughly.
• Provided quality service and support in Confidential variety of areas including, but not limited to: billing, placing resource/materials orders, and system troubleshooting.
• Responsible for the recruiting, selecting, orienting, and training employees for assigned project duties.
• Coordinated internal/external parties to organize various operational factors to initiate, run, and conclude major projects and goals.
• Conducted staff performance reviews, setting objectives, and identifying employee training requirements.
• Responsible for the management of work sites, personnel, and customer service.
• Responsible for the accurate entry, proofing, maintenance and submission of purchase orders based on customer demand, stock replenishment and management direction.
• Maintained stock levels of supplies and made Maintenance, Repair and Operating purchases.
• Monitored and tracked the flow of goods shipped throughout the shop/warehouse.

Confidential

Department Assistant

Responsibilities:

• Assisted with academic research, tutored students, and typed documents.
• Responsible for various forms of data entry, answering phones, and filing documents.
• Managed and maintained office space, and scheduled maintenance of the work place.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Install, test and configure new workstations, peripheral equipment and software
• Created, Managed, Resolved and Closed tickets for IT service support using the Ticket Management System.
• Trained users in learning new company-provided applications and assists in problem-solving for applications issues.
• Took supply inventory (organized, ordered, restocked, and managed supplies).
• Received, cataloged, and ordered packages/mail for the department.