Application Development Manager Resume Profile

Summary

Accomplished Information Technology professional with proven experience in the roles of Resource Manager, Project Management, Systems Analyst, and Application Developer. Experienced in all stages of the software development life cycle, from requirements through implementation. Successfully led projects and teams including employee direct reports, consultant onboarding and strategic vendor partnerships. Awarded 2 consecutive Cigna CEO Quarterly Champion awards in 2013. Strengths include:

Resource Management	Consultant Onboarding
Strategic Vendor Partnership	Near Shore/Offshore Consulting
Project Management	Systems Analysis
Project Cost Estimates and Timelines	Mainframe Application Development
Application Production Support	Vendor / Product Software Upgrades

Professional Experience

Confidential

Application Development Manager

Responsible for all aspects of resource management including resource planning, hiring, performance management, compensation, budgeting and consulting partnerships. Supported all project, enhancement and production support initiatives across each of our Group Insurance Policy Administration systems. These systems spanned across the Sales, Pricing, Client Setup, Electronic Eligibility, Consumer Medical Underwriting, Administration, Billing and Claim functionalities.
Managed teams of direct reports consisting of up to 20 employees and consultants
Supported all system enhancements and client electronic requests for our organization including application development resources, as part of a 1.5 million budget
Completed 22 approved system enhancements, implemented across varying technologies and platforms
Supported client electronic eligibility and external claim feeds
Supported offshore vendor engagements including RFPs, SOWs, security, onboarding and access requirements

Project Manager

Responsible for overall project success including developing project plans, budgeting, engagement of resources across multiple organizations, and reporting progress and outcomes to senior management.
Led various system enhancements spanning multiple applications, integration points and business functions
Application Development Senior Specialist 1997-2002
Technical Leadership and application development responsibilities across our Group Insurance Policy Administration systems that included Client Policy Setup, Electronic Eligibility, Consumer Medical Underwriting, Administration, and Billing functionalities.
Developed a Census ETL for our Group Variable Universal Life Insurance product. This process loaded consumer demographic information for the purpose of mailing personalized enrollment kits
Technical lead for Y2K compliance for numerous applications
Other Related Experience

Confidential

Application Development Specialist

Application developer on Cigna's P C Homeowner Insurance application. Responsible for mainframe application development and production support of our online and batch processing.
Re-engineered the homeowner application so that it could be customized and contracted out for use by external insurance carriers

Confidential

Computer Programmer

Lead Operator

Computer Operator

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