SUMMARY

• 16+ years of IT experience working on IT products / application development, infrastructure implementation projects on progressive roles from Programmer, System Analyst, Business Analyst to Project / Program Manager
• 10+ years of experience on IT project / program management of SaaS / web / e - commerce / products / enterprise applications development / enhancement projects for multinational clients like Confidential, Confidential, JPMorgan & Chase, Confidential, and Confidential on Banking, Financial, Insurance, Healthcare, and Manufacturing / Retail / Distribution / Supply Chain domains.
• Strong experience of SDLC wif end to end implementation of large complex projects using Waterfall and Agile Scrum / Iterative methodologies in matrix / cross-functional environment (creating Project Charter, Work Breakdown Structure, Schedule, Sprint Log, Sprint Burndown Chart)
• Experience managing data center infrastructure / cloud implementation / up-gradation / consolidation / optimization projects (network, SAN, VMWare, security tools, database)
• Experience managing multiple projects simultaneously, wif teams of around 50 resources
• Experience on component based bottom-up approach of project estimation, cost / budget planning / tracking of maximum of $ 5M using earned value management
• Experience on client / stakeholders management (communicating wif / reporting to CXO / VP level executives from both business and technical groups), team management (resource plan, recruitment, training, mentoring, appraisal, career development and retention), and vendor / procurement management (from vendor evaluation until service / goods delivery)
• Experience on risk, quality, communication management using industry standard practices (creating Risk, Issue and Change Logs, Communication Plan, RACI matrix, Status Reports, Quality Metrics Reports)
• Experience on System Analysis, Business Analysis and Database Design for mission critical business applications and solution approaches for infrastructure implementations
• Experience supporting pre-sales in terms of writing/reviewing techno commercial proposals
• Experience on CMM / ISO compatible quality processes implementation at project and organizational level

TECHNICAL SKILLS

Project Management: MS Project 2007, MS Project Server 2007, iPMS (proprietary tool), OpenProject, PlanView, JIRA, Workday

CASE: MS Visio 2003, Rational Rose 2000

Source Control: Team Foundation Server 2008, Visual Sourcesafe, Clearcase, Sharepoint 2010

Database: MS SQL Server 2005/2000/7.0/6.5 , Oracle 9i/8i, Sybase

Microsoft: ASP.NET, C#, VB.NET,.NET Framework 1.1/2.0/3.0, ASP 3.0, VB 6.0, VC++ 6.0, Visual Studio 2008/2007/2003

Report: Crystal Reports 8.5/4.5, MS SQL Server 2005 Reporting Services

Portal/CMS: Documentum, Confluence

Testing: Load Runner, Selenium, Bugzilla

Open Source: PHP 5.2, MySQL 5.1, RoR, Joomla 1.5, Apache 2.2.11, Linux Fedora 11

OS/Others:: Windows 2008/7/2003/2000/ XP, NT 4.0, VMWare

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager

Responsibilities:

• Responsible for project baseline planning, estimation, initiation, setting up Agile development processes for a SaaS / cloud application development project for contracting and teaming opportunities for small and medium businesses.
• Responsible for baseline planning of entire application development lifecycle using Agile sprints.
• Responsible for setting up Agile project templates like Product Backlogs, Sprint Backlogs, Burndown Charts, analysis/functional specs, SIT/UAT plans/templates, defects management, and various reports.
• Responsible for setting up governance/integration process for onsite-offshore development model.
• Involved in multi tenant database design and reviews.
• Involved in high level service oriented architecture and solution reviews.

Confidential

Sr. IT Project Manager

Responsibilities:

• Responsible for managing and delivering (project initiation, planning, execution, tracking, and closure) SOX/financial business application development/enhancement projects for capital market, investment, and underwriting business groups using EDM (Waterfall) and Agile methodologies, various technologies (.Net, Java, Sybase, SQL), and in compliance wif organisation processes/standards
• Managed a legacy application retirement project that resulted in enhancing multiple downstream applications at large across various business groups.
• Managed integration of Workday wif in-house applications and reporting systems
• Used PlanView for project costing / budgeting; MS Project for planning / scheduling / work breakdown structure; Workday for resource/time management; HPQC for defect management, Sharepoint for document management/team collaboration, and various customized applications / tools for project reporting (daily/weekly/monthly) and release management.
• Implemented quality processes and various reporting metrics, focusing overall improvement at the project level, and recommended process improvements at organization level to IT PMO that had been successfully implemented.
• Responsible for creating Project Charter, Project Schedule, WBS, Risk, Issue and Change Logs.
• Managed a team of 35, consisting of BA, Developers, System Analyst and testers, through the full project life-cycle.And worked wif various internal groups like PCO/PMO, ARB, CCB, Infra teams and various business units as applicable through out the project.life cycle.
• Responsible for developing risk management plan and mitigation plan using standard risk management practices / processes.
• Delivered presentations on project proposals and status to stakeholders at Director / VP level from both business and technical groups.
• Managed QA team through the testing life cycle.

Confidential

Sr. IT Project Manager

Responsibilities:

• Managed and delivered life and non-life insurance customer portal application, developed in house using Microsoft .Net technologies; and intranet portal application using Confluence; iPad application (Insurance Sales Illustration) development project using offshore vendor management.
• All application development projects were managed following Agile Scrum methodologies, wif sprints of 2 to 4 weeks. And me has played the role of Scrum Master.
• Used JIRA for managing/maintaining Scrum Board, Backlogs, Sprints, Burndown Charts.
• Managed IT infra projects for COTS implementation enterprise-wide.
• Managed SAN consolidation project that involves replacing multiple less storage capacity SAN devices wif few high storage capacity SAN devices in both production environment and in DR center
• Managed data center enhancement project that involves VMWare implementation, servers/blades implementation, network and switches replacements/enhancements, for an user base of 2000+
• Managed a program to address IT security audit findings wif series of smaller to medium size projects that are inter-related, that involves implementation of IAM, SSL, disk encryption, security policy enforcement.
• Responsible for complete vendor / procurement lifecycle management, from vendor evaluation through service / goods delivery, to transaction financial closure for IT infra projects.
• Worked on PlanView for project costing / budgeting, resource / time management, MS Project for planning / scheduling / work breakdown structure, Bugzilla for defect management, and various customized applications / tools for project reporting and release management.
• Implemented CMM 3 / ISO-compatible quality processes at branch / project levels, as an additional responsibility as part of process engineering group and PMO..
• Performed risk management, adhered to standard risk management practices / processes.
• Made presentations on project proposals / status to stakeholders at Director / CXO level.

Confidential

Sr. Project Manager

Responsibilities:

• Managed SaaS / cloud, mobile-based health care and health insurance IT development projects using Microsoft technologies (ASP.NET, C#, VB.NET) and Oracle / MySQL as database.
• Managed healthcare IT project, Hospital & Health Care Information Management System (integrated wif ICD 9, CPT, CMP Medica drug database, NABH compliance) for medium and large general hospitals; HIMS for IVF centers / super-specialty hospitals, branded as BREPHOS; and Practice Management System for small hospitals / polyclinics.
• Responsible for project planning, setting up the team, project execution, project monitoring / tracking, and delivery of the application from scratch, wif additional technical contribution for solution architecture, database design.
• Managed Software as a Service (SaaS) / cloud ERP / EMS / CRM / e-commerce / e-procurement / supply chain application development project, using LAMP (Linux, Apache, MySQL, and PHP), RoR and Joomla technologies for FMCG / manufacturing / retail / distribution industries
• Managed innovative product development project for telecom industry, which is branded as inTELEgence, a digital map based business intelligence application focussed on business development and operational strategies developed using LAMP (Linux, Apache, MySQL, and PHP), and K-Map technologies.
• Managed infrastructure enhancement project that involves VMWare implementation, servers/blades implementation, network and switches replacements/enhancements, for an user base of 200+
• Responsible for project planning, setting up the team, project execution, project monitoring / tracking, and delivery of the application from scratch, wif additional technical contribution for solution architecture, database design.
• All application / product development projects were managed following a composite framework of both Waterfall and Agile.
• All enhancement and client implementation projects were managed following Agile Scrum,where me has played the role of Scrum Master
• Used MS Project Server 2007 for maintaining project plans/schedules, distribute tasks to the team, to collect tasks update from the team and to generate project reports.
• All customisation projects were managed using Agile Scrum methodologies, wif sprints of 2 to 4 weeks.
• Used JIRA for managing/maintaining Scrum Board, Backlogs, Sprints, Burndown Charts.
• Used Bugzilla for quality/defects management
• Used Sharepoint for project content / document management
• Implemented CMM / ISO-compatible quality processes at organizational / project level.
• Managed multiple teams wif maximum team size of 50, consisting of BA, Developers, System Analyst, and testers, through the full project life-cycle.
• Responsible for TEMPeffective / timely risk management using standard risk management practices / processes.
• Responsible for vendor evaluation through service/goods delivery, and transaction financial closure.
• Delivered status reports to stakeholders at Director / CXO level.

Confidential

System Analyst

Responsibilities:

• System analysis and managing of web-based applications for regulation compliance of financial/insurance clients, developed using Microsoft Technologies.
• Responsible for on-site requirement gathering, system analysis, functional/solution architecture, database design, and integration testing.
• Responsible for writing system requirement specification, functional/logical business objects model, and entity relationship diagrams.
• Used Sharepoint for project content / document management, team collaboration.

Confidential

Project Manager

Responsibilities:

• Managed both Web and Windows-based applications (Collection Systems, Fraud Management System, Loan Management System) development projects using Microsoft Technologies, wif maximum team size of 22, and maximum budget of $2M. Responsibilities includeD system analysis, project monitoring/tracking, resource management, client management, risks management, and processes implementation.
• All application development and enhancement projects were implemented using Waterfall methodology.
• Responsible for creating Project Charter, Project Schedule, WBS, Risk, Issue and Change logs.
• Used iPMS for complete project management cycle, MS Project 2003 for maintaining project plan/schedules, Sharepoint for project content / document management
• Managed a team of 22, consisting of BA, Developers, System Analyst, and testers, through the full project life-cycle.
• Responsible for risk management following standard risk management practices and processes.
• Delivered presentations on project proposals / status to stakeholders at Director / VP level.

Confidential

Technical Lead

Responsibilities:

• Worked as Tech Lead, for various web / e-commerce and Windows-based complex solutions using Microsoft Technologies (ASP.NET, VB.NET, C#, ASP, VB, VC++, and MS SQL Server) for multinational manufacturing, avionics clients, both at on-site and off-site.
• Responsible for on-site requirement gathering, analysis, technical/solution architecture, database design, code review, integration testing, Search Engine Optimization (SEO) / Search Engine Marketing (SEM) and web analytics using third-party web master tools.
• Worked as technical team member for various business / supply chain / e-procurement applications for international and domestic manufacturing, avionics clients.
• Responsible for coding using Microsoft technologies (ASP.NET, VB.NET, C#, ASP, VB, VC++, and MS SQL Server) and for manual testing.