Profile

Innovative and results driven IT manager with more than 15 years of experience serving in diverse business environments. Quickly learns new technology, processes, and adapts to changing environments and need. Excellent in managing cross functional teams, strategic planning, and logistical planning. A strong leader that meets organizational goals without losing sight of the people that execute the tasks.

Summary of Skills

Business Skills

• Project planning, scoping, scheduling, and delivery
• Expert in leading enterprise software solution projects
• Team empowerment, development and motivation
• Strong documentation and reporting skills
• Proficient in building cross functional teams and client relationships
• Strong understanding of Waterfall, RAD, JAD and Agile methodologies
• ITIL Certified

Technical Skills

• MS Project, Project Server, Microsoft .Net, C , ASP.Net, PHP, JavaScript, SQL, SSRS, FTP, AS2, EDI, XML, SAP
• Expert in building line of business applications, web and native, that integrate with enterprise systems
• Deep knowledge of development best practices, HTML, AJAX, SOAP, SharePoint, PMBOK, Remedy, Jira, SilkTest

Work History

Confidential

• As the QA LEad I provide daily coordination of QA tasks, testing of web based loan origination system, custom web applications, Windows based applications and the management of the overall QA process and workflow. Responsibilities include creating test plans, defining test metrics, defect tracking and bug reporting. Document and facilitate communication and troubleshooting of issues, bugs, and changes.
• Managed a small team of developers to build and maintain web and native applications using ASP.Net and .Net. I am responsible for the design, development, and implementation enhancements to the loan origination system, loss prevention system, and a pricing engine through phased iterative releases. Incorporated Agile techniques with traditional PMP methodologies to improve individual accountability and overall team performance.

Key Accomplishments

• Implemented automated testing and requirements management using Microfocus SilkTest and Calibre. This provided traceability for requirements from planning through delivery. Improved QA efficiency, thoroughness, and scope of executed tests.
• Provided the overall project management for the migration of hundreds of Excel reports to SSRS. Unified enterprise reporting under one umbrella and provided senior management with accurate, timely, on demand analytics

Confidential

Led project teams of various sizes to deliver cross functional enterprise solutions. This included conducting in-depth analysis, reviewing design decisions and assessing risks. Interpreting the business requirements into vision, strategy, and approach. Developed SOWs, staff plans and proposals. Managed time and expense and fixed costs projects. Managed all phases of the project life cycle including change management, risk management, issue management and communications. Project ranged in size from tiny 40 man hours to very large 9000 man hours .

Key Accomplishments

• Managed the development of a custom CRM solution for Abused Women Aid in Cris AWAIC.org . Using rapid prototyping approach provided stakeholders demonstrative results early in development and allowed continuous refinement.
• Managed a cross-functional team of ARC GiS developers, business analysts, and oil drill field SMEs to deliver the a custom report and front-end solution that allowed BP to fulfill the requirements of its consent decree. Overcame the hurdle of learning a new industry, new working environment, and corporate culture to successfully deliver the project.

Confidential

Managed a team of 15 in designing, building, and implementing cross-functional IT projects. Prepared project execution plans and identified appropriate technical and business resources needed for the team. Supported multiple concurrent projects. Wrote RFPs and managed vendor selection process. Responsible for change management, issue management, risk management and mitigation, project charter and definition, budget and resource assignments, project plan, business requirements, user interface layouts and design, technical documentation and acceptance test. Project ranged in size from small 240 man hours to large 5000 man hours .

Key Accomplishments

• Successfully managed the delivery of marketing materials management system that was integrated with SAP inventory and financials. Combined principals of rapid and joint application development to consolidate requirements gathering through joint approval meetings. Significantly reduced development time by using JAD sessions and RAD methodology.
• Successfully delivered a Grants Management system. Project was handed-off twice before being given to me. Re-baselined, set new milestones, and went to a hybrid Agile-Waterfall methodology to successfully deliver the project on time. Project was 6 months in duration with approximately 5000 man hours.

Confidential

Worked with internal stakeholders to provide technical support, analysis and application development. Plan and oversaw the development of projects that supported bank operations . Managed vendor and partner relationships. Staff and resource planning. Projects were in the range of 500 to 1000 hours.

Key Accomplishments

• Oversaw the development of an application that made images of customer's checks viewable in their online account. This equated to a 300k annual savings.
• Managed development of a unified correspondence system. Allowed various bank staff to utilize a pre-approved library of correspondence templates.

Confidential

• Developed and maintained multi-tiered applications that supported Sales and Marketing, Accounting and Human Resources.
• Developed an application that allowed human resources to capture EEOC data from remote locations.
• Designed and developed an application that integrated AS/400 GL and DB2 with Visual Basic for accounting trends reporting.
• Created ad hoc reports for management.

Confidential

• I managed the deployment of over 2000 PCs for the county's Y2K upgrade for the Department of General Services.
• Created SOPs based on guidelines provided by the county's MIS department.
• Oversaw staff to ensure PCs were installed, had required software and network connectivity.

Confidential

• My primary responsibilities were to perform data loads and maintain applications used to facilitate rebate processing.
• Used PowerBuilder to create applications that would load data for national rebates.
• Maintained existing PowerBuilder applications.