SUMMARY

• Strategic hands - on leader with broad knowledge and perspective, credited with multi-million dollar savings through enterprise-level technology utilization, and strategy development. Performance-focused strategist recognized for leveraging technology as a competitive differentiator. Noted for building and managing “High-Performance” teams catered to wide spectrum of IT initiatives, ability to guide IT organizations - domestic and international, build consensus and demonstrate record of service-delivery to meet/exceed business objectives.
• Highly experienced as the Infrastructure ITIL professional with PMI and PMO skills. Expertise include Cloud enterprise solutions, infrastructure virtualization, web application development, infrastructure project and program management, delivery service management, datacenter operations and migrations, cellular topology, enterprise storage including cloud, disaster recovery, capacity planning, architecture & integration.
• Significant experience in SOX IT General Controls compliancein the areas of Change management, User access management and technology operations
• Expertise gained in budgeting & cost control, strategic planning, change and release management, full software development life cycle and software engineering, Ad server management
• Extensive experience in project management methodologies, HP PPM, Agile Management, Scrum, RAD and "Agile" RUP with 17+ years of successful project implementations with full Software Development Life Cycle.
• Managed global projects for financial, telecommunication, customer service applications and its infrastructure. It includes Cloud computing, virtualization across multi platforms with DB2 and Oracle RAC, Golden Gate, Autosys, WebSphere, WebLogic, MQ Manager, network, security analysis with service-oriented architecture.
• Highly experienced in complex network architecture, satellite communication, firewall implementation, data analysis and bandwidth optimization techniques
• Strong analytical, problem-solving and communication skills with significant experience in conceptualizing and authoring detailed business requirements and functional specifications. Experience in working with virtual teams and executing projects for executive management.
• Established and delivered project portfolio management for multiple large enterprise organizations. Established a Program Management Office for key programs.
• Experienced in Human Resource management, resource allocation, training and team performance analysis.
• Accomplished in business intelligence, strategic planning, self-directed, organizational development, and change management

TECHNICAL SKILLS

Hardware: HP Enterprise series, EMC Enterprise Storage and Cloud storage, Intel x86, DEC Alpha, Compaq, IBM servers, Cisco Routers and Switches.

Operating Systems Platforms: UNIX (Solaris-10, 9, 8), Linux (Red Hat-8, 9), Windows 8/ NT / 2000 / XP, VMware, CloudComputing Architecture V2.0

Databases: Sybase, Oracle RAC Databases

Methodologies: PMI, ITIL, Agile, Rational Unified Process (RUP), RAD, Full SDLC, UML, JAD, and Waterfall

Open Source Software: Apache 1.0.x - 2.0.x, GNU Tool Chain (GCC, Make, etc.), Open SSH 3.6.1p2, Perl 4 - 5.6, Samba 2.0 - 2.2.8, Sendmail 8.x, Tcl 8.0 - 8.3.4

Network Management Software and Protocols: Tivoli, HP Open View, Cisco Works, Install Shield, Novell N.M.S, DOMINO Network management, TCP / IP, SIGTRAN, ISDN; R2; LAPD; SS7,Frame Relay, GPRS, UMTS, VoIP, ATM

Software: Project Management Tools including HP Project Portfolio Management, MS Project, Primavera, MS PowerPoint, MS Excel, MS Visio, Rational Rose, Solaris Solstice DiskSuite, PeopleSoft Upgrade, Sun Enterprise Authentication Mechanism (SEAM), Novell Netware, NetBackup, Veritas Volume and Cluster Server, TivoliStorageManager(TSM), Storage Foundation for Oracle RAC, PLSQL, PostgreSQL, IIS 2.0, Netscape Server, Firewall (Checkpoint/PIX), Weblogic Ver. 11/12C, WebSphere Ver.6/7/8.5, AdServermanagement, ContentManagement, Crystal Reports, Autosys 11.3, Sharepoint, SOX, TOAD and Control-M

PROFESSIONAL EXPERIENCE

Confidential, Jersey City, NJ

Senior Global Technical Infrastructure Program Manager

Responsibilities:

• Responsible for the transformation of 2400 Global applications to the new infrastructure through the SDLC, analysis, capacity planning, testing, performance testing and the execution of the program.
• Responsible to manage complex infrastructure and the application development projects and working with cross functional teams, third party vendors to ensure the smooth delivery of the Target platform application transformation program.
• Responsible for the project priority decisions, track budget and resource requirements, and to develop Program Management Office processes and techniques.
• Responsible to engage individual teams with the application owners and support teams to gather requirements, gap analysis, dependency mapping, new infrastructure sizing, and preparation of transformation scope documents
• Responsible to work closely with infrastructure support, software engineers, network engineers, cloud platform, storage teams, data masking teams and other technical staff, production support team and operations managers to develop and track release milestones and schedules through the entire project lifecycle.
• Responsible to develop the project plans, identify and manage risks, communication of progress status to all project team members and stakeholders, escalate issues as necessary.
• Responsible for the program status reporting to the senior management, conduct meetings with all stakeholders and vendors
• Responsible for software, hardware and database release management
• Responsible for Data Warehouse and Business Intelligence framework and ensure it meets organizational needs and are adapted to current conditions and industry best practices
• Responsible for an evaluation and implementation of DW/BI software and related hardware
• Responsible for the risk management, regulatory, change management and standardization of requirements.
• Responsible for customer and vendor service level agreements, application and infrastructure uptime, smooth handover to operations and production support for the maintenance
• Responsible for the Disaster Recovery procedures and testing, capacity planning and performance monitoring teams
• Mentor project managers and core team on effective project planning and delivery of the projects.
• Responsible for the technical documentation on processes and standardization

Confidential, Jersey City, NJ

Senior Global Technical Infrastructure Program Manager

Responsibilities:

• Responsible to lead complex, multi-disciplinary cross-functional, cross-culture projects using engineering and cross team management expertise.
• Responsible to manage Infrastructure projects and programs in North America, Asia Pacific and EMEA.
• Responsible for to develop, train and maintain standard Program Management Office processes and techniques to all divisions within the business. This included all IT and Business Change teams impacted in the Project implementation lifecycle for all approved changes.
• Responsible for using HP Project Portfolio Management integration for investment prioritization, Application portfolio, demand, financial, time, resource planning, capacity, project, program and portfolio management
• Responsible to work closely with software engineers, network engineers, cloud platform, storage teams and other technical staff, production support team and operations managers to develop and track release milestones and schedules through the entire project lifecycle.
• Responsible for Data Warehouse and Business Intelligence best practices, standards, methods and guidelines
• Responsible for data warehousing concepts and Ab Initio, designs, and project
• Responsible to work with core internal and external customers to gather requirements, define the scope of the project, budget, resource optimization and allocation, capacity planning, forecasting and performance management
• Responsible to develop a plan and schedule, with well-defined milestones, identifying risks and manage communication of progress status to all project team members and stakeholders, escalate issues as necessary.
• Responsible for designing Cloud enterprise solutions, Cloudreference architectures, IBM CCRA 2.0,cloudcomputing concepts and enterprise storage, networking and virtualization
• Managed SOX and Security Program while monitoring multiple projects and established strong client relationship.
• Ensured IT security and SOX Compliance requirements are implemented in New Systems, Enhancements and Upgrades
• Led system migrations from OS level to thestoragelevel following strict ITIL procedures.
• Led the Database migrations using Golden Gate and server versions ranged from PostgreSQL 7.4 to 8.3
• Led the Autosys migration 11.3 for all existing critical application and new projects.
• Responsible for the network and firewall requirements with internal and external customers, storage, server, database, software, and security strategies, best practice operations and implementation processes
• Responsible for operational strategies while optimizing global business processes and ensure smooth running of the projects
• Responsible for software, hardware and database release management, risk management, regulatory and standardization requirements.
• Responsible for customer and vendor service level agreements, application and infrastructure uptime, smooth handover to operations and production support for the maintenance
• Responsible for the Disaster Recovery procedures and testing, capacity planning and performance monitoring teams
• Mentor project managers and core team on effective project planning and delivery of the projects.
• Responsible for the technical documentation on processes and standardization

Confidential, Fremont, CA

Vice President - Information Technology

Responsibilities:

• Responsible for Project Portfolio Management involving high-level sessions for project and program plan, budget, fund, schedule development, actively lead and align business needs and strategies with IT enabling solutions.
• Responsible to review and approve project plans, resource allocation, project prioritization, infrastructure and the capacity planning, architecture strategy, and service level agreements.
• Responsible for new Datacenter development, asset management and providing new infrastructure to move the critical web applications with 100% uptime to the external customers. It involved working with the various technical teams to gather requirements, preparing project plan, milestones, budget, resource optimization, capacity planning, infrastructure architecture, and disaster recovery solutions.
• Provided Service Oriented Architecture solutions ensuring compliance with security, regulatory and statutory requirements, and 100% uptime provided by application and infrastructure.
• Responsible for SOX Compliance testing and coordination with internal and external Audit
• Actively worked with internal and external core resources to introduce, benchmark, governance risk, compliance, produce information, system release management, solutions to continuously improve IT technologies and services, while driving business process efficiencies and standardization across the enterprise.
• Managed product development, marketing, and day-to-day operations for Cloud platform provider, worked with Database teams for Database modeling and design (PostgreSQL8.x).
• Developed the Data Warehousing and Business Intelligence frame work, standards, and managed the operations of the team
• Managed and tracked Data Warehousing and Business Intelligence issues, actions and priorities
• Managed product and business development for global financial and web applications, infrastructure solutions.
• Worked with onsite and offshore teams through the product launch, product improvement, cost reduction and margin improvement activities, implemented product phase-out plan.
• Established a Program Management Office for key programs, identified key performance indicators, advised project managers on effective project planning and delivery, and mentored program managers on critical projects.
• Acted as the communications conduit to executive sponsors, stakeholders and program steering committee and conducted periodic briefings on progress updates.

Confidential, New York, NY

Senior Technical Project Manager

Responsibilities:

• Managed nationwide critical financial infrastructure and applications projects comprising teams of 30+ senior personnel It involved planning infrastructure architecture, capacity, service deliverables management, status reports, full development life cycle, and change management
• Responsible for providing project management oversight for all PMO projects activities included project initiation, scoping, creating and managing all project plans and documents in SharePoint, communications plan execution, monthly executive management status presentations, and the creation and implementation of a comprehensive PMO process framework standard.
• Experienced with SOX and information security assessments managed the remediation for identity management, network infrastructure, database and operating system security violation and vulnerabilities
• Defined and implemented effective program management as a part of a comprehensive solution to ensure successful projects.
• Responsible for the web application development projects such as check processing application (Check 21), Cash application, the FedACH Services product suite with efficient, low-cost batched payment services, and the Treasury application.
• Responsibilities included interfacing with senior executives for the large scale projects such as data center development and migration, budget, infrastructure architecture with ITIL standards, risk mitigation, security standards, capacity planning, networking and firewall architecture, monthly forecast for anticipated cost and expected revenue
• Utilized PMI best practices and tools to effectively provide guidance in delivering project requirements. Worked on Project management methodologies such as Agile with Scrum for resource optimization and project deliverables management
• Led the multi-million dollar virtualization and asset replacement initiative that covered top 3 data centers across the country hosting applications for all financial sectors
• Worked and developed best practices for Middleware integration and Cluster servers for Tiered architecture.
• Led projects to custom website and database work(PostgreSQL/MySQL/Apache)
• Excellent experience in the Disaster recovery and testing, operation procedure and strategy
• Managed initiatives to streamline Global Storage Operations from six teams into a single team, implemented enterprise storage solutions and Tivoli Storage Manager (TSM)
• Led critical Treasury department infrastructure projects involving daily auction and daily market data updates, data migration, system, database and middleware upgrades.
• Responsible for infrastructure availability and 100% uptime by web applications, implemented procedures, trained production support team to manage the infrastructure and application updates
• Designed and implemented tools, procedures for risk management, performance monitoring, and disaster recovery and security standards as per ITIL standards across all the datacenters in 12 states
• Responsible for business intelligence, customer and vendors service level agreements, resource optimization and allocation, performance assessment.
• Awarded Best Performer multiple times.

Confidential, Freehold, NJ

Technical Project Manager

Responsibilities:

• Managed a team of 40 professionals with responsibility for IT infrastructure and Datacenter operations
• Responsible for delivery of Project Portfolio Management, Program Management office services leading to greater sales and product adoption.
• Led an initiative to dramatically improve project success. Worked at all levels across a 600 person organization to build teams, processes and implement organizational structure for project portfolio management. Consolidated over 225 projects down to 20 key initiatives and less than 30 ancillary projects.
• Enabled IT leadership to proactively manage employee workload, optimize project resources, and greatly improved project completion rates.
• Responsible for the overall management and coordination of the SDLC effort. Worked closely with core technical teams and subject-matter experts to gather requirements, project portfolio management, outsourcing, networking, capacity planning, risk management, disaster recovery, data center operations and strategy
• Responsible for infrastructure, and web-based application development and was the designated expert in IT and information security management.
• Played a key role in the Company’s SOX compliance efforts including process documentation
• Managed migration of WebSphere 5.0.2.3 to 6.0.2.3, and developed best practices for middleware application integration and deployments
• Managed project to Design and implementation of PostgreSQL databases used to track software changes.
• Led enterprise solutions for storage management, cluster servers, virtualization and various infrastructure migrations
• Managed system release management, PeopleSoft upgrades across various customer engagements and developed a solution that combined the best upgrade practices, domain expertise, and a proprietary tool kit to accelerate delivery
• Expertise in software re-engineering using Agile, RUP methodology, ERP systems implementation and continuous improvement techniques, Implemented an Agile client delivery process including automated testing, pair programming, and rapid prototyping
• Managed cross business unit E-commerce strategy team responsible for developing overarching strategy and roadmap reporting directly to senior executives.
• Conceptualized and implemented several initiatives including project management key performance metrics, standardization servers (Solaris, Red Hat Linux), and project update documentation
• Led team of 8 engineers that designed, developed and implemented automated monitoring systems and application failover mechanisms using Veritas cluster server which resulted in 100% application uptime
• Innovated, developed and implemented tools, processes and procedures for maintenance, capacity and contingency planning, recovery and security on UNIX systems and on the central web servers that supported millions of daily requests
• Responsible for vendor negotiations, selection and service level agreements, equipment lifecycle analysis
• Responsible for business area guidelines regarding the resource allocation, support, training and monitoring procedures. Developed a set of expectations that was adopted by core project team members to meet the project deliverables and customer service level.

Confidential, Milford, CT

Project Manager

Responsibilities:

• Responsibilities included project planning, budget, milestones, deliverables, infrastructure architecture, forecasting, and application development, upgrades, capacity planning, risk management
• Implemented Project Management Offices (PMO) for Confidential and their clients
• Served as liaison to executive management, business owners, and members, third-party vendors and offshore contractors and external sources
• Evaluated small and large teams in the context of an overall organizational shift towards Agile software methods. Coached and mentored project teams in Agile software development process and lean delivery models
• Designed and implemented centralized internet security services to support E-commerce initiatives
• Gained expert-level proficiency in X.500, LDAP and related applications on Sun Solaris servers, a Sun Cluster for several mission critical services, PeopleSoft upgrades toolkit and methodology
• Led multiple release management projects ranging from application migration to website implementation like the Migration the billing application to DB2 version 8 and AIX version 5.3
• Managed projects involving the installation and configuration of Tivoli Storage Manager backup software (TSM).
• Developed server baselines and service level redundancy, rationalized and streamlined infrastructure architecture. Efforts significantly improved the business continuity situation with uptime performance increasing from "one nine" to 99+%
• Responsible for project costs, schedule tradeoffs, changes in scope in the project. Developed project organizational units (POUs), and the team communication channels for communication including with upper management, within the team, the project, and with other stakeholders.
• Established HR workforce management and leadership of the teams
• Designed and implemented system access security standards to ensure compliance with ITIL standards and disaster recovery plans

Confidential, Jersey City, NJ

Senior Technical project Manager

Responsibilities:

• Responsible for Infrastructure project management, it includes server and storage installations, environment upgrades and data center migrations.
• Responsible for infrastructure for web hosting service projects, vendor relationship and development activities.
• Responsible for managing technical resources, hosting meetings, assisting with budget, creating and managing project plans. Coordinating with technical staff, stakeholders and change management activities.
• Developed and implemented an end-to-end monitoring capability inter-operable across multiple platforms that improved business applications availability significantly and expedited problem identification and resolution
• Provided increased project management delivery and higher communications by directing IT project management efforts and by implementing Project Portfolio Management, project management tools, standards, and methodology
• Consolidated and communicated project management metrics and dashboard through the creation of a Project Management Office
• Responsibilities included setting up the web servers, OS NFS and NIS+ server installations, configuration, performance tuning, and monitoring on Solaris enterprise servers
• Led the installation, configuration and strategic planning for multiple SAN environments, EMC storage infrastructure, terminal servers, and application failover mechanisms using Veritas cluster server across top client locations
• Ensured all managed environments had sufficient processing capacity to complete their processing schedule within deadlines. Facilitated Agile management and software development methodology, daily Scrum meetings and weekly project planning and status sessions

Confidential, Morristown, NJ

Manager, Information Technology

Responsibilities:

• Managed a 40-member technical team and led the successful implementation of a satellite network for 50+ office locations. Responsibilities included performance tuning and network monitoring that resulted in a 99+% uptime
• Responsibilities included work force management, establishing and analysis of performance of project team, application developers, PeopleSoft upgrades, system and database administrators, service providers and data center operations staff on web based application issues and problems
• Responsible to prepare and deliver an in-depth presentation on Agile methodologies and software craftsmanship including Scrum, Extreme Programming
• Developed project management procedures for e-commerce group. Improved project turnover time by 35% without reducing quality
• Work with development teams to manage technical implementation of third party rich media vendors and third party servers, Maintain and modify ad server architecture, ad scripts, and ad coding
• Served as the liaison to executive management, business owners, and members, third-party vendors / offshore contractors and external sources

Confidential

Program Manager

Responsibilities:

• Provided PMO, PPM, and Project Management solution strategy, consulting, best practices, and creative solutions to meet customer needs leading to greater sales and product adoption.
• Responsibilities included customer relationship management, customizing and commissioning of satellite networks and WAN across multiple network operating systems and network protocols for the top 50 multinational companies in India including several global customers
• Responsible for VSAT infrastructure architecture for clients, service level agreements, network and bandwidth analysis, project planning, schedules, deliverables management, availability status reports, capacity planning, and change management
• Developed training manuals and administered training sessions at customer locations. Topics covered included operations, network security and data management
• Monitored and generated weekly and monthly bandwidth usage reports and data traffic analysis on customer network activity, project activities, and outlined and consolidated information on trends.
• Responsibility covered tracking, document capture, managing and communicating requirements which helped in controlling numerous artifacts produced by the teams
• Provided expert advice on developing new customers, their network service migration to Confidential network, training, strategy for service optimization through limited bandwidth usage

Confidential

Team Lead

Responsibilities:

• Responsible for wide area network designing and project planning of network for various case studies
• Designed and implemented customized solutions across LAN, WAN and telephony technologies to meet customer needs in multiple environments and system security for top multi-national customers.
• Promoted to manage the distributed storageinfrastructurewith primary goals of stabilizing the service and reducing the unit cost
• Responsibilities included creating architecture for network security, installation and configuration and provided expert support for Sun Solaris systems, servers such as Novell and networks including Novell, Unix and Banyan Vines
• Managed relationship with key vendors and ensured that capital projects did not experience any cost and time overruns