SUMMARY

• 13+ years of IT experience in Project Management, Quality Assurance and Business System Analysis.
• Strong, experienced project manager with exceptional abilities to lead, train, empower, coach and manage multiple projects simultaneously and technical resources.
• Strong understanding of business work flows, project management practices and people management experience.
• Extensive IT consulting experience in Financial Services, Education, Retail and Marketing projects.
• Skilled in the areas of Application Development and Project Management.
• Demonstrated ability to train, manage, and motivate team members to achieve organizational objective.
• Adept at directing and accomplishing simple to complex projects independently or as part of a team, while maintaining composure amidst fast paced and high pressure situations.
• Proficient at managing scope, effort/cost, schedule, and quality while continuously identifying and mitigating underlying risks.
• Excellent Project Management skills comprising of scope management, planning, negotiating, tracking, estimation, change management, risk management, quality management and conflict resolution skills.
• Excellent track record in delivering projects from concept to validation ensuring high quality.

TECHNICAL SKILLS

Applications: Visual Studio .Net / 2008, 2010, Team Foundation Server, SharePoint, JIRA,VersionOne, ServiceNow

Business Intelligence Tools: SQL Server 2005/2008 integration Services, SQL Server 2005/2008 Reporting Services, Cognos 8.2, Business Objects XI 3.1

Databases: MS Access, and SQL Server (2000, 2005, 2008), Oracle (9i, 10g)

Languages: HTML, XML, Java, C/C++, VB .NET, SQL, Ruby

Operating Systems: Windows NT 4.0, Windows 98/2000/XP/7, UNIX, MS - DOS

Testing Tools: QTP8.2, WinRunner7.5, VSS, Selenium Webdriver, Fiddler, Firebug, Quality Center, ALM

Office Tools: MS Office, Word, Excel, Outlook, PowerPoint, Lotus notes, Lync 2013, MS Project

PROFESSIONAL EXPERIENCE

Project Manager/ScrumMaster - Consultant

Confidential, Richfield, MN

Responsibilities:

• Facilitate sprint planning, daily stand-ups, reviews, retrospectives, release planning and demos.
• Provide visibility to team impediments/risks and follow through to resolution.
• Coach and mentor Agile team members and provide constructive performance feedback.
• Responsible for implementation planning, change and release management for Fast Track and support releases.
• Encourage the team to foster self-organization to boost their efficiency and coordination.
• Motivate the team to come up with quality shippable product and meet the product goals.
• Manage the off-shore team in India responsible for performance testing.
• Track and communicate team velocity and sprint/release progress.
• Ensure task completion of project to specification, on time and within budget.

Project Manager - Consultant

Confidential, Minneapolis, MN

Responsibilities:

• Managed the onsite and off-shore teams on the Lead Management and the Visitor Center redesign projects.
• Facilitated daily stand-ups, backlog refinement, sprint planning, review and retrospective.
• Provided leadership and framework to actively identify needs and resolve critical issues.
• Engaged and represented PMO on strategic planning for the business stream.
• Managed day to day operational, project and resource allocation issues.
• Communicated vision, plans, status, issues and activities to all levels, from individual contributors up to senior management.
• Facilitated team meetings and led documentation reviews with the BAs, developers, Business owners and the testing team.
• Made recommendations on how to best approach a software development project keeping in mind the business goals.
• Worked with management to identify issues and risks that may have an effect on quality or delivery.

Project Manager - Consultant

Confidential, Bloomington, MN

Responsibilities:

• Facilitated sprint planning, backlog refinement, retrospectives and daily stand-ups.
• Led two off-shore and two local teams to test the Payroll Data Warehouse and the ETL processes.
• Presented progress status to the program executive steering committee on a regular basis, highlighting issues requiring escalation and business decisions.
• Managed the development activities for a Payroll application using Test Foundation Server and SharePoint in an Agile Scrum environment.
• Worked with product managers to define requirements and ensure integrity of product.
• Coordinated all User Acceptance Testing and feedback sessions with the end users.

Project Manager - Consultant

Confidential, Maple Grove, MN

Responsibilities:

• Created project plans, managed resource allocation, organized and conducted regular project status meetings.
• Provided direction on alternative, cost-effective solutions for complex client requirements, while maintaining contracted scope, overseeing quality control, and quantifying potential risk.
• Managed teams consisting of multiple business analysts, business stakeholders and unit executives.
• Worked with technical and professional services teams to create user guides and plan communications.
• Collaborated with IT SMEs to define best practices.
• Reduced resolution time of business and project critical needs by providing timely escalations.
• Reported to the program executive steering committee, on a regular basis, highlighting issues requiring escalation and business decisions.
• Involved with the business partners to define requirements, determine solution alternatives, and develop high-level designs and estimates.

Lead Quality Assurance - Consultant

Confidential, Maple Grove, MN

Responsibilities:

• Created and published reports using SSRS and recommended solutions and strategies needed to support Senior Management decisions.
• Developed client deliverables parallel to the Development team to thoroughly test the output.
• Created test cases for Sanity, Smoke, Negative, Positive, Security, System and User Acceptance Testing.
• Implemented new testing standards and tools and cut cost by eliminating manual testing.
• Provided coaching to staff to help troubleshoot and resolve issues.
• Responsible for improving data quality on the Oklahoma project and helping DRC achieve an award for quality by the Oklahoma Education State Department.
• Performed front-end and back-end testing on the State of Louisiana’s website.

Senior Quality Assurance - Consultant

Confidential, St. Louis Park, MN

Responsibilities:

• Reviewed design documents and business requirements to understand the functionality and scope of the application to create a Test Plan, Test Cases and Test Scripts.
• Created Stored Procedure to import updated files into the database.
• Executed manual and automation tests using Winrunner 7.6 and analyzed results.
• Planned and controlled test execution during User Acceptance Testing.
• Responsible for logging and tracking defects using Test Director.
• Created extensive SQL scripts to test data files independently based on the Business Requirements Document before they are loaded into the database.
• Involved in back-end database testing of the Insurance data in SQL.

Software Quality Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Gathered, analyzed and designed the business requirements for the new brokerage accounts division.
• Responsible for design and development of Test Plan and Test Cases for GUI and Functionality testing.
• Reviewed design documents and business requirements to understand the functionality and scope of the application to create a Test Plan, Test Cases and Test Scripts.
• Created test cases for Sanity, Smoke, Negative, Positive, Security, System and User Acceptance Testing (UAT).
• Managed defects using Test Director including analyzing, assigning, tracking, and reporting.
• Worked closely with developers to monitor problems arising in GUI functionality and quickly resolved defects reported during front-end testing of the application.
• Created and maintained Test data to validate the business requirements in the QA environment before migrating to production.
• Created and executed SQL queries to test the data and reported discrepancies to the Development Team.
• Involved in UAT and ORT of the web application after the final release.

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• Conducted several Requirement Gathering Sessions (RGS) for gaining detailed requirements to finalize the Business Specifications Document (BRD).
• Organized and maintained data collected through research activities into market models and databases.
• Maintained Intranet contributed to internal research and development activities and conducted general market intelligence.