SUMMARY

• 13+ years of IT experience in Project Management, Quality Assurance and Business System Analysis.
• Strong, experienced project manager with exceptional abilities to lead, train, empower, coach and manage multiple projects simultaneously and technical resources.
• Strong understanding of business work flows, project management practices and people management experience.
• Extensive IT consulting experience in Financial Services, Education, Retail and Marketing projects.
• Skilled in the areas of Application Development and Project Management.
• Demonstrated ability to train, manage, and motivate team members to achieve organizational objective.
• Adept at directing and accomplishing simple to complex projects independently or as part of a team, while maintaining composure amidst fast paced and high pressure situations.
• Proficient at managing scope, effort/cost, schedule, and quality while continuously identifying and mitigating underlying risks.
• Excellent Project Management skills comprising of scope management, planning, negotiating, tracking, estimation, change management, risk management, quality management and conflict resolution skills.
• Excellent track record in delivering projects from concept to validation ensuring high quality.

TECHNICAL SKILLS

Applications: Visual Studio .Net / 2008, 2010, Team Foundation Server, SharePoint, JIRA,VersionOne, ServiceNow

Business Intelligence Tools: SQL Server 2005/2008 integration Services, SQL Server 2005/2008 Reporting Services, Cognos 8.2, Business Objects XI 3.1

Databases: MS Access, and SQL Server (2000, 2005, 2008), Oracle (9i, 10g)

Languages: HTML, XML, Java, C/C++, VB .NET, SQL, Ruby

Operating Systems: Windows NT 4.0, Windows 98/2000/XP/7, UNIX, MS - DOSTesting Tools QTP8.2, WinRunner7.5, VSS, Selenium Webdriver, Fiddler, Firebug, Quality Center, ALM

Office Tools: MS Office, Word, Excel, Outlook, PowerPoint, Lotus notes, Lync 2013, MS Project

PROFESSIONAL EXPERIENCE

Project Manager/Scrum Master

Confidential, Richfield, MN

Responsibilities:

• Facilitate sprint planning, daily stand-ups, reviews, retrospectives, release planning and demos.
• Provide visibility to team impediments/risks and follow through to resolution.
• Coach and mentor Agile team members and provide constructive performance feedback.
• Responsible for implementation planning, change and release management for Fast Track and support releases.
• Encourage the team to foster self-organization to boost their efficiency and coordination.
• Motivate the team to come up with quality shippable product and meet the product goals.
• Manage the off-shore team in India responsible for performance testing.
• Track and communicate team velocity and sprint/release progress.
• Ensure task completion of project to specification, on time and within budget.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 30%.

Project Manager - Consultant

Confidential, Minneapolis, MN

Responsibilities:

• Managed the onsite and off-shore teams on the Lead Management and the Visitor Center redesign projects.
• Facilitated daily stand-ups, backlog refinement, sprint planning, review and retrospective.
• Provided leadership and framework to actively identify needs and resolve critical issues.
• Engaged and represented PMO on strategic planning for the business stream.
• Managed day to day operational, project and resource allocation issues.
• Communicated vision, plans, status, issues and activities to all levels, from individual contributors up to senior management.
• Facilitated team meetings and led documentation reviews with the BAs, developers, Business owners and the testing team.
• Made recommendations on how to best approach a software development project keeping in mind the business goals.
• Worked with management to identify issues and risks dat may have an TEMPeffect on quality or delivery.

Project Manager - Consultant

Confidential, Bloomington, MN

Responsibilities:

• Facilitated sprint planning, backlog refinement, retrospectives and daily stand-ups.
• Led two off-shore and two local teams to test the Payroll Data Warehouse and the ETL processes.
• Presented progress status to the program executive steering committee on a regular basis, highlighting issues requiring escalation and business decisions.
• Managed the development activities for a Payroll application using Test Foundation Server and SharePoint in an Agile Scrum environment.
• Worked with product managers to define requirements and ensure integrity of product.
• Coordinated all User Acceptance Testing and feedback sessions with the end users.
• Utilized Microsoft Team Foundation Server (TFS) to manage the team's software development lifecycle including deriving product backlog items, assigning sprint work items to developers, defect tracking, and conducting sprint review meetings.

Project Manager - Consultant

Confidential, Maple Grove, MN

Responsibilities:

• Managed three large-scale (Louisiana, Pennsylvania and Oklahoma) testing assessment programs, handling an annual budget of more than $5 million and administering assessments to 200,000 students.
• Created project plans, managed resource allocation, organized and conducted regular project status meetings.
• Provided direction on alternative, cost-TEMPeffective solutions for complex client requirements, while maintaining contracted scope, overseeing quality control, and quantifying potential risk.
• Built and maintained a schedule of over 600 program-specific tasks per assessment, collaborating with the State Departments and internal teams, while ensuring dat all deliverables were completed on-time with 100% accuracy.
• Managed teams consisting of multiple business analysts, business stakeholders and unit executives.
• Worked with technical and professional services teams to create user guides and plan communications.
• Collaborated with IT SMEs to define best practices.
• Reduced resolution time of business and project critical needs by providing timely escalations.
• Reported to the program executive steering committee, on a regular basis, highlighting issues requiring escalation and business decisions.
• Involved with the business partners to define requirements, determine solution alternatives, and develop high-level designs and estimates.

Lead Quality Assurance - Consultant

Confidential, Maple Grove, MN

Responsibilities:

• Created and published reports using SSRS and recommended solutions and strategies needed to support Senior Management decisions.
• Developed and automated SQL test scripts using Common Table Expressions and Stored Procedures to test all the data deliverables and documented all software defects using an in-house bug tracking tool SMART(Software Measurement Reporting Tool).
• Developed client deliverables parallel to the Development team to thoroughly test the output.
• Created test cases for Sanity, Smoke, Negative, Positive, Security, System and User Acceptance Testing.
• Implemented new testing standards and tools and cut cost by eliminating manual testing.
• Provided coaching to staff to halp troubleshoot and resolve issues.
• Responsible for improving data quality on the Oklahoma project and halping DRC achieve an award for quality by the Oklahoma Education State Department.
• Performed front-end and back-end testing on the State of Louisiana’s website.

Senior Quality Assurance - Consultant

Confidential, St. Louis Park, MN

Responsibilities:

• Reviewed design documents and business requirements to understand the functionality and scope of the application to create a Test Plan, Test Cases and Test Scripts.
• Created Stored Procedure to import updated files into the database.
• Executed manual and automation tests using Winrunner 7.6 and analyzed results.
• Planned and controlled test execution during User Acceptance Testing.
• Responsible for logging and tracking defects using Test Director.
• Created extensive SQL scripts to test data files independently based on the Business Requirements Document before they are loaded into the database.
• Involved in back-end database testing of the Insurance data in SQL.

Software Quality Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Gatheird, analyzed and designed the business requirements for the new brokerage accounts division.
• Responsible for design and development of Test Plan and Test Cases for GUI and Functionality testing.
• Reviewed design documents and business requirements to understand the functionality and scope of the application to create a Test Plan, Test Cases and Test Scripts.
• Created test cases for Sanity, Smoke, Negative, Positive, Security, System and User Acceptance Testing (UAT).
• Managed defects using Test Director including analyzing, assigning, tracking, and reporting.
• Worked closely with developers to monitor problems arising in GUI functionality and quickly resolved defects reported during front-end testing of the application.
• Created and maintained Test data to validate the business requirements in the QA environment before migrating to production.
• Provided feedback to the Business Analyst to update the Business Requirements Document to include missing requirements discovered during defects found in the Test and Production environment.
• Created and executed SQL queries to test the data and reported discrepancies to the Development Team.
• Involved in UAT and ORT of the web application after the final release.

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

• Conducted several Requirement Gathering Sessions (RGS) for gaining detailed requirements to finalize the Business Specifications Document (BRD).
• Organized and maintained data collected through research activities into market models and databases.
• Maintained Intranet contributed to internal research and development activities and conducted general market intelligence.