Sr.Program Manager Resume

SUMMARY

Entrepreneur, leader, program manager, product manager, designer with experience in startups and Fortune 100 companies, starting new initiatives at large companies and clients, product and business consulting at big 4 and shipping multiple high impact products in consumer internet and enterprise software realms
Areas of expertise include shipping innovative, user friendly and highly scalable software, creating high performance teams, building and managing cross - group relationships and working with customers and partners in the field via pre and post sales technical consulting, product demos and prototyping.
Experienced in defining and driving strategy across groups; developing and implementing product strategy and working as part of engineering in defining and releasing high impact cutting edge products both in the consumer internet and enterprise software space.
Passionate about delighting customers, exceeding commitments, evangelizing brand value and beating the competition.
International experience of working in US and India.
Creative thinker with excellent leadership, facilitation, presentation, organizational, verbal and written communication skills

PROFESSIONAL EXPERIENCE

Sr.Program Manager

Confidential

Responsibilities:

Developed the 5 year vision, roadmap and competitive strategy for the product with Senior Leaders across Engineering, and the OEM space
Implemented projects & systems in BI(Enterprise Data Warehouse; SAP BI; Business Objects Data Services; Informatica) etc.
Managed the early bird implementation of BODS 4.0 at Confidential
Managed end-to-end implementation of the Convergent charging in BI using BODS/SAP BI & EDW SQL Server
Managed end-to-end implementation of OER(Object Event Repository) in BI using BODS & EDW SQL Server
Wrote functional and technical specifications and build key partnerships with strategic groups within Confidential
Worked closely with the SD and the business
Lead/Responsible for the projects/teams through all the phases of SDLC
Defined, adopted and evangelized Water Fall/Agile project management processes across the group
Managed a vendor team of 60 engineers based in India focused on delivering several projects over several quarters/releases

Manager, Lead Developer

Confidential

Responsibilities:

Designed and shipped BI Systems which included multiple technologies including SAP BI/BODS/SSIS/SSRS/Crystal Reports
Led and managed end to end capacity planning, data center deployments, hardware management and budgeting for the BI platform
Managed and shipped iterative versions of BI platform’s manageability suite to manage hardware stack and JIT deployment of bits to thousands of servers in multiple data centers
Led live site management focusing on problem engineering, incident management and operational excellence. This included hands on working on driving live site incidents and escalations
Owned end to end Quality of service process & framework, capacity planning and cost modeling for both Storage and Reporting Platforms
Drove Infrastructure roadmap around monitoring, alerting and self-healing for both Storage and Reporting Platforms thus improving service availability goals from 99.8% to 99.9%.
Responsible for owning and managing the Annual OpEx budget of $18M and a CapEx Budget of $7M for EOL server replacements and organic growth, management reporting of budget on a quarterly basis.

Deployment and Account Manager

Confidential

Responsibilities:

Worked across internal and external organizations to drive overall customer success.
Responsible for requirements gathering, construction, verification, Go-Live and operate stages of the project lifecycle.
Identified and managed project scope, burn rate and budget for projects ranging from $500K to $4M
Led project scoping discussions, SOW development and negotiated consulting, licensing and hosting contracts with the customer.

Lead Consultant

Confidential

Responsibilities:

Architect and led teams of 4 to 8 developers in building BI platforms/applications for Fortune 500 companies
Responsible for project management & life-cycle planning, requirements gathering, application development, testing & implementation
Led and managed offshore and near shore projects with onsite and virtual teams across several geographies (Canada, India, USA)

Developer

Confidential

Responsibilities:

Customized and implemented the Flexsmart/Flexcube applications so it could be used within the domain of banks.
Developed two web-based tools using JSP, XML, Oracle, application resulting in a net saving of over $1 million/month. ROI was estimated to be over 1000%