SUMMARY

• Technical and IT Infrastructure Project Manager, wif approximately 10 years of professional “hands - on” Project Leading, IT Application Development experience wif various Industries.
• Strong Project Management experience using Waterfall and Agile Methodologies.
• Accomplished leader, capable of motivating a staff to its full potential and proven ability to communicate complex information clearly to individuals at all levels.
• Exceptional analytical problem-solving ability wif excellent verbal and written communications skills. Responsibility for teh execution of client projects in a timely manner, wifin provided deadline and at teh same time maintaining high standards of quality.
• Project involvement TEMPhas encompassed all SDLC project phases, wif teh client sponsor to assure satisfaction and to identify any process improvements.
• Technological forte is managing, monitoring, and developing end to end IT Projects, along wif managing teh pre and post release procedures.
• Main area of experience TEMPhas been secured and defect free project delivery of various types and various sizes including data warehousing, Business Intelligence, and e-commerce.
• Areas of Expertise: IT Project Management, Project Leadership, Strategic Planning / Execution, SDLC Methodology, Agile Methodology, Vendor Management, IT Security Planning, Change/Issues Management, Multi-Site/Projects, Communications, Cross-Functional Team management& Problem Solving, Application Development, Planning and Monitoring teh whole release process (Release Management), ITIL Change management, BI / Data Warehousing.

TECHNICAL SKILLS

Platforms/Operating Systems/Software & Middleware/Security: LinuxRHES3.0, AIX 7.1, RedHat Enterprise Linux 6.3, Windows NT, Windows 2000/2003, XP, Vista, Windows 7, MQ Series, Citrix Thin-Client, PVCS Web Logic, IBM OS/390, Stratus.

Languages/Software products/ Methods: Microsoft Project, Microsoft Office, Microsoft Vizio, Share point, VPMi, Planview, Clarity, ETL, Agile / Waterfall Methodology, VersionOne, Rally, COBOL, SQL, HP Quality Center, DB2, CA Service Desk, HP Exstream Dialogue, JCL, HTML, JIRA 3, Test Director, Endevor, UML, MVS, JAVA, Jscript, Selenium, Test Director, QTP.

PROFESSIONAL EXPERIENCE

Confidential, Minnetonka, MN

IT Project Manager / Release Coordinator

Responsibilities:

• Managed significant IT Projects (Mobile and Web) dealing wif business & technical issues through teh complete lifecycle from identification of a business opportunity through to post implementation benefit realization.
• Managed day-to-day details of teh project including teh plan, schedule, resources, task assignments, scope, budget, issues and risks.
• Followed teh IT project delivery process (Agile and Waterfall)maintaining high standard of delivery throughout.
• Tracked and monitored changes and projects through teh ITIL Change Management lifecycle.
• Engaged business stake holders and project teams to ensure goals are accomplished wifin time and budget.
• Provided guidance and mentoring, to team member to ensure that each team member understands their objectives and accountabilities.
• Worked closely wif Scrum masters to find their release backlogs and sprint schedules.
• Worked wif infrastructure, development, architecture and vendor teams to deliver change when required.
• Created and Implemented Systems Release and Change Management ITIL guidelines and procedures.
• Planned and implemented IT Infrastructure Security practices.
• Analyzed IT Infrastructure Security needs and monitoring IT Security team’s involvement in teh Project.
• Managed resource allocation and provided conflict resolution.
• Defined and refined project objectives and provided teh best of teh alternative courses of action to attain teh project goals and deliverables.
• Developed a detailed project plan wif dependencies and key milestones based on coordination wif all project stakeholders.
• Developed and documented acceptance criteria, anticipated benefits, and metrics to measure project success.
• Worked wif teh project team to identify project risks and develop appropriate risk mitigation plans.
• Ensured that project objectives are met by monitoring and measuring progress regularly to identify variances from teh plan and take corrective action as necessary.
• Communicated project progress to project sponsors, key stakeholders and IT management. dis included IT scorecard and capital/expense, forecasting, and reporting.
• Managed an issues tracker and communicated key issues to project sponsors, key stakeholders and IT management.
• Tracked project budgets, spending to ensure project costs are allocated to teh appropriate cost centers.
• Prepared and maintained technical and training documents.
• Kept a keen watch on teh budget and ensure that budget variances are highlighted to IT Management and teh Project Sponsor.
• Implemented and managed teh change control process for teh project.
• Coordinated teh development of support documentation for teh systems administration and data center operations staff.
• Coordinate all warranty activities post implementation to resolve any issues prior to fully transitioning support to teh standard, routine procedures and groups.
• Assist wif teh on-going support of teh systems, equipment and processes by providing project-related noledge and history to teh organization.
• Promoted and participated in teh development and deployment of project management methodologies, policies, procedures and best practices.
• Technologies: Microsoft Project, Planview, Microsoft Office, MQ, Rally, IBM Mainframe, Windows NT, UNIX - AIX, Linux, Java, ITG, Quality Center, Agile/Waterfall Methodology, HPSM.

Confidential, St Louis, MO

Technical Project Manager

Responsibilities:

• Managed requirement gathering, Scope analysis, Design, Development, and testing for Worker’s Compensation project.
• Facilitated project status meetings and report schedule, budget, and delivery details to project owners and teh project team
• Implemented changes which effect most of teh components in Worker’s Compensation area. their are multiple upstream and downstream systems are impacted by these changes.
• Understood teh business requirement and converting them to technically feasible solutions.
• Coordinated between Mainframe teams and Open systems teams (Java +XML).
• Worked closely wif Incident, Problem Management, Software and Network Engineers to in corporate teh company and customer needs to reflect teh new ITIL Guidelines.
• Reviewed Design Approach document, High Level Design Documents (HLD) which will be teh base document for all teh development activities.
• Analyzed teh technical impact coz of teh business proposed changes and prepared teh inventory of teh impacted components.
• Conducted meetings wif business teams to confirm teh technical solutions for teh business need.
• Organized sessions wif upstream and downstream impacted teams to understand teh issues and ensure that end to end data flowed in teh system.
• Defined teh scope of teh project, timelines, and effort estimates.
• Reviewed teh high level design and Detail Design and getting sign off from all stake Holders.
• Ensured teh deliverable wifin teh defined time lines.
• Monitored QA and Production runs and schedules.
• Coordinated, collaborated and monitored requirement flow between multiple vendors dealing wif multiple technologies and platform.
• Participated in testing teh new business functionalities wif respect to HLD and ensure all defined requirements are implemented.
• Prepared teh detailed Implementation (Release) Plan and executed implementation as planned.
• Validated teh changes in teh production. Informed teh stake holder about teh changes and monitor teh changes.
• Mentored and guided team leads wif regard to projects related activities and mentored developers.
• Technologies: Microsoft Project, VPMi, Microsoft Office, IBM Mainframe, Windows NT Workstation, Quality Center, CA Service Desk, COBOL, ETL, JAVA.

Confidential, St Paul, MN

IT Project Manager / Application Owner

Responsibilities:

• Harmonized kick off teh project between Teh Hartford and Cognizant Technology Solutions.
• Conducted meetings wif Confidential to understand teh requirements, Communicated and coordination between different teams.
• Implementation of Agile methodology wif quicker sprint schedules.
• Managed release procedures and validate teh results.
• As a consultant, was responsible to perform teh analysis for various components, perform impact analysis to find out teh systems/programs that could be potentially effected by proposed change(s), coding, and testing and implementation activities.
• Worked on various technical and functional documents (where applicable depending on teh request types) Requirement Specification document, High Level Analysis and Approach document, High Level Design Document, Detailed Design Document, System test plan and test procedure document and implementation plans.
• Responsible for client engagement and business relationship between CTS and Confidential .
• Monitored QA and Production runs and schedules and managed productivity improvement initiatives
• Coordinated between Java, XML, Dialogue, and Mainframe teams and ensured team members understood expectations, timelines, scope, provided guidance to work together.
• Technologies: Microsoft Office, Microsoft Project, IBM Mainframe, Windows NT Workstation, COBOL, CA Service Desk, HP Exstream Dialogue, PVCS Tracker, JAVA, XML, Agile/Waterfall Methodology, VersionOne.

Confidential, Omaha, NE

Technical Project Manager / Technical Lead

Responsibilities:

• Worked wif various clients of First Data to understand teh requirements and coordination between different parties.
• As a consultant and lead, I was responsible to perform teh analysis for various enhancements, perform impact analysis to find out teh systems/programs that could be potentially effected by proposed change(s), coding, and testing and implementation activities.
• Monitored project activities and managed progress.
• Managed release procedures and validate teh results as per Organization and ITIL guidelines.
• Coordinated Change Management by implementing policies and procedures in accordance wif ITIL Change Management Guidelines.
• Worked on various technical and functional documents (where applicable depending on teh request types) Requirement Specification document, High Level Analysis and Approach document, High Level Design Document, Detailed Design Document, System test plan and test procedure document and implementation plans.
• Managed implementations of new functionalities and enhancements to teh application.
• Implementation of Agile methodology wif quicker sprint schedules.
• Provided support during onsite hours.
• Monitored QA and Production runs and schedules.
• Trained and guided new teams members to scale up teh learning curve, by training them on domain and technical noledge.
• Coordinated wif offshore (different vendor) and to guide them on teh issues which need immediate assistance.
• Responsible for client engagement and business relationship between CTS and First Data to support its business.
• Worked wif Vendor managed contracts.
• Worked on productivity improvement initiatives.
• Technologies: Microsoft Project, Microsoft Office, IBM Mainframe, Windows NT Workstation, COBOL, CA Service Desk, Ondemand, Infoman, HP Exstream Dialogue, Agile/Waterfall Methodology.

Confidential, MD

IT Project Leader / Mainframe Application Owner

Responsibilities:

• Managed day-to-day project activity including teh plan, schedule, resources, task assignments, scope, budget, issues and risks for Auth Management module of FDMS - USA.
• Reviewed of teh technical deliverables to teh onsite associates.
• Managed release procedures and validate teh results.
• Responsible for client engagement and business relationship between CTS and First Data.
• Worked on Productivity improvement initiatives.
• Led discussions wif client, asked appropriate questions to understanding business requirements and providing appropriate solutions to client.
• Prepared systems requirement specifications.
• Trained and mentored offshore team members on teh domain noledge and teh CMM processes
• Provided weekly status reporting to teh Cognizant account management team.
• Tracked hours on various project activities using Cognizant’s Time Sheet tool to generate teh cost and effort based reports and other significant analysis.
• Worked on metrics and reporting metrics data like effort distribution, productivity, defect density, resource movement etc. for projects using Cognizant proprietary tools such as eTracker etc.
• Prepared and maintained technical and training documents for Cognizant’s Knowledge Repository.
• Production support, being part of dis project, I has ability to handle a mission-critical project in tight-schedule.
• Created productive tools that minimized teh efforts of tasks that are frequently used.
• Tracked of teh training required by team members and sent them to teh respective trainings.
• Design Document Creation, Coding and testing proposed enhancements.
• Prepared Unit Test Plans, results, functional specifications and test-cases.
• Monitored QA and Production runs and schedules, developed testing strategies for efficient and error free testing.
• Technologies: Microsoft Project, Microsoft Office, Clarity, IBM Mainframe, Windows NT Workstation, COBOL,DB2, VSAM, CA Service Desk.

Confidential, New York

Project Leader / Productivity and Quality Coordinator

Responsibilities:

• Managed production and QA releases.
• Supported web portal to support Group Insurance Business for Confidential .
• Productivity improvement initiatives.
• Captured business process requirements and providing appropriate solutions to clients.
• Design Document Creation.
• Coded for proposed enhancements in automation and integration area.
• Prepared Unit Test Plans, results, functional specifications and test-cases. Developing testing strategies for efficient and error free testing. Monitored QA and Production runs and schedules.
• Technologies: Microsoft office, IBM Mainframe, Windows NT Workstation, UNIX, COBOL,JCL,DB2, VSAM, Quality Centre, Vantage.

Confidential, Denver, CO

IT Team Leader and Mainframe Developer/Tester

Responsibilities:

• Implemented Enterprise test Center of Excellence wif a plan to save 87 Million dollars in 5 years.
• Acted as an anchor for Onshore and Offshore teams.
• Coordinated between various teams to carry out production releases for various cycle runs to develop and support e-commerce web portal of DTV and RIB subscriptions.
• Captured business process requirements and providing appropriate solutions to clients.
• Design Document Creation.
• Coded for proposed enhancements in automation and integration area.
• Prepared Unit Test Plans and Test Results. Ran test jobs and validating test results after successful completion of jobs.
• Prepared systems requirement specifications.
• Carried out impact analysis.
• Unloaded teh DB2 tables from test environment or production.
• Prepared functional specifications and test-cases.
• Developed testing strategies for efficient and error free testing.
• Monitor QA and Production runs and schedules.
• Technologies: IBM Mainframe, Windows NT Workstation, UNIX, COBOL,JCL, DB2,Oracle, IMS, Quality Centre, HP Service Desk 4.5., Borland Caliber, Control M, JIRA 3.

Confidential, Minneapolis, MN

COBOL Developer / Onsite Coordinator

Responsibilities:

• Worked on Product, Catalog, Merchandise, and order management functionalities while leading a project to separate Confidential Owned Brand product from Generic Brand products for Confidential Corporations. Requirement analysis.
• Designed Document Creation.
• Coding for QMP and CMS is done at Onsite, while for FPI, most of teh coding happened from offshore.
• Prepared Unit Test Plans and Test Results.
• System and Integration Environment/Data Setup.
• Production move/ Support.
• Coded teh changes required using COBOL, JCL, DB2.
• Technologies: IBM Mainframe, Windows NT Workstation, COBOL,JCL, DB2,Oracle, Ms Visio, ETL, CA7, Endevor, JMR, ABENDAID, FileAid, Quality Centre, HP Service Desk 4.5.

Confidential, Costa Mesa, CA

Team Member / Developer

Responsibilities:

• Requirement analysis and System Design.
• Program Construction/Enhancements.
• Conducted Qualitative reviews of all deliverables.
• Prepared test scripts.
• Unit, Module and system testing.
• CMM Level5 Activities.
• Onsite-Offshore Coordination
• Technologies: IBM Mainframe, Windows NT, C/C++, Cobol, JCL, CICS, DB2, IMS, FileAid, Mercury, Easytrieve, IPMS.