SUMMARY

• Project Manager wif 11 years of IT experience into SDLC, ITUP and Agile model, majorly on Telecom, Billing and Mobile domain.
• Hands - on project delivery experience, managing work and resources in onsite - offshore delivery model.
• Handled multiple roles - Project Manager, Scrum Master Test Lead, and Onshore coordinator.
• Collaborate wif SMEs of various departments, project managers, external resources to achieve project goals and fulfill project timelines including reviewing BRD and SRS documents.
• Maintain Progress report, SLA KPI tracking, project health report, maintain Project agreement and RUS sheet.
• Very good experience in Project Management activities which includes Effort Estimation, Resource Utilization, Task tracking, Delivery management, Close out report and Document management.
• Evaluate project capacity report, budget tracking, resource management and time tracking.
• Experienced in end-to-end project management & delivery of Application Development, Application Life Cycle Management and Application Security & Compliance.
• Experience to review user stories participated into Sprint meetings, direct worked wif product owner to priorities the user stories, and reviews the Burn down chart.
• Collaboration wif product owner in backlog grooming and works wif Sprint team to following TDD approach.
• Reviewed Test stories, conduct Sprint meetings and take decisions implement a solution in case of conflict.
• Works wif a cross-functional team including Engineering, QA, Support, Interface and Design teams.
• Proficient in leveraging MS Excel, Visio, Plan-View in managing the work plan, work break down structure, budget tracking, resource management, time tracking, and communications management.
• Assured all delivery meets requirements and expectations of UAT test plan and involved into (UAT) process.
• Prepare Risk plan, identifying, analyzing, monitoring and mitigating risks, Escalation and track until closure.
• Knowledge in OSS/BSS network system and experience on web services (Xi, CSI) as a middleware application.
• Very good understanding on Wireless, Wireline, Voip, BVoip and MIS service order placement and provisioning.
• Hands on experience on different tools Enabler, Telegence (Esembler), Usage creation (UNIX), OMS and TDAS.
• Experience into collaborative tools SharePoint, review logs using XML.
• Functional knowledge in CRM, Order Management, Inventory and Billing and Core Network.

TECHNICAL SKILLS

Management Activities: Project Planning, People Management, Communication, Problem Solving, Burn down chart, Test Strategies, Risks and Issues Management, Estimation

Estimation Methodologies: WBS & Function Point Analysis

Language/Collaborative tools: HTML, XML, UML, and SharePoint

Tools: Quality Center, Rally, Quality Test Professional, Load Runner, MS Share Point

Techniques: UAT, Black Box, White Box, Integration, Regression, Test Data Management

Databases: TOAD, PL/SQL, Oracle 10g, 11g, basic My-SQL

Configuration Management: VSS, MS Project, Spectrum

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Worked on onshore - offshore model and handled 15 members team.
• Directly responsible for providing oversight and input into the estimating, vendor evaluation, tracking and reporting, deliverables, deployments and engaging wif reputed 3rd party stakeholders.
• Developed detailed Test Plan and test criteria wif reviewing BRD and SRS
• Analysis of the task (HLD, FRD) and understand the work and assigning to the Offshore team member.
• Responsibilities include communications wif the Program Sponsor, PMO Head and Steering Committee.
• Experienced in end-to-end project management & delivery of Application Development, Application Life Cycle Management and Application Security & Compliance.
• Formulate SLA Level for applications, co-ordinate wif support teams and implement SLA for projects.
• Translate customer requirements into formal requirements and leading the efforts including programming and testing dat culminate in client acceptance of the results.
• Responsible for Release management activities, handling releases, close coordination in test execution, Defect management and control.
• Project planning as per requirements, end to end environment delivery and support.
• Risk identification and mitigation plan, progress monitoring and prepare lesson learned document.
• Prepared Forecast, Vacation plan for the team and resources utilization 95% of billable hours.
• Process improvement tasks, development of tools and various scripts to automate functions.
• Knowledge in CRM, Enabler, OMS, TOAD, Inventory and Billing wif exposure to Access and Core Network.

Confidential

Project Manager

Environment: C#, ASP.NET, Java (J2EE application), Oracle 9i, Rally.

Responsibilities:

• Project Manager for $8M project
• Realized project was running behind schedule, discussed various options wif stakeholders and based on agreement (me.e. including third party agreement) project was deployed in phased approach.
• Responsibilities include communications wif the Program Sponsor, PMO Head and Steering Committee.
• Manage Vendor Contract payments and accountable to ensure the overall program budget.
• Act as primary customer contact for program activities, leading program review sessions wif customers to discuss Cost, Schedule, and Technical Performance.
• Formulate SLA Level for applications, co-ordinate wif support teams and implement SLA for projects.
• Collaboration wif product owner in backlog grooming processes and prioritizes user stories.
• Conducted scrum events like Sprint Planning, Sprint Review, Sprint Retrospective, and Daily Scrum.
• Responsible for Risk management - Risk management plan, identifying, analyzing, monitoring and mitigating risks, Escalation of issues and tracking it to closure.
• End to end delivery, client interaction, issue resolution and risk management, scope, schedule, cost management, recommending changes required to project plan.
• Kept stakeholders informed about project status and ensure dat schedules are updated regularly.
• Manage stakeholder expectations and track the burn down chart to track the progress of the iteration.
• Collaboration wif product owner in backlog grooming processes and prioritizes user stories.
• Conducted scrum events like Sprint Planning, Sprint Review, Sprint Retrospective, and Daily Scrum.
• Guide the team through initiation phase to gather initial requirements and estimation of stories.
• Motivate the team to come up wif quality shippable product at the end of each sprint.
• Clear hurdles for the team to ensure dat the sprint goals are met.

Confidential

Technical Lead

Environment: Main Frames (JCL, Dataset & QMF) & J2EE applications, DB2, Automation Tool (QTP, Quality Centre)

Responsibilities:

• Lead the Midwest team of WFM-WRT project.
• Gathered user and business requirements through interviews, surveys, prototyping and observing.
• Interacted wif various project stakeholders and Subject Matter Experts in Questions and Answers sessions.
• Mentored the offshore team wif all the new functionality/projects and involved in key recruitments.
• Coordinated wif manual testers to set up the expectations on what will be handled by automation.
• Used QC to track defects and integrated wif QTP to the execute the smoke/regression test suite
• Actively involved in UAT and provided the necessary test and results which requires signoff and demonstrated the functionality wif the stakeholders.
• Testing & trouble shooting the functional and configuration issues of various applications.
• Involved to estimation the project in different - different cycle.
• Involved in design, creation and manage the test script using QTP 9.0.
• Participated in execution part using JCL, PDS, Data Set and DB2.
• Performed different type of testing and lock the bugs in vantive bug tracking tool

Confidential

Consultant

Environment: Windows 2008, Net Framfork2003 & 2005, SQL Server 2003 & 2005, test director

Responsibilities:

• Handled 10 members team, responsible for assigning and tracking tasks to team, managing project scheduled deliveries.
• Responsible for Test Management of functional testing for each sprint and regression testing for each heart beat release and maintenance release.
• Day to day wise client interaction and responsible for handling customer calls to provide the project status and discuss the roadmap of new upcoming releases.
• Responsible for getting the sign-off form the customer after each successful delivery.
• Responsible for Risk management - Risk management plan, identifying, analyzing, monitoring and mitigating risks, Escalation of issues and tracking it to closure.
• Responsible for Test estimation, Test planning, Test strategy and Test script design and development for
• Create and Update the bug report as per the bug-tracking tool.
• Responsible for People Management activities- ramp up the team, mentoring new resources and existing team members to make them productive at the earliest.

Confidential

QA Engineer

Environment: PHP 4.36 (server Side), HTML/CSS/JavaScript (Client Side), SQL Server 7, Test Director

Responsibilities:

• Generate the script and verify on UTB.
• To verify the data, write the query on UTB and Query Analyzer.
• Enter the data from App Device and verify on Data Explorer.
• Responsible for delta, build and promote for every day check-ins for new and maintenance releases.
• Synchronize the tables and fetch the data on device.
• Perform the crud operations using conductor and Script generator.
• Create the new Connections, Commands and Objects. Display the results on view analyzer.
• Generate the log to verify the result and catch the exceptions.
• Analysis of the specifications provided by the client and reviewing them.

Confidential

Test Engineer

Environment: Oracle, ASP, .Net Framework, SQl Server 7, Bugzilla

Responsibilities:

• Prepared management deliverable documents like Charge backs, Time sheets, Dash board and Productivity sheets.
• Coordinated for scope, planning and execution of testing effort for web projects.
• Extended support for creation of test strategy.
• Written and updated test plans.
• Worked wif QA testers to complete appropriate training.
• Working as part of a cross-functional team to ensure products are delivered wif high quality.
• Participated in Release Management activities.
• Implemented existing QA processes, procedures and automation strategies.
• Designed and developed the test cases for various Test Scenarios.
• Design the test data as per the project requirement.