SUMMARY

• Over 10 years of extensive experience as a Business Analyst in capturing/analyzing Business, IT & Functional Requirements, Business Process Re - engineering, Object-Oriented Design/ Modeling, Service Oriented Architecture and Project Management wifin Finance and Insurance domain.
• Experienced in various financial instruments, regulatory, risk & compliance wifin investment banking and brokerage environments (Derivatives, Fixed Income, Hedge Funds, Capital Markets, Energy trading, FX, Futures, Options, Commodities, Debt, Equity and Structured Products, Mutual Funds, Swaps, Asset Backed Securities); Risk Management (BASEL - Credit, Market, Operational), Portfolio Risk (Credit Risk; Market risk across all assets, Obligor Risk Rating, Facility Risk Rating, Statement Forecasting, Stress Testing, PD); Trading - Order Entry, Execution, Settlement and Messaging concepts (Trade lifecycle, Straight through Processing and SWIFT), Client/Vendor Onboarding.
• Expert in writing documents like Business/User Requirements, Functional Requirements, Technical Specifications, Mapping, Use Case, Vision, Scope, Statement of Work, Project Plan, Project Charters, Roadmap, Quality /Test Plan and Defect Management documentations, Senior Management reporting.
• Extensive experience Rational tools (RequisitePro and Rose), HP (Quality Center & QTP) and skilled in using MS Office applications for day to day activities, MS Visio and MS Project.
• Proficient in creating UML diagrams like Use Case diagrams, State Transition, Swim-lane, Data Flow, Activity, Sequence, Collaboration, State, Workflow, Process flow and Deployment Diagrams, etc..
• In-depth understanding/experience on Software Development Life Cycle in conjunction wif Project Management activities including resource management, budgeting, scheduling, program management, activity prioritization, etc. Rational Unified Process, Agile/SCRUM Methodology, Waterfall, Product Data Management and QA methodologies such as making the Test Plans conducting the User Acceptance Test and creating & executing Test Scripts/ Test Cases.
• Expert in managing & controlling meetings and facilitating all levels of management/business owners, developers, QAs, stakeholders, business users and off-site teams in JADs, Brainstorm sessions, White Boarding, telephonic & web conferences using WebEx/Go to Meeting.
• Strong leader and team builder wif excellent analytical and communication skills wif capability to handle new business models, technologies and tough situations, dedicated to meet deadlines, strong negotiation when required, provide necessary deliverables and resolve conflicts/issues creatively by out of the box thinking and strategizing.

TECHNICAL SKILLS

• MS Office
• Excel
• Word
• PowerPoint
• Project
• Visio
• Access
• Publisher
• FrontPage
• Outlook
• Communicator/ Lync
• MS SharePoint 2007
• Lotus Notes
• VB 6.0
• Mainframes
• SWIFT
• Basel II
• Rational Suite 2003/2001 (Rose
• RequisitePro
• ClearQuest)
• SQL Server 2005/2000
• Toad
• Oracle 9i/10g
• Adobe CS3/CS2 (Photoshop
• Illustrator
• Acrobat
• Dreamweaver)
• HP (Quality Center 9.2
• QuickTest Professional 8.2/9.2)
• Atlassian JIRA
• Serena iRise
• Mobius Documentum
• Thompsons Reuters TTS BETA
• Broadridge Impact
• Clarity PPM
• Netx360.

PROFESSIONAL EXPERIENCE

Confidential, New York City, NY

IT Project Manager / Senior Technical Business Systems Analyst

Environment: MS Office Suite 2013, MS Project, MS Visio, Lotus Notes, SharePoint 2010, Netx360, BARS

Responsibilities:

• Responsible wif complete ownership of delivery of several Projects in the Wealth Management Program to convert processing from NFS (National Financial Services) platform to NETX360 Pershing BNY application.
• Worked as Project Manager and created and managed end-to-end SDLC Project plan, overall management and documentation of issues/risks and resolution, Management of work stream financials using Clarity PPM application, including weekly/monthly forecasting and reporting, Management of status meetings, reporting to senior leaderships, dashboards, Oversight of work stream resources, risk management, release management, change management, etc.
• Worked as Business/Technical Analyst to gather requirements and collaborated/negotiated to define project scope boundaries and created Business Requirements Documents, Technical Specifications Documents, Mapping & Conversion Design Documents, Conduct interviews and/or JAD sessions to define, document, and prioritize business requirements and technical solutions.
• Developed and refined business processes and process flow diagrams and technical/design specifications, mockups, wireframes, etc.
• Developed technical requirements on Data feeds to define field by field and screen to screen conversion logics, business rules and specifications for the data warehousing of the data from source to the target system that is needed for the new application and created/managed traceability matrix.
• Lead system integration analysis, requirement analysis wif key business and technical stakeholders including architects, developers and operation analysts.
• Reviewed and managed complex business process information and data scenarios, Performed impact analysis, GAP analysis for new processes or changes to existing processes including process redesign to improve on the current methods, apply analytical skills, and produce thoughtful and strategic recommendations for review wif the business partner.
• Created technical processes/ requirements to generate spreadsheets of data that needed either manual or automated scrubbing/ data cleansing, data analysis or research.
• Created technical requirements for Client On-boarding, SSO (Single Sign-on) to in corporate vendor application into internal environments, Trade Alerts/FYI notifications, Access Compliance automation (enhancement of manual procedures), Setup of feeds from Pershing to internal systems and various other downstream along wif various other GUI updates to internal books and records system.
• Managed all phases of testing including development of test plans, scenarios, data, and test scripts for facilitation of System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Analyzed the test environment for usability and user interface design. Defect tracking, recording, and management to ensure defect correction completion.

Confidential, New York City, NY

Project Manager / Senior Business Systems Analyst

Environment: MS Office Suite 2010, MS Project, MS Visio, MS Lync, SharePoint 2010, Quality Center, Third Party Oversight (TPO/TAW)

Responsibilities:

• Developed the Tactical Alternate Workflow (TAW) application requirements for new enhancements, capabilities and features that supported the Third Party Oversight & Controls application wif Business Process, Compliance and Corporate Policy
• Facilitate Portfolio Management and lead management in project prioritization.
• Advised senior leadership on process adoption and agile project/program management
• Generated Resource Planning forecasts and facilitated resource conflict resolution.
• Coached and mentored development teams in PM methodologies such as user stories, strategic and release planning, iterations
• Served as the intermediary between business stakeholders and technology development team
• Created Release/Implementation plans and worked as single point of contact as PM/BA/QA.
• Planned and delivered project from conception to Managed change requests and project scope
• Gathered user requirement specifications from senior-level managers and created the Business Requirements & Functional Specifications document and obtaining sign-offs.
• Created design and conceptualization of new business solution options and identified impacts and risks
• Utilized principles of Agile development to provide timely, robust and scalable solutions and manage full life-cycle development
• Worked directly wif business stakeholders to gather, analyze, and document requirements
• Translated business requirements and customer experience goals into product features
• Produced visual assets for the team, including wireframes and user-flow documentation
• Served as subject matter expert on systems used for tracking data requests and proposes enhancements
• Translated business requirements and customer experience goals into product features as necessary.
• Document processes for development, logic, testing, and implementation, application integration on SharePoint, web and API integrations.
• Maintained SharePoint repository of all resources on access/permissions.
• Worked wif developers in development and best practices in the use of SharePoint technologies and re-thinking development and deployment practices
• Evangelizing SharePoint technologies to quickly solve business needs wif the business users and developers.
• Assisted the Quality Assurance team wif the development of test cases
• Coordinated, managed, facilitated and implemented; continual process improvements

Confidential, Jersey City, NJ

Senior Business Systems Analyst

Environment: MS Windows XP, MS Office Suite 2010, MS Lync, Broadridge, Impact, Fidessa, Calypso, CMRS

Responsibilities:

• Created current state process maps and narratives to understand the processes/trade flows across Equities, Listed options, High-Yields, US Treasury, MBS and Client On-boarding.
• Responsible for creating future states and document control points and process improvement areas.
• Wrote all Narrative Use Cases and created UML models like created Use Case Diagrams, Process Flow Diagrams and Swim lanes using MS Visio.
• Evaluated current process of storing/ handling important financial data for compliance/Trace report.
• Analyze business rules, analyze in near real time issues process flow issues in Orders related Fixed Income, Asset Transfers, MBS, ABS, Corporate Actions, Asset Transfer, Futures, Portfolios. Data comparison, check Data, Transaction Posting and data validation using SQL queries.
• Used Six Sigma methodology to identify/drive business process improvement opportunities (BPM) by DMAIC data driven improvement cycle by capturing various data and turn-around times (TAT).
• Created Validation criteria for the Day 1 live reporting for the tie breaker logic on the counterparty
• Created test case/script on excel spreadsheet for validating the reporting for the correct counterparty and when we were not the RCP.
• Created test scenarios for the validation of the trade data flow from Calypso to Markitwire to CMRS (Compliance Management Reporting System) to DTCC so the transformation of the data is as expected from in the entire flow.
• Complied and executed test scripts to validate the different messages wifin the mandated time from CFTC e.g. Real-time, PET & Confirms wifin 30 mins & T+5 for paper and Snapshots & Valuations.
• Created Rules/Responsibilities & Procedure document for the Middle office, Technology & Compliance department to define roles for responsible parties involved for Dodd Frank Compliance
• Implemented process improvements for KYCs process/Static data details and Client onboarding.
• Created Compliance Audit Report to capture evidence on the trade flow per trade from Trade entry, USI generation, and Tie breaker logic till the messages flow in the DTCC and into CFTC for Day 1 live.
• Coordinated business users from Fixed Income, FX, Commodities - Base/Precious Metals products for requirements, demo, training on CMRS (Compliance Management and Reporting System), UAT

Confidential, Richmond, VA

Senior Business Systems Analyst

Environment: MS Windows XP, Windows 7, MS Office Suite 2003, MS Communicator, Merkle, SQL Server 2005, Atlassian JIRA, Citrix 11.x, RH Linux, SAS 9.2, Agile

Responsibilities:

• Identified business needs and created Business Requirements needed to finalize the migration and rightsizing of the current platform.
• Responsible for managing sprints on complete Agile fast-paced environment.
• Created requirements for Counterparty ratings, capital markets data feed from SNL to automate the daily ratings value update process and conducted data analysis by using SQL queries
• Created As-Is documentations on the Credit Risk application to identify and analyze the issues and the manual processes on the business side to propose new augmented solutions to the current platform.
• Provided production support wif monitoring performance, managing incidents, and risk assessment of change requests, and issues.
• Documented the screen augmentation for the added functionalities for Ratings management/ mapping wif BASEL ratings and credit limits modifications.
• Created system requirements for implementing the new BASEL Ratings and mappings from the existing rating rankings and rating values.
• Coordinated and created requirements for the EDE (Enterprise Data Exchange) for data conversion
• Created specifications/ technical requirements along wif Use Cases and Swim lane diagrams to analyze the process and layout the steps necessary to complete preparation and implementation
• Conducted analysis on COTS (Commercial over-the-shelf) applications to understand user needs along wif licensing requirements and Global procurement rules & policies.
• Maintained all assumptions, dependencies, risks, issues and decisions for status updates/ reporting. Facilitated meeting for large groups on requirement sessions and to resolve issues, risks and concerns.
• Managed resources - assigned tasks, created schedules and conducted training sessions.
• Created ETL requirements and mapped incoming data feed to the appropriate reference tables in the database and also worked intensively to create file systems and to move the data once files are staged.
• Conducted source data analysis, source to Client data mapping, defining business rules for conversion, comprehensive data analysis and created data dictionaries & reference table mapping
• Liaised between client area and technical organization by planning, and directing the analysis of complex business problems to be solved wif automated systems, built wireframes/UI Designs.
• Coordinated and managed 25 projects for migration and conducted deep assessments on each of the projects by tools, capacity & performance requirements and needs.
• Multitasked in various areas of the Project - including data mapping and data analysis, report designing, leading QA process and project status review wif steering committee.
• Created/Executed test cases/ test scripts, documented all issues identified during the testing phase and ensured all defects discovered, tracked/ resolved. Also prepared the UA test cases for end-user testing.

Confidential, Richmond, VA

Senior Business Analyst

Responsibilities:

• Prepared detailed Business/User requirements to create Mapping documents, Conversion design documents for conversion of multiple functions on the Brokerage platform between the firms & sub-firms to merge the platforms, along wif deconversion/decommission of the old region.
• Worked on complete end to end cycle of Project management, documentation management including managing sign-off and change management request, changing or prioritizing requirements.
• Created an automatic inventory conversion process be run for all Dividend Reinvestment Inventory positions that will move all settled positions from old to production region. Additionally made enhancements to inventory conversion program to utilize CUSIP instead of Security Number for all conversion transactions wif data mining from the database by writing queries and using Management studio for data collection in SQL Server 2005.
• Ensured data mappings via Web Services were properly developed and managed - data mappings included integration wif the Trustware application (book & records app), security master database (which included interest rates for fixed income, corporate actions, pricing), portfolio management platform (Upstream) and trading platform
• Created documentations for DTCC's Mutual Fund Networking program that acts as a communications link that allows broker/dealers and funds the ability to reconcile and exchange customer account information while sharing a common format.
• Extensively worked on Reference Table to cross reference firm values for specific fields or lines of information wif values that will be recognized on the Thompson System. Each field or line on the TTS System for which values can be entered in RFRE is identified by a category.
• Developed data maps to track transformation from source to target across all phases of staging
• Created Project documentations that describe the processes needed to manually modify parameter screens and other configurations to prepare for order entry, confirmations, rejections, trade corrections, and error reconciliation for fee based and regular mutual-fund orders.
• Created Test Plan / executed Test Scripts, tracked/analyzed & mediated defects in Quality Center.
• Extensively focused on multiple levels of testing events, Mock events & rehearsal of the live production to include Systems testing, Unit Testing, Regression Testing, and all functional validations.
• Multiple gap-fill changes to brokerage applications in support of the Market Data/Market Watch integration, Real Time Quotes and Valuation

Confidential, New York, NY

Senior Business Analyst/ Asst. Project Manager

Responsibilities:

• Captured Functional Requirements from the Vision Statement through multiple iterations (Brainstorm, Whiteboard, Presentation, Storyboarding) Sessions wif Product Management & Subject Matter Experts wifin a combination of Agile/RUP, ad hoc & 80/20 fast paced environment.
• Created detailed Process flows, Workflows, Use Case & State Transition diagrams to illustrate a standardized high-level Functional design, end-to-end, future state - for multiple statements spreading, editing, forecasting and stress testing to generate Probability of Defaults, Risk Ratings, Loss Given Defaults, Exposure at Default, Facility Credit Ratio for Obligors & Facilities’ using Templates, Models, Score Cards, Lookup Tables and Transformation Formulas.
• Conducted analysis on Business Logic to develop technical solutions by process analysis and coordinating wif the Technical team/Architecture - understanding critical paths and bottlenecks.
• Developed Business process design on Forecast & Stress scenarios, factors, spreading rules, quantitative/qualitative/calculated credit factors by working wif SME’s, Quants & Risk Analysts.
• Created dashboards to review progress and used JIRA for prioritizing issues/bugs and created meeting minutes to summarize discussions. Implementing, maintaining and upgrading the COTS based solution
• Wrote SQL queries for analyzing data and data mining. Developed data maps to track transformation of data elements from source to target across all phases of staging
• Captured and finalized requirements by producing Wireframes, Prototypes and Storyboards using Serena and Visio for screen/UI designing using specified style guide and specifications.
• Created Validations criteria and Test Scenarios’ from Use Cases and Technical Documents for the purpose of developing Test Plans, Test Cases, and Functional Tests.
• Multitasked in various areas of the Project - including data mapping and data analysis, report designing, writing/executing test cases, UAT and project status review wif steering committee.

Confidential, Brooklyn, NY

Senior Business Analyst

Responsibilities:

• Created Scope Document by analyzing the recommendations of the senior executives, business owners and merger and integration committee members.
• Identified gaps and worked to create new and/or amend existing processes that worked differently between each of the newly merged entities.
• Wrote Detailed Business requirements (BRD) and current OTC derivatives trade management processes for front, middle and back office, reference data, data attributes and security master database. Asset classes covered for complete lifecycle include Interest Rate Derivatives, Equity Swaps, Interest Rates, Credit Default Swaps, Equity, Options, Foreign Exchange (FX), Equity/Index Derivatives
• Created design & integration documents for Funds Transfer Pricing (FTP) by adjusting funds transfer prices based on customer flexibilities, setting appropriate liquidity premia, aligning operating and acquisition costs for each strategy which were all incorporated into a refined pricing model.
• Validate detailed business requirements for creating the Schwab Institutional Cost Basis offering and reporting realized Gain/Loss information.
• Liaised between SMEs, legal, integration and operation departments for Portfolio accounting, Security movement and control, responsible for trade, processing, Fee receipts and deliveries, and receive currency/ cash and instructions via various swift messages and preparation of Basel II implementation
• Performed extensive requirement analysis including data analysis and Gap analysis (As-is / to-be states) for functional variances, exceptions and processing rules.
• Performed analysis on historical trade position data, opposing trade positions for fraud detection and trading limit violations and preventions. Reconcile F/X, wholesale, spot, ask and bid, cash and Euro positions.
• Developed test plan and test cases to be used in testing based on business requirements.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Worked wif business teams on requirements gathering / documentations of all the Business Processes
• Captured existing workflows of Firm Funding, Cashiering, Retail Cash Management, Funds Transfer, Retirement distributions (401K), Margin divisions to convert all the workflows to Future State Business Designs in the projected Environment. Performed gap analysis on current state to the future state.
• Worked extensively on Equity Derivatives, Cash Equities on trading desk and Fixed Income Tradeflow.
• Conducted data analysis in the database by writing queries using Management studio for data collection in SQL Server 2005.
• Involved in creating SWIFT message XMLs and involved in creating Network validation rules for SWIFT messages and interfaced wif SWIFTAlliance for funds transfers for international trade, funds management and capital markets transactions.
• Assessed Credit Risk strategies wif various internal credit tools and implemented Basel II strategies to augment Credit availability.
• Mapped financial data, general ledger data, loss event data, transaction data and people reference data from source to target database for creating a central Risk Data Repository as required by Basel II reporting regulations.