Senior Project Manager Resume Profile
Schenectady, NY
Summary
Confidential is a hands-on manager who motivates highly productive technical teams, leading by example, and is not afraid to roll up his sleeves to help in coding and also support the developers to meet and exceed project goals and objectives. He is very familiar with CMM methodologies and Six Sigma strategies that maximize efficiency and productivity, producing bottom-line results. His experience includes managing Data Operation Centers, Data Warehousing and also Business and Disaster Recovery experience. He was instrumental in putting together a Project Management Office team. He is known for creative problem solving, thinking outside the box , resulting in quality completion of projects within time line and budget. He possesses excellent training skills is accepting and supportive of diverse personalities, and always encourages improvement. He has considerable experience managing multiple projects ranging from 5 million - 80 million. Confidential is a self-motivated team player who always finds a way to succeed in a highly competitive market place.
Technical Skills
Operating Systems
Microsoft Windows 2000/NT, Tandem Pathway, Nonstop Guardian OS, UNIX,
and LINUX
Application/Databases
SAP CRM ERP , JES Job Entry Subsystem , MoneyNet - Wire Transfer, Web Focus, Native Focus, MQ Series, FRQS, Microsoft Office, Excel, Project, Project Server, PowerPoint, Oracle 9i and 10g , RDMS,UDB, Adobe Acrobat, Visio
Languages
CA-7, CA-11, CICS, COBOL, JCL, DB2, FTPS, .NET, ASP.NET, Websphere, Sharepoint, XML, MVS, Assembler, DYL280, TACL Tandem Advanced Command League , ENFORM, TAL, C, C , TSO/ISPF, VTAM/VSAM, Java, COGNOS, ROSCOE, PL/SQL, ORACLE, SQL
Hardware/Platforms
IBM Mainframe Z-Series, and D-Series, IBM Mainframe 3080/3090's, AS/400, Tandem Himalayas, Data Marts, ODS Operation Data Store , Client Server Web Technologies , ACH Automated Clearing House , ATM Automated Teller Machine , POS point of Sale , Payroll Systems SAP , RJE Remote Job Entry , Tivoli Management Framework TMF
Tools/Utilities
Tandem Security, SNA protocols, TCP/IP, WAN, SAN, HP, X.25 Technology, Informatica, Business Objects, Accenture
Experience
Confidential
Senior Project Manager Consultant
- Currently managing the day-to day activities for the client on the Global SMF Supplier Master File Integrations Project.
- Assist in code walkthroughs and testing with the developers
- Took over another Project: The upgrade of Oracle from 10g to 11g R1
- Held monthly reviews/updates with the Senior Executives.
- Weekly meetings with the different project managers.
Environment: IBM Mainframe, DB2, SQL, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, Mercury ITG Dashboard, Clarity, Adobe Acrobat, Web Technologies, JAVA, C , C , ASP.NET, XML, ASP, Web Focus, Oracle 10g and 11g R1, Windows NT, Microsoft Outlook, Unix, Informix Db, AIX and Tivoli
Confidential
Senior Project Manager Consultant
- Took over the Data Center move project that was from New Jersey to Albany, NY. This consisted of moving the routers, switches and all the 3 racks. The Manager had left the company that was managing the Data Center move project. This was just a 1 month engagement. The project was too far along to just put off.
- Also, had to work with electricians to make sure the new outlets were built and also had ensure the existing outlets were going to work.
Confidential
Senior Project Manager Consultant
- Managing the day-to day activities for the client. The project was for 3 months and has a total of 5 employees and consultants.
- Would also assist in code walkthroughs and testing with the developers
- Took over managing 2 Projects: 1 Project was the upgrade of Oracle from 9I to 10g . The other Project was implementing new software to more efficiently monitor and track severity warnings low, med and high on the Unix/Windows SERVERS.
- Managed Tivoli Administrators with the Infrastructure monitoring.
- Held monthly reviews/updates with the Senior Executives.
- Weekly meetings with the different project managers.
Environment: IBM Mainframe, COBOL, DB2, SQL, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, Mercury ITG Dashboard, Clarity, Adobe Acrobat, Web Technologies, JAVA, C , C , ASP.NET, XML, ASP, Web Focus, Oracle 9I and 10g, Windows NT, Microsoft Outlook, Unix, Informix Db, AIX and Tivoli
Confidential
Senior Project Manager Consultant
- Took over managing 4 technology projects for the client major global insurance company and completed those projects successfully. 1 of these projects was ensuring that all of the client's global offices 12 had Business Continuity and Disaster Recovery strategies in place and that those strategies/plans were tested and certified.
- Implemented 26 IT Global Policies, Standards and Procedures ITD for the 13 global offices. had to work with outside Legal Counsels from the respective countries to get wording correct
- Worked with IBM, Sungard and the client's global offices that did not have an active BC/DR contract.
- Worked with the countries technology and business groups establishing their Operations and Business test plans establishing RTO and RPO and call trees .
- Established annual BC/DR test schedules/guidelines for the 12 global offices.
- Ensured that all global offices 12 DR plans were certified.
- Also managed new projects for the IT Risk and Business Recovery departments and the CDM different Application groups .
- Assisted and Supported Developers in the redesign of the MetLife web page. Utilizing web technologies such as .NET, ASP.Net and also Websphere and Sharepoint. Part of this was supporting code walkthroughs and code development and testing.
- Was part of the decision making process to at utilizing 2 parts of SAP Business Objects information management IM to extract, profile, cleanse and integrate data from non SAP sources.
- Managed the project of implementing SAP Business Objects IM .
- Managed Tivoli Administrators with the Infrastructure monitoring.
- Total number of projects managed successfully was 10 ranging from small to very large over 13 countries.
- Tracking and approving monthly invoicing.
- Holding monthly reviews/updates with the Senior Executives.
- Had weekly meetings with the different project managers/teams.
Environment: IBM Mainframe, Tandem, TACL, ENFORM, COBOL, DB2, SQL, Web sphere, VPN, DMZ, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, Mercury ITG Dashboard, Clarity, Adobe Acrobat, FOCUS, Web Technologies, JAVA, C , C , ASP.NET, XML, ASP, Web Focus, Oracle 9I, Windows NT, Microsoft Outlook, Unix, Informix Db, AIX and Tivoli
Confidential
Senior Project Manager Data Warehouse Consultant
- Managing the day-to day activities for the client WIC Program for the new Portal. The project was for 6 months and has a total of 45 employees and consultants.
- Looked at utilizing 2 parts of SAP Business Objects information management IM to extract, profile, cleanse and integrate data from non SAP sources.
- Managed Tivoli Administrators with the Infrastructure monitoring as well as all attending when possible the code walkthroughs and designs.
- Tracking and approving monthly invoicing.
- Holding monthly reviews/updates with the Senior Executives.
- Weekly meetings with the different project managers.
Environment: IBM Mainframe, FRQS, MQ Series, COBOL, DB2, SQL, Web sphere, VPN, DMZ, SAP, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, MS Project Server, Adobe Acrobat, FOCUS, Web Technologies, JAVA, C , C , ASP.NET, XML, ASP, Web Focus, Oracle 9I, Windows NT, Microsoft Outlook, Unix, Informix Db, AIX and Tivoli
Confidential
Senior Project Manager Consultant September 2005 June 2006
- Managed the day-to-day activities for two projects that were won by the company at client site in Lakewood, Colorado. These projects had a total of 50 G B employees and 10 consultants.
- Projects were on multiple technologies: mainframe, Web applications, and distributed platforms. Also, occasionally would assist and support developers,
Tivoli Administrators with the Infrastructure monitoring, attending when possible the code walkthroughs and designs.
- Used MS Project Server to track the status of the projects.
- Held weekly meetings with client management to discuss any issues with my staff and to discover any new requirements.
- Approved all employee and consultant timesheets.
- Wrote technical specs on proposals the company planned to bid on.
- Tracked and approved monthly invoicing on the two projects, which had a total budget of 40 million.
- Held monthly reviews with Senior Executives.
Environment: IBM Mainframe, CICS, FRQS, MQ Series, Tandem, TACL, ENFORM, COBOL, DB2, SQL, CA7, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, MS Project Server, Adobe Acrobat, FOCUS, Web Technologies, JAVA, C , ASP.NET, XML, ASP, Web Focus, Oracle 9I, Windows NT, Microsoft Outlook, UNIX, Informix DB, AIX, Tivoli
Confidential
Senior Project Manager Consultant
- Managed Strategic Rewards Solutions project, which had a technology budget of approximately 20 million and multiple technology platforms: mainframe, AIX, and an ADMIN GUI Front End.
- Held weekly meetings with Project Managers to review project status and discuss key issues.
- Held monthly reviews/updates to the Senior Executives.
- Worked closely with both the Technology areas Mainframe and Distributed Ops and the Business groups and supported occasionally code walkthroughs and code designs.
- Managed the Business Recovery Data Center BRDC project for a Financial Services company. The client had purchased a building in Richardson, Texas, to be converted into their recovery site, housing their backups for all mainframe data and becoming the work-area recovery site 40 terabytes of data . The data were mirrored at real-time speeds. Allowing the mainframe to recover in two hours or less. The technology that the client chose to use was IBM's GDPS/XRC data mirroring approach. Responsibilities included:
- Managed the overall project, which had a budget of approximately 80 million.
- Worked with IBM and the Client on the DR contract.
- Worked with companies MCI and Liebert on the wiring and cooling of the DR site.
- Ensured that all the DR plans were certified
- Held the Business and Technology areas accountable for their recovery plans. Identified the critical applications and their RTO and RPO
- Held monthly meeting with the finance department to ensure we were tracking expenditures correctly and keeping within budget.
- Developed a weekly status report template for each department project this tracked issues and deliverables using MS Project Server.
- Provided overall direction and support to the Project team, using the client's SDM process.
- Held weekly meetings with the Project Managers to review the status and discuss key issues.
- Held monthly reviews/updates to the Senior Executives.
- Kept a Consolidated Project Plan using Microsoft Project, Visio for organization charts, and PowerPoint for presentations and MS Project Server for updates on the projects.
Environment: IBM Mainframe, CICS, FRQS, MQ Series, COBOL, DB2, SQL, CA7,SAP,Microsoft Project, Microsoft PowerPoint, Microsoft Excel, MS Project Server, Adobe Acrobat, FOCUS, Web Technologies, JAVA, C , ASP.NET, XML, Web Focus, Oracle, Windows NT, Microsoft Outlook, UNIX, Informix DB, AIX
Confidential
Vice President, Data Warehouse of Investment Services
- Managed the department start-up, building a highly productive team of employees and consultants including two Project Managers, three Team Leads, and 23 Programmer/Analysts, ensuring 24-hour availability of the Data Warehouse System for client reporting at an international custodian company.
- Co-managed the Data Operations Center staff, which was outsourced to company in Somerset, New Jersey.
- Set up the 24/7 operations schedule with the Senior Management of Data Operations Center.
- Was involved in making decisions to purchase hardware and software for the Data Center.
- Assisted in writing the Standards and Procedures for Offsite Tape Storage.
- Worked with the Data Operations Center Management to develop a timeline for planned system outages.
- Worked with IBM and executives with JPMorgan Chase on the overall DR contract.
- Worked with IBM on testing the DR plan for the Data Warehouse.
- Was held accountable for the DR plan for the Data Warehouse
- Was part of the decision and was also held accountable to implement new Data Warehousing tools such as Informatics .
- Negotiated maintenance contracts and new service-level agreements with the senior Data Operations Center management.
- Held monthly meetings with senior managers in the Data Operations Center to review the metrics.
- Developed a system with the Data Center management to rank events for example, a Severity 1 ticket would be escalated within one hour .
- Initiated event meetings with Data Operations management to examine the event and develop a Lessons Learned document.
- Managed an Infrastructure group and a Capacity/Performance group.
- Was involved with re-negotiating new service-level agreements with our internal business partners.
- Developed new standards and procedures for all Data Warehouse staff, reducing the number of online/batch processing failures, as well as system downtime.
- Used CMM Methodologies and Six Sigma to maximize efficiency and productivity in a team environment of open communication and high accountability.
- Acted as one of the managers of the PMO team for the Investor Services organization.
- Forecasted and maintained the departmental budget.
- Originated a monthly Service Star Award to recognize and reward cost-saving initiatives by individual employees, resulting in more than 4 million in savings in two years.
- Assigned an additional group of eight analysts supporting the Data Marts as well as Web applications in January 2003.
- Produced a highly successful turn-around and completion of an inherited overdue and over-budget Client Reporting System upgrade began 12-month transition roll-out in July 2003.
- Receiving excellent performance reviews and bonus compensation.
Environment: IBM Mainframe, CICS, FRQS, MQ Series, COBOL, DB2, SQL, CA7, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, MS Project Server, Adobe Acrobat, FOCUS, Web Technologies, XML, Java, C , Web Focus, Oracle, Data Warehousing tools ETL, COGNOS, INFORMATICA, STRIVA, Data Marts, Business Objects, Accenture, Windows NT, Lotus Notes, Vantive Helpdesk tool
Confidential
Team Lead, Payroll Support Team
- Mentored and trained a team of 20 information analysts managing daily operations including all projects, with accountability for results and monthly reporting.
- Worked closely with the senior Data Center Operations management to ensure effective communication between the two staffs. This challenge was heightened by the fact that the Operations group was outsourced to a company in India.
- Held weekly meetings with senior managers in the Data Operations Center.
- Negotiated service-level agreements and maintenance contracts.
- Set up the 24/7 operations schedule with the senior management of Data Operations Center.
- Held monthly meetings with senior managers in the Data Operations Center to review metrics.
- Developed a system with the Data Center management to rank an event for example, a Severity 1 ticket would be escalated within 1 hour .
- Co-chaired event meetings with Data Operations management to review events and develop a Lessons Learned document.
- Maintained efficient communication through weekly meetings with team and with internal customers to prioritize projects and solve/prevent problems.
- Receive excellent annual reviews, including five Bonus Awards for exceptional job performance and problem-solving.
Environment: IBM Mainframe, DB2, COBOL, SQL, FOCUS, SAP, Microsoft Project, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, JCL, CA7, Microsoft Exchange
Confidential
Tandem Senior System Engineer
- Managed and motivated a team of five engineers supporting the Ticketing System and detailed weekly reporting to management.
- Created a highly effective performance-reporting tool for District Managers.
- Effectively improved the system and received excellent performance reviews.
- Upgraded the clients' card management systems BASE24 . Coordinated with the software vendor and client to test and customize the system to meet the clients' specific requests. This included getting the system up and operational for users to begin testing.
- Coordinated testing plans for certification of such interchanges as Plus, Pulse, and Visa.
- Conducted meetings with users to create a timeline of upgrade events.
- Used Microsoft Project to track the progress of upgrade.
- Installed vendor changes relating to the 5.1 system.
- Created extensive documentation for updates and changes to the system, allowing the client to support the application.
Environment: IBM Mainframe, COBOL, DB2, CICS, SQL, JCL, CA7, Tandem Pathways, TAL, TACL, BASE24, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft Exchange
