SUMMARY

• Certified Scrum Master/Project Coordinator with 9 years of experience in IT field and a proven ability to leverage understanding of end - to-end Software Development Life Cycle (SDLC) process. Knowledge includes Scrum Management, Team/stakeholder Coordination, Execution, Client Interaction, Resource Management, and Customer Negotiations.
• Proactive team builder and top performer in time-sensitive situations; strong ability to identify requirements, create project plan and convert resources into working solutions. Can demonstrate ability to streamline customer requirements by converting them into design documents by working closely with Development team to deliver solutions on time and on budget.
• Clear understanding of Agile and Scrum process, defining roles, Organizing Events/Ceremonies like Daily Scrum, Backlog grooming, Sprint planning, Mid sprint planning, retrospective sessions.
• Well knowledge on Scalable Agile Framework including PI planning for SAFe process.
• Well knowledgeable in tracking and communicating team velocity and other development metrics, ensure best practice in Agile, handle impediments and help development team to complete the task on time.
• Team coordination and team building, leading Daily scrum, Retrospective sessions, Stakeholder Demo and feedback.
• Responsible for clearing the impediments and tracking to close all the issue through issue tracker.
• Responsible for ceremonies and event organization for Agile process and follow up with other functional and integration teams to clear impediments.
• Experience in handling Resource augmentation & budgeting for project work.
• Clear understanding on execution tools like VersionOne, JIRA etc., can be responsible for VersionOne update on creating swag, tracking the burndown, scheduling activities related to task, offshore coordination, requirement defining and signoff.
• Good knowledge on setting up confluence page for project/program activities for document storage and control.
• Excellent communication skills, capable of handling larger teams, high level of emotional intelligence, flexible working hours.
• Good knowledge to work through Ambiguity and fulfill client/Customer needs.

TECHNICAL SKILLS

Business Domains and Functional Areas: IT Project Management, understanding and following of Agile process, Web development for customer needs

Operating Systems and other tools: Oracle SQL, Web development, MS Office (Microsoft word, Power Point, Excel), Agile process and Methodology, VersionOne, JIRA, ServiceNow, HPQC/ALM

Methodology: Waterfall, Agile-Scrum.

Requirement Management: MS Office, JIRA, Confluence, SharePoint, HP ALM.

Office Tools: MS Word, MS Excel, MS PowerPoint, MS Project, MS Visio, MS Office 365.

PROFESSIONAL EXPERIENCE

Confidential, IOWA

Scrum Master

Responsibilities:

• Organize scrum events starting daily stand up, backlog refinement, Sprint planning and retrofit including mid-sprint review.
• Team development, fostering better communication between internal and external teams through transparency and inclusiveness.
• Tracking solution and resolving impediments through strong relationship with other teams.
• Handle cross functional communication to avoid conflicts among teams and priority.
• Helped the Product Owner to Prioritize the Product Backlog items for developing Sprint tasks by taking suggestions from the cross-functional development team.
• Highly proficient in supporting the writing and prioritizing user stories in Product Back Log with Product Owner.
• Management reporting on sprint performance and maturity assessment.
• Analyzed the Iteration Burn Down charts and reviewed defect tracking.
• Anticipated and removed impediments from the project team’s path and pushed them to deliver quality results based on the schedule.
• Used JIRA for issue tracking, user story management, defects, and requirement traceability.
• Assisting the Product Owner in organizing the Product Backlog, consisting of possible user stories as per the customer requests and defects raised by the Production Support Team.
• Keeping track of the team members tasks and user stories completion.
• Open and close of Sprints, provide statistics to leadership team.
• Facilitating the Backlog Grooming meeting, involving scrum teams and the Product Owner, in refining the Product Backlog.
• Work with scrum masters of other teams to resolve inter-team dependencies.
• Drive process compliance and track relevant metrics for teams.
• Ensures all issues/risks and delays that impact project delivery are communicated/ escalated appropriately.

Environment: JIRA, Scrum, Agile, SQL, MS Office, MS Visio.

Confidential, Clayton, MO

Scrum Master

Responsibilities:

• As a Scrum Master, facilitated Scrum events including Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review, and Sprint Retrospective.
• Initiated the scrum process and coached the team on Agile implementation and adapting to Scrum.
• Helped the Product Owner to Prioritize the Product Backlog items for developing Sprint tasks by taking suggestions from the cross-functional development team.
• Highly proficient in supporting the writing and prioritizing user stories in Product Back Log with Product Owner.
• Analyzed the Iteration Burn Down charts and reviewed defects.
• Anticipated and removed impediments from the project team’s path and pushed them to deliver quality results based on the schedule.
• Managing multiple project timelines and handling timelines for different stakeholders.
• Used JIRA for issue tracking, user story management, and requirement traceability.
• Assisting the Product Owner in organizing the Product Backlog, consisting of possible user stories as per the customer requests and defects raised by the Production Support Team.
• Keeping track of the team members tasks and user stories completion.
• Facilitating the Backlog Grooming meeting, involving scrum teams and the Product Owner, in refining the Product Backlog.
• Used the Fibonacci method to estimate the Backlog tasks.
• Removing impediments for the development team.
• Reporting the Team metrics and progress to high level management.
• Work with scrum masters of other teams to resolve inter-team dependencies.
• Drive process compliance and track relevant metrics for teams.
• Ensures all issues/risks and delays that impact project delivery are communicated/ escalated appropriately.
• Facilitate the Sprint Review meetings and assist the PO in ensuring stakeholder attendance.

Environment: SLDC, Scrum, Agile, SQL, MS Office, MS Visio.

Confidential, NY

Scrum Master

Responsibilities:

• As a Scrum Master, facilitated Scrum events including Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review, and Sprint Retrospective.
• Conducted Scrum Workshops to familiarize the team with Scrum as a concept and process skeleton. Also, conducted User Story Writing Workshops
• Identified User Stories, milestones to plan scheduling and resource allocation.
• Assisted Product Owner in Vertically Slicing Epics into Stories based on the business value to meet the INVEST criteria and Prioritizing the Product Backlog Items (PBI) Using the KANO Technique.
• Supported the Product Owner in managing customer expectations for project deliverables, and managing internal stakeholder communications, and utilizing it to formulate Acceptance Criteria and rigorous Definition of Done.
• Helped the teams through the Tuckman’s stages of Forming, Storming, Norming, Performing and Transforming for group formation.
• Assist team in making appropriate commitments through story selection and task definition and ensure that the development teams are practicing the core Agile Principles.
• Facilitated Agile Ceremonies, including Sprint Planning, Daily Stand-up, Backlog Grooming, Sprint Review and Retrospective.
• Led the scrum team in effective story point estimation during the sprint planning meeting using T-shirt sizing
• Worked with the Scrum team to Remove Team-owned/Organization Impediments to achieve Sprint and release goals.
• Established, tracked and improved metrics like Burn down, Velocity, Quality, Efficiency, Productivity and Cadence to optimize Business Value.
• Encouraged and implemented process improvements techniques and ensure that there was room for change. Introduced a checklist during story time to ask the right questions while reviewing each story.

Environment: Scrum, Agile, SQL, Oracle DB MS Office, MS Visio.

Confidential

Project Manager

Responsibilities:

• Facilitate negotiations of commitments between the development team and business stakeholders.
• Supported in progressing of the system integration testing and UAT efforts across multiple teams.
• Gathered business requirements by conducting JAD sessions with business users, stakeholders, and subject matter experts.
• Constantly tracked project milestones and delivery timelines, keeping focus on budget and scope.
• Helped create Test Plans, Test Cases and User Acceptance Summary Reports.
• Worked with the Project Director to create Risk Management plan capturing high level risks, Risk Scores, Mitigation plans and Contingency Plans.
• Focused on the triple constraint of time, cost, and scope, while adhering to quality, delivering the project within budget.

Environment: Waterfall, MS Project, SQL, Oracle DB MS Office, MS Visio.

Confidential

Project Coordinator

Responsibilities:

• Coordinator for multiple Petroleum marketing project.
• Stake holder coordination between regional teams on implementation.
• Schedule and run project meetings & Agile ceremonies.
• Organizing team meeting, acting as bridge between project team and management.
• Organizing all Team/Project events like Stakeholder meeting, regional material planning meeting, implementation meeting etc.
• Project tracking and follow ups on all Gas station project in multiple states.
• Responsible for Southern region Material planning work for highway petroleum marketing spares.
• Reporting all Material needs to the procurement team.
• Scheduling weekly track meeting and status update meeting.

Environment: MS word, MS Excel, MS Power point, SQL.

Confidential

Project Coordinator

Responsibilities:

• Requirement gathering for all warehouse related requirement for WM client.
• Translate requirement into functional document for Development team.
• Coordination activities between customer, stakeholders, and development team.
• Project coordination work, communicating with stake holders & Project team.
• Testing coordination and share results with stakeholders.
• Clarify requirement issues and bring transparency within team on all needs.
• Conducting events and ceremonies to accomplish the project needs.
• Addressing resource needs and day to day impediments encountered by development team.
• Management reporting on the status and handling change management.

Environment: MS word, MS Excel, MS Power point, SQL.