SUMMARY

• Diligent project manager/SCRUM master Over 9 years of experience offering a proven record of success leading all phases of diverse technology projects, computer programing, SDLC lifecycle, Healthcare and HRMS experience, worked on software projects as both a vendor and as a customer.
• Business strategist: plan and manage projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom - line gains.
• Excellent communicator: leverage technical and business knowledge to communicate effectively with client/vendor executives and their respective teams.
• Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.
• Worked with Program Manager to manage, support and create project budgets.
• Worked with other Scrum Masters and Program Managers to manage any interdependencies.
• Vendor Management - Worked very closely with multiple vendors, discussed delivery timelines and resolved various interdependencies.
• Onshore - Offshore coordinator - Single point of contact from onshore for critical applications and driving the offshore team in providing necessary support services.
• Created staffing, budget, risk and release plans to ensure successful project execution.
• Good Presentation Skills - ability to present effectively to technical and non-technical project team members at all levels including senior and business level.
• Extensive experience in using Microsoft tools like MS Visio, MS PowerPoint, MS Excel.
• Awareness of various CMMI, ISO & OMS quality practices and processes.
• Strong ability to meet deadlines.
• Ability to work on multiple priorities and/or projects simultaneously without impact to quality of work. Java/J2EE.
• Requirementdefinition, proof of concept, design, implementation and maintenance.
• Extensive prior experience in analysis, development and support of software applications using Java/J2EE platform and Oracle database.
• Experienced in trouble shooting, problem solving and debugging.
• Awards: Honored with a special mention in Aon Hewitt’s Global Newsletter for my contributions to the project.
• Received client appreciation regularly.

TECHNICAL SKILLS

Project Management Tools: SharePoint, Clarity, JIRA, Rally, Microsoft Project, Service Now

Methodologies: Waterfall, Agile

Telecommunication Tools: MS Teams, Zoom, Skype for Business, Cisco WebEx

Design Tools: MS Visio

Languages: Java 6, Unix/Linux shell script, J2EE

Java/J2EE Technologies: Core JAVA, Servlet, JSP, Java Mail, XML, Web Services, JDBC, JMS

Web Technologies: HTML, Java Script, XSL, CSS

Web/Application Servers: WebLogic 9.2, IBM WebSphere, JBoss 5.0, Sun AppServer 8.0, Apache Tomcat

Database Servers: Oracle10g/9i, MySQL, MS-SQL Server

Database Programming: PL/SQL Block, Trigger, Stored Procedure

Framework: Spring MVC, Struts 1.2, ANDY (AonHewitt Product)

IDE: Eclipse Source Code Control: Visual Source Safe, SVN

Build Tools: ANT

PROFESSIONAL EXPERIENCE

Confidential | Norristown, PA

PROJECT MANAGER/SCRUM MASTER

Responsibilities:

• Worked to support software engineering teams through Scrum Agile methodologies.
• Maintained an in-depth understanding on risks and coached teams on compliance to minimize operational risks.
• Appropriately utilized team feedback and metrics to identify areas of opportunity and improvement.
• Coached teams to improve collaboration and organization.
• Identified impediments and appropriately worked toward solutions.
• Communicated with leaders across the organization to ensure communication regarding delivery, risks, and opportunities for improvement.
• Continually worked to understand customers, business, and stakeholder needs and implemented solutions to meet those needs.
• Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
• Resolved implementation and operation issues with product manufacturers.
• Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Coordinated internal audits and led remediation efforts for identified deficiencies.
• Managed different project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Co-ordinated with QA managers and teams for successful completion of testing cycle.
• Analyzed architecture design, scoping, implementation, testing, and deployment needs to define project requirements.
• Developed project plans identifying key issues, approaches, and performance metrics.
• Constantly appreciated by multiple Confidential managers and stakeholders throughout the tenure of the project.

Confidential

IMPLEMENTATION MANAGER

Responsibilities:

• Managed the customization cycles of for two clients - Pearson India and Confidential Infosystems.
• Daily interactions with client teams to understand their business processes and customizations they needed to the Alt Product suite.
• Worked on project and delivery estimations for each client.
• Collaborated with the team, architect and product owner to ensure rightness of features and design.
• Operated in 3-week sprints with flexibility on length based on immediate functionality concerns.
• Actively conducted daily Scrum meetings, sprint planning, estimation and retrospection meetings.
• Wrote User Stories based on the requirements gathered from all the stake holders.
• Demonstrated the customized product at the end of each iteration to client teams.
• Managed the projects from understanding the requirement/creating user stories to demos and integration with client’s systems.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Risk assessment of projects in terms of resource velocities/availability, environment availability for development and testing and other external risks.
• Raising alarms in case any risks are identified and tracking same to closure.
• Understanding the application business in detail, ensuring the issues/concerns are addressed by interacting and liaison with various stakeholders/vendors /other teams wherever necessary.
• Created end user documentation.
• Documented and shared new ideas with the product development team about product features and enhancements, based on client’s feedback.

Confidential

TECHNICAL PROJECT LEAD

Responsibilities:

• Managed the projects from understanding the requirement/creating user stories to demos and integration with client’s systems.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Risk assessment of projects in terms of resource velocities/availability, environment availability for development and testing and other external risks.
• Raising alarms in case any risks are identified and tracking same to closure.
• Understanding the application business in detail, ensuring the issues/concerns are addressed by interacting and liaison with various stakeholders/vendors /other teams wherever necessary.
• Created end user documentation.
• Documented and shared new ideas with the product development team about product features and enhancements, based on client’s feedback.

Confidential

TECHNICAL LEAD/SENIOR JAVA DEVELOPER

Responsibilities:

• Involved in analyzing the requirements, Design, Code development and unit testing.
• Developed various major/minor enhancements and handled build, deployment tasks to environments like Development, QA, UAT, Production releases.
• Involved in design and implementation of applications using SOAP and Restful Web Services.
• Co-ordinate with QA to ensure the testing is happening without any issues.
• Developed new Change Requests/Enhancements using Core Java.
• Implemented modules using Quartz Scheduler, SFTP, XML Parser, iText.
• Created scheduled batch jobs in UNIX to generate Email notifications.
• Developed Custom Tags to simplify the JSP code. Designed GUI screens using JSP, Ajax and HTML.
• Used JavaScript for client-side validation.
• Responsible for resolving technical issues faced by the development team (Java/J2EE) and perform code reviews.
• Used Eclipse IDE for Java development.
• Involved in writing Java Scripts, EJBs, Business Objects (BO), HTML, JSP, AJAX, XML and XSLT.
• Providing fixes for high severity support tickets.
• Implemented AJAX for the better performance of the system and partial page rendering.
• Created triggers and stored procedures for writing and fetching data to/from database.
• Responsible for understanding scope of change requests, impact analysis to the existing systems, estimations and cost approval.
• Responsible for designing and updating technical specifications and supporting developers and testers through to the production release.
• Created clear and concise Functional and Unit Test Cases.
• Involved in Integration Testing.
• Created Implementation release plan and supported post go-live issues/queries for a smooth transition.
• Deployment and release on various environments (Dev, QA, Production) using ANT scripts.
• Involved in client sign-off meetings, where requirements as well as design were discussed, altered and signed off from all the parties involved.
• Worked on bug fixing and enhancements on change requests.
• Involved in documentation, review, analysis and fixed post-production issues.
• Experience in testing web service endpoints through SOAP UI.
• Participated in a Scrum/Agile, attend stand-ups and estimate complexity for stories and tasks assigned.
• Create unit test cases, perform unit testing, document test results and perform code reviews.

Confidential

JAVA DEVELOPER

Responsibilities:

• Development ESS Modules like Bank Change, Address Change (with Localization Support), Emergency Contact Change, and Phone Change using JAVA/J2EE.
• Developed Front-End GUI like View Pay slip details using JSP, HTML, Java Script, Servlets, XML and XSLT.
• Created scheduled Batch jobs in UNIX for uploading Employee Pay slips.
• Design and Implementation of Transfer and Job Change Pages like Job Data Changes and Compensation Changes.
• Critical Implementation like Payroll Blackout, which had the possibility of impact over the entire application and across streams.
• Mentoring new project members.
• Quality checks like code reviews, test case reviews, and defect cause analysis.
• Configuration controlling like handling migrations and repository synchronizations using SVN.