SUMMARY

• Safe Agile coach and certified Safe Scrum Master with over 10 years’ experience as a Scrum Master, Agile Coach, Project Manager and Business Analyst .
• Proven success driving successful transformation of existing organizations from Waterfall to Agile.
• Expert at utilizing Story, Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.
• Successfully coached and mentored teams to transition from traditional Software Development Life Cycle (SDLC) methods such as Waterfall, to Agile strategies like SCRUM and SAFe, for number of E - commerceprojects including bothB2BandB2C.
• Experienced inAgile Methodologyand in conducting Scrum activities including Daily stand up, Iteration planning, Iteration reviews (Demo), Iteration retrospectives and effective backlog grooming/refinement.
• Experienced in Agile/Project management tools like Jira, Rally, Version one.
• In depth experience providing role-based Scaled Agile Framework training for executives (business and technology), Product Owners, Scrum Masters, Release Train Engineers (RTE), and system teams.
• Successfully coaches Product Owners to be better understand their role, improves Backlog maturity, and to evangelize about team success to executive leadership, reversing years of poor performance.
• Excellent communication and interpersonal skills and cross-functional team leadership.

TECHNICAL SKILLS

Databases: MS SQL, MS Access, Oracle.

Languages: SQL, .NET, C#.

Methodologies: SDLC, RUP, UML, Waterfall, Agile.

Testing Tools: Test Director, HP Quality Center, HP (QTP).

Operating Systems: Windows 95/98/2000/XP/Vista/NT/7,10.

Project Management: MS Office Suite 2007, 2010, 2013, 2016(Microsoft Word, Microsoft PowerPoint, Microsoft Excel), MS Project.

Change Management: Rational Rose, Test Director, Requisite Pro.

Business Modelling Tools: MS Visio, Rational Rose, Snagit.

Additional Skills: Business Analysis, Business Process Modeling, Agile Training, Scrum training.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Scrum Master/Project Manager

Responsibilities:

• Lead and oversee multiple mediums to high-risk projects to ensure successful delivery within scope, schedule.
• Responsible for leading project teams and managing all activities in a project life - cycle associated with projects that are long-term and enterprise-wide.
• Understand the capital market process flow in terms of investment banking and share trading.
• Advocated the use of Agile methodology during the WFA Digital Program transition by encouraging education and open communication resulting in successful adoption of Agile methodology.
• Strong understanding of business and systems bolstering the ability to influence and negotiate with senior management.
• Develop detailed project plans allowing the team to maintain an overall view of the project and release milestone dates.
• Sprint planning and retrospective and reporting was practiced in Azure, AWS Devops.
• Worked independently in a team setting to evangelize agile best practices across the organization.
• Has extensive experience in managing offshore teams for clients. Addressed issues of quality, cost, communication, culture and other issues that arise from a typical offshore establishment.
• Worked on JIRA for tracking and updating the JIRA tickets and per assigned.
• Facilitates processes and program execution, escalates impediments, manages risk, captures recurring metrics, drives program-level continuous improvement.
• Facilitates program events, including PI Planning, ART Retrospectives, Scrum of Scrums
• Liaison for the Release Management functions.
• Foster a positive work environment that demonstrates genuine care, commitment and trust amongst the teams and across functions.
• Created JIRA Workflows for multiple projects as per business needs.
• Create projects on Jira and assigned Jira Agile boards such as Kanban and Scrum using swimlanes columns.
• Created Custom workflows, custom screens and custom fields on Jira
• Created users on Active Directory, synched the users on Jira and assigned groups and spaces
• Implemented Jira to track agile projects and manage in structure manner for entire IT portfolio.
• Lead a geographically distributed and culturally diverse production Operations Support team for application infrastructure.
• Provisioning Web Servers in AWS using different services EC2, VPC, ELB, Auto Scaling, Route53 using Cloud formation templates & AMI’s using Infrastructure as a Service (IAAS).
• Using AWS SDK built tools that automated AWS server provisioning, automated application deployments, and implemented basic failover between regions.
• Build servers using AWS, importing volumes, launching EC2, RDS, creating Security groups, Auto-Scaling, Load balancers (ELBs) in the defined virtual private connection.
• Created Terraform modules to create instances in AWS and automated the process of creation of resources in AWS using Terraform.
• Built custom scripts, workers and clients utilizing AWS SDK to manipulate Amazon EC2and S3 resources.
• Presented proposed approaches and solutions to senior management on a perpetual basis.
• Conducted several walk through sessions to demonstrate the proposed solution with project team to gather feedback on its perceived effectiveness.
• Ensured timely completion of project obligations with satisfactory quality on all assigned artifacts.

Confidential, New York, NY

Sr. Scrum Master/Agile Coach

Responsibilities:

• To create value for our clients through creative, actionable ideas and flawless execution, and to be the most relevant and trusted advisor in the commercial real estate capital markets.
• Worked independently in a team setting to evangelize agile best practices across the organization.
• Provided role-based Scaled Agile Framework training for executives (business and technology), Product Owners, Scrum Masters, Release Train Engineers (RTE), and system teams.
• Understood the technical implementation approach which included customer focused application like B2B and B2C products, middleware integration and the architecture of backend system.
• Assisted the Portfolio Management team in portfolio backlog creation and grooming
• Training and coaching product owners with the creation of portfolio-level Epics and Features, as well as performing continuous prioritization/grooming of both portfolio and program backlogs
• Assisted 3 teams in Agile Release Planning; Provided RTE/Program Manager guidance in creating Vision and Roadmap artifacts; create/update Release/Program Plans with features and dependencies.
• Developed and enable bled Product Managers as Business Content Authority Experts for the release trøp0ains, by facilitating Release Train readiness reviews, backlog grooming activities, and Inspect and Adapt (I&A) workshops
• As an Agile Consultant, guided PMO management to identify gaps in agile thinking and culture, and to organize a continuous process of improvement.
• Restored order on the teams by re-establishing Agile best - practiced and accountability.
• Team productivity increased significantly and restored the confidence of upper management.
• Coached the PMO and executive on Scaled Agile Framework and guided them to formulate a plan for a transition to the SAFe model.
• Drove improvement within the Product, PMO and Development approaches to Release Planning, Release Train planning and cross team coordination.
• Driving organizational agility through adoption of agile values, principles, and practices for software delivery by working with the executive, mid-senior management, and distributed development teams.
• A highly motivated and energetic professional, dedicated to understanding and meeting clients' needs. Highly knowledgeable in project management tools, processes and techniques.
• Converted the product vision into user stories, prioritized the product backlog based on the corporate strategy, and worked with the SCRUM teams to convert the stories into product features.
• Has an excellent track record of successfully managing small to large projects from conception to completion with strong leadership, managerial, analytical and technical skills.

Confidential, Dallas, TX

Scrum Master/Project Manager

Responsibilities:

• As an Agile Consultant, guided multiple teams during a large-scale conversation from legacy application system to a modern Cloud Architecture.
• Helped organize and plan a roll out of Scaled Agile Framework alongside other coaches.
• Provided guidance on adaptation of SAFe methodology, Planning Release Trains and Program Increment deployments.
• Designed, developed, and modelled Portfolio Management using Rally and have an end-2-end tracking solution built in Rally.
• Provided Rally Training to 1500 + resources on how to manage Portfolio Items, Features, Stories, task, and Releases within Rally.
• Observed teams and identified areas of improvement on Agile best practices, and scrum process.
• Guided product owners in backlog improvement, Feature creation and User Stories decomposition, release planning and then cross teams planning.
• Driving organizational agility through adoption of agile values, principles, and practices for software delivery by
• Deep knowledge of Adobe Experience Manager and AEM Core components (Example: Sling, OSGI, JCR, Dispatcher).
• We cannot work corp-to- corp on this engagement.
• Strong knowledge and experience in integration with components of Adobe Marketing Cloud (including Adobe Target, Adobe Analytics, and Campaign) and Adobe Social.
• Be well-versed with AEM workflows setup and maintenance as well as User and Group Management.
• Practiced backlog grooming, release and sprint planning, daily standups, impediment removal
• Ensured the development teams are practicing the Agile principles. Completed product demonstrations, retrospectives, and resolve action items. Assisted Product Owner with Backlog maintenance
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
• Coordinated with systems partners to finalize designs and formalize requirements Utilized Story. Sizing and Planning Poker techniques as needed based on the length of the backlog and priorities.
• Ensured application availability and data integrity through preventative maintenance and upgrades.
• Assisted teams with Impediments and Roadblocks removal, Risks and Backlog grooming.
• Experience in Kanban and Scaled Agile Framework (SAFe) development practices.
• Experience in Scrum Release Planning and Release Life Cycle
• Competent user of Rally Agile Management Tool. Familiar with JIRA, TFS, etc.
• As an Agile Coach/Practitioner, established and drove Agile methodologies and Release Planning processes for development teams across multiple Geographies (US/Overseas).
• Drove successful transformation of existing organizations from Waterfall to Agile.
• Provided leadership to corporate-wide teams ensuring all groups are aligned on goals, direction, processes, ownership and schedules.
• Experience as scrum coach with facilitation and conducting training sessions for new teams.
• Organized and participated in “Scrum of Scrum” for Program releases with other Scrum Masters to track dependencies and blockers.

Confidential

Scrum Master

Responsibilities:

• Daily management of Agile delivery teams using Rally.
• Directing/managing the following efforts: Requirements gathering, Requirements definition with the team members
• Assisted with the implementation of SAFe (scaled agile framework) best practices, processes, tools, and organizational alignment.
• User Story creation, Release planning, Story Grooming, Standups, PI Planning, Retrospectives, Pre-Release Demos
• Agile Coaching (Global Services recently moved from Waterfall to Agile)
• Assisted RTE, Agile coach, and fellow scrum masters with coordinating and facilitating the first PI planning event
• Used Rally Agile management tool to setup teams, provide access, enter team capacity, monitor sprint progress via burndown charts, calculate velocity, assist POs with writing epics and features, assist teams with writing stories, spikes, defects, and tasks
• Helped identify dependencies and risks. Address impediments and coach the teams in improving performance and predictability throughout the SDLC: design, build, test, deploy and release
• Deliverables included: business objectives, PI objectives, features, stories, team sprint backlogs, and a program board
• Led teams thru a week of innovation, research and wrap-up work
• Maintaining scrum artifacts such as Product and Sprint Backlog, Burndown chart
• Facilitation of Scrum ceremonies - Sprint Planning. Daily Standup, End of Sprint Demos, Retrospectives
• Conducting Sprint planning and backlog grooming sessions Coached team members on Scrum delivery and provided steering on Agile framework
• SharePoint as the document repository for the teams
• Interfaced with the PMO to ensure project standards and requirements with LBG expectations
• Handled internal and external communication to improve project transparency and radiated information
• Identify Strategic themes, prioritize portfolio backlog with Kanban and Value Stream.
• Identify and derive portfolio level / program level ART metrics
• Derive Business and Architectural epics, associate them into Agile Release Trains per Value Stream and budget constraints.
• Worked on projects across the Lash portfolio which includes Product support for the in-house CRM healthcare, innovating the existing CRM solution by building new features through medium of proof of concepts, migration and new feature rollout projects.
• Played the role of product business analyst to lay down the best solution based on the issue reported by business leveraging robust experience in healthcare domain including Payer, Provider, EDI Claims, Prior Authorization, PAP, RSL, Co- Pay, eRX
• Worked with client managers to understand the business and IT problems and created a solution for them to implement.
• Laid down multiple process’s improvement plans for the client which scaled up productivity for the team and thereby providing Year on Year gain to the client.
• Act as a liaison between IT and Business stake holder's teams to convey technical material to non-technical team members, and to convey non-technical concepts to technical team members.
• Executed multiple complex migration projects from legacy application to new application which involved ETL process with Data Modeling, Data Cleansing, Data Transformation, Data Capturing Process, and Defining Metadata.
• Lead a team size of 10 Business analysts to ensure customer satisfaction and deliver quality project on time and within budget.

Confidential, San Diego, CA

Business Analyst

Responsibilities:

• Acted as a primary contact in all the phases of Software Development Life Cycle SDLC, including Quality Assurance Testing, Performance & User Acceptance testing.
• Conducted JAD sessions with the management, users and other stakeholders for open and pending issues to develop specifications.
• Performed GAP analysis for ICD codes and EDI with the 4010 Structure for EDI 834, 835,837 Transactions.
• Responsible for the full HIPAA compliance lifecycle life cycle from gap analysis, mapping, implementation and testing for processing of Medicaid and Medicare Claims.
• Extensively involved in gathering requirements for implementing NPI.
• Implemented NPI for transactions 837, 834, 820, 835
• Gathered business requirements from the users, both in terms of enhancements to existing systems and in entirely new applications.
• Worked on the EDI 834, 835,837file load through MMS (Membership maintenance sub-system)
• Recognized as a subject-matter expert in Workers' Compensation, Medicare, and Medicaid regulatory interpretation and the translation of policy into information technology systems.
• Analyzed and evaluated User Interface Designs, Technical Design Documents and Quality Assurance Test Conditions the performance of the application from various dimensions.
• Performed the User Acceptance Testing (UAT) with the testing team.
• Testing - Developed Test Scripts using Test Director/Quality Center and coordinated with developers to quickly resolve the defects associated with them for EDI 834, 835,837 Transactions.

Environment: MSMumps Cache, IDX, MS Visio, Word, Excel, PowerPoint, CMMI, Rational Rose, Requisite Pro, Clear Case, Clear Quest, SQL, Oracle, DOORS, SOX.