Professional Profile

Confidential career has been characterized by both professional excellence and consistently reliable, high quality work performance. She is a strategic thinker who will tactically engage and accomplish objectives on a timely basis. She adeptly communicates the business value including adherence to compliance concerns, and then executes on that plan. During her projects, she regularly reports the results to senior staff, stakeholders, and team members. She leads by example and is a results-driven, people-oriented technical manager who can effectively build, lead, and motivate high performance teams to meet and usually exceed customer expectations. She has a coaching-mentoring style of leadership with the innate ability to build and lead high-performance Teams. Ms. Branch has worked in a few of the world's most demanding IT environments among these are Lowe's Home Improvement, Bank of America, Ford, HP and Accenture. Each of these environments presented unique, high-pressure, high-visibility challenges that not only required intelligence, skills, experience and integrity, but they were demanding in ways that required creativity, adaptability and flexibility. Ms. Branch possesses exceptional technical and leadership skills, and is a highly reliable, well-rounded, seasoned IT professional who can quickly adapt to and add great value to any organization.

• Vendor Management Ms. Branch created request for information document and evaluated potential products within Healthcare. Utilized Six Sigma techniques for evaluation of vendors such as SIEMENS, McKesson and Unbiased. Reviewed and contributed to Contract and RFI / RFP reviews for adherence to ITIL Service level standards. Reviewed data conversion specifications, SAS 70s and hosting agreements with vendors for operational readiness.
• Infrastructure Acquisition Ms. Branch managed successful selection process and requirements gathering to purchase and implements a numerous environments within Healthcare data environment. Use of PC within a clinical patient room for Ford Motor plant / corporate facilities. Migration of servers/data to new environments included purchase of new Oracle Data Base hardware/software and additional software. Ms. Branch led post-implementation launch issues to resolve network configuration and transactional performance concerns.

• Manger of Adoption training- Ms Branch has provided leadership and development training for doctors, nurses and other health care professionals. Detailed learning sessions have been structured by Ms. Branch for new methods to enter SOAP charting data based on ICD -10 into a on line system or electronically for nurses and doctors at Ford Motor in 2001, OHISM implementation. I have assisted Physicians learn and adopt electronic signature for charting into hospital operations at Oakwood Health systems

Experience and Skills

• SAP
• ITIL Course work
• Web Access
• NIKU/ABT/Project Workbench
• Agile/Jira
• SQL Server
• File-AID/DB2
• IBM WebSphere

Experience Highlights

• Project Manager SPX - Developed project plans and supported strategy for pilot launches and Stakeholder communications. Obtaining Stakeholder and project team feedback for creation of scope and focus for Proprietary Information and Manufacturing Metrics BI/Data warehouse SAP projects.

• Project Manager Bank of America - Managed and implemented an effective testing process, including support of Agile project efforts. Handled numerous priorities and tasks, while performing as an Execution lead in Independent and Agile Assessments.

• Project Manger TIAA-CREF - Provided strong leadership, promote teamwork, build and manage strong collaborative relationships with internal and external business partners that support for the Individual Business segment.

• Project Manager Confidential- Lead delivered social business networking IBM Connection upgrade with enhancements and complicated security protocols and Quality Center defect tracking. Lotus Connections Mobile testing for implementation of iPhone/iPad testing numerous defects disclosed due to URL for mobile contained limited features on Safari.

• Project Manager Confidential- Developed documented Quality Management procedures to ensure high-quality data within the reports, with meticulous attention to detail for all regulatory goals for Making Home Affordable umbrella program for HAMP, HARP, HAFA and other government initiatives, such as Department of Justice.
• Project Manager Confidential - Define and maintain process standards by providing a framework to establish standard performance measures based on Ally goals and objectives, and providing tools and procedures to achieve regulatory goals.
• Confidential - Performed Agile Project Manager tasks for implementation tracking and resolution. Monitored and managed project costs for SafetySurveillor, an Infection Control Web-based tool.
• Project Manager Confidential - Coordinate technical expertise or direction to the Field Services technicians and subcontractors as necessary to deploy VoIP solutions.
• Project Manager Confidential - Responsible for ensuring adherence to wider account Governance and procedures such as project reviews, forecasting change management and deliverables for the relevant exit plan.
• Project Manager Confidential - Levered technology background in web server technology and FileNet. Created GAD QMS deliverables for Decision Analysis and Resolution and defined client requirements.
• Project Manager Confidential- Oversight on large scale Centralized Scheduling project, manage 1.6 million in budget. Report and update CFO and Steering committee on a monthly basis.
• Program Manager Confidential Managed vendor package acquisition, for a J2EE web application. Managed work plan and release schedule for PeopleSoft HR Benefit Renewal.
• Project Manager ConfidentialReported project portfolio performance to Leadership Council of Oakland County within PMO office.

Chronology of Experience

Confidential

Senior Project Manager

Tools: Daptiv, SharePoint 2013 and MS PowerPoint

• Senior Project Manager for global manufacturing operations defined and implemented standard key performance indicators and metrics for all SPX manufacturing locations. These metrics are being utilized to run the business and will be reported up to the executive level for key decision making supported with BI. Mapping effort to capture data from SAP BI and Hyperion completed.
• Senior Project Manager Proprietary Information PI project for a successful phase one completion. Developed project plans and supported strategy for pilot launches and Stakeholder communications. Obtaining Stakeholder and project team feedback for creation of Phase two scope and focus. Developed and supported creation of a tool box containing numerous items to assist each location with increasing PI maturity and improve SPX survey results within Risk. Responsible for numerous Flow initiatives including Heat Plate Exchangers Configure to Quote initiative, effectively guided requirements gathering, analysis and voice of the customer sessions. Increasing knowledge of innovative approaches to meet customer needs in the future.

Confidential

Test Manager

Position: Test Manager

Tools: Quality Center HP, SharePoint

• Coordinated test efforts for portfolio projects within Test Office compliance parameters. Assisted with completion of test master plans
• and scripts within Quality Center. Provided detailed status reports to Testing PMO, containing test metrics and saturation statics on test
• coverage. Managed and implemented an effective testing process, including support of Agile project efforts. Employed the
• appropriate Testing Framework based on Bank of America methodology and Test Architecture to meet the
• Organizations testing needs.

Confidential

Position: Senior Project Manager

Tools: MS Project, Clarity, Nexus, Discovery, SharePoint

• Managed several tasks within Build to Operate program, Portfolio Architecture Process Governance Team including new process creation and process improvement items. Lead numerous status and operation meetings. Provided direction and leadership on integration of new procedures in to the Permit to Build/ Permit to Operate areas. Handled numerous priorities and tasks, while performing as an Execution lead in Independent and Agile Assessments. Simultaneously, coordinated across numerous departments to determine details of failed audits and reporting of project progress

Confidential

Position: Senior Project Manager, Meridian

Tools: Clarity, MS Project, SharePoint

• Leverage new processes with team, governance, tools/technology, reporting and communications to drive greater efficiency, effectiveness and quality in development. Supported the development team, created dashboards and conducted business reviews for Individual lines of business in on-line salaried deferral OSDA . Focus on data gathering and analysis, contributing to strategic business management projects and developing reports and other artifacts for the IT Leadership team. Support the daily execution of moderately complex business planning activities in one or more business management dimensions for OSDA.

Confidential

Senior Project Manager

Industry: Retail Services

Position: Senior Project Manager

Tools: MS Project Server, SharePoint

• Led the initiative to implement upgrade of social business networking software, IBM Lotus Connections upgrade 3.0.1 with enhancements and complicated security protocols, utilized a hybrid approach to development path daily Scrum methods, with detailed SDLC documentation as milestone deliverables. Related requirement matrix details RAM for Quality Center test plans and defect tracking. Managed a team, inclusive of Solution architect, Business analyst and developers, reported to PMO leaders with weekly status, escalation items and completed milestone deliverables.

Confidential

Change Manager

Position: Senior Project Manager

Tools: MS Project, Clarity

Successfully managed improvements to operational processes to ensure that eligible borrowers receive modifications in a timely fashion for mortgages, within guidelines of Home Affordable Mortgage Program a program to modify loans that has specific criteria and needs to be offered to all eligible homeowners. Effectively led activities that involved cross-discipline teams. Instrumental in helping my organization with projects requiring regulatory, legal, compliance and other stakeholder's considerations. Successfully drove the work of others to completion, including people, process and technology. Produced weekly status scorecards with charts and diagrams that reported and tracked the status of all the project deliverables as well as showing the gradually increasing improvements that were being made. Data collected from defined context models of specific criteria for data quality, numerous inputs was routed and displayed as required for compliance. Supported business model changes to include test planning, use case development, user entrance and exit criteria, and issue management for multi-system /application efforts.

Confidential

Senior Project Manager / PMO

Position: Senior Project Manager, CG Inc

Tools: MS Project, Clarity, CaliberRM

Define and maintain process standards by providing a framework to establish compliance measures based on Ally goals and objectives, and providing tools and procedures to achieve regulatory goals. Extensive experience with CA Clarity PPM implemented software for improve earned value calculation, resource management and task visibly. Monitored key projects in portfolios and resource utilization, determined future tracking and reporting, provided critical data for finance audits for compliance adherence. Develop and maintain schedules of activities, milestones, and deliverables of the QIP Quality Improvement Program PMO project team, and aide resources. Collect Problem Ticket Process status information, and update cycle of work plans, issues and risks, collected from project manager at routine intervals. Implement processes which increase the client relationship involvement in each tollgate step. Monitor and control progress for each Problem Ticket Projects to target milestone completion.

Confidential

Position: Senior Project Manager

Environment: Java, Application, SQL Server

Tools: MS Project

Facilitated and coach teams in the development of agile principles and practices from Lean or Scrum. Created and analyzing team metrics in JIRA with Greenhopper Project management software Agile-V, Story Point Burn-Up, Team Velocity, etc. . Develop prioritized product backlogs and change control items including story point sizing estimating requirements , the development of sprint plans and the delivery of working software at regular intervals of time. Reviewed product owner / customer expectations. Performed Agile Project Manager tasks for implementation tracking and resolution. Monitored and managed project costs for SafetySurveillor, an Infection Control provides infection prevention professionals with an effective Web-based tool for managing an organization's infection control surveillance, prevention and reporting efforts. Successfully worked in a highly collaborative, self-directed team environment.

Confidential

Position: Project Manager

Environment: Web, Application, Mainframe

Tools: GAD - QMS, VoIP, MS Project

Responsible for managing physical equipment, via 3rd party shipping vendor, after receipt from Avaya / Bank of America until installed at the site and Decommissioned equipment is returned to HP Warehousing facilities as directed. Coordinate technical expertise or direction to the Field Services technicians and subcontractors as necessary. Host Daily HP/Technical resources/BA LOB Consumer Project Team Conference calls. Over All Responsibility for LOB Site Assessments, Site Readiness, Site Implementations, and 2nd Implementation Support. Scheduling of all Assessment, Readiness, and Conversion Visits. Ensuring that Survey items are completed and forwarded to HP on time. Maintain Project documents including schedules, status and Workgroup applications Aldea, MSPS and SharePoint .

Confidential

Position: Project Manager

Environment: Web, Application, Mainframe

Tools: GAD - QMS, MS Project

Responsible for Managed Exit ME project progress reporting and supporting regional programme/project manager in analysis of performance monitoring data. Validate update relevant ME data including compliance to HR restrictions, associated with each managed exit across the globe. Support regional programme/project Manager in monitoring budget, effort, schedule and deliverables for the relevant exit plan. Interface with account enterprise programme office EPO to leverage tools and best practices. Responsible for ensuring adherence to wider account governance and procedures such as project reviews, forecasting change management and escalations.