SUMMARY

• Scrum Master with 7 years of experience in full - stack environment software Industry experience working with large teams and seasoned in handling teams with various time zones.
• Adapt experience in Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall and Hybrid culture.
• Excellent work ethics, problem solving capabilities, logical and analytical skills coupled with eminent communication, written and interpersonal skills describing a committed team player.
• Good exposure to Agile methodologies and hands-on experienced as a Scrum Master.
• Experienced in facilitating Scrum events like Daily Scrum, Sprint Planning, Review and Retrospective.
• Created and manage projects/programs and resources, loading & budget. Reconciles budgets monthly and communicate risks to leadership.
• Created product road maps, business and technical process creation and documentation, product go to market plan, customer research, project management and product prototyping, user navigation flows, payment integrations
• Experienced in application development projects and implemented frameworks like Scrum and Kanban
• Experienced in collaborating with Product Owner and Development Team Confidential various stages.
• Professional experience in Software Development Life Cycle, ITSM, System Analysis, Design, Development, Testing, and Implementation on Business Systems and BPM.
• Assisted the Product Manager in creating Roadmaps, Budget Estimations, etc.
• Assisted teams in migrating from Waterfall to Agile-Scrum.
• Good experience working with Solution and Data architects in elaborating the requirements, understanding the current design and data flow and testing the same with respect to the business requirements before the reports are being built.
• Experienced in maintaining customer relationships, process improvement and customer reviews.
• Coached the team to create better solutions, improve business results and improve the processes.
• Played a significant role in the PI planning events.
• Experienced in Build, Release, and Installation Processes along with handling Configuration Management activities, Deployment workflows.
• Experienced working in agile environment participating in daily stand ups.
• Hands-on experience on Version Control Management, Source-Control Management, Environment Management, Production Releases, Merging, Branching, Tagging concepts.
• Deep knowledge of CICD pipelines, DevOps works, Jenkins and responsible for promoting the quality code to various environments, maintainability index and depth of inheritance using various DevOps tools.
• Ability to interact with all levels of personnel from technical to high level executive management.
• Integrated the custom developed plugins/scripts with self-service framework for automating the branch creation in the SCM system.
• Solid experience as a Scrum master with conducting all the sprint ceremonies like sprint grooming, sprint review, scrum calls or daily stand ups and Sprint Retrospectives.
• Extremely proficient in using Agile and XP methodologies performed roles of Scrum Master following sprint sessions and used Rally software extensively to write User Stories, assign tasks to individual team members.
• Good working knowledge of Operation and Production support with large mission critical systems in multiple technologies and platforms including WebLogic, Apache, Unix, Windows 2003/2008 and Oracle.
• Deployment of Applications WAR, JAR, EAR Files using deployment tools and Administration Console.
• Installed and configure APACHE Plug-ins for WebLogic
• Configured and created JMS Queues and Topics, Connection factory, Data sources and connection pools.
• Installation and configuration of Oracle 11g on Sun Solaris, HP and Window Operating systems.
• Designed and deployed backup and recovery strategy using Oracle Recovery Manager RMAN, Shell scripts, import and export and integrate VERITAS NetBackup with RMAN.
• Performed database performance tuning activities undertake troubleshooting, research and finding solution of complex database problems by closely monitoring and tuning database performance issues, identifying problems, and implementing solutions ensuring the database is running Confidential optimum speed and with efficiency.
• Ability toScopethe business area of analysis by utilizing the project charter to further identify the level and complexity of the business analysis effort.
• Ability toSupport requirementsand change management by identifying areas of impact.
• Elicitcritical requirementsusing various tools and techniques.
• Analyzed and structure requirements.

TECHNICAL SKILLS

Methodologies: Agile, Hybrid and Waterfall (Traditional)

Frameworks: SAFe, Scrum, Kanban

Diagramming Tools: MS Visio

Agile Tools: Rally, Atlassian JIRA, VersionOne

Version Control Tools: SVN, VSS, PVCS, GIT, PVCS Tracker, Perforce, Serena Dimensions, CVS, GITHub

Scripting Languages: Basics of - Shell Scripting, PERL Scripting, Batch Scripting, ANT, NANT, XML, Build files, Power Shell, Python

PM Software: MS Project, Primavera

Build Software: Install Shield (Windows) 6.3 and 10.5, Install shield 12

SCM Tools: Basics of Rational CC, CQ, UCM and Build Forge, SharePoint, MS-Tools

Build Management: Blade Logic, Cruise Control, Hudson, Jenkins, Bamboo, Team City, Magic, Jira

Databases: SQL Server 2008 & 2012, Oracle, MySQL, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

SCRUM MASTER

Responsibilities:

• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.
• Use Agile application development solutions and devising/ optimizing Scrum Agile Framework.
• Coordinate with System Architects, Product Owners, Business owners, Development teams.
• Facilitate Scrum events like Daily Scrum, Sprint Planning, Review and Retrospective.
• Collaborate with Product Owner to create, prioritize and optimize user stories.
• Create daily/weekly/monthly project management report for client presentation.
• Client coordination and troubleshooting of all production incident within SLA.
• Proactively highlight any issues with respect to delivery up front to management.
• Involve in business and technology value mapping, feature refinement and prioritization.
• Schedule meeting with the Clients in order to provide on-demand walkthrough session/demo.
• Assist teams on SAFE, Agile, Kanban, Scrum, and Jira Confidential a large social networking startup during an Agile transition
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Assist Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Assist Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Facilitate and prepare Root Cause Analysis (RCA) involving upstream and downstream applications for high priority issues.
• Track Agile metrics like Velocity, Sprint burndown, release burndown and CFD.
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Assist Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines

Confidential, McLean, VA

SCRUM MASTER

Responsibilities:

• Interact with the Scrum Team and Product Owner in analyzing the prioritized features and breaking down into user stories by assigning details and estimations.
• Conduct all the Scrum Ceremonies including Sprint planning meeting, Daily-Standup’s, Sprint Review, and Retrospective.
• Improve team predictability by tracking the team velocity and established work in progress limits.
• Handle bug tracking and issue tracking using project management tool JIRA and handled documentation using CONFLUENCE.
• Work rigorously with the team in removing impediments, risks and roadblocks.
• Shield team from outside distractions which helped in achieving the sprint goals.
• Track sprint progress using Burn-down chart and reported to the higher-level management, used historical data in planning the future sprints.
• Ensure that the team and product owner have transparency over user stories and scrum artifacts.
• Maintain Sprint backlog and worked along with product owner in prioritizing the product backlog items.
• Ensure daily updating of Scrum Board and JIRA for maintaining the consensus over project’s progress for all the team members and product owner.
• Anticipate issues in the sprint and acted proactively to address potential issues with the product owner.
• Help team in being proactive and self-organized to complete the set goals for the sprint.
• Develop and maintained a dashboard using MS-EXCEL displaying assets and its allocated budget throughout the locations in NA.
• Devising information radiators including Rally/JIRA dashboards, prepare and share release content.

Confidential, Seattle, WA

Scrum Master

Responsibilities:

• Deliver project artifacts such as "As-Is" and "To-Be"businessprocess maps,Business Requirements Documentation
• Prepare and presentedBusinessRequirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).
• Create User stories, prototypes and epics for multiple teams
• Been as a scrum master and conducted scrum all the scrum ceremonies and made sure my team has no roadblocks in order to have a successful sprint.
• Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives.
• Collaborate with information technology and business management to establish a strategy and architecture of new CRM to meet business needs.
• Work closely with the Data Architects and Data Modelers on elaborating the business requirements and understanding the current warehouse design..
• Act as a liaison betweenbusinessand IT, requirements elicitation, process mapping, and System integration
• Involve meetings with cross-functional stakeholders to addressbusinessissues and develop resolutions
• Work withBusinessSME's and IT staff to identify and translatebusinessrequirements into system requirements
• Shown the realistic chart flows of the financial accounts using GAAP.
• Work with different reporting teams (BO, Tableau) and provided them with traceability matrices and ensured that the end reports are meeting the business requirements.
• Work towards continuous improvement of Agile, XP and scrum practices.
• Facilitate JAD sessions with management, users, subject matter experts (SME) and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Enact change and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables.
• Review prototypes, solution blueprints, and project scope to ensure that the needs of thebusiness are met.

Confidential, Chicago

Business Analyst

Responsibilities:

• Work closely with Shared Services CFO and Decision Management to help manage and monitor Digital reporting, performance and forecasting
• Act as business relationship manager for the product, working with various internal LOBs
• Manage firm-wide payments roadmap in collaboration with senior product managers to ensure
• Create concise, compelling content and business case to present and sell concepts through to senior management.
• Design surveys for users and built process maps, wire frames and UI mock ups for thebusiness and the IT teams using design thinking and Agile/Scrum methodologies.
• Work with analytics resources to build and deliver a monthly product & client dashboard to management
• Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution
• Work closely with business and technology teams in developing a cohesive digital payment strategy that delivers the best products for our customers
• Interview business clients to analyze their business requirements and recommend and design technological improvements to their business processes and operational procedures.
• Develop process mapping of current and future business processes.
• Participate and actively involved in many meetings on day-to-day basis to meet the project target/deadlines, to fix issues and to update project status. Attended daily scrum stand up meeting.
• Conduct stakeholder Joint Application Design interviews and facilitated meetings with project teams.
• Involve in identifying functional and Non-Functional requirements and create the Functional System Design document (FSD) implementing CCPA Act for particular project.