SUMMARY

• More than 8+ years of experience in Information Technology, of which more than 8 years has been in program, project & release management and as Agile coach managing numerous complex SDLC projects from Requirements Phase thru Implementation. Has extensive experience in managing various full life - cycle software development including Enterprise / Scaled Agile, hybrid (waterfall & agile), maintenance, and service management projects.
• Experience in Banking, Financial Services, Retail e-commerce Omni Channel, Mobile (m-commerce), Search Engines, Insurance, Telecommunication (Billing) and Health Care domains
• Partnering with client to setup and execute projects in onsite - offshore global delivery model
• Managing releases / programs handling multiple projects and involving multiple cross-functional teams and vendors in projectized and matrixed environments
• Executed projects using Agile methodology
• Identify upstream / downstream dependencies in a given release and schedule deploy date(s) accordingly
• Manage releases / programs with budget exceeding $6 Million per year and involving a team of around 50 people
• Interfacing with executive leadership, stakeholders, vendors and business teams
• Planning, scheduling, and managing various deliverables and milestones expected out of various projects within a release
• Performing regular project management activities such as planning, budget tracking, and status reporting
• Hiring and rolling off resources based on program needs
• Expertise in Transition management from one IT vendor to another
• Experience in SOX audit (by external auditor) for project deliverables and processes
• Managing onsite and offshore outsource vendor teams
• Defining processes to improve quality and productivity of projects being executed or services being offered
• Designing RDBMS databases and user interfaces
• Worked with / on big 5 consulting firms like IBM and their methodologies (Method 1 from Andersen Consulting)
• Certified Scrum Master (CSM)

TECHNICAL SKILLS

Project Management: Atlassian JIRA ALM, MSProject, Planview portfolio management tool, Clarity, Sharepoint, CSM, Scaled Agile, CMMI Level 5, Method 1

Languages: .net, ASP, Java, Java Script, COBOL, SQL, JCL, XML

Databases: Oracle, SQL Server, Lotus Notes, DB2, IMS - DB/DC

Others: Wiki, HP Quality Center, PAC2000, Remedy, MS Visio, MS PowerPoint, MS Office, CICS, MVS-TSO, IDMS, CA-Datacom, ETL (Talend, Informatica), File-AID, File-IMS, and Infoman, ITIL Change Management, SOLR Search Index, Sterling, WebSphere Commerce, JDA Red Prairie, RMS, OMS, UFT

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Program Manager

Responsibilities:

• Work closely with Product Owner and Product Manager to build and prioritize the backlog that contains both Tech Mandate and Business initiatives.
• Weekly status reporting and status review meeting with C level executives from both IT and Business side
• Monthly status reporting to CTO level executives
• Release and Sprint planning for upcoming Release and Sprints
• Maintain / improve team velocity
• Maintain and enhance the intake of ML projects for Financial Crimes (FC) screening
• Own and manage the (Financial Crimes Screening) area wide AI / ML Book of Work
• Manage FC ML Model fine-tuning and enhancements as part of Book of Work
• Ensure clear scope and governance exists for all engagements with ML impact for the interface applications
• Milestone planning for large initiative like Data Migration to Hadoop in cloud and Infrastructure migration
• Migrate on-premises SQL Server data and other raw data to Data Lake in AWS Cloud in phased manner by each category of data - Alerts, Watch lists, Accept Lists and Provider feed raw files
• Work with Cloud team to forecast the space needs for the data being migrated into Data Lake
• Mentor / coach team members on important Agile and Scrum techniques like Story definition / detailing to maintain sprint velocity, agile meetings, etc.
• Run Agile ceremonies - Backlog grooming, Standups, Sprint Planning, Demos, Retros

Environment: Java, .net, Jira, SQL Server 2017, Oracle 12.1, Confluence, MS Office, SharePoint, SFTP, File Mover, MQ, AWS Cloud, Microservices, Hadoop,Data Lake, Sophia, EPV, AI, ML, Data Science

Confidential, Jacksoville, FL

Program Manager / Scrum Master / Senior Project Manager

Responsibilities:

• Run Discovery phase and understand current state of client’s application
• Build the scope document
• Build Program Plan and estimation based on agreed scope
• Create SoW and client signoff on SoW
• Manage migrating the application(s) to AWS cloud from data center
• Manage Data Migration activities from source to target DB using ETL process (Informatica)
• As Program Manager, manage multiple offshore Scrum teams
• Guide and coach the team on various SDLC phases like User Stories, Design, QA and Production Go-Live
• Planning, scheduling, and managing project deliverables and milestones
• Run daily standup calls
• Conduct Backlog grooming and Sprint Planning sessions
• Gradually migrate legacy APIs to Microservices platform on AWS cloud
• Enable / integrate various JCPenney digital ecommerce Mobile Web pages (Home, Gallery, PDP, etc.) to point to newly created Microservices
• Phased migration of JCPenney digital ecommerce site Mobile Web pages from Data Center to AWS Cloud
• Manage cross-functional dependencies / impacts across different teams / areas while gradually migrating to AWS cloud & Microservices platform
• Ensure automated testing has been enabled for the newly created / migrated Microservices and ecommerce site Mobile Web pages to facilitate Continuous Integration of the code / site created
• Closely work with Performance test team to ensure Microservices and newly migrated Mobile Web pages have met the site performance goals
• Work with vendor (Skava) to integrate various features / enhancements around Gift Registry functionality with JCPenney Mobile application
• Setup new B2B EDI files between JC Penney and vendor Bazaar Voice
• Align on the Scaled Agile approach activities like Portfolio scope lockdown each quarter, align on DevOps CI cycle and be in sync with other Cross Scrum teams during two week Sprint / Release cycle
• Weekly demo with client and entire stakeholder team
• Weekly executive status reporting

Environment: AWS Cloud, DevOps CI, Scaled Agile, React, Java, Magento, SAP Hybris, Cassandra, Postgres, Informatica ETL, Jira, ALM, Wiki

Confidential, Bensalem, PA

Program Manager / Scrum Master

Responsibilities:

• Manage and take complete transition from another IT vendor for supporting and maintaining the Confidential ecom application
• Built a new team of 18 members comprising Developers and QA. Team is co-located in both India and USA
• Mentor and coach the team to get the best out of them
• Planning, scheduling, and managing various deliverables and milestones expected using hybrid (agile + waterfall) approach
• Run daily standup calls
• Daily status update to executive leadership
• Continuously review and improve the project processes to increase the team efficiency and productivity
• Weekly Status Reporting
• As part time responsibility manage the Store PoS and Corporate portfolio teams as well
• For the Corporate portfolio, work with multiple vendors (suppliers, etc.) in maintaining and enhancing various B2B EDI feeds
• Participate and contribute on Design discussion / reviews

Environment: RMS, OMS, Micros, PoS, Branding Brand mobile platform, MS SQL Server, Teradata, Atlassian JIRA, ALM tool, Java, .net, MS Office, Sharepoint, Adobe Search, Omniture, Payment gateways, BazaarVoice, EDI, CMS

Confidential, Atlanta

Agile Project Manager / Delivery Manager

Responsibilities:

• Planning, scheduling, and managing various deliverables and milestones expected using hybrid (agile + waterfall) approach
• Run daily standup calls
• Lead the team in running multiple PoCs / Discovery streams in parallel and implement the PoCs in Production as soon as the PoC is successfully complete
• Continuously review and improve the project processes to increase the team efficiency and productivity
• Make presentation to senior / executive leadership of the client on Data Migration, Program Cutover and Rollout strategy to get their buy-ins
• Manage resources: on-board resources with appropriate skillset, roll off resources of the project based on performance
• Lead the team of PMs, Architects, Tech Leads, DBA, Analysts, Developers & QA in defining and implementing Data Migration, Cutover and Rollout approach and activities
• Lead the team in Data Mapping between Sterling and vendor JDA / Red Prairie DB
• Lead the team to setup new storage infrastructure and DB for Data Migration
• Liaison with 30 different application areas, vendor JDA, Infrastructure and Support teams for quick impediment resolution, design and other project activities
• Weekly Status Reporting and presentation to Program team
• Authored and published the BRD for Data Migration
• Design reviews

Environment: Java, Web service, Oracle, IBM Sterling, IBM WebSphere Commerce (WCS), MS Office, Sharepoint, Wiki, XML, MQ

Confidential - San Jose, CA

Scrum Agile Coach / Agile Program Manager

Responsibilities:

• Planning, scheduling, and managing various deliverables and milestones expected out of each Sprint using Agile methodology. JIRA tool has been used to accomplish this
• Run daily standup calls
• Run Scrum of Scrum meetings
• Manage a team of 30 Developers, QA & Tech Leads. Hiring and firing resources based on the project need and performance
• As Scrum Coach, impart key processes around effective story writing, self-manage the tasks, writing TDD tests, improve Sprint Velocity, etc. to team members
• Radiate key Sprint / Release metrics to the team and stakeholders
• Performing regular project management activities such as planning, budget tracking, and status reporting
• Issue / Risk resolution to help the teams keep progressing on the Sprint activities
• Product Backlog grooming partnering with Product Owner and BA team
• Sprint planning with the team
• Run story jam sessions involving team members
• Plan for and coordinate UX Usability study for online / front-end portion of the application
• Manage Stage and Production Performance Tests for new SOLR Search before the go-live
• Collaborate with Release & Implementation management and other cross functional teams to align with BBY ecommerce Agile Release Train

Environment: Java, JSP, Web service, Scaled Agile, Oracle, Atlassian JIRA ALM tool, MS Office, Sharepoint, Wiki, Axure, Apache SOLR, XML, TDD