SUMMARY

• Experienced Scrum master with 14+ years of experience and proven track record of delivering high quality and complex systems.
• Coaching and leading the team in adopting Agile Values, strong Agile background with a proven track record in managing and incrementally delivering Agile Software projects on time.
• Excellent analytic and problem - solving skills and ability to effectively collaborate, multitask, prioritizes tasks, and quickly adjusts in a rapidly changing environment.
• 7 years as Scrum Master for several projects and 7+ years as a Quality Analyst.
• Expert in Agile project management methodologies and good exposure to waterfall project management methodologies. Have performed role of Scrum Master for several projects, very good Knowledge of SAFe.
• Continuous Development, Deployment, Testing, Integration, and monitoring knowledge.
• Very strong communication, Customer interaction and management Skills. Ability to resolve customer issues very quickly and accurately and has earned a good reputation with customers.
• Ability to work effectively with geographically dispersed team.
• Expertise in SDLC methodologies - Agile Scrum, Waterfall.
• Skilled at coaching and mentoring teams to improve progress and potential.
• A focused, investigative, and inquisitive mind; together with creative abilities.
• Sound documentation, organization, and attention to details.
• MS Office Suite (Word, Excel, Outlook, PowerPoint, Team).
• Strong technical command of tracking/management tools - Jira, TFS, QC and re Devops.
• Good mastery of the Software Development Life Cycle (SDLC).

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Helped the Product Owner in grooming and prioritizing the product backlog.
• Facilitated all sprint planning, sprint reviews, sprint retrospectives, and daily scrums with the team.
• Implemented and enforced scrum principles and practices.
• Helped the team to write and split User stories, breakdown Epics and estimate user stories.
• Monitored team backlog daily and ensured it accurately reflects the current state of the sprint.
• Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking, and managing sprints, created status reports and burn down charts.
• Confluence was used to maintain project documents such as project plans, project scope, and status reports and to assign tasks.
• Track, monitor, report and communicate, design, development, and testing activities on behalf of entire team.
• Communicated with resource managers, developers, product managers and technical support specialists on product issues.
• Participated in developing and maintaining team standards, tools, and best practices
• Created and published weekly status reports and weekly dashboards
• Tracked and communicated team velocity and sprint/release progress and another metrics
• Had regular meetings with offshore team to understand progress, challenges and remove blockers for the scrum team. Provide agile guidance and direction to offshore and onsite scrum teams.
• Facilitated continuous improvement (CI) and identified and removed Team impediments.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Coordinated and facilitated all agile ceremonies (backlog grooming, planning meetings, daily stand-ups, retrospectives,).
• Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the scrum team.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Work with Development and QA managers to manage team capacity.
• Worked cross-functionally with executive leadership and marketing teams to understand customer pain-points and translate those pain-points into actionable user stories.
• Sheltered team from over-commitment helped Product Owner manage product backlog, prioritized resolution of defects.
• Used JIRA and Quality Center as Defect Tracking tools.
• Mentored the development team to understand and practice the core Scrum principles, roles, rules and values.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Ensured developers are practicing the core agile principles of collaboration, team accountability and visibility.
• Guided Scrum teams in establishing normalized estimates.
• Identified and removed team impediments.
• Monitored the pulse and moral of the team, influencing the team spirit and creating.
• Tracked project progress and performance against project plans, reporting status to project stakeholders through structured communication.
• Managed risks to delivery.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Having Knowledge with SAFe framework.
• Managed the health of the team, represented the team, and avoid external interference with the team.

Confidential

Scrum Master

Responsibilities:

• Extensive SDLC experience and knowledge of severalAgileframeworks with a special focus onScrum.
• Expertise in creatively working with project stakeholders to meet project deliverables in both Agile and Waterfall tools and methodologies.
• Enact change and continuous improvement increasing the productivity of Scrum teams as expected.
• Coached team members on Agile processes and facilitated the ceremonies like Daily Standup, planning meetings, Demo, and retrospectives.
• Working closely with Product owner(s) on developing and grooming product backlog(s).
• Empowering teams to self-organize and grow cross-functionality.
• Communicating with management, engineers, product managers and specialists on product issues.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Agile Coaching and scrum master activities for transition/transformation from full Waterfall to 100% Scrum/sprinting (Sprint Zero) for enterprise-level web development projects Passenger Reconciliation System, Airport Management system, Agent and Screening Client applications, Flight Validation and Passenger Forecasting, for onsite/offshore team.
• Guiding and assisting Product Owners towards effective story-writing, checking user stories for conformance to best practices and organisational standards, coaching Product Owners towards best practices for managing and grooming product backlog.
• Coached and motivated teams and Product Owners through training sessions; promoted iterative delivery, work in progress limits, best practices for Agile ceremonies and effective story estimation.
• Created and implemented project processes and policies.
• Addressed problems through risk management and contingency planning.
• Aligned business goals with release plan to ensure timely delivery of features.
• Coordinate with otherScrumMastersand Project Managers in thescrumofscrumsto keep track of and resolve any project level impediments
• Working close with product and project manager for test strategy for on time delivery of new functionality and bug fixes.
• Helping team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Participate in Release Readiness/Demos at the Sprint Review meeting and field functional questions coming from business.
• Organize daily status review meetings and Onsite/Offshore co-ordination efforts.

Confidential

Scrum Master

Responsibilities:

• Worked as an SME for ONESOURCE Personal Property Tax application.
• Performing Test Case review (for the peers) to make sure all the business requirements are covered in the Test Case development.
• Testing API’s using Postman tool.
• Performing Regression testing on the build to make sure the existing functionality is not broken by the introduction of new features.
• Logging defects in Quality Center (a defect tracking tool) to ensure application is working as desired.
• Lead the team of 4 resources: 1 automation and 3 manual testers.
• Review requirements, provide testing effort estimates, create test plans, document test objectives for functional, integration, and regression test needs.
• Review QA and UAT test scripts. Lead UAT with end-users including coordination and user acceptance sign-off.
• Creating Test conditions (prior to the actual testing) with several dummy runs to capture the desired High Level (targeted) functionality.
• Experience in efficiently handling sizeable team with excellent mentoring skills, team management, resource management, performance management, risk management and delivery management.
• Prepared traceability matrix of the user stores which explains the details of the requirements for a test scenario.
• Create and maintain multiple development and deployment environments.
• Implementing profile based configuration for Java micro services for multiple deployments on Kubernetes .
• Involved in various phases like design and development of Software Development Life Cycle (SDLC).
• Managed all the dependencies and plugins for Maven in an Artifactory repository.
• Worked extensive with MAVEN build tools for writing build.xml and pom.xml files respectively.
• Responsible for building and releasing packages in different Environments.