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Software Operations Manager Resume Profile

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Northville, MI

BACKGROUND SUMMARY

  • Eighteen years of diverse work experience in IT Project Management, Software development for manufacturing applications and warehouse management, electrical and automation systems specification and installation, customer training and manufacturing support.
  • I have proven ability to adopt, deliver commitments, focus on customer relationship and satisfaction in order to achieve organization long term market growth.
  • Team management and Software project implementations have been the focus of my work for last 15 years and I am looking forward to taking on more responsibility and advance my carrier in the field of management.

PROFESSIONAL EXPERIENCE

Confidential

  • Software Operations Manager Warehouse management and Automation, integrated solutions for manual and Automated ASRS warehouses and distribution centers. Managing Software Project Managers and Software development teams delivering Warehouse Management / Automation Management software package solutions.
  • Software Project Manager - Managed all phases of SDLC, from requirement gathering, software development, configuration and deployment for several Food and Retail distribution centers for major Confidential retail chain. Managed Software development team of 4 to 6 developers.
  • 1 million dollars software projects delivered on time and budget while establishing and maintaining excellent customer relationship

Confidential.

  • IT and manufacturing Project Management Successfully managed design and development of new plant systems and software applications. Managed cross functional team of 3 to 5 developers and business analysts for developing and rolling out Manufacturing Execution System / Manufacturing Information Systems applications for Fortune 100 company manufacturing operations.
  • Project Management includes new plant launches for a number of US and Japan automotive OEMs, with software, hardware and equipment installation, application support for issues and troubleshooting, coordinating vendor needed support and performing end user training.

POSITIONS

Confidential

Software Operations Manager

  • Responsible for leading software Project Management team and ensuring compliance to company software realization processes and Quality Management systems.
  • Supporting Director of Software Implementation in department resource planning, customer requirements gathering, managing Software Implementation team resources, collaborating with Help desk and Customer Support department providing bridge between Implementation and Customer Support teams fostering best in class customer experience.

Software Project Manager

  • Responsible for full project life cycle, analysis, development / customization, configuration and implementation.
  • Software Project manager responsible for application development and customizations needed to run manual and automated warehouse distribution centers.
  • Key process user for Software Implementation team
  • Managed software development and implementation for Automated Food distribution center with pallet conveyor system and 24 cranes heavy duty cranes
  • Managed software development and implementation of multiple Automated Retail Distribution centers with Light goods conveyor and 21 to 24 LG cranes

Project Manager / IT Senior System Analyst

  • Pilot projects on 3 manufacturing sites as well as standard system development and rollout to 12 other manufacturing sites.
  • Creating Statements of Requirements and Statements of Work, lead workshops for requirements gathering and technical specifications creation, short and long term resource planning
  • Project manager for development of Manufacturing Intelligence suite of applications that included:
  • Managed development of standard suite of manufacturing applications Downtime Monitoring, Broadcast monitoring and Defect management suite Blind Audit, Defect Collection and Repair
  • Managed development of Shop Floor user interfaces for data collection and MES integration: Lot Trace collection application and Shipping Verification application.
  • Hardware specifications, installation and network configuration, applications integration with machine controls layer PLCs as well as with other PC based Level 2 Shop Floor Controls and SCADA Systems utilizing OPC technology.

Project Manager / IT Project Specialist

  • Joined Information Technology department and assumed responsibility for implementing IT Shop Floor systems in new plant launches.
  • Working on IT team for developing global strategy for IT / Manufacturing applications software tools, system hardware and network architecture and offshore development partnership.
  • Successfully deployed IT integrated systems in five manufacturing facilities that supply seats and interiors for Nissan, Ford , Honda, Chrysler and GM

Controls Engineer / Advanced Manufacturing

  • Experience in requirements gathering, product development and client relations through integration of information / control systems within manufacturing process assembly lines, shipping systems and storage retrieval systems.
  • Working on Center of Excellence team for developing templates and setting strategic directions for standardization of industrial control systems, PLCs and HMIs for Confidential Automotive Systems Group

Electrical Engineer

  • Supported two new plant launches with Rockwell Confidential Software PLC programming for Fixtures and assembly lines in seating manufacturing facility, electrical and wiring designs, fixture networking and new Poka Yoke designs and implementations.

Confidential:

Lighting Systems Manager

  • Managing different domestic and international Lighting System Projects, design reviews, equipment specification and purchasing, overseeing electrical, DMX512 network and Ethernet network installation.
  • Successfully coordinated project and activities between Electrical, Architectural and Mechanical department of the company. Working closely with customer representatives to fulfill complex requirements of engineering and artistic needs.

Confidential

  • Project design of electrical installation for the lighting system of 700 dimmer channels and 76 motorized spotlights. Oversaw carrying out electrical installations, programming and commissioning of the theatrical lighting system.

Confidential

  • Responsible for project design of electrical installation for theatre lighting systems and overseeing installation. Programmed and commissioned the whole theatrical lighting system.

Project Engineer

  • Responsible for design of different electrical installation projects electrical equipment and wiring diagrams, as well as overseeing installation and equipment runoffs.

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