Senior Project Manager Resume Profile
New York, NY
SUMMARY
Confidential is a PMP Project Manager with considerable experience with all levels of organizational staff, business partners, outside vendors, contractors and clients. Competencies include excellent presentation, facilitation, organizational, analytical, communications and interpersonal skills with excellent interoperations between business and technical units. Flexible, innovative and the ability to manage staff responsibilities and priorities in a fast paced, growth-oriented and time-critical environment.
PMI/PMP PMBOK Methodology/Best Practices: Tools used, MS Project, MS Excel and MS Power Point. Project Charters, Project planning, initiation, execution and closing. Project scope estimates, project pilots, project change request, project impact reports, project dashboards. Cost analysis ARC/RCC forecast and project life cycles. Server, Storage and Database migrations, move add changes, facilities and trading floor moves, server consolidation/refresh, communication room layouts, network infrastructures, disaster recoveries. Software/application development rollout, QA, Dev and Prod deployment.
EXPERIENCE
Confidential
Senior Project Manager
Working out of the PMO Managing enterprise projects for Confidential. Projects include, Confidentialconsolidations, installation , upgrades and decommissions, data center relocations/migrations, Server refresh consolidations, P2V as well as P2P, disaster recovery. Network infrastructure, Vendor management, application development SDLC. Produce detailed MS Project Plans with mayor milestones and percentage of project completion and forecast. Present Reporting tools/dashboards using MS Power Point on project RAG status with mitigation strategies for any Amber/Red projects and Get to Green next steps strategy. Create Project Charters and PDR's based on SOW. Determine Assumptions, Risk and Constraints. Communicated to the business on all UAT preparation and completion. Direct liaison between business and technical audience. Managed budget constraints on all application procurement within the project.
Confidential
Senior Project Manager
Working out of the PMO responsibilities include conducting weekly Cadence meeting with Stake Holders and Executives to report high level status on projects. Create and present risk assessments plan and issues log with matrix communications plan providing accountability on all levels including vendor management. Produce detailed MS Project Plans with mayor milestones and percentage of project completion and forecast. Present Reporting tools/dashboards using MS Power Point on project RAG status with mitigation strategies for any Amber/Red projects and Get to Green next steps strategy. Create Project Charters and PDR's based on SOW. Determine Assumptions, Risk and Constraints. Communicated to the business on all UAT preparation and completion. Direct liaison between business and technical audience. Managed budget constraints on all application procurement within the project.
Confidential
Program/Project Manager
Working out of the PMO: Projects range from Confidential hours, multiple projects in parallel consisting data center migration application rollouts. Managing multiple projects and sub-projects. Developed a detailed scheduling process from the ground up, including process documentation, scheduling parameters, structure and methodology with executive management approval. Managed a phased implementation cut-over/migration Creating project definition reports and project plans MPP based on Confidential Created detailed communications plan, risk assessment and planning, maintained repositories for full reporting structure. Allocating and aligning internal/external resource with technical lead focals SME's and FTE's . Created RFC's using client's proprietary database as well as MAXIMO and Service Now. Conducted meetings with internal/external business area managers, stake holders, vendors and clients to identify statement of work, project dependencies. Delegated work accordingly on daily cadence call to insure project completion within project timeline and assure client expectations were met. Knowledge transfer to global resources.
Confidential
Project Manager
Worked closely with the technical team Development QA Weekly status meeting with client to report progress and project status and conducting user reviews. Provide a single point of contact and direct liaison to client internal users stakeholders, sponsors, and vendors. Creating detailed plans for projects, defining clear milestones. Managed projects from inception through final implementation and completion. Allocating resources internally and externally where needed, as well as vendor management. Creating project scope estimates, determining deliverables, project life cycle, critical risk factors, assessments, budget estimates and project planning. Delivered high quality product, on schedule and within budget. Performed/managed all aspects of requirements, change control and solutions delivery. Conduct peer reviews identified project impact reports.
Confidential
Project Manager
Project managed the relocation of all technology for Trading floors, back office and Data Centers for several financial and market data organizations deploying a project management methodology, Analysis Design, Implementation Deployment, Support Knowledge Transfer Designed infrastructures for trading floors and communication room layouts. Worked closely with the general contractor, architects, electrical engineers low voltage cabling building personnel and movers, to ensure all deliverables were met within scope. Coordinated with the phone companies and Market Data Vendors on all circuit installations and hardware build-out and deployment. Managed Trade floor support MAC Special Projects relocations and DR for the following companies 1 year Confidential
Confidential
Technical Project Manager
Managed a Windows NT environment and designed infrastructures for client sites. Confidential as well as in-house MIS Engineers. Coordinated with the Sales Department on all Purchase Orders for installation and service of Track Data's hardware using proprietary software. Worked closely with the Communications department and the phone company Telco on installations of dedicated 64k lines as well as T1's. Configured Bay Networks Routers for Field Service Engineers to install at client sites. Meeting agenda's for Product and Production on a weekly basis for better quality service from all departments. Controlled budget constraints by organizing over- time per Field Service Engineers.
Confidential
Field Service/Customer Service Manager
Managed the Field Service and Customer Service Department consisting of 30 Field Service Technicians and 50 Customer Service Representatives in the Financial Industry. Servicing downtown and midtown Manhattan as well as Confidential, Connecticut and Upstate Confidential. Managed installs, service calls, cancellations, relocations, training sessions, and customer satisfaction. Maintained a Data Center with all history on current and potential future clients. Organized, coordinated and implemented Project Scopes for Track Data's affiliated clients such as the Confidential for their respective trading floors.
Confidential
Field Service Technician
Serviced over 75 clients and over 2000 individual traders on the exchange market. Responsible for all hardware and software implementations, installations and repairs. Installed and maintained all Communications equipment. Modems, Multiplexers, Tellabs, Concentrator, Repeaters. Completely wired and laid out cables for all Network connections. Pre-pinned Network cables for Printers, Workstations and various communications equipment.
Confidential
In-house Technician
Procured all PC related hardware/software for both repairs and assembly such as Monitors, Keyboards, LAN Cards, I/O Cards, Video Cards, Motherboards, Real Time Interface Cards RIC STB cards, Modems, Multiplexers, Hard disk drives HDD Floppy disk drives FDD Power Supplies. Maintained an inventory data control of over 10,000 items. Configured, installed and upgraded software on PC's. Build new PC's as well as repaired old ones for immediate service calls and future client installs.
