It Program Delivery Manager Resume Profile
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Dearborn, MI
WORK EXPERIENCE
Confidential
IT PROGRAM DELIVERY MANAGER
- Projects are highly complex, technical and innovative in the IT network industry. Highly engaged in the Internet of Things and the Internet of Everything.
- Planned and implemented Confidential project roll-outs for highly detailed, highly complex projects. Analyze, compare and evaluate various courses of action and make independent decisions on matters of significance. yielding customer satisfaction demonstrated through high level of satisfaction with rewards of growth with repeat business.
- Identify and schedule project deliverables, milestones, and required tasks. Participated in scope and requirements meetings with business customers, and took the lead in defining and communicating decisions to all parties.
- Establish standards and procedures, for project reporting and documentation, allowing the customer to have clear consistent reporting to easily identify site specific details
- Identify, assess, and prioritize of risks. Monitor of risks and risk aversion techniques applied. Developed quality assurance plans and taught resources quality management application techniques to give the customer a smooth, cohesive project.
- Capitalize on core division team resources to allocate best usage of talents on projects that span Confidential to create a seamless unified front to the customer. Working both independently and collaboratively as a part of a team.
- Strong understanding of contracting process and contract issues, regulations, terms and conditions.
- Analyze and negotiate contract requirements and terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and company objectives.
- Lead lessons learned meetings with team, internal sponsors and external customers.
- Actively champion team development through training.
Confidential
PROGRAM MANAGER
- Developed initiativesand implemented towards organizational change management: planning, providing leadership and design of direction to core teams.
- Harmonizedcorporate Divisions with core business functions. This actionunitedcross-division projects and resources of all support groups to achieve program objectives for cross-functional team development - aligning corporate initiatives to position company for poised growth.
Confidential
CHANGE MANAGEMENT
- Lead change management activities, assess the change impact. Support and engage team leads, coordinate efforts with other specialists, manage stakeholders. Evaluate and ensure user readiness. Support change management at the organizational level.
- Track and report issues. Define and measure success metrics and monitor change progress.
- Change assessment and approval, quality management, business process alignment management, monitoring and controlling implementations - in Change Management in the core global Network Operations working on-site at Confidential Company, through KLA Laboratories.
- Presentation of weekly and monthly global KPI deck including SLA analysis and highlighting areas for critical assessment and/or improvement. CABs member to assess policy alignment, risk assessment and change management. Responsibilities included facilitating global team meetings, global resource management, performance metric reporting and evaluation.
- Manage, coordinate co-located and virtual teams. Resource Management of Confidential Confidential network rollouts.
- Initiated Six-Sigma project for contractually applied resources for process improvement for Confidential. For Confidential Company through Confidential. .
Confidential
OFFICE OF ENROLLMENT DEVELOPMENT: PROJECT SPECIALIST
- Project Specialist, College Seminar and Event organizer and presenter. Project Manager for redevelopment/revamp of College Catalog for consistency in College programs and presentation.
- Created symposium to launch new College program.
Confidential
ADJUNCT INSTRUCTOR
- Instructor for capstone course for Architectural Construction Estimating
Confidential
PROJECT MANAGER
- Project Manager in pure PMO with over 15 years' experience. Extensive knowledge of project management tools, practices, and procedures in the field of commercial construction, network, engineering and planning.
- Set priorities, handle multiple assignments, and deadlines, and display excellent judgment while working in a flexible and professional manner. PM for highly detailed, highly complex projects.
- Experience in design, engineering, defining project scope and objectives effectively coordinate the activities of the design and project teams, understand the role and function of each team member as they relate to project objectives.
- Ability to work effectively with end users, translating their visions into appropriate and cost-effective projects, clarifying their expectations in a manner that optimizes the use of project funds while keeping the projects within their established budgets and core value. Manage project scope and budgets effectively while keeping stakeholders informed and engaged.
- Contract Administrator and Estimator. Strong understanding of contracting process and contract issues, regulations and terms and conditions.
- Quote RFQ, RFP and RFI, Estimate, Contract Negotiation, Contract Award and Contract Administration. Extensive working knowledge of project budgeting, estimating, cost control, change control, scheduling, and resource management. Communicate with the appropriate stakeholders.
- Analyze and negotiate contract requirements and terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and company objectives. Sensitive to timely review of all contracts, change orders and modifications.
