SUMMARY

• Certified Scrum Master with 14+ years of experience as a Scrum Master and Business Analyst in diverse domains with an excellent understanding of SDLC, Agile - Scrum, Waterfall, Spiral, Waterfall-Scrum Hybrid.
• Practical experience of successful Scrum based development team management as an Agile Project Manager and Scrum Master.
• Experience in creation and maintenance of Sprint Backlog.
• Experience in creating SOW, Invoice Preparation.
• Experience in working on Scaled Agile (SAFE), Kanban Frameworks and Lean development.
• Effectively guide and facilitate the sprint ceremonies to consistently achieve the Release and sprint goals.
• Expertise in Scrum practices such as release planning, user story development and Sprint planning
• Ability to effectively interact with all levels within the organization.
• Working as primary liaison with Business, QA and Development teams for major releases.
• Involved in Production release planning, deployment and testing.
• Adept at creating various project documents such as Business Requirements Documents (BRD), Functional Specifications Document (FSD/FRD) and Systems/Technical Requirements Specifications (SRS/TRS).
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments.
• Looking things from the other side of the table.
• Thrive teams for continuous improvement and provide them an environment where they can feel safe to share ideas and thoughts.
• Extensive experience in managing in Scrum, SAFe, or Spotify type agile environments.

PROFESSIONAL EXPERIENCE

Sr. Scrum Master

Confidential - Chicago, IL

Responsibilities:

• Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings architecture is quite complex involving Amazon Web Services (AWS) - Cloud Computing Services.
• Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.
• Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog.
• Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams
• Helped the team in deciding the sprint backlog for every sprint.
• Helped the team to write and split User stories, breakdown Epics.
• Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created Scrum and Kanban boards, status reports and burn down charts.
• Confluence was used to maintain project documents such as project plans, project scope, and status reports and to assign tasks.
• Managed financials, budgets, invoicing and forecasting in terms of resources and costs for financial year.
• Tracked team progress by creating sprint burndown charts and Release burndown charts
• Perform sprint retrospectives to capture lessons learned and what can be improved in next sprint.
• Worked on SAFe framework with other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked with Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing,
• Mitigated impediments during the sprint in terms of issues and risks
• Coordinated across various teams like TESS, Customer Central, CPD, ES (Infrastructure) so that team’s dependencies are met. Facilitated regular meetings with various stakeholders to ensure dependencies and milestones are met.
• Track, monitor, report and communicate, design, development and testing activities on behalf of entire team
• Tracked and communicated team velocity and sprint/release progress and another metrics
• Created and published weekly status reports and weekly dashboards
• Ensured timely review, approval and sign-off the deliverables
• Organized and drove the necessary meetings to arrive at the solution design, SAD, SDD, MQ cookbook reviews, mitigate various issues and risks, Coordinated between various business and IT stakeholders and ES PM.
• Had regular meetings with offshore team to understand progress, challenges and remove blockers for the team. Provide guidance and direction to offshore and onsite team.
• Training and mentoring the team on enforcing agile operations and scrum principles
• Led the Web Service Test Automation and Service virtualization POC and proposal.

Agile Scrum Master

Confidential - Chicago, IL

Responsibilities:

• Successfully led project team’s transition to Agile, and customized scrum principles to align with NTF’s processes.
• Organized various workshops to coach the team on Agile principles, methodology and best practices
• Partnered with Change Management and Agile Coaching community to develop onboarding materials for teams
• Rolled-up sleeves as needed to coach teams and individuals in their understanding of Agile Practices (including scale, TDD/BDD, Secure Dev Ops, team dynamics, Lean Flow, Kanban, Scrum) improving their interactions and ensuring team has the right process and tools for their success
• Provided strategic thought leadership on impediments to accelerated delivery, and partner to develop, implement, and promote Agile best practices
• Worked closely with Product Owner and BA to prioritize user stories and groom backlog to ensure readiness for sprints
• Focused primarily on prioritizing the work based on business value and brought in Agile best practices such as continuous integration, code/design reviews, product visioning and self-
• Facilitated planning and coordination of various scrum ceremonies - Scrum of Scrums, Sprint Planning, Sprint Demo and Sprint Retrospective meetings, ensuring successful delivery and feedback for further sprints
• Extensively used JIRA and Confluence for Sprint planning, progress tracking and documentation
• Presented regular status updates to stakeholders at various levels showing velocity and progress of sprints and project
• Worked with cross functional teams closely to ensure their deliverables align closely with Sprint schedule
• Successfully led this fast paced multi phased project (Budget: $ 6.5Mn) by coordinating with teams from 8 different technology groups, 3 business groups, 3 vendors and the project sponsor
• Worked with a team of 100+ technology and Business team members to finalize the design, requirements, development, Integration testing, UAT and Implementation within scope, budget and timelines
• Presented weekly status to steering committee on the health of the project, financial status and highlighted risks and issues with solid mitigation plans and option analysis.
• Acted as Liaison between Business and Technology and between Business/Technology and Sponsor to discuss any critical risks/issues that have an impact on the cost/scope/schedule
• Managed and tracked finances very closely to ensure minimum deviation and kept the CIO and Sponsor up to date on any deviations
• Spearheaded one of the first AWS Cloud projects in bank aligning with “Cloud First” strategy - Budget: $4.5 Mn.
• Worked closely with Information Security Officer, ServiceNow, Deloitte and other Business teams to onboard the teams
• Managed the complete end to end deployment of CSM module for Bank’s Treasury Payments systems, replacing a legacy CRM module. Created a detailed plan to track all the Business requirements and their implementation
• Worked with AWS SMEs from different teams to finalize the design on cloud and inter cloud connectivity (AWS and ServiceNow). Collaborated with Information Security COE to ensure design is secure and necessary encryption in place
• Worked with solution architects to finalize the hybrid design leveraging, AWS’ gateway, lambda, security features, Aurora DB and on-premise infrastructure
• Acted as a Liaison between various teams to track, manage and communicate the risks effectively. Chaired Decision forums that was attended by Technology Head, Business Lead and Deloitte Partners to resolve conflicts with vendors
• Assisted team with making appropriate commitments through story selection, task definition, and sizing
• Lead project management from initiation through delivery, expertly leading and directing the development teams throughout the process while defining the scope and quality of features and improvements.
• Assist the scrum development teams to identify and fill in blanks in the Agile framework.
• Remove impediments and coach the scrum team on removing impediments.
• Educate team members and stakeholders in CRU methodology and Agile frameworks, features, and principles.
• Maintain team focus on the timeline for product backlog projects, eliminating distractions, impediments, and conflicts.
• Accomplishments:
• Optimized team member cross-functional abilities and increased velocity, improved ROI. And agile mindset.
• Ensured the proper use of collaborative processes and removed impediments for the scrum team.
• Spearheaded daily scrums, sprint planning, retrospectives, stakeholder meetings, and software demonstrations.
• Introduced communication flow, facilitated conflict management and impediment removal, and enhanced the approach to input updates in Jira daily, in monitoring the burnup and burndown charts.

Agile Scrum Master

Confidential - Atlanta, GA

Responsibilities:

• Managing cloud based applications development / implementation projects using Scaled Scrum frame work - Each project has more than one scrum team.
• Identify and manage project dependencies and critical path.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations such as System Approaches, Outline high-level flow, Release notes etc.
• Proactively manage changes in project scope, identify potential risks, and contingency plans and gap analysis.
• Operations management - Managing DevOps team performing Applications management, IT operations management, Technical Management (Infrastructure) and Defects management.
• Managed Application Landscape analysis team - identify potential candidates for AWS migration, cost benefit analysis, AWS service mapping and PoC using Scrum framework.
• Managing budgets for Cloud projects and operations.
• Scaled scrum release planning.
• Assist Product Owners with prioritizing backlogs and communicating the project vision and goals to the project team and stakeholders.
• Manage Program wide changes in product and processes.
• Procurement management / vendor management.
• Define boundaries for scrum and scrum team.
• Form team - Determine desired skills, Hire / outsource, train.
• Determine scrum team compositions / number of teams and team size.
• Promoting Scrum Values,
• Tracking sprint progress, generate reports and align with senior management
• Ensuring Scrum implementation, Solicit feedback from customers and Continuous improvement.
• Weekly meeting with product owners and scrum masters.
• People manager - performance review, time sheet approvals, develop team competence.
• Work with Scrum masters and remove impediments in scrum implementation and project progress.
• Manage Scrum implementation and trainings.
• Manage program scope and objectives.
• Established and facilitated project development and management, release planning, sprints, demos, daily stand-up meetings, retrospectives, and other scrum-related meetings. Supervised and guided product teams in workflow process improvements.
• Devised, monitored, and updated project spending and budgeting to ensure timely completion within scope and budget parameters.
• Educated and supported team in control and release processes to eliminate impediments. Cross-functionally collaborated with product owners, stakeholders, and team to optimize information flow. Coached and directed team members on Agile principles and methodology.
• Partnered in prioritizing and resolving software defects quickly and efficiently. Counseled and advised product owners in the creation and maintenance of product backlog.
• Drove scrum teams to change their cultures to thrive rather than just survive by devising significant inputs through disruptive creativity.

Scrum Master

Confidential - Beaverton, OR

Responsibilities:

• Coordinated 2 to 4 Scrum teams at any given time, responsible for data supply chain transformations utilizing AWS, MySQL, Cross Region Replication, JSON, XML, Parquet, and ElasticSearch.
• Facilitated release cycle planning, organized sprint planning, ran daily stand-ups, participated in daily stand-ups for additional teams.
• Organized retrospectives, backlog grooming meetings, and software demonstrations. Ran Book of Work meetings so all team leaders were aware of new commitments and changed priority as provided by technology project owner.
• Directed and lead technical teams from project in-take through delivery of final product. Lead teams using Sprint Cycles and KANBAN. Managed 20 active Epics on bi-monthly sprint release cadence.
• Coached team to follow AGILE methodology to implement scalable framework allowing for continuous integration of additional functionality and sources to be layered in every 2 weeks, reducing data refreshes to hours instead of days.
• Ensured releases were delivered on time and encompassed all functionality aligned upon
• Ensured JIRA boards were updated and reflective of teams’ efforts, updating senior management with up-to-date insight into status of projects.
• Established and communicated consistent scrum methodology and agile framework across scrum teams, ensuring program level reporting was consistent.
• Groomed up to 40 backlogged Epics; ensuring high level requirements and T-shirt size established which provided metrics for program level tracking.
• Worked effectively with multiple Scrum teams; locally and globally with mix of associate and contractor team members, encouraging team cohesion, driving efficiency, and increasing velocity by 25% each month.
• Collaborated with cross-functional team leads, identifying and addressing challenges before they became impediments.
• Handled Java, Microsoft.Net, Testing teams as a Scrum Master.
• Overall responsible for Project Initiating, Planning, Execution, Monitoring & Control and closure.
• Experience in Agile Project Execution with Team Foundation Server (TFS), JIRA and Confluence.
• Working knowledge on Agile practices like Behaviour driven development (BDD), Pair Programming, Test Driven Development and Continuous Integration.
• Excellent track of leading multi-cultural teams geographically spread across the globe.
• Maintain and update project plans, resource availability records, milestone summary, key issues, risks and benefits.
• Experience in Agile Project Management, Release Management, Requirement Gathering, Business Analysis, Development, Automation Testing and Production Deployment.
• Experience in Implementing the Agile delivery model.
• Facilitates and monitors the Scrum process from initiation through delivery.
• Maintain and communicate relevant metrics -Velocity, Burn-up / Burn-down charts.

Business Systems Analyst

Confidential - Minneapolis, MN

Responsibilities:

• Worked on Capital Management, Portfolio Analysis, Budgeting, trade capture application, risk management, and Investment Accounting.
• Worked closely with the Enterprise Data Warehouse team and Business Intelligence Architecture team to understand repository objects that support the business requirement and process.
• Used SQL queries and RDBMS for the arrangement of customer data.
• Involved in developing training material (documents, videos, SharePoint site) to help foster end-user understanding of the technologies available through the Business Intelligence team.
• Gained knowledge on SQL query skills (Oracle and TSQL) in analyzing and validating SSIS ETL database data warehouse processes.
• Involved in developing excel models to derive the amortization schedule for Whole loan products and Mortgage Backed Securities.
• Worked on amortization/ accrued interest schedule model (VBA). It takes the raw data from the internal system, then simulates the system calculation as an independent validation tool. The model considers varieties amortization scenarios. For instances, rate change, partial close and day count method etc.
• Involved in generating reports by querying data in Teradata database for business users.
• Involved in designing and developing Data Models and Data Marts that support the Business Intelligence Data Warehouse.
• Worked on the data model and reporting requirements for Cognos Reports with the Data warehouse/ETL and Reporting team.
• Involved in translating business requirements into functional requirements and prepared an extensive project plan to reduce inter-company transactions in equity derivatives and foreign exchange trades.
• Involved in creating the group’s multi-layered amortization model for forecasting and the proper accounting treatment of commissions.
• Used Data warehousing for Data Profiling to examine the data available in an existing database.
• Involved in developing User Manuals, and Training Manuals as per Project Specifications and timelines.
• Worked on the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Attended User Acceptance Testing, gathered and documented User Manuals and Business Rules.

Business Analyst

Confidential - Atlanta, GA

Responsibilities:

• Involved in performing acquisitions due diligence including credit valuation, site inspection, capital improvement, redevelopment, & asset management on a portfolio of commercial loans, commercial real estate loans, & real estate assets.
• Worked on Business Requirements Documents (BRD) compilation with stakeholders from Portfolio Management, Trading, Risk, Middle Office, Accounting and Compliance teams.
• Worked with development teams including developers, programmers, architects, business analysts, quality analysts and quality control staff.
• Involved in tracking the full project life cycle from project start including assessment, documentation, design, development, validation, testing, change management, project team management and deployment using issue, risk and requirements logs.
• Involved in creating SQL statements to identify specific loan population and other key data points for drill-down analysis
• Worked with the management of IT asset tracking by modifying data in the asset repository and /or registration of IT assets.
• Worked on application development project deliverables. Obtain appropriate level of signoff as appropriate throughout the project lifecycle.
• Understanding and review of various documents including Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement, Traceability Matrix (RTM) and testing documents.
• Involved in planning and execution of reports and Business Intelligence (BI) implemented via Oracle/Hyperion Multidimensional Database (Cube, OLAP) using Tableau (BI and Reporting) application as a front end (client server and web based). Data stored in the outside (vendor) data warehouse.
• Collaborated with the development team in creating wireframes and working prototypes using QlikView.
• Involved in Business Requirements walkthrough with the business owners as well as the technical stakeholders.
• Worked on identifying monitoring gaps or failures during real time transmissions and proactively challenging business units for resolutions and enhancements.
• Involved in writing Test Plan and Test Cases and aggressively involved in Regression Testing and Performance Testing using automation tools like Win Runner, Load Runner, Test Director, Quick Test Pro, Silk Test and Oracle table manipulation using SQL.

Business Analyst

Confidential - NYC, NY

Responsibilities:

• Worked with client business leaders and end users to understand their business objectives and processes.
• Involved in sessions with business unit leaders and stakeholders globally to define project scope, gather requirements, to identify the business flows and perform impact analysis on existing systems as well as feasibility studies for the future process.
• Worked on requirement gathering workshops and interviews to identify, translate and document business and user needs into detailed, testable, and verifiable business, functional and system requirement specifications.
• Involved in developing detailed Technical Requirements Document/User Stories for envisioning the development effort.
• Effectively broke down epics into User stories during the Backlog Grooming Sessions.
• Used MS Visio to create wire frames and mock up screens to present to the stakeholders the User Interface and elicit feedback early in the development phase.
• Represented the system process using various UML diagrams such as Activity diagrams, Sequence diagrams and State-chart diagram. Collaborated with the UX team to meet requirements in terms of the design and layout of the components.
• Involved in creating the Sprint Burn-down/Burn-Up chart to track sprint progress and the Impediments List.
• Facilitated Sprint Planning, Backlog Grooming, Sprint Review, Sprint Retrospective, and the Daily Stand-up meetings.
• Worked on story cards using Gherkin language to make a user story more readable and understandable both for developers and clients.
• Facilitated the Backlog Grooming as and when needed or requested by the product owner.
• Facilitated communications between solution architects, developers, QA analysts and business users as required throughout the requirement analysis, design and testing phases to ensure the defined requirements are interpreted correctly and worked with multiple asset classes such as Stocks, Exchange Traded Funds (ETF) and Fixed Income Securities.
• Analyzed and documented existing process flows to capture essential elements of securities trading.
• Involved in designing trade flow diagrams for cash and securities movement between investor, bank, stock exchange and depository participant. Received and analyzed Brokerage statements from prime brokers & step up brokers and determined the correct number of fees, taxes and commissions based upon the market and quantity of shares.
• Involved in creating FR and source-to-target mappings including data transformation rules to the development team for implementation.
• Involved in all ALM analysis, forecasting and planning analysis, and reporting for the bank portfolio of standard bonds, mortgage securities, interest rate swaps and options.
• Worked with the release management team, collaborating and coordinating with both technical and business teams.
• Coordinated and managed scheduled plans ongoing activities across the cross functional team environment.
• Involved in the migration and deployment of data releases to the production environment.
• Co-ordinate and support business in defining and performing QA / User Acceptance Testing.
• Worked with the testing teams for test cases, test scripts planning, review and approval. Assisted testers in developing a variety of possible test scenarios and cases to ensure that the system being built is resilient.