SUMMARY

• Sr Project Manager responsible for planning, leading, organizing, and motivating agile and waterfall project teams to achieve a high level performance and project delivery while adhering to existing standards and delivery processes.
• Experienced in managing stakeholder relationships and ensure support and alignment to project roadmap; Able to manage project cost and forecasting, as well as vendor and departmental relationships.
• Worked in agile, waterfall and hybrid methodologies; Completed PMP Certification in 2021
• Practical knowledge and expertise in the use of project management methodologies and tools, resource management, and change management
• Excellent written/oral communication skills as well as strong organizational and multi - tasking skills
• Proficiency in MS Word, MS Project, Monday.com, SmartSheets, OneNote, Excel, PowerPoint, Outlook, Adobe, Visio, and/or other project management software.
• Detail-oriented, with solid organization and time management skills
• Takes accountability for all project management aspects and works effectively and closely with the Program Manager and PMO
• Skillful use of interpersonal and networking skills to influence the mitigation of risks and issues and to ensure optimal team performance.
• Strong experience facilitating project team meetings, cross-functional communication, and decision making, and ensuring alignment with internal and external stakeholders.
• Sound judgment, problem-solving, matrix management, and collaboration in selecting methods and techniques for obtaining solutions to problems.
• Ability to work effectively with cross-functional teams in a highly matrixed organization.

TECHNICAL SKILLS

Project Management: Custom Software Development, SDLC, Systems Engineering, System Migrations/Integrations, Enterprise-wide implementations

IT Project Lifecycle: Requirements Analysis, ROI Analysis, Costing & Budgeting, Project Scheduling, Testing/QA/Rollout/Support

Value-Added Leadership: Cross-Functional Supervision, Team Building & Mentoring, Client Relations & Presentations, Business & IT Planning, Vendor Management

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Manage and lead project teams and stakeholders to determine and define project scope and objectives
• Responsible for overall coordination, and status reporting of multiple projects
• Estimate resources and work hours needed to reach objectives and manage resources in an effective and efficient manner
• Work with the project teams to develop and track project budgets based on the scope of work and resource requirements
• Develop and implement a detailed project plan
• Responsible for project documentation such as business requirements, project charter, kick off presentation, implementation plan, RAID log, and Lessons Learned
• Provide project updates on a consistent basis to various stakeholders about strategy, changes, and progress
• Facilitate project team meetings, create agenda and minutes of meeting
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout the entire project execution to drive team deliverables
• Assess project issues and areas of risk and informing Program Management to help develop mitigation plans
• Escalate issues when they impact timeline, scope, quality, or budget
• Prepare and distribute project updates to Program Management
• Participates in the development and continuous improvement of processes, procedures, tools, and project management best practices in the PMO

Confidential, Louisville, KY

Project Manager

Responsibilities:

• Managed projects from concept to deployment via new product development process and structured phase gate process
• Drove day-to-day project activities, planning, execution, and risk assessments to meet overall project objectives
• Worked with internal development teams to define technical objectives and development goals for production-bound and prototype development efforts, then manage and track the development schedule and risks to realize these goals
• Interfaced and collaborate with multi-functional teams to drive technical alignment, schedule alignment, and issue resolution.
• Used outstanding interpersonal skills, for collaborating across many participating teams.
• Interacted with many internal teams to drive and deliver best-in-class products in a fast paced and ever changing environment.
• Be the "go to" person for all questions and/or requests related to specific programs
• Custom Software Developments:Managed all phases of the software development lifecycle (SDLC) for multiple custom solutions.
• Delivered industry-leading software that cut on expenses, automated manual processes, increased revenue for the organization and improved the consistency, recoverability and accessibility of data.
• Managed medium and large initiatives and cross-functional teams of developers, programmers, analysts and network specialists.
• Created and maintained RAID logs and mitigation / action plans that drove risks and issues to resolution
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Ensured defect-free releases through careful planning, testing and QA efforts.

Confidential, Franklin Lakes, NJ

Business Analyst

Responsibilities:

• Gathered, updated, and documented user and business requirements from operation teams and clients
• Studied and identified business issues to optimize process flow and improve efficiency
• Reviewed business requirements with product managers, the development team to ensure the development meets the business needs and the company objective
• Conducted data analytics, usability studies, and market research/analysis to be utilized in product requirement evaluation and as part of the development process
• Used clear requirement writings, process flow charts, and other tools to design solutions and communicate with development teams and users
• Performed prototype testing to ensure all requirements have been met
• Created manuals and instructions for projects and functions, and provided training sessions for users
• Ensured the consistency in the business requirement development across the multi-systems within the company from the platform perspective
• Followed and supported the company mission of using technology to build stronger, safer, and effectively release world-class products and applications