Scrum Master Resume
3.00/5 (Submit Your Rating)
New York, NY
SUMMARY
- Meticulous Scrum master who thrives in a fast - paced environment and adjust to changes as they come.
- Masters the ability to plan, analyze, and execute customer focused solutions.
- Passionate about leading teams by being understanding, resourceful, and focusing on solution-based approaches.
- Uses a collaborative approach when working with various teams and encourage forward thinking, and effective communication.
Areas of Expertise:
- Ability to Work Under Pressure
- Ability to Work in a Team
- Meeting Facilitation
- Agile Methodologies
- Agile Project Management
- Meeting Deadlines
- Effective Communication
- Effective Time Management
- Confluence
- JIRA
- Kanban
- Interpersonal Communication Skills
- Emotional Intelligence
- Business Intelligence
- Change Management
- Servant Leader
- Openness
PROFESSIONAL EXPERIENCE
Scrum Master
Confidential, New York, NY
Responsibilities:
- Manage each project’s scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications.
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverable are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members ‘own’ the product and enjoy working on it
Project Manager
Confidential, New York, NY
Responsibilities:
- Ensured an accurate scope of work for projects and prepare estimates.
- Negotiated adjuster approval of project scope and estimate.
- Monitored, followed-up, and directed job performance.
- Responded very promptly to customer requests and concerns.
- Scheduled, coordinated, and oversaw crews and resources to provide service on active projects to include subcontractors.
- Reviewed job site documentation to support the services provided and ensured proper client requirements and billing process.
- Maintained written communication with customers, teammates, vendors, and insurance representatives.
- Developed relationships with insurance industry personnel including adjusters.
- Resolved scope problems with subcontractors.
- Successfully completed project to maximize profit and client satisfaction.
Life Insurance Agent
Confidential, New York, NY
Responsibilities:
- Understood the needs and financial concerns of clients.
- Educated clients on how to plan ahead for the future financially to prepare them for unfortunate life events/ circumstances they may encounter.
- Promoted customized ways for clients to achieve their long-term financial goals.
- Cultivated relationships, with a view to helping every family member or individual pursue financial security
- Built an insurance and financial practice through establishing professional networks and prospecting for new clients.
Sales Representative
Confidential, Flushing, NY
Responsibilities:
- Anticipated needs by studying services and conducting market research to identify new leads.
- Managed and maintained a pipeline of interested prospects and engage sales executives for the next steps.
- Generated leads and built relationships by nurturing warm prospects and finding new potential sales outlets.
- Maintained a self-starter attitude and ensured targets & expectations are met.
- Attended product training and developed a deep understanding of the digital advertising space.
- Collaborated with sales teams by bringing innovative lead generation ideas and new sales opportunities to weekly meetings.
- Identified best practices to refine the company’s lead generation playbook