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Scrum Master Resume

4.00/5 (Submit Your Rating)

New York, NY

SUMMARY

  • Meticulous Scrum master who thrives in a fast - paced environment and adjust to changes as they come.
  • Masters the ability to plan, analyze, and execute customer focused solutions.
  • Passionate about leading teams by being understanding, resourceful, and focusing on solution-based approaches.
  • Uses a collaborative approach when working with various teams and encourage forward thinking, and effective communication.

Areas of Expertise:

  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Meeting Facilitation
  • Agile Methodologies
  • Agile Project Management
  • Meeting Deadlines
  • Effective Communication
  • Effective Time Management
  • Confluence
  • JIRA
  • Kanban
  • Interpersonal Communication Skills
  • Emotional Intelligence
  • Business Intelligence
  • Change Management
  • Servant Leader
  • Openness

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential, New York, NY

Responsibilities:

  • Manage each project’s scope and timeline
  • Coordinate sprints, retrospective meetings and daily stand-ups
  • Coach team members in Agile frameworks
  • Facilitate internal communication and effective collaboration
  • Be the point of contact for external communications.
  • Work with product owners to handle backlogs and new requests
  • Resolve conflicts and remove obstacles that occur
  • Help teams implement changes effectively
  • Ensure deliverable are up to quality standards at the end of each sprint
  • Guide development teams to higher scrum maturity
  • Help build a productive environment where team members ‘own’ the product and enjoy working on it

Project Manager

Confidential, New York, NY

Responsibilities:

  • Ensured an accurate scope of work for projects and prepare estimates.
  • Negotiated adjuster approval of project scope and estimate.
  • Monitored, followed-up, and directed job performance.
  • Responded very promptly to customer requests and concerns.
  • Scheduled, coordinated, and oversaw crews and resources to provide service on active projects to include subcontractors.
  • Reviewed job site documentation to support the services provided and ensured proper client requirements and billing process.
  • Maintained written communication with customers, teammates, vendors, and insurance representatives.
  • Developed relationships with insurance industry personnel including adjusters.
  • Resolved scope problems with subcontractors.
  • Successfully completed project to maximize profit and client satisfaction.

Life Insurance Agent

Confidential, New York, NY

Responsibilities:

  • Understood the needs and financial concerns of clients.
  • Educated clients on how to plan ahead for the future financially to prepare them for unfortunate life events/ circumstances they may encounter.
  • Promoted customized ways for clients to achieve their long-term financial goals.
  • Cultivated relationships, with a view to helping every family member or individual pursue financial security
  • Built an insurance and financial practice through establishing professional networks and prospecting for new clients.

Sales Representative

Confidential, Flushing, NY

Responsibilities:

  • Anticipated needs by studying services and conducting market research to identify new leads.
  • Managed and maintained a pipeline of interested prospects and engage sales executives for the next steps.
  • Generated leads and built relationships by nurturing warm prospects and finding new potential sales outlets.
  • Maintained a self-starter attitude and ensured targets & expectations are met.
  • Attended product training and developed a deep understanding of the digital advertising space.
  • Collaborated with sales teams by bringing innovative lead generation ideas and new sales opportunities to weekly meetings.
  • Identified best practices to refine the company’s lead generation playbook

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