Objective

To obtain a suitable position that will best utilize my skill set and experience in Project Management / Software Quality Assurance within IT industry.

Summary

Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the software industry. Experience in project management, quality assurance testing, training, and customer service with focus on providing high quality deliverables timely within budget. Knowledge of Confidential, software validation processes to deploy software applications on qualified environments in Life Sciences industry. Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, scheduling, training, and other administrative tasks. Thorough knowledge of project life cycle PMBOK and Software Development Lifecycle SDLC . Adept with Waterfall and Agile methodologies and always staysfocused to accomplish the company/project goals and objectives. Expert in the areas of Project Management and Software Testing. Successfully managed and completed various projects in the roles of Project Manager and Software testing Manager. Has a strong work ethic, good communication, positive attitude, great time-management, and problem solving skills with the ability to multi-task.

Professional Accomplishments

• Overall 20 years of software industry experience with over 7.5 years of professional experience in Project Management includes about 3 years of SCRUM and over 8 years Software Quality Assurance SQA testing of client/server, web based applications.
• Over 10 years of managerial experience and successfully managed and led team sizes up to 60members offshore / onshore combined involved on various software projects.
• Worked on various projects involving full software development life cycles includingWaterfall, Agile methodologies SCRUM and Participated in various internal and external audits.
• Mentored and coached team members on scrum methodology and educated others as well including stakeholders in transitioning to agile processes from traditional process.
• Extensive IT Program - Project Management experience with successful implementation in applications such as Tracker XEVMPD RIMS , eCTDXPress, ISIPublisher.
• Successfully handled SaaS projects as a Project Manager in Confidential Professional Services and managed deployment of validated SaaS applications involving deployment of Confidential Successfully handled multiple software development / maintenance and implementation projects concurrently and completed them timely within budget.
• Software implementation projects involved regulatory tools implementation and deployment to production environments of various Pharmaceutical clients.
• Full lifecycle project management experience including hardware installation, software installation, software/hardware testing, user acceptance testing and release to production.
• Proficient in MS Project, Project Server, MS Office suite, MS Visio, SharePoint, Documentum.
• Created and maintained SharePoint project based sites for project documents.
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Conducted / Facilitated Technical/Functional Training sessions internally and externally.
• Familiarity with 21 CFR Part 11, ICH, XEVMPD, IDMP guidance.
• Knowledge of GxP GMP, GDP, GCP, GLP and familiar with Computer System Validation CSV .
• Consulted with clients / end users to identify key requirements, defined project scope, identified risks / issues and their mitigation plans, developed work break down structure, project plans, quality and communication plans and schedules.
• Led teams successfully by keeping them focused on goals and objectives projects and by motivating, mentoring / coaching. Facilitated issue resolution. Prepared and presented weekly status reports to client and internal senior management.
• Collaborated with stakeholders involving sponsors, clients, third-party software partners, vendors and internal teams to remove any impediments, resolve issues and to keep them apprised on the progress of projects and thereby ensured projects are completed timely within budget.
• Adept with change management process and ensured the scope changes were thoroughly analyzed for impacts on projects' cost, quality, schedule, resources.
• Initiated a comprehensive issue tracking process that improved communication and issue resolution for cross-functional teams and senior management. Conducted resource planning and budgeting tracked costs to ensure adherence to budgetary limitations.
• Successfully handled Confidential Review project Services Project completed project ahead of schedule with 50 profit margin while also providing good savings to the client.

Skills

Technologies

Professional Experience

Confidential

Project Manager

Clients: Confidential

I've worked on several versions of products while at ISI/CSC and can provide with more details as needed. Projects types I handled are software product Development, Implementations and Services. These software product releases comprised of new features / enhancements / bug fixes. Some of the implementations of these software applications were on CSCs Software as a Service SaaS environments and while some were carried out onsite and deployed in client's Production environments. Product projects that I was involved are listed below.

Confidential

Responsibilities:

• Served as a Software development and implementation Project Manager at CSC formerly Image Solutions Inc for over 7 years. Collaborated with clients involving end users, IT, Sr. Management, Technical / Functional Managers , vendors hardware / software, human resource suppliers and third-party software partners on implementation projects.
• Identified and handled all risks and issues on Projects while providing early warning to management through maintaining a Risk / Issue register and mitigation plans for Risks/Issues.
• Created Project Charter, MS Project plans, tracked the actuals to the baselines and reported the status of Project while ensuring the project is completed within the given budget. Utilized PWA and published updated MS Project plans to Project Web Server and monitored Project issues, Risks, milestones and utilized enterprise resources.
• Created Project SharePoint sites for all projects by publishing MS Project plans and administered the sites for Project documentation deliverables. The SharePoint sites used Team Discussions for project team members' collaboration and maintaining project artifacts / deliverables.
• Closely monitored the scope and handled change requests while tracking various project metrics.
• Documented change orders following the change management process to seek approvals from client for any changes made to the scope of the projects. Performed Earned Value EV analysis by calculating CPI and SPI. Reported Project Health in weekly status report to CSC PMO by tracking progress of various assigned tasks in MS Project.
• Managed stakeholders and always kept them informed through regular status reports on the health of the project. Held regular Project status, Issue resolution, Defect Triage meetings daily for large projects with Project team members and stakeholders and participated in audits performed by clients.
• Designed and created InfoPath forms for gathering requests for test configurations and maintaining test environments. All the forms were published to SharePoint and team members utilized the forms to submit requests for test environment configurations.
• Created Pivot tables, VLOOKUP in MS Excel, utilized VBA macros and key formulae to extract project health information and to report the trends in bug discovery during the development and testing phases.
• Conducted Lessons learned sessions and documented them during the Project Closure phase.
• Coordinated with offshore team members and closely monitored/reviewed the deliverables to ensure they are produced timely and with good quality. Reviewed RFPs, created SOWs and worked closely with Sales / Marketing teams in providing estimates on resources and budgets for implementation projects.
• Provided project appraisals for project team members. Worked on Waterfall and Agile software development projects. Participated in user group meetings to understand business requirements.
• Reviewed Regulatory guidance to understand the risks and issues to regulatory products. Reviewed / Approved user requirements and functional requirements.
• Coordinated with Practice Leads Development, QA, Product Management, IT in assignment of project resources and in building project teams. Conducted product roll-out trainings to Product Support, Professional services team members.
• Conducted defect triage meetings to prioritize and review issues in Jira. Customized dashboards, workflow in Jira to tracker requirements, Tasks, issues to closure. Configured issue detail view, filters, estimation and tracking.
• Performed the role of Scrum Master and conducted Sprint Planning, Sprint Retrospective and, daily Scrum meetings on projects following agile methodology. Jira was utilized to review user stories / epics and for grooming Product backlog and finalizing Sprint backlogs.
• Conducted meetings to facilitate Requirements, Design discussions JAD and provided product demos.
• Ensured infrastructure Hardware / Software needed for software development and implementation projects. Provided performance feedback to project team members.
• Coordinated with vendors in procuring necessary resources or third party tools to complete the projects timely and within budget.

Confidential

SQA Testing Validation Manager

The development projects of these software tools listed above requirements and solutions were incremental and iterative as per SCRUM agile methodology procedure. These are full software development life cycle projects involving several testing cycles in various sprints to cover the functional, regression tests. This tool is developed using .NET Framework, Ajax, C , ASP, IIS, Telerik controls.

Responsibilities

• Created Master Test Plan, designed Test cases, created Test Data, Reviewed Test cases, executed test cases, performed User Acceptance Test Scripts UAT as per validation procedures while coordinating on Installation Qualification IQ , Operational Qualification OQ , Process Qualification PQ activities with Validation Team.
• Maintained Test Environments installation of software builds on targeted environments for various test cycles on Virtual Machines using VMware . Led testing teams onshore and offshore successfully by assigning tasks to team members testers , tracking defects found to closure, report testing progress, create test summary document were other responsibilities on this project.
• Conducted backend database tests to verify the data accuracy and integrity by writing appropriate queries and using tools such as MS SQL Management Studio, SQL Developer.
• Conducted performance tests utilizing TestComplete tools while functionality verification was performed utilizing SpiraTeam for test case management tool. Developed Standard Operating Procedures SOPs and Work Instructions for Testing and Validation.
• Conducted compatibility tests with other software programs, hardware, multiple operating systems, and network environments. Trained the teams on the application and educated them about the various standards and processes. Monitored the daily status of the teams at offshore and resolve any issues and concerns of the team members. Ensured all the tests Functional, Regression, and Performance are executed as per the Test Plan by the team members.
• Analyzed Test results through various metrics and summarize test results in test summary reports that will help management in making informed decisions with the software product releases
• Ensured products that need to be in compliance to 21 CFR Part 11 requirements were verified properly and are compliant to the extent needed by the clients. Worked on various automated testing tools TestComplete, Winrunner, QTP, LoadRunner
• Implemented Test Case Management tools HP Quality Center, SpiraTeam and utilized defect tracking tools OnTime, ClearQuest, FogBugz, Bugzilla, Jira .

Work History

Confidential

Test Lead

Clients: Confidential

Responsibilities

• Coordinated with offshore teams on all testing related activities of various projects.
• Created test plan template that allows test plans to be developed rapidly. Enhanced existing test scripts. Created Test cases Test Plans based on Requirement analysis, design.
• Identified team members and resources required on project activities outsourced by various clients
• Ensured availability/procurement of necessary hardware, software and human resources.
• Monitored and tracked their project/task assignments, burn rates and was responsible for the accuracy of timesheets to ensure timely invoice submission for the services rendered.
• Ensured timely completion of Projects within budget and quality and Participated in internal and external audits. Handled multiple projects involving various technologies.
• Coordinated with customers/clients, stakeholders and keep them apprised on happenings on various projects.

Confidential

Test Lead

Confidential

Sr. QA Testing Consultant

Client: Confidential

Responsibilities

• Converted data from flat files and import the data into Oracle and SQL tables. Coded in PL/SQL to Add, Insert, Update, Delete and retrieve data from Oracle database.
• Verified the validity / integrity of data in the Database. Unit tested Stored Procedures Call Rating, Call Routing, Subscriber Authentication and Subscriber Validation in SQL 7.0/8.0 and Oracle 815/817.
• Developed scripts to generate Test Data. Planned for appropriate hardware and software to setup a right test environment in the Lab.
• Performed Smoke Testing, Integration testing Build verification , Regression testing and Functional testing. Prepared the status report to submit the daily and weekly testing process. Used ClearQuest for Bug Tracking Reporting.
• Utilized TCP/IP, FTP and Telnet for doing the file transfer from remote machines and to remote login.
• Used PC Anywhere to operate remote Command centers and Gateways
• Installed and Maintained the software on all testing machines in the system Test Lab 10 Windows NT Command Center, 3 Windows NT Gateway machines, 3 UNIX Sun Ultra 60 machines

Confidential

Test Engineer - Automation

Client: Confidential

Responsibilities

• Developed test scripts in WinRunner TSL to automate certain Test cases. Created GUI map using regular expressions to handle windows with same title in WinRunner. Created compiled modules, user defined functions in WinRunner TSL.
• Utilized debugging techniques in resolving issues and in enhancing of Test Scripts in WinRunner's Test Script Language TSL . Created Data Driven Test scripts in WinRunner to test the application for different sets of Data. Extensively used database and Bitmap checkpoints in WinRunner Test Scripts. Ran Tests using the TestDirector. Extensively used the Version Control and Bug Tracking Systems.
• Created and executed automated test scripts using testing software programs. Responded to inquiries from users and technical support regarding functions and operations of software programs.

Confidential

Software Engineer

Worked on various projects involvingdevelopment of custom solutions and also in providing Training to various clients of Infosoft

Responsibilities

• Designed and developed customized reports on PDMA Parts description of Main Assembly for BHEL in FoxPro. Developed data conversion utility programs to convert flat files to FoxPro database
• Developed a customized utility programs or software tools for their customers in FoxPro.
• Trained internal staff and customers on the products
• Conducted training sessions on Operating Systems and Programming languages.