SUMMARY

• Around 7+ years of diverse experience in Project management with emphasis on Scrum Master Role, business analyst and Product owner
• Conducted all scrum ceremonies like daily scrums, User story/Backlog grooming, Retrospective and planning meetings.
• Experience on Scrum task board, Scrum iteration board, Kanban board which allows team to check the progress of work and Jira tool, Jira task boards and have experience in Tableau.
• Good knowledge of theBurn - Down charts, Sprint planning, User Story pointing, User Story Splitting and the PI planning’s.
• Experience in wealth management and manages expense spreadsheets.
• Worked as Product Owner and be the “voice of the customer” as well as business stakeholders by maintaining and prioritizing the project backlog to ensure that the team is working on stories that maximize business value and deliver necessary fix
• Worked on the project transformation to Agile methodology from the waterfall model.
• Working knowledge on the PI planning (Program Increment)
• Motivated, inspired, and improved the lives and productivity of the scrum team.
• Have good knowledge in Agile/Scrum methodology, Rally Tool, Jira tool, Sprints and Waterfall methodology of Project Life Cycle.
• Worked as a Combined Scrum Master and BA/QA in multiple projects.
• Good knowledge on gathering the requirements, requirement analysis and mapping them to the project.
• Some Experience of managing cost based spreadsheets
• Hands-on experience in preparing the user stories/use cases as per the requirements and helping the team to understand them.
• Good in writing both functional and non-functional requirements.
• Working knowledge on the Use Case preparation as per the system and the logic/mapping documents.
• Hands-on experience inSTLC(Software Testing Life Cycle),SDLC (Software Development Life Cycle) andAgileprocess.
• Having an excellent knowledge of theClaims adjudication process,Subscribers,Providers andPayerswithin the Health insurance domain.
• Prepared both the positive and negative scenarios to cover all the possible scenarios in all the projects.
• Good knowledge inQC, ALM,Jira toolandRallyand used them widely in the projects.
• Have excellent intellectual, interpersonal, technical and communication skills.
• Ability to interact and communicate with personnel from technical to high-level executive management.
• Ability to learn and adopt new advancements in the software environment of my working domain such as Horton works.

TECHNICAL SKILLS

Technologies: Scrum Master, Agile Process, Requirement Analysis, Acceptance Criteria, ATDD, TDD, Mapping the requirements to the project, Manual testing

Tools: Rally, planning Poker, Jira Tool, Kanban, Flowdock, Confluence, HP Quality Center,, SQL, Gitlab

Database: Oracle 10g, SQL Server 2012/2018, MySQL

Operating Systems: WINDOWS, MS-DOS 6.2, MVS

PROFESSIONAL EXPERIENCE

Confidential, Ashburn VA

Sr. Scrum Master

Responsibilities:

• As a Scrum master facilitated the daily scrum calls, grooming, sprint reviews, sprint retrospectives and planning meetings.
• Help product owner in defining goal for the sprint and grooming the requirements.
• Worked on the agile transformation of this project from the Waterfall methodology.
• Lead the Scrum teams and updated spring progress to the product owner/stakeholders on regular basis and analyse Burn down charts.
• User Story preparations as per the client’s expectations and help the team to understand them.
• Provide RTE with all the detail of the project in SOS meeting.
• Conduct financial analysis and worked on the wealth plan.
• Have experience with Kanban tool to visualize work and optimize the flow of the work among the team
• As Product owner in creating the Features, User stories and Manage M3 system environment
• Worked on the ranking/prioritizing of the backlog user stories for PI planning and also for sprint planning.
• Monitored the burn-down charts on daily basis and removed the impedimentsto the team to maintain the pace of the scrum team.
• Proposed the use of the Flow dock communication tool in the team.
• Created and maintained the scrum-based flow dock groups and reduced the communication gaps/dependency time.
• Perform reports in Tableau for data analysis.
• Worked with Product Owner to prioritize Epics, Features and User Stories in PI planning’s.
• Organized the daily Scrum calls as a part of agile project methodology.
• Gathered all the points shared in the retrospective meetings and prepared the Minutes of Meetings and also the action items.
• Ensured to address the retrospective action items by the scrum team/respective members before the next sprint planning.
• Facilitated getting the work done without force, assigning, or dictating the work.
• Helped the senior scrum master/RTE to facilitate the scrum of scrums and the Program Increment (PI) meetings.
• Gathered and reported the velocity graphs to the complete team from two scrums teams before the next Program Increment (PI) meeting.
• Worked as a combined BA and scrum master in the project when required.
• Ensured that the user stories in the backlog are prioritized and estimated, which includes scheduling and facilitating the planning poker sessions.
• Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
• Reviewed the User Stories with the scrum team to identify the gaps in the Acceptance Criteria and update them as required.
• Participated in the bi-weekly Production checkouts and releases along with the team and helped in UAT testing as required.
• Suggested a few changes in the communication process and data exchange between Offshore and Onshore which reduced the dependency or wait time between the teams

Environment: SAFe, Agile, MS Office, JIRA, Team Foundation Server (TFS), SoapUI, TeamSite (CMS), Web Services, Doors, and MS Project

Confidential, Louisville, KY

Scrum Master and Product owner

Responsibilities:

• Worked as a Scrum Master for two Scrum teams
• Worked on breaking the Epics and Features into the User stories and loaded them into sprints in Jira.
• Worked on the Confluence tool in preparing the impediments list and the retrospective items.
• Worked on Infor M3 database, M3 documents including invoices, statements, purchase orders, order confirmations
• Worked on the user story acceptance criteria refinement.
• Worked on the INVEST criteria for the user stories in the backlog and worked on prioritizing them.
• Responsible to include all the required specifications, links and wireframes in the user stories.
• Interacted with stakeholders/product owners to gather the requirements and to map them with the User stories.
• Responsible for the matrix reports like burn down charts, burn-up charts and velocity graphs.
• Point of contact for any external dependencies or escalations for both the Scrum teams.
• Worked with the product owner in creating the Features and User stories.
• Responsible for conducting the Planning poker sessions to point out the user stories during the planning meetings.
• Updated the Confidential progress to the product owner/stakeholders on regular basis.
• User Story preparations as per the client’s expectations and help the scrum team to understand them.
• Ensured that the user stories in the backlog are prioritized and estimated, which includes scheduling and facilitating the planning poker sessions.
• Monitored the burn-down charts on daily basis and removed the impediments to the team to maintain the pace of the scrum team.
• Established multiple scrum/agile teams, capable of handling multiple scrum teams - leading and coaching the teams
• Facilitating Confidential Planning and Estimations, Product backlog grooming, Retrospective and Confidential Reviews & Demos
• Reporting in the scrum of scrums and highlight various dependencies, risks and issues; Highlighting the same in status reporting
• Removing impediments by finding the right personnel. Facilitating discussion, decision making, and conflict resolution
• Gathered all the points shared in the retrospective meetings and prepared the Minutes of Meetings and also the action items.
• Ensured to address the retrospective action items by the scrum team/respective members before the next confidential planning.
• Facilitated getting the work done without force, assigning, or dictating the work.
• Helped the senior scrum master/RTE to facilitate the scrum of scrums and the Program Increment (PI) meetings as per SAFe.
• Gathered and reported the velocity graphs to the stakeholders for both scrum teams before each Program Increment (PI) meeting.
• Helped the team in understanding the agile concepts and the agile practices to improve the team’s delivery.
• Reviewed the User Stories with the scrum team to identify the gaps in the Acceptance Criteria and update them as required.
• Participated in the bi-weekly Production checkouts and releases along with the team and helped in UAT testing as required.
• Suggested a few changes in the communication process and data exchange between Offshore and Onshore which reduced the dependency or wait time between the teams.

Confidential

Business Analyst and Scrum master

Responsibilities:

• Streamlining and enhancing the Software delivery process in alignment with Scaled Agile Framework SAFe.
• Coordinating with Agile Coaches and Release Train Engineers in facilitating and organizing the PI Planning every quarter
• Mapping and communicating inbound and outbound dependencies to concerned verticals well ahead of PI Planning to ensure the coordinated efforts of the teams are rightly aligned to PI Objectives
• Proactive in Scrum of Scrums in voicing out on Concerns, dependencies, follow-ups, and impediments
• Successfully handled 2 high traffic holiday support seasons of Thanksgiving and Christmas for 2019 and 2020 in terms of facilitation, process management, resource allocation and coordination
• Facilitating executive Stand-ups during the peak seasons with Directors and Senior Directors ensuring all the key escalation issues are addressed and logged in critical issue tracker in JIRA
• Engaging with delivery management team such as Site Reliability Engineers and SEO Engineers during a production deployment thus ensuring the deployment plan is ready with all the necessary signoffs from key stakeholders
• Designed Custom Dashboards and Reports in JIRA using rich-filter plugins and JQL scripts for key decision makers
• Enabling development teams to deliver faster and better by implementingDevOps practices.
• Facilitating Agile centric sessions with Agile Coaches & Scrum Masters such as Lean Coffee & Scrum Community of Practices
• Owning Scrum process framework that ties in with the product and functionality delivery of features and components
• Designing, drafting, and experimenting SDLC process improvements to enhance the effectiveness and efficiency of the team
• Accountable for owning and managing JIRA delivery and readiness work management board
• Member and an active participant in Scrum Community of Practices that works to collaborate best practices and continuous improvements to the teams Confidential an enterprise level

Confidential

Business Analyst and Scrum Master

Responsibilities:

• Facilitated project planning, daily stand-up meetings, Sprint reviews, Retrospectives, Release planning and demos
• Ensured the features and user stories are aligned to the functional and non-functional requirements
• Offering support to the team by exercising servant leadership style and leading by example
• Maintained and Monitored Project Plans, project schedules, work hours and Budget
• Creating reports as and when needed for Project Leadership including progress, risks, dependencies, issues, delays and action
• Instructing and modelling core Agile principles of collaboration, prioritization, team accountability and visibility
• Worked with the engineering managers to identify cross-team dependencies and manage inter-functional tasks
• Assisted team with making appropriate commitments through story selection, sizing, and task definition
• Supported product owner in management of backlog, negotiating the minimum viable product for delivery, identification of stakeholders and stakeholder conditions of acceptance.
• Experienced with customer-facing web application development and database projects.
• Conducted technical training sessions regarding agile development methods and participated in meetings, technical discussions, reviews, and release planning.
• Involved in breaking down high level EPICS into user stories and streamlined the daily delegation of incoming issues using Issue tracking system.