SUMMARY

• Around 7+ years of diverse experience in Project management wif emphasis on Scrum Master Role, business analyst and Product owner
• Conducted all scrum ceremonies like daily scrums, User story/Backlog grooming, Retrospective and planning meetings.
• Experience on Scrum task board, Scrum iteration board, Kanban board which allows team to check teh progress of work and Jira tool, Jira task boards and have experience in Tableau.
• Good knowledge of theBurn - Down charts, Sprint planning, User Story pointing, User Story Splitting and teh PI planning’s.
• Experience in wealth management and manages expense spreadsheets.
• Worked as Product Owner and be teh “voice of teh customer” as well as business stakeholders by maintaining and prioritizing teh project backlog to ensure dat teh team is working on stories dat maximize business value and deliver necessary fix
• Worked on teh project transformation to Agile methodology from teh waterfall model.
• Working knowledge on teh PI planning (Program Increment)
• Motivated, inspired, and improved teh lives and productivity of teh scrum team.
• Have good knowledge in Agile/Scrum methodology, Rally Tool, Jira tool, Sprints and Waterfall methodology of Project Life Cycle.
• Worked as a Combined Scrum Master and BA/QA in multiple projects.
• Good knowledge on gathering teh requirements, requirement analysis and mapping them to teh project.
• Some Experience of managing cost based spreadsheets
• Hands-on experience in preparing teh user stories/use cases as per teh requirements and halping teh team to understand them.
• Good in writing both functional and non-functional requirements.
• Working knowledge on teh Use Case preparation as per teh system and teh logic/mapping documents.
• Hands-on experience inSTLC(Software Testing Life Cycle),SDLC (Software Development Life Cycle) andAgileprocess.
• Having an excellent knowledge of theClaims adjudication process,Subscribers,Providers andPayerswifin teh Health insurance domain.
• Prepared both teh positive and negative scenarios to cover all teh possible scenarios in all teh projects.
• Good knowledge inQC, ALM,Jira toolandRallyand used them widely in teh projects.
• Have excellent intellectual, interpersonal, technical and communication skills.
• Ability to interact and communicate wif personnel from technical to high-level executive management.
• Ability to learn and adopt new advancements in teh software environment of my working domain such as Horton works.

TECHNICAL SKILLS

Technologies: Scrum Master, Agile Process, Requirement Analysis, Acceptance Criteria, ATDD, TDD, Mapping teh requirements to teh project, Manual testing

Tools: Rally, planning Poker, Jira Tool, Kanban, Flowdock, Confluence, HP Quality Center,, SQL, Gitlab

Database: Oracle 10g, SQL Server 2012/2018, MySQL

Operating Systems: WINDOWS, MS-DOS 6.2, MVS

PROFESSIONAL EXPERIENCE

Confidential, Ashburn VA

Sr. Scrum Master

Responsibilities:

• As a Scrum master facilitated teh daily scrum calls, grooming, sprint reviews, sprint retrospectives and planning meetings.
• Help product owner in defining goal for teh sprint and grooming teh requirements.
• Worked on teh agile transformation of dis project from teh Waterfall methodology.
• Lead teh Scrum teams and updated spring progress to teh product owner/stakeholders on regular basis and analyse Burn down charts.
• User Story preparations as per teh client’s expectations and halp teh team to understand them.
• Provide RTE wif all teh detail of teh project in SOS meeting.
• Conduct financial analysis and worked on teh wealth plan.
• Have experience wif Kanban tool to visualize work and optimize teh flow of teh work among teh team
• As Product owner in creating teh Features, User stories and Manage M3 system environment
• Worked on teh ranking/prioritizing of teh backlog user stories for PI planning and also for sprint planning.
• Monitored teh burn-down charts on daily basis and removed teh impedimentsto teh team to maintain teh pace of teh scrum team.
• Proposed teh use of teh Flow dock communication tool in teh team.
• Created and maintained teh scrum-based flow dock groups and reduced teh communication gaps/dependency time.
• Perform reports in Tableau for data analysis.
• Worked wif Product Owner to prioritize Epics, Features and User Stories in PI planning’s.
• Organized teh daily Scrum calls as a part of agile project methodology.
• Gatheird all teh points shared in teh retrospective meetings and prepared teh Minutes of Meetings and also teh action items.
• Ensured to address teh retrospective action items by teh scrum team/respective members before teh next sprint planning.
• Facilitated getting teh work done wifout force, assigning, or dictating teh work.
• Helped teh senior scrum master/RTE to facilitate teh scrum of scrums and teh Program Increment (PI) meetings.
• Gatheird and reported teh velocity graphs to teh complete team from two scrums teams before teh next Program Increment (PI) meeting.
• Worked as a combined BA and scrum master in teh project when required.
• Ensured dat teh user stories in teh backlog are prioritized and estimated, which includes scheduling and facilitating teh planning poker sessions.
• Helped teh team in understanding teh agile concepts and teh agile practices to improve teh team’s delivery.
• Reviewed teh User Stories wif teh scrum team to identify teh gaps in teh Acceptance Criteria and update them as required.
• Participated in teh bi-weekly Production checkouts and releases along wif teh team and halped in UAT testing as required.
• Suggested a few changes in teh communication process and data exchange between Offshore and Onshore which reduced teh dependency or wait time between teh teams

Environment: SAFe, Agile, MS Office, JIRA, Team Foundation Server (TFS), SoapUI, TeamSite (CMS), Web Services, Doors, and MS Project

Confidential, Louisville, KY

Scrum Master and Product owner

Responsibilities:

• Worked as a Scrum Master for two Scrum teams
• Worked on breaking teh Epics and Features into teh User stories and loaded them into sprints in Jira.
• Worked on teh Confluence tool in preparing teh impediments list and teh retrospective items.
• Worked on Infor M3 database, M3 documents including invoices, statements, purchase orders, order confirmations
• Worked on teh user story acceptance criteria refinement.
• Worked on teh INVEST criteria for teh user stories in teh backlog and worked on prioritizing them.
• Responsible to include all teh required specifications, links and wireframes in teh user stories.
• Interacted wif stakeholders/product owners to gather teh requirements and to map them wif teh User stories.
• Responsible for teh matrix reports like burn down charts, burn-up charts and velocity graphs.
• Point of contact for any external dependencies or escalations for both teh Scrum teams.
• Worked wif teh product owner in creating teh Features and User stories.
• Responsible for conducting teh Planning poker sessions to point out teh user stories during teh planning meetings.
• Updated teh Confidential progress to teh product owner/stakeholders on regular basis.
• User Story preparations as per teh client’s expectations and halp teh scrum team to understand them.
• Ensured dat teh user stories in teh backlog are prioritized and estimated, which includes scheduling and facilitating teh planning poker sessions.
• Monitored teh burn-down charts on daily basis and removed teh impediments to teh team to maintain teh pace of teh scrum team.
• Established multiple scrum/agile teams, capable of handling multiple scrum teams - leading and coaching teh teams
• Facilitating Confidential Planning and Estimations, Product backlog grooming, Retrospective and Confidential Reviews & Demos
• Reporting in teh scrum of scrums and highlight various dependencies, risks and issues; Highlighting teh same in status reporting
• Removing impediments by finding teh right personnel. Facilitating discussion, decision making, and conflict resolution
• Gatheird all teh points shared in teh retrospective meetings and prepared teh Minutes of Meetings and also teh action items.
• Ensured to address teh retrospective action items by teh scrum team/respective members before teh next confidential planning.
• Facilitated getting teh work done wifout force, assigning, or dictating teh work.
• Helped teh senior scrum master/RTE to facilitate teh scrum of scrums and teh Program Increment (PI) meetings as per SAFe.
• Gatheird and reported teh velocity graphs to teh stakeholders for both scrum teams before each Program Increment (PI) meeting.
• Helped teh team in understanding teh agile concepts and teh agile practices to improve teh team’s delivery.
• Reviewed teh User Stories wif teh scrum team to identify teh gaps in teh Acceptance Criteria and update them as required.
• Participated in teh bi-weekly Production checkouts and releases along wif teh team and halped in UAT testing as required.
• Suggested a few changes in teh communication process and data exchange between Offshore and Onshore which reduced teh dependency or wait time between teh teams.

Confidential

Business Analyst and Scrum master

Responsibilities:

• Streamlining and enhancing teh Software delivery process in alignment wif Scaled Agile Framework SAFe.
• Coordinating wif Agile Coaches and Release Train Engineers in facilitating and organizing teh PI Planning every quarter
• Mapping and communicating inbound and outbound dependencies to concerned verticals well ahead of PI Planning to ensure teh coordinated efforts of teh teams are rightly aligned to PI Objectives
• Proactive in Scrum of Scrums in voicing out on Concerns, dependencies, follow-ups, and impediments
• Successfully handled 2 high traffic holiday support seasons of Thanksgiving and Christmas for 2019 and 2020 in terms of facilitation, process management, resource allocation and coordination
• Facilitating executive Stand-ups during teh peak seasons wif Directors and Senior Directors ensuring all teh key escalation issues are addressed and logged in critical issue tracker in JIRA
• Engaging wif delivery management team such as Site Reliability Engineers and SEO Engineers during a production deployment thus ensuring teh deployment plan is ready wif all teh necessary signoffs from key stakeholders
• Designed Custom Dashboards and Reports in JIRA using rich-filter plugins and JQL scripts for key decision makers
• Enabling development teams to deliver faster and better by implementingDevOps practices.
• Facilitating Agile centric sessions wif Agile Coaches & Scrum Masters such as Lean Coffee & Scrum Community of Practices
• Owning Scrum process framework dat ties in wif teh product and functionality delivery of features and components
• Designing, drafting, and experimenting SDLC process improvements to enhance teh effectiveness and efficiency of teh team
• Accountable for owning and managing JIRA delivery and readiness work management board
• Member and an active participant in Scrum Community of Practices dat works to collaborate best practices and continuous improvements to teh teams Confidential an enterprise level

Confidential

Business Analyst and Scrum Master

Responsibilities:

• Facilitated project planning, daily stand-up meetings, Sprint reviews, Retrospectives, Release planning and demos
• Ensured teh features and user stories are aligned to teh functional and non-functional requirements
• Offering support to teh team by exercising servant leadership style and leading by example
• Maintained and Monitored Project Plans, project schedules, work hours and Budget
• Creating reports as and when needed for Project Leadership including progress, risks, dependencies, issues, delays and action
• Instructing and modelling core Agile principals of collaboration, prioritization, team accountability and visibility
• Worked wif teh engineering managers to identify cross-team dependencies and manage inter-functional tasks
• Assisted team wif making appropriate commitments through story selection, sizing, and task definition
• Supported product owner in management of backlog, negotiating teh minimum viable product for delivery, identification of stakeholders and stakeholder conditions of acceptance.
• Experienced wif customer-facing web application development and database projects.
• Conducted technical training sessions regarding agile development methods and participated in meetings, technical discussions, reviews, and release planning.
• Involved in breaking down high level EPICS into user stories and streamlined teh daily delegation of incoming issues using Issue tracking system.