SUMMARY

• Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.
• Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
• Acting as a Scrum Master, taking responsibility for managing product releases and dependencies between teams and third parties or between assigned teams and other Scrum teams
• Working noledge of ITIL practices like Request Management, Incident Management, Change management, Problem management and Service Level Agreements
• Experience working on ITSM tools like ServiceNow, BMC Remedy and CA Service desk
• Managing and tracking project finances, Cost management, cost estimation etc
• Making sure team follows all the Security and Compliance regulations
• Working noledge of Core Infra projects like Migrations, Scaling etc
• Experience in handling Windows Servers/networking projects
• Working on data governing policies for Integrations
• Support development of product roadmaps Strengthening the presence of the team as an Agile centre of excellence. Actively contributing to the organization Agile Community
• Analysing new and complex project - related problems and creating innovative solutions involving finance, scheduling, technology, methodology, tools and solution components
• Ensuring appropriate staffing for assigned projects or tasks; developing personnel
• Providing appropriate oversight to engineers, analysts, and support personnel
• Reviewing and evaluating work of staff and preparing periodic performance reports
• Ensuring product quality and timeliness of efforts

TECHNICAL SKILLS

Skills: Project Management, People Management, Team Building & Leadership & STLC Process, RFPs &SOWs, Project Programme, Product & Portfolio Management, Development Skills, Client Communication, QA Management, Team Management, Agile - Scrum, Large Account Management, Strategy & Execution, Transitioning and ODC Setup, QA Automation, Change Management, Performance Reviews, Project Planning, Transition Management, Risk Management, Resource Management, Process Management, JAVA, J2EE.

Management Tools: JIRA, Azure Devops, Share point .

Ticketing Tools: Service Now, ITSM,BMC Remedy, CA Service Desk, Power BI Reporting Tool, MS Project, IcM .

Documentation Tools: MS Word, MS Excel, MS PowerPoint

Specializations: SLA, SOW, Requirement Gathering, Project Documents, User stories, Bid Response, User Manuals, Test Manuals, Collaterals, Executive Summaries, Capability Statements, Technical Brochures, Email Scripts, Call scripts

PROFESSIONAL EXPERIENCE

Project Manager

Confidential - Redmond WA

Responsibilities:

• Acting as a Scrum Master, taking responsibility for managing product releases and dependencies between teams and third parties or between assigned teams and other Scrum teams
• Managing and tracking project finances, cost estimations etc
• Working in service management practices like Change/Incident/request/problem management
• Working on SLA/SLI agreements, SOW, Escalation matrices etc.
• Support development of product roadmaps Strengthening the presence of the team as an Agile centre of excellence. Actively contributing to the organization Agile Community
• Analyzing new and complex project-related problems and creating innovative solutions involving finance, scheduling, technology, methodology, tools and solution components
• Ensuring appropriate staffing for assigned projects or tasks; developing personnel
• Providing appropriate oversight to engineers, analysts, and support personnel
• Reviewing and evaluating work of staff and preparing periodic performance reports
• Ensuring product quality and timeliness of efforts
• Protect the team from outside interference, removing impediments, and ensure dat the work is delivered as a team. Escalate to the Senior Scrum Master as required
• Meet customer and project objectives by developing and leading project execution functions including planning, tracking, reporting, reviews, quality management and communications, risks, and issues within the construct of the Agile Program
• Facilitate a culture of openness, transparency, experimentation, honest introspection, continuous improvement, learning and sharing
• Planning and Executing the Core infra projects like Server migrations, Database Server migrations, Cross technology transformations, Networking projects etc
• Working on data governance policies for integration
• Working with team to create Integration pipelines for Database governance
• Working on SSIS and other integration tools like Informatica to use SQL Server as Database repositories
• Designing database objects for supplying data to Integration tools to use SQL Server as Database Repository
• Conducting Infosec reviews to maintain the security aspects of Systems are intact
• Perform periodical security audits to identify any Security leaks in the existing applications
• Planning and discussing with Data/platform Infosec teams to work on various security mechanisms like data encryption, Secured endpoints/connections and Cloud level firewalls/VPCs
• Conduct internal compliance reviews to check whether we are compliant to policies of Project/Company.
• Maintaining and providing required data for company wide main Compliance and Security audits
• Discover, plan, execute and exit the Application migration by liaising with the different teams (App Team, Business, Client Program Managers, QA, Azure Engineers and Developers).
• Collaborate with the key business stake holders and discuss about the project migration scope, create migration strategy, project planning, execution and exit and deliver the projects on time in Azure Platform.
• Created and managed detailed organizational systems and coordinated projects across a diverse group of stakeholders.
• Developed client relationships and working closely with users and vendors to ensure acceptance and the quality of the project.
• Developed WBS, Project Schedule, determining Milestone, Accessing Risk, and plan risk response, Documenting Lessons Learned
• Managed and lead the team of 60 resources for support and maintenance of existing system as well as providing technical solutions. Keeping project in scope, on schedule.

Project Lead - SQL

Confidential

Responsibilities:

• Worked as 24X7 production support with a rotation basis.
• Resolving the tickets depends on the Priority levels within the SLAs.
• Using 3rd party tools like LiteSpeed in taking the backups for high compression level.
• Daily Checking the health of the Databases Application wise.
• Daily monitoring the DB space Management issues and allocating the required space to the databases.
• Monitoring the temp db full and transactional log full issues.
• Applying patches to test/dev/productions servers.
• Creation of SQL Logins, Roles and Authentication Modes.
• Implemented Log Shipping and troubleshooting the errors.
• Implemented Mirroring as a disaster recovery solution.
• Monitoring the status of Maintenance jobs - schedule to run daily and on weekends.
• Rebuilding the indexes at regular intervals for the better performance.
• Configured Transaction Replication between the production servers.
• Stand-up, Demonstration, Story Point Estimation, Retrospective, Iteration Planning, Backlog Grooming on large Agile and Safe software development projects.
• Provided hands-on development, enhancements management and modifications using multi-tier framework
• Worked with Confidential office product, SharePoint, Confidential exchange server & Office Communication. Managing onshore/offshore teams using Communicator, Live online meeting, Video conferencing, Screen Sharing.
• Oversaw development stages such as planning, refinement, and review, directing the team to be successful in developing an accurate product.
• Communicated with the customer and stakeholders to showcase the value the development team TEMPhas produced

Database Administrator

Confidential

Responsibilities: -

• 24 X 7 on call Production Support.
• Installed SQL server 2005/2008, Configuration and Administration.
• Monitoring and Troubleshooting of backup issues.
• Maintain Transaction logs availability for up to the minute recoverability to restore.
• Setting up Backup/Restore to ensure minimal down time and minimal data loss.
• Involved in moving system databases.
• Reorganize and Rebuilding Indexes for better performance.