We provide IT Staff Augmentation Services!

Senior Project/program Manager Resume Profile

New York, NY

Summary

  • Expert IT Department and Project/Program Manager with extensive application development and systems analysis experience. An ideal position would leverage expertise in management of teams and/or projects, complex enterprise systems and software rollouts that support a companywide user base. Proven ability to manage system releases effectively on time and on budget.
  • Certified Project Management Professional PMP .
  • Certified SCRUM Master CSM
  • Extensive Life Insurance and annuity experience.
  • Excellent leadership and team-building skills.
  • Managed teams on shore, remotely and off shore.
  • Managed resources, consultants and vendors in projectized and functional matrix environments.
  • Strong interpersonal skills - motivational, negotiation, listening, judgment, conflict management, etc.
  • Extensive use of MS Office and other planning tools TFS, Rally, Daptiv, HP-PPM, Sharepoint .
  • Experience leading projects within Waterfall and Agile/SCRUM SDLC methods.
  • Maintained project and production support budgets, reporting financial information to all levels.
  • Extensive customer, C-level, client, user and business partner facing experience.
  • Excellent organization, verbal and written skills. Able to work in a constantly changing environment.
  • Proven implementation skills. Ability to work under pressure and deadlines. Frequently Multitasked.
  • Application Development, Systems / Business Analysis skills. Strong judgment and analytical ability.
  • Managed ETL, .NET, J2EE Unix system web and Citrix startups, re-platforms and ongoing support.
  • Experience with outsourcing initiatives from concept through transition, managing the group thereafter.

Experience

Confidential

Senior Project/Program Manager, Scrum Master

  • Senior Project/Program Manager and Scrum Master for all application development supporting specific security systems for the NYPD.
  • Manage large scale new product/feature projects and frequent deployments for small enhancements and production support within an Agile Scrum methodology.
  • Currently managing on shore and remote teams.
  • Manage projects using Microsoft tools 2013 , MS Project Server and Team Foundation Server TFS
  • Maintain/manage PM activity such as Risks, Issues, Change control, SOW and overall project health.
  • Produce program level reporting on health and financial status both fixed fee and time material

Confidential

Project/Program Manager, SCRUM Master for various NTT Data Clients.

  • Program Manager for all projects under Web Illustrations program.
  • Maintained client and vendor relationships participated in strategic planning and overall collaboration between the client and other vendors. Managed on shore, near shore and remote teams.
  • Manage project using NTT Data tools, SharePoint repository and extensive use of MS Project 2010.
  • Report status to clients and senior NTT Data staff. Create various financial reporting and matrixes.
  • Maintain/manage PM activity such as Risks, Issues, Change control, SOW and overall project health.
  • Maintain Program level reporting and management to various Illustration technical teams.

Confidential

  • Senior Project Manager and team manager/ Scrum Master for project CPRR-Central Payments.
  • Maintain client and vendor relationships participate in strategic planning and overall collaboration between the client and other vendors including PMQA and a major bank.
  • Lead a team of Informatica developers with interfacing using EDI, BAs, QA, infrastructure and overall management of the project using Agile/Scrum methodology. Provide leadership and guidance.
  • Scrum Master for the team carry out daily Scrums, resolved issues, enforce agile methods.
  • Managed project using the Rally Agile management tool and extensive use of MS Project 2010.
  • Report status to clients and senior NTT Data staff. Create various financial reporting and matrixes.
  • Maintained and managed PM activity, risks, issues, change controls and overall project health.
  • Maintained user stories, backlog, iteration burn, problem/conflict resolution and overall moral.

Confidential

Project Manager

  • Assumed responsibility for Program Montana which entails various projects centered on the conversion of over 160,000 Citi accounts to Fiserv systems. Assumed Program responsibility for new web based user experience for core trading system.
  • Assumed responsibility in other client facing and infrastructure projects including another client account file conversion, data center move for four major clients and web product systems.
  • Created project management plans scope, time, cost, procurement for various projects in-flight.
  • Created/maintained project schedules, in both MS project and Daptiv eProject maintaining tasks, resource usage, capacity planning, risks, issues and change controls.
  • Manage projects in waterfall SDLC and Agile/SCRUM methodologies.
  • Work closely with analyst and development teams applying in overall project/program leadership.
  • Managed on shore, remote and off shore development and testing teams.

Confidential

Senior Project Manager

  • Temporary Assignment - Senior PM Consultant at MEDCO in Franklin Lakes NJ.
  • Assumed project management for 2 major multi-system Projects in support for federal HIPAA.
  • Worked closely with application managers and directors in acquiring project status.
  • Maintained project schedules for tasks, resource capacity analysis/usage and risk/issue. Analyzed, created and presented change control to CC committee. Negotiated for resource commitment.
  • Created Bi-weekly project artifacts to Portfolio Director for executive reporting on portfolio health.

Confidential

Project Manager

  • Temporary non-paying assignment to set up project management plans and schedules for Marine, Yacht booking and mobile WEB projects. Acquired investors would have secured a permanent position.
  • Provide project management artifact updates as needed for WEB/WAP on a part time basis.
  • Created project management plans scope, time, cost, procurement for various projects in-flight.
  • Created project schedules, WBS', which included cost and resource allocations.
  • Created project management plans and schedule templates for future projects.
  • Established project policies for company to follow.

Confidential

Senior Project/Staff Manager

  • Temporary non-paying assignment to help a family business with an application re-engineering.
  • Managed a small development team to re-platform an old Unix based inventory/mail order system to a .NET SQL client/server WINTEL platform. Provided leadership and vision to team.
  • Project managed this endeavor, collecting and documenting requirements, created project management plan, and managed risk/issue, change control.

Confidential

Senior IT Project/Department Manager

  • Department manager for programming, BA, SA and QA staff to support Commercial Auto insurance.
  • Provided leadership, career guidance and development to staff including performance reviews, mentoring, promotions, and compensation determination resulting in increased staff productivity.
  • Manager of Property and Casualty insurance projects from concept through completion. Proven ability to effectively manage concurrent projects involving multiple systems and IT departments home and remote supporting Claims, Reporting and information to various systems.
  • Extensively used project planning tools MS project, Lotus Notes, risk management.
  • Managed cost budget to allocate overall cost estimate to individual tasks.
  • Produced project status reports, managed the team and resolved daily issues with emphasis on waterfall, agile, SDLC and PMBOK processes. Proven ability to deliver quality applications, solutions and improvements through well managed on-time, under budget projects.
  • Maintained 1.5 million dollar budget for discretionary and production support and capacity planning.
  • Managed staff in all major software releases, under SOX guidelines including project management, following Standard SDLC, PMLC, formal change management and issue tracking.
  • VM: Performed vendor management with the infrastructure outsourcing vendor to execute a complete hardware refresh for all Commercial Auto environments.
  • DR/SOX: Member of IT Disaster Recovery and SOX supervisory committees which ensured regulatory compliance and disaster recovery.
  • Mainframe: Responsible for all mainframe COBOL applications used to communicate and pass data among 17 other systems via MQ series.
  • VPN/Extranet: Responsible for 7 .NET WINTEL Citrix environments supporting Commercial Auto, consisting of 33 GTS and application/database clusters, and DMV extranet. Managed a complete hardware refresh that included upgrades to SQL server, IIS, MS 2003 Server and MS .NET 2.0.
  • Testing/QA: Managed HP Mercury WinRunner /LoadRunner performance testing and QA testing.
  • Reporting: Served as Senior Project Manager for a new enterprise wide reporting platform that transferred policy information in XML to Data Mart Star format via ETL, Informatica and Operational Data Store ODS . Applied Agile SDLC for ETL Informatica mapping development.

Hire Now