We provide IT Staff Augmentation Services!

Project Manager Resume Profile

Dripping Springs, TX


Project Manager - Facilitator - Trainer

  • Based on 14 years project management, business analyst and facilitation and training delivery experience, possesses excellent organizational skills and a great desire to complete a project to the satisfaction of the customer. A highly effective communicator and proven leader capable of fostering meaningful interaction among team members and training participants. Available for travel and possesses knowledge of a wide variety of computer software including MS Word, MS Project, Excel, Visio, PowerPoint, Outlook and Groupwise.
  • Attention to detail, above-average communication skills and expertise in operational change management all characteristics cultivated from a project management background - combined with an easy-going and patient personality have proven highly effective tools for guiding team members and students to a full understanding of expectations or the subject at hand.
  • Has 5 years experience with implementation projects to convert from a legacy system to a newly designed or updated system. In addition has enjoyed 7 years experience with Texas Child Support Enforcement projects following the Project Management Life Cycle PMLC as well as the Systems Development Life Cycle SDLC including a period of time involved with a multi-year initiative to incrementally renew Texas' Child Support legacy system.


Project Manager


  • Served as Operational Project Manager for data clean up and conversion mapping of more than 500,000 customer case records from a legacy system environment to a DB2 environment.
  • The Benefits Redesign Project to automate the eligibility determination and case management functions spanned a period of 5 years engaging 30 50 client staff working alongside 20 30 consulting staff.
  • The Conversion team consisted of the Operational Project Manager, three client staff and one external consultant.


  • Served as Operational Project Manager for design, development, testing and implementation of an automated system to manage approved Workforce Investment Act WIA training providers.
  • Had hands on involvement scripting and testing the functionality of all web pages and processes.
  • This 2-year project moved the online application process and maintenance of 500 approved training providers from HTML to Websphere.
  • The TPCS Project consisted of the Operational Project Manager, IT Project Manager, four client staff and one external consultant.


  • Developed Emergency Preparedness and Response Plan to a Declared SDU Disaster
  • Planned, developed and implemented Emergency Preparedness and Response exercises involving base staff as well as executive management
  • Facilitated, documented and presented project lessons learned.
  • Developed and presented regular status reports to stakeholders.


  • Served as Procurement Project Manager to secure the services of a Digital Imaging Vendor to perform statewide backfile conversion of approximately 66 million pages in preparation for the transitioning Child Support physical files to an electronic document management environment.
  • Managed a 3-month file preparation Time Motion Study to determine extent of vendor responsibilities.
  • Managed requirements gathering as well as the development of solicitation documents including Request for Proposal RFP and Statement of Work SOW .
  • Scheduled and directed vendor questions and answers, vendor conference and vendor discussions
  • Managed vendor evaluation, scoring and selection.
  • Facilitated, documented and presented project lessons learned.
  • This 16-month project required continuous coordination of the Information Technology, Legal, Contract Management and Quality Management teams as well as stakeholders.
  • Developed and presented regular status reports to stakeholders


  • Facilitator FAST Facilitation Method
  • and accuracy
  • - Evaluate, monitor, and test solutions request changes to ensure efficiency
  • effective outcome
  • - Analyze research findings and form recommendations in order to produce a more
  • - Assist in planning, analysis, and issue resolution
  • - Manage action items assigned to project resources
  • - Develop and provide presentations
  • - Gather and document user project requirements.
  • - Create current and To Be work flows
  • Business Analyst
  • - Identify, negotiate and manage project resources
  • - Define acceptance criteria
  • - Identify and escalate issues
  • - Identify and analyze risks
  • Risk Management Plan
  • Communication Plan
  • Quality Management Plan
  • Budget
  • Project Schedule using Microsoft Project
  • Work Breakdown Structure WBS
  • Scope Statement
  • Project Management Plan
  • Charter
  • - Develop, implement, manage and report on:
  • - Manage all phases of the Project Management Life Cycle PMLC and Systems Development Life Cycle SDLC
  • Project Manager
  • Process Modeling
  • Problem Solving
  • Project Planning
  • Requirements Gathering
  • Lessons Learned

Hire Now