Project Manager Resume Profile
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Dripping Springs, TX
SUMMARY OF QUALIFICATIONS
Project Manager - Facilitator - Trainer
- Based on 14 years project management, business analyst and facilitation and training delivery experience, possesses excellent organizational skills and a great desire to complete a project to the satisfaction of the customer. A highly effective communicator and proven leader capable of fostering meaningful interaction among team members and training participants. Available for travel and possesses knowledge of a wide variety of computer software including MS Word, MS Project, Excel, Visio, PowerPoint, Outlook and Groupwise.
- Attention to detail, above-average communication skills and expertise in operational change management all characteristics cultivated from a project management background - combined with an easy-going and patient personality have proven highly effective tools for guiding team members and students to a full understanding of expectations or the subject at hand.
- Has 5 years experience with implementation projects to convert from a legacy system to a newly designed or updated system. In addition has enjoyed 7 years experience with Texas Child Support Enforcement projects following the Project Management Life Cycle PMLC as well as the Systems Development Life Cycle SDLC including a period of time involved with a multi-year initiative to incrementally renew Texas' Child Support legacy system.
PROFESSIONAL HIGHLIGHTS
Project Manager
Confidential
- Served as Operational Project Manager for data clean up and conversion mapping of more than 500,000 customer case records from a legacy system environment to a DB2 environment.
- The Benefits Redesign Project to automate the eligibility determination and case management functions spanned a period of 5 years engaging 30 50 client staff working alongside 20 30 consulting staff.
- The Conversion team consisted of the Operational Project Manager, three client staff and one external consultant.
Confidential
- Served as Operational Project Manager for design, development, testing and implementation of an automated system to manage approved Workforce Investment Act WIA training providers.
- Had hands on involvement scripting and testing the functionality of all web pages and processes.
- This 2-year project moved the online application process and maintenance of 500 approved training providers from HTML to Websphere.
- The TPCS Project consisted of the Operational Project Manager, IT Project Manager, four client staff and one external consultant.
Confidential
- Developed Emergency Preparedness and Response Plan to a Declared SDU Disaster
- Planned, developed and implemented Emergency Preparedness and Response exercises involving base staff as well as executive management
- Facilitated, documented and presented project lessons learned.
- Developed and presented regular status reports to stakeholders.
Confidential
- Served as Procurement Project Manager to secure the services of a Digital Imaging Vendor to perform statewide backfile conversion of approximately 66 million pages in preparation for the transitioning Child Support physical files to an electronic document management environment.
- Managed a 3-month file preparation Time Motion Study to determine extent of vendor responsibilities.
- Managed requirements gathering as well as the development of solicitation documents including Request for Proposal RFP and Statement of Work SOW .
- Scheduled and directed vendor questions and answers, vendor conference and vendor discussions
- Managed vendor evaluation, scoring and selection.
- Facilitated, documented and presented project lessons learned.
- This 16-month project required continuous coordination of the Information Technology, Legal, Contract Management and Quality Management teams as well as stakeholders.
- Developed and presented regular status reports to stakeholders
PROFESSIONAL SKILLS
- Facilitator FAST Facilitation Method
- and accuracy
- - Evaluate, monitor, and test solutions request changes to ensure efficiency
- effective outcome
- - Analyze research findings and form recommendations in order to produce a more
- - Assist in planning, analysis, and issue resolution
- - Manage action items assigned to project resources
- - Develop and provide presentations
- - Gather and document user project requirements.
- - Create current and To Be work flows
- Business Analyst
- - Identify, negotiate and manage project resources
- - Define acceptance criteria
- - Identify and escalate issues
- - Identify and analyze risks
- Risk Management Plan
- Communication Plan
- Quality Management Plan
- Budget
- Project Schedule using Microsoft Project
- Work Breakdown Structure WBS
- Scope Statement
- Project Management Plan
- Charter
- - Develop, implement, manage and report on:
- - Manage all phases of the Project Management Life Cycle PMLC and Systems Development Life Cycle SDLC
- Project Manager
- Process Modeling
- Problem Solving
- Project Planning
- Requirements Gathering
- Lessons Learned
