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Technical Project Manager Resume Profile

Sept 2010 To Present Technical Project Manager Hoffman Estates, IllinoiS


Results-oriented IT Project Management Professional with over twelve years of experience in enterprise software development. A business-savvy and technically knowledgeable professional with a verifiable record of accomplishment of managing and delivering projects on time and within budget. Have strong persuasive skills and the ability in driving mutli-functional, multi-cultural local and offshore development and global teams to complete complex tasks following SDLC in an Agile, 4D, and Waterfall Project Management methodologies

computer skills

Databases: SQL, MSSQL, DB2

Configuration Tools: VSS, SOS, Perforce-4, ClearCase, Jenkins

Project Management Tools: MS Office 2003/2007 Word, Excel, PPT, Version one, Primavera, Visio, JIRA,

Operating System: Windows NT/2000/XP/7.0, IBM-RS/6000 AIX 4.3.3

Applications: Java .Net, Oracle ebusiness, Oracle Siebel, iSupport HP Quality Center



Technical Project Manager

  • As a Technical Project Manager for the Mobile Commerce and the Online Business Unit, collaborated across teams to deliver the best projects with most efficient use of resources and technologies to bring the most value as fast as possible.in an Agile/4D environment
  • Partnered with Design team, Q/A, UX , solution architects, business partners, product managers, engineering and other stake holders in initiating, planning development and deployment of an Endless Aisle User Experience Store. A solution to provide curated selection of merchandise not available on showroom floor
  • Successfully managed 10 Shopsears payment systems enhancement projects. From initiation to deployment
  • Assisted in identifying and worked with all the appropriate stakeholders in assembling the project team, assigned responsibilities, identified appropriate resources, and developed schedules to ensure timely completion of the project
  • Ensured impediment were removed, and guided the team through effective self-management by reaching out to outside teams as necessary as possible
  • Coordinated FDMS, PCI and Citi Certification activities and got the APP certified
  • Facilitated, tracked and monitored project activities, milestones, timelines and deliverables to successfully develop version two of the Sears Mobile APP
  • Kept senior management informed of project status in relation to both quality and timeliness
  • Worked closely with the product manager to make sure the project achieved the goals and met the needs of the business as defined in the requirements by the product manager
  • Identified and assessed risks and issues, anticipated and removed obstacles and artificial wait-states, recommended mitigation approaches, provided escalation management, made tradeoffs, and balanced the business needs versus technical constraints to maximize the ask of the project
  • Worked across the project team to identify and help resolve issues early so that development of the code is done as efficiently as possible


Senior Project Manager

  • As the Scrum Master of the Web and Mobile Development teams, executed projects in the Agile methodology, while simultaneously adhering to PMO methodology and processes. .
  • Led 2 globally distributed teams from design, development and deployment of Redbox Instant video streaming application on various platforms including iOS, Android, Kindle and on the Web
  • Integrated various engineering, marketing, applications, and support groups in the initiating, planning and execution including mid-course corrections as necessary of Web enhancement projects
  • Served as Agile Coach and Scrum Master for the Mobile and Web development teams and removed impediments to team progress
  • Organized and facilitates regular scrum meetings, including daily stand-ups, with the teams
  • Led sprint/release planning sessions, retrospectives, demonstrations, and other project planning and issue resolution meetings
  • Ensured impediment were removed, and guided the team through effective self-management by reaching out to outside teams as necessary as possible
  • Managed the initial release of Kindle APP from Ideation to Production and to Certification from Amazon and deploying APP to the Amazon Store
  • Successfully led the development efforts of the on time launching of AirPlay on IOS to support RedboxInstant APP
  • Worked closely with product owner and development manager to maintain backlog and prioritized issues/stories in Atlassian JIRA agile process management and bugs tracking tool, for sprints
  • Managed key dependencies and logical sequence of code development, from Scope commit through QA validation and to Production and/or Certification at ITunes, Google Play and Microsoft
  • Worked with team leaders to manage both dedicated and matrixed/offshore resources
  • Tracked and communicated project progress on the daily/weekly stakeholders /upper management call


Project Manager, Software Delivery and Support

  • As the Project Manager/Scrum Master for the Software Development team Led and managed a team of Application Engineers.in developing and deploying various PIM projects
  • Organized and facilitated regular scrum meetings, including daily stand-ups, with the team
  • Developed and maintained detailed user stories on the storyboard.
  • Led sprint/release planning sessions, retrospectives, demonstrations, and other project planning and issue resolution meetings
  • Managed functional/technical requirements gathering and design of a ESD solution for the PIM software delivery with Akamai
  • Acted as scrum master for technical support team of developers working in Jedi and Phoenix cross-functional offshore teams.
  • Developed detailed work plans, executed project plans, tracked project progress, identified project risk factors, and implemented mitigating plans to successfully complete transition of customer database from SQL to MSSQL
  • Mentored and managed aftermarket support team responsible for UAT, final delivery testing, and technical support.
  • Led stakeholder expectation and conducted workshops to review progress as well as evaluate customer feedback for use in requirement development.
  • Established and administered change management procedures.
  • Anticipated and identified tasks required to support change processing, including performing impact analysis, assigning tasks to project team members, communicating complex issues, verifying completion of tasks, and communicating implementation status to management.
  • Facilitated frequent backlog grooming sessions with scrum teams to capture additional technical requirements and identify potential risks prior to sprint planning.


Senior Program Manager

  • Managed early stages of a 20 million switching upgrade project for Verizon and Sprint Networks. The project was completed on time and saved Motorola from paying 1.5 million in penalties
  • Led project-planning initiatives, including formulation of overall implementation strategy and program scope.
  • Implemented department escalation procedures leading to 20 reduction in cycle time on design-to production issues significantly improving customer user experience and reduction in customer complaints.
  • Provided coaching and training to product owners, program managers, testers, developers, and functional managers on Agile/Lean product development processes.
  • Conducted cost-benefit analysis and accumulated project cost-benefit estimates. Developed detailed work plans, executed project plans, tracked project progress, identified project risk factors, and implemented mitigating actions.
  • Developed and approved effective communication plans to appraise project stakeholders on project progress. Reviewed and approved project status reports and presented program review documents to senior management.
  • Performed program/project closeout tasks once final project report has been signed off by sponsors.


Project Manager

  • Delivered major enhancement projects on time, under budget, leveraging 34 multi-disciplined, cross-functional global teams of 120 internal and external resources.
  • Delivered weekly communication update to IT senior leadership team and business leadership team.
  • Streamlined processes and improved customer satisfaction, resulting in immediate cost savings of 500,000 annually.
  • Supported CDMA and integrated network system configurations for large, multi-site trunking customers requiring system expertise to work through systemic issues.


Software Systems Technologist

  • Worked as a System Technologist with Motorola's flagship products including EMX Electronic Mobile Exchange as a level one test engineer responsible for development of test procedures
  • Performed complex troubleshooting at sub-system level as subject matter expert.
  • Managed system availability through routine system maintenance and performance monitoring.
  • Verified that all alternate backup power systems are functioning in the event of a power disruption or local power failure during an upgrade
  • Worked as the third shift SME on all switch issues.

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