WORK EXPERIENCE

Project Lead

Confidential

• Monitoring of application systems utilizing Appdynamics, Spectrum, and CA Cloud Monitor, plus some SQL scripts set-up to send out notifications and alerts. Systems supported are both COTS and custom-developed systems written in C /.NET and Java.
• Monitored incident tickets and ensured that we are within SLA at all times using Remedy.
• Coordinated the transfer of trouble tickets to problem tickets bugs and escalated to L3 Development support
• Coordinated activities performed by the offshore team
• Application Support for VIP Reservations, Loyalty Management Engine systems and Boomer
• Assist in troubleshooting during Strike Team calls
• Regular meetings with offshore team and MGM management
• Assisted in the creation of database alerts for the Aprimo Marketing System.
• Created Unix scripts for log analysis report for ICE
• Ensured acquisition of KT between MGM/Vendors on supported applications and maintained documentations on sharepoint.
• Assisted in the creation of notification and alert sql scripts for Aprimo Marketing Studio

Software Project Manager

Confidential

• Developed and maintained a project plan for the RRFS Technology replacement project using MS Project.
• The project replaces two legacy systems with a single app that is workflow driven and is fully integrated with existing COTS
• Established the project team composed of 2 Business Analysts, 3 Developers, 1 QA Analyst, and 1 DBA.
• Adopted both Waterfall and Agile/Scrum SDLC methodologies
• Prepared project budgets and presented it to the stakeholders
• Held weekly project status updates with the stakeholders, SMEs and management.
• Designed User Story/Use Case template for documenting data gathered during SME interviews
• Created system specifications based on use cases and business rules.
• Led JAD sessions with SMEs to walk-through mock-up wire-frame of screens
• Reviewed and Approved time cards of contractors
• Reviewed Architectural designs with the developers and business analysts prior to coding.
• Reviewed database designs with developers and DBA prior to coding of stored procedures.
• Established Software Development process of a small development team.
• Implemented Software Change Control
• Established Quality Assurance process and documentation requirements
• Reorganized and reconfigured their JIRA bug ticketing system and added workflows to adapt to the new software development process
• Reorganized the development team, establishing accountabilities and responsibilities
• Currently heading a project to replace legacy systems with web based systems that are fully integrated with the PBX, Fax Servers, Docuware Document Imaging Systems, and Quickbooks Accounting systems.
• Troubleshooting of real-time interfaces with client system
• Troubleshooting of stored procedure bugs discovered in QA/UAT.
• Redesign of the real-time interfaces with the client system
• Reviewed and modified the requirements documentation for new systems and system enhancements
• Created an Attorney Portal using Docuware a web based Document Management System utilizing workflow and tasklists.
• Built the SSIS/ETL data migration from Legacy systems to the new SQL Server 2008 R2 database.
• Developed Powershell scripts to automate the fetching of data from an external FTP site, parse, map, and upload data into SQL Server R2

• Developed numerous complex stored procedures, views, functions, triggers for the new system.
• Set-up and managed full database replication on SQL Server 2008 R2
• Set-up and managed maintenance plans for index health and backups.
• Developed a business rules engine that may have multiple conditions
• Managed business analysts, architects, software developers, and QA.
• Managed the JIRA defect log and issues.
• Managed the ONTRACK technology replacement project from thick client to web based technologies C .net on SQL Server 2008 R2

• Tested web services using SOAPUI

Software Quality Assurance/Development Consultant

Confidential

• Conducted regular meetings with Vendor SCC to monitor progress vs established timelines of the GEDI project
• Conducted JAD sessions with subject matter experts to present and discuss modules and functionality
• Conducted regular meetings with stakeholders, SMEs, and business users to update them on the status of development and testing and to clarify requirements
• Developed and implemented Quality Assurance policies and procedures
• Developed and implemented templates for test cases and test scripts utilizing agile methodology
• Prepared User Acceptance Test Plans and QA Test Plans,
• Developed test cases/scenarios for custom software developed in VB/C .NET on an Oracle 10g db backend.
• Managed and mentored 7 .NET and VB programmers in order to ensure that appropriate pragmatic solutions to complex system functionality issues are resolved in a timely manner.
• Managed the development and QA activities on the laboratory management system for biochem, cytogenetics, fish, and oncology
• Supervised the Oracle Developers on the creation of database triggers, stored procedures, and functions
• Coordinated with the Release Engineering team on production releases.
• Reviewed and approved software versions for release into production.
• Reviewed and approved HL7 interfaces to the client's system
• Reviewed and approved in-house system interfaces to laboratory equipment
• Resourced, trained and monitor the activities of off-shore QA resources
• Conducted triage meetings to discuss priorities of issues and ensure timely resolution
• Reviewed and tested Rule based protocols RBS Manager on workflow processes, routing, and conditions
• Prepared Plans for data cleansing and testing strategies for quick releases / scrum cycles
• Wrote automated SQL test scripts for testing lab test interpretations and interfaces to background processes such as automatic approval and report generation and auto-fax

Enterprise Architecture Manager

Confidential

• Overall management IT Operations and custom software development written in c / .NET platform on a SQL Server 2005 relational database.
• Prepared Budgets for the entire IT Department
• Developed and mentored new developers and quality assurance analysts.
• Led the requirements gathering and system design of multiple .NET application redesign projects for foreign direct investments and accounts receivable collections
• Integrated of external applications to in-house custom developed software
• Preparation of custom systems development plans
• Developed Management Reports utilizing Crystal Reports and SQL Reporting Services
• Prepared Change management procedures and implemented version control
• Established standard operating procedures for the IT Operations group
• Implemented Misys Tiger and AdvantX for Healthcare facilities
• Implemented MAS200 for Accounting Department
• Implemented SAP r/3 for new pharmaceutical company medHealth
• Implemented Misys EMR for Harmon Medical Center.
• Implemented HP Blade scalable servers
• Implemented EMC Clustered servers for high availability
• Facilitated training sessions for users on new systems
• Managed vendors Siemens, EMC, Laserfiche, SAP, etc
• Prepared QA and User Acceptance Test Plans

Project Manager

Confidential

• Streamlined IT operations
• Managed TB Consulting resources external developers - requirements gathering/development using C .NET/MSSQL
• Managed 1 in-house DBA, and 1 programmer, and several contractors
• Established support plans and developed IT operations manual
• Integrated in-house custom applications to QuickBooks Financial System
• Prepared custom systems development plans
• Coordinated with TB Consulting external developers with regard to the requirements of the business
• Prepared User Acceptance Test Plan for the new system
• Preparation of Change management procedures and Source Code Control Procedures

Program Manager

Confidential

• Managed vendors and suppliers Unisys, SAIC, IBM, CA, Sybase, InfoImage
• Project Cost Management
• Project Schedule Management
• Preparation of implementation strategies and plans
• Preparation of periodic project status for management and lenders
• Preparation and presentation of project profile and status to various government agencies
• Coordination with the Project Management Committee
• Manage and coordinate purchases and deliveries from suppliers
• Review and approval of Custom-Developed System Architecture
• Review and approval of Design Specifications
• Review and approval of Fiber Optic Backbone Design
• Review and approval of Nationwide Frame Relay Design
• Software Quality Assurance
• Set-up and manage Help Desk Operations
• Set-up and manage data centers and disaster recovery sites
• Oversee site rehabilitation of DMV offices related to the IT infrastructure
• Established an IT Support Organization for 250 remote offices.