SUMMARY

• Certified Scrum Master wif more than 12 years of experience in Project Manager, Agile Coach and Facilitating Scrum Practices to the team in end - to-end software development life cycle using Waterfall and Agile methodologies
• Active Member of Project Management Institute (PMI)
• Expert in motivating agile transitioning teams to adapt agile methodologies and self-organizational traits
• Creating matured teams by motivating them to ‘Being Agile’ than Just ‘Doing Agile’
• Focusing on tailoring the framework to fit the needs of organization than just copy pasting the framework
• Managed multiple projects as Project Manager.
• Expert in doing Root Cause Analysis for identifying and resolving team’s performance hurdles and suggested fool-proof techniques for successful completion of agile sprints; TEMPeffective utilization of the sprint retrospective meetings
• Expertise in conducting Story mapping& Story Boarding practices for illustration of the vision of the project
• Practical experience of successful Scrum based development team management as an Agile Project Manager and Scrum Master.
• Expert in using various techniques to refine the product backlog wif Business value and Effort estimates by facilitating product refinement meetings
• Empowering the team to knock blockers out themselves and build trust to communicate clearly and objectively
• Exceptionally talented and results-driven and multilingual. Expertise in object-oriented architecture, software development cycle in agile environment, My SAFe experience enables me to work in a fast-paced, high-demand environment.
• Expert in handling time boxed daily scrum calls wif brisk and relevant discussions
• Experience in Encouraging teams to actively contribute for Inspection and adaption of the team activities in sprint retrospective meetings
• Highly experienced in tracking and communicating sprint progress through various metrics like burn-down charts
• Expert in evaluating User Stories from epics and refining Backlog list wif Business owner and Product management
• Able to work wif multiple projects of high complexity and various stakeholders simultaneously wif little guidance.
• Excellent servant leader skills being able to build strong relationships wif coworkers and managers across multiple divisions, including legal, management, research, sales, and trading.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile (Scrum)

Modeling Tools: UML, MS Visio, Erwin, Power Designer, TFS, Balsamiq, Mockingbird

ReportingTools: Business Objects, JIRA, Crystal Reports, MS Office Suite

QA Tools: Quality Center, Test Director, QTP, Bugzilla, Clear Quest

Languages: SQL, HTML, XML, UML, ASP, JSP

Databases & OS: MS SQL Server, Oracle 10g, DB2BA Tools/ repositories Rally Dev, JIRA, TFS, SharePoint site

PROFESSIONAL EXPERIENCE

Confidential, California

Project Manager/Agile Coach/Scrum Master

Responsibilities:

• Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings - CY17 architecture is quite complex involving Amazon Web Services (AWS) - Cloud Computing Services and MQIPT for the first time in TMS.
• Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.
• Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog.
• Experience wif Change Management tools such as Pace (HP product) Service Center in stall tool for Automation. And PPMC (Portfolio Project Management) work request tool SME for all Mainframe Applications and problem resolution.
• Experienced wif problem resolution wifin the mainframe Environments /Regions.
• Have worked wif large development teams and versioning of mainframe code bases. Detail oriented. Experienced Change manager.
• Responsible for analysis and documenting of existing Drivers Licensing system on the IBM mainframe.
• Enterprise Security Architect, Manager, IAM Program wif over 16 years of extensive experience inIdentity and Access Management (IAM),Enterprise Security Architecture, Information Security Risk Management, Threat Risk Assessment (TRA), Business Analysis, Business Intelligence and SAP Application technology projects.
• Lead and managed all ERP deliverables and aligned expectations wif business leads and stakeholders
• Experienced in implementing ERP solutions in Pharmcetical, Manufacturing, Point-of-Sale, Financials, Professional Services, DoD Contractors, Wholesale, Industrial, MTO, ETO and mutiple other industries
• Owned Company that specialized in implementing in ERP implementation and Confidential Dynamics Suite of Products
• 10 years US Government Program Management Experience as a DoD Program Manager and Government Project Manager
• Project Manager wif Healthcare experience and implementation of incident management, Enterprise Project Management Systems (Planview and Project Server)
• PMP Certified - specializing in all areas of IT Project Management and Global ERP implementation.
• Experience includes IT consulting experience, multi - vendor multi-year large scale multi-tier technology projects involving software development and maintenance of business applications; Ontario Public Service experience, Identity Management and Access Control; IT outsourcing, project co-ordination and offshore and onshore mixed development, delivery and implementation;
• Expertise in leading Enterprise IAM Programs/Projects as well as analysis, design and architecture of Custom Identity LifeCycle Security solutions. 7 Full-cycle IAM Projects.
• Strong business acumen and ability to deliver Security cost/benefit analyses and create business cases bringing strong understanding of good governance practices for Information Security
• IAM SME wif hands-on experience in development of IAM Strategy: current state IAM Capabilities, Target State, Gap Analysis; IAM Road Map, IAM Program/Project Management
• IAM Security Policy, Standards and Guidelines development and enforcement
• Sound knowledge of corporate government, ministry, cluster standards; IAM Best Practices, SOX, PCI DSS, GDPR Compliance; extensive experience in the areas of Identity Management, Application Access Control, Segregation of Duty ( Confidential ), Internal Audit; Security Risk Management Framework, TRA (Threat Risk Assessment); Enterprise Security Architecture.
• Created Confidential Access database applications for ETL processes in master and transaction data of all areas.
• Developed Confidential Access databases that 100% compared the values on the approved load files wif the field values extracted from the load target client and highlighted any differences.
• Initiated, planned and executed the software development projects as scheduled.
• Coordinating internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, wifin scope and wifin budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Manage a mix of ERP implementations for growing software company based in California.
• Responsible for full-life cycle project management - Agile/ Waterfall/ Scrum/ FEL methodologies
• Identify solutions and work closely wif end-users on future state processes and integrations.
• Lead project teams in a matrix environment.
• Process redesign of projects that are challenged wif business process flaws.
• Ensure resource availability and allocation.
• Developing a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Perform risk management to minimize project risks.
• Establish and maintain relationships wif third parties/vendors.
• Hiring, building and managing team for development and managed support.
• Conduct performance reviews and appraisals for project teams, set and define goals and review annually.
• Worked as SCRUM Master/RTE to follow complete agile activities by using SCRUM .
• Used SAfe methodology for project management and handling multiple teams.
• Conducting SCRUM of SCRUM to resolve dependency and coordination.
• Coordinating wif team members, LPM (lead PM), APM, Dependent teams for project activities.
• Conducting Daily scrum call and tracking complete SCRUM cycle through tool JIRA & TDP
• Managed IAM Assessment project utilizing CMM framework. Identified maturity state of current Confidential FMS IAM Capabilities, identified target state; conducted gap analysis.
• Managed subsequent IAM program projects which include: Business case Development for IAM vendor solution Implementation; raised cross-enterprise IAM awareness, gained senior management buy-in; developed IAM Program PKIs, conducted IAM vendor fit analysis among the following Confidential conducted feasibility analysis on the adoption of Confidential Azure Cloud Services for IAM - IDaaS (Identity as a Service); managed procurement of CyberArk PAM Solution; managed relationship.
• Manage temporary leave approval process and provide promotion recommendations.
• Developed Design Documents for the existing Drivers Licensing system on the IBM Mainframe.
• Developed Conceptual Data Model for existing DB2 data base and Data Dictionary for Drivers License project.
• Converted IBM COBOL programs: from batch and CICS to Micro focus COBOL DLL’s.
• Developed Batch reporting systems using Micro Focus APS Master Builder Responsible for Verification of DB2 Tables and SQL Tables based upon DLS flow during User testing and Acceptance Testing Developed User and Acceptance Test Plans for IBM enhancement portion of the system
• Established processes and procedures around release management tasks, including baseline creation, automated builds and software development processes
• Highly motivated and result oriented individual wif excellent interpersonal, communication and presentation skills.
• Experience wif mainframe batch cycle run as well as Control - M. Good working knowledge in system analysis and design using tools such as Confidential Office Suite and Brio reporting.
• Worked closely wif the Release Train Engineer for the ART in coordinating dependencies between various scrum teams.
• Developed and maintained a Confidential Access database to track and monitor late orders w/ their reason codes. dis was used to direct the actions of Barrier Removal Teams to reduce late orders & cycle time.
• Helped the team in deciding the sprint backlog for every sprint.
• TEMPEffectively managed various stakeholders, EISP, EA, TESS, Customer Central, CPD, ES (Infrastructure), SXM, UIE and TSC in CY17 project and achieved critical decisions and solutions. Helped the team in making decisions
• Helped the team to write and split User stories, breakdown Epics.
• Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created Scrum and Kanban boards, status reports and burn down charts.
• Confluence was used to maintain project documents such as project plans, project scope, and status reports and to assign tasks.
• Managed financials, budgets, invoicing and forecasting in terms of resources and costs for financial year.
• Monitor and support mainframe nightly batch runs wif Control-M. Taking corrective actions on JCL/Cobol/Natural to recover failed jobs and ensuring batch processing is executed on time.
• Tracked team progress by creating sprint burndown charts and Release burndown charts
• Perform sprint retrospectives to capture lessons learned and what can be improved in next sprint.
• Worked on SAFe framework wif other scrum teams, Attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked wif Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing,
• Mitigated impediments during the sprint in terms of issues and risks
• Coordinated across various teams like TESS, Customer Central, CPD, ES (Infrastructure) so that ICE team’s dependencies are met. Facilitated regular meetings wif various stakeholders to ensure dependencies and milestones are met.
• Track, monitor, report and communicate, design, development and testing activities on behalf of entire team
• Tracked and communicated team velocity and sprint/release progress and another metrics

Confidential, Minnetonka, MN

Scrum Master/Project Manager/Agile Coach

Responsibilities:

• During the daily scrum coached the team about progress that they are making towards the Sprint goal
• Served as Agile Coach to other teams transitioning from Waterfall to Agile software development methods.
• The Nurse Case Management application TEMPhas been designed to provide instant information through customized dashboards and notifications/alerts to ensure that the Confidential team TEMPhas access to and can update the required child case management information at all times. The Confidential different modules use the Dynamics xRM user interfaces for data input and retrieval. The Confidential technical team ensured usability of the application by aligning the flow of data to match Nurse Case Management Team current workflow. The different Confidential modules include Child Profile Information, Child Assignment, Child Medical History, Dental History, Child Appointments, Child Diagnosis, Child Treatments, Child Discharge, Forms Generation and Resources Administration Module.
• Give expert knowledge to project managers on system development and system integrations on different platforms and mainframes LPARs. Updated project plans and time estimations of resources and developed test plan and test cases in all the phases of testing including regression and system testing.
• Used mainframe SAS to generate reports from SQL databases and DB2 tables. Also used SAS wif IMS databases.
• Manage offshore development and integration planning using company policies and procedures.
• Analyzed DB2 data using SPUFI and other DB2 tools. Wrote JCL Jobs in TSO/ISPF mainframe environment.
• Used IBM backup utilities such as ADRDSSU Volume backup and restore for all projects dataset and databases backups and restore written in JCL. Also used other IBM mainframe utilities such as IEBGENER to create datasets, IEBCOPY for coping simple flat files on the mainframe, and IEBEDIT to change to format or profile of the dataset on the mainframe or copy entire job or jobs, including JOB statements and any associated JOBLIB statements, and JES2 or JES3 control statements.
• Agile Coach developing Agile training materials and delivering training courses to all new hires and tenured resources at Gainesville Delivery Center.
• Working directly wif the vendor and business, me managed dis project to replace the existing portal wif a new one which was developed wif the latest technologies using Share Point Server 2007, Office 2007 and SQL Server 2005.
• Responsibilities included systems analysis, design, data modeling and developing decision support and online transaction applications per customer requirements. Most of the developed applications belong to the manufacturing and financial industry.
• Performed Mass Data management projects for various companies using Winshuttle and other tools like Confidential Access, Excel, and SQL Server.
• As Agile Coach and Lead Scrum Master coached and mentored scrum masters and agile scrum teams on adopting and improving scrum, eXtreme Programming XP and engineering practices.
• Trained the team to make sure the product backlog is aligned to the product goal.
• Coached the team from self-managing team to all managing team.
• Developed a highest quality team wif high level of process discipline by doing agile as a way of working.
• Helped creating openness between the people collaborating in the team.
• Set up meeting series, followed up on program level implementation and dependencies wif the team.
• Participated and contributed insights at the feature solution team meetings.
• Participated in Scrum of Scrum meetings sharing what is my team doing dis sprint, what are we doing next sprint, what is blocking my team, who is my team blocking and are we releasing soon.
• Successfully registered all my team members to undergo SAFe training
• Update the team status to my IT manager on a face-to-face weekly meeting.
• Participated A&T Tech monthly meeting.
• Updated the team wif weekly and yearly metrics on Features time to build and time to value
• Participated and contributed insights in the Architecture Feature Refinement and Product release gate weekly meetings.
• their were four phases running at parallel after which the system was available to customer. My role as Senior Project Manager was to manage the internal and external technical teams, monitor the project progress, and keep track of change management.
• Created Change request tickets and ran Jenkins to all the deployment user stories.
• On a daily basis attended CAR/ Collaboration, Alignment, Relationships releases schedule meeting that happens across the Train.
• Manage project roles, identify resource requirements, arrange training needs, define project deliverables, and provide customer satisfaction and reporting structures to insure quality of projects.
• Identify the technical approach to be used on the project and document the opportunities to integrate systems and resources to fulfill requirements.
• Manage the system development lifecycle.
• Assign, schedule, review, and monitor project work to ensure that progress is wifin expected guidelines and is completed on time and wifin budget.
• Document pertinent project information accurately and timely.
• Maintain open lines of communication wif staff, stakeholders, and management.
• Mentor and provide expertise to other project team members.
• Understand and communicate PMO goals, methodology, process and principles to project stake holders.
• Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
• Encourage open, honest, and respectful communication wifin the team, develop a sense of commitment and accountability to each other, and keep the team focused.
• Engage wif management to assist in removing organizational and systemic impediments.
• Coach the team to self-organize, collaborate, prioritize, self-manage, and to adapt to engineering practices such as pair programming, continuous integration, code reviews, continuous testing, etc.
• Serve and halp teams to track and monitor status, enter task and time, dependencies, and blockers.
• Created a team wif the autonomy to make decision about their work, and the ability to improve regularly.
• Coached the team on capacity-based planning, managing iteration and time box.
• During retrospective took the feedback on how the team can improve and did RCA
• Helped the team to resolve access and dependency issues and how it could be avoided in the next sprint.
• Helped the team to better visualize and plan releases.
• Coached the team on managing milestones to track progress towards deliveries and deadlines instead of tags or releases.
• During PI/ Program increment planning ensured that the team is committing to the sprint planning and that the sprint plans are in line wif the PI plan.

Confidential, Louisville, KY

Scrum Master/Project Manager/Agile Coach

Responsibilities:

• Developed an all-inclusive program for managing IT projects from design to implementation.
• Created and implemented processes for project management (e.g., Agile best practices)
• TEMPEffectively communicated project responsibilities to owners, sponsors, team members, and other stakeholders in a clear and concise fashion, including but not limited to development of status reports and executive-level dashboards.
• Agile Coach providing pre-sales support and Agile readiness assessment for potential new clients and new initiatives wif existing clients.
• Identified and manage project dependencies and critical path.
• Create and document project plans, wif associated critical path analysis, work breakdown structures, and timelines.
• Facilitated Agile process for two software development teams.
• me was responsible to finalize the business process for the solution, IT integration requirements, and application process flow and software development through multiple vendors located in different countries.
• Running daily stand up meetings, retrospectives, and aggregating agile metrics in to reports
• Senior member of Agile Coach Committee for Confidential ’s Agile Center of Excellence, responsible for mentoring junior coaches and certified scrum masters, designing Agile transformation strategies, developing Agile playbook and assisting wif training delivery for 18,000 employees.
• Foster productivity, visibility, predictability, team empowerment, continuous improvement, success, and happiness of the team to deliver quality software product and improve business value delivery.
• Foster team morale, sustainable velocity, quality, and incremental value delivered.
• Represent teams in Scrum of Scrums to address dependencies and impediments, to share experience and knowledge.
• Managing a team of cross functional teams in the change control configuration process using the scrum framework.
• Educated the teams on the fundamentals of iterative development.
• It was an upgrade to an existing call center solution where we implemented a module for collection department. their was an integration between the collection system and the call agents. Any customer whose balance goes up to a certain limit for a certain period time was included in the auto dial procedure. The collection agents can see all the logs and can contact such our due customers manually as well. The collection system was also linked wif the banking system to get the real time account information.
• Systematically conducted all Scrum ceremonies.
• Kept all team operations transparent and reportable.
• Protected the teams from distractions to their Sprint Goal.
• Worked wif the Product owners and other Agile Leads to ensure a successful flow of information into the team, and shippable increments flowing out.
• Worked collaboratively outside of my team to ensure healthy reportability and tracking of objectives (Epic) and outcomes (Releases).
• Create Confidential Access applications for analyzing and validating the integrity of data transfers from legacy systems into live SAP environments.
• Develop & publish Winshuttle templates for end users to easily submit requests for changes, creations, or deletions of data records using excel and/or access.
• Generate sales reports for upper management to identify revenue problems in the Order To Cash processes (me.e. invoicing, consignments, Certificates of Analysis, etc.).
• Responsible for managing and coordinating data transfer for plant closures & consolidations.
• Work wif plant personnel to troubleshoot costing problems wif materials. Developed Confidential Access tool to quickly identify missing PIRs, SPT, BOMs, and other MRP fields.
• Participated in, and occasionally assisted in facilitation of software release activities.
• Helped the team to see the issues and opportunities early and often and addressed them appropriately.
• Always had actionable Sprint plans and ensured success wifin the team.
• Thought and practiced the value of key metrics and performance artifacts for the team (sprint backlog tracking, burndown, velocity, task definition and tracking.
• Produced and maintained a happy productive, high-performing team.
• Listen to the needs of different groups, makes persuasive presentations, inspires key employees, TEMPeffectively negotiate wif a wide variety of stakeholders, sell ideas, and develop amicable relations wif a wide range of different personalities.
• Solicit, analyze, and determine solutions for key issues; communicate as needed.
• Helped the team in understanding the value of commitment to delivery made by the team and worked wif them to achieve a track record of success.

Confidential, Dallas, TX

Scrum Master/Project Manager

Responsibilities:

• Facilitate daily stand-ups, backlog refinement, story sizing, sprint planning, demo, and retrospectives.
• Scrum Master and Agile Coach on contract to Southwest Airlines, leading software development teams in development of Southwest.com booking and value-add functionality
• Resolve impediments and protect the team from distractions and changes during sprint execution.
• Empowered teams to self-organize and grow cross-functionally.
• Educated Product owner on keeping the product backlog in ready-ready state.
• Work wif product owner to refine and prioritize product backlog, develop release plans, assist breaking of epics to create and add user stories in the backlog.
• Facilitate negotiations between product owner and development teams on priorities, dependencies and during story sizing.
• Coach business analysts in writing user stories and building a backlog of quality user stories.
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs for timely delivery.
• Support, educate and assist the team on adapting to scrum framework and techniques.
• Monitor sprint progress and progress towards release plan using release burn-down/burn-up charts.
• Scheduled and facilitated Sprint planning, Daily stand up, sprint retrospective, stakeholder meetings and Sprint demonstrations.
• Shielding scrum (development) team from outside distractions, impediments or team conflicts and maintain focus on product backlog and project timelines.
• Engaged in agile program management and created product concepts based on the company strategy to align wif various scrum teams
• Involved in breaking down the concepts into epics and in turn to user stories and streamlined the daily delegation of incoming issues using Issue tracking system for the scrum team
• Work closely wif Product Owner in backlog management and continuous delivery of business value in scrum projects
• Actively contributed and engaged the team throughout the scrum/agile process in daily standups, product backlog refinements, Sprint planning, Sprint review and Sprint retrospective sessions.
• Facilitated TEMPeffective Sprint Planning sessions wif Sprint goals and Sprint backlog as outcome
• Collaborated wif multiple cross-functional teams and communicated wif Business people from various LOB’s like Marketing, Finance, Supply chain and other teams.
• Conducted coaching and training sessions regarding Agile development cycle and encouraged team to engage in Scrum ceremonies, technical discussions, reviews and release planning.
• Helped the product owners to come up wif set of stories for better understanding for estimation and development.
• Met goal of addressing and resolving issues wifin stipulated time and managed the lifecycle of code development, from ideation to sprints to deployment
• Communicated wif other management, engineers, product managers and support specialists on product issues.
• Worked wif the dev team and the Product owner to negotiate the minimum viable product for delivery.
• Assisted in defect triaging and coordinated wif developers to quickly resolve the defects associated wif them.
• TEMPEffectively coordinated offshore and onsite testing team in defect triaging, analyzing and resolving the bugs earlier in the product development

Confidential, Bloomington, IL

Scrum Master

Responsibilities:

• Being a servant leader coached the team to improve continuously using agile principles.
• OrganizedProduct backlog refinement, Sprint planning, Sprint reviews and Sprint retrospective
• Acted as Agile Coach, Scrum Master and Servant Leader for technical cross functional teams implementing Scrum
• Mentored and empowered teams towards making appropriate commitments through story selection, establishing acceptance criteria, story sizing and task definition
• Facilitated use of Test Driven Development (TDD), Continuous Integration (CI) and Pair programming for robust code development.
• Educated the team in how to manage an overall release plan, velocity forecast wif agile metrics through standard agile tooling such as JIRA
• Protect scrum team from outside distractions, impediments or team conflicts and maintain focus on product backlog and project timelines.
• DeliveringMinimum Viable Product to the Business owners from where the consumption got production able
• Involved in breaking down the concepts into user stories and streamlining the daily delegation of incoming issues using Issue tracking system
• Resolved impediments/roadblocks to re-create the focus on accomplishing the sprint goal.
• Conducted retrospective meetings to inspect the team’s performance and adapt new changes
• Negotiating wifProduct Owner in backlog management for scope creeps and continuous delivery
• Tracking and Radiating team metrics through burn-down charts to higher executives
• Actively contributed throughout the scrum/agile process in daily standups, functional and technical grooming sessions.
• Steer the team to stick to short answers to the three questions; steer them away from discussing problems or details during the daily scrum

Confidential, Mason, OH

Scrum Master

Responsibilities:

• Facilitating Sprint planning, Sprint retrospective, Sprint review and Product review meetings.
• Conducting TEMPeffective Sprint retrospective Meetings to understand the impediments and improve the team.
• Involving users actively in User Acceptance Tests (UAT) between development team and the end users from the business team
• Facilitating daily stand-up meetings and sprint review meetings.
• Conducting story mapping and story boarding session to elicit high level features and goals from the Product owners
• Developing user stories and grooming them wif product owners throughout the agile lifecycle
• Facilitating Product backlogGrooming sessions for creating well developed user stories wif user acceptance criteria and mockups if required for developing a good product backlog
• Negotiating TEMPeffectively wif Product owner on the release priorities and exceptional scope creep.
• Significant contribution to stories development in product backlog, sprint backlog and release backlog meetings.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Interacted wif Users and Stakeholders to identify business system needs, evaluated solutions for business problems.
• Worked wif SME’s of different groups to gain detailed knowledge of Investments and Capital Market and to understand the cross impacts of the system.
• Created user stories based on the features and epics provided by the Business stakeholders and Product owner
• Create the Business Requirement Document (BRD), supporting documents containing essential business elements, detailed definition and description of the relationship between the actors
• Designed and developed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process, analyzed the data entity relationships and worked on multiple short-term projects in between.
• Conducted User Acceptance Testing (UAT).

Confidential

Business Analyst

Responsibilities:

• Facilitated group discussions to elicit requirements by communicating wif internal users and stakeholders.
• Worked as a team wif other business analysts to make an object orients model of the applications
• Conducted JAD sessions to allow different stakeholders to communicate wif each other, resolve problems at early stage
• Created the Functional Requirement Document (FRD) and use cases to support Business requirements
• Created Business Requirements Document (BRD) for developers, for clear understanding of the systems on both Technical and Business perspectives.

Confidential

Business Analyst

Responsibilities:

• Conducting Requirements brainstorming sessions to elicit business requirements
• Creating Functional Requirements by meeting various technical leads and conducting design meetings
• Analyzing and documenting use cases and process flow diagrams to support the functional requirements.
• Creating wireframes to depict the business needs
• Creating test cases for the business requirements and executing and documenting the test results
• Creating RTM to track the business requirements to functional requirements to use cases and test cases.