Project Manager Resume Profile
BishkeK
OVERVIEW OF RESPONSIBILITIES
Develop and implement internal operating controls for all business functions. Establish effective lines of communication throughout all internal departments to ensure highest-level productivity and consistency of service. Set and administer budgets for fixed and variable expenditures analyze past performance, economic and seasonal trends to assess goal attainment. Forecast sales and coordinate manufacturing operations to support projected activity. Investigate and select vendors, negotiate prices and delivery schedules to assure greatest cost effectiveness. Monitor compliance with federal and international import/export and trade regulations. Initiate contacts with potential customers to provide pertinent information regarding available products, services, prices and distribution schedules. Hire, train and motivate personnel offer informed recommendations to improve productivity performance. Utilize technical and business expertise to spearhead all daily functions of sales, administrative, technical and support personnel. Introduce customer relation's policies to assure satisfaction and repeat sales opportunities. Research and resolve customer complaints and account discrepancies. Many years of experience utilizing waterfall, rapid prototyping models for SDLC and Agile methodology.
CAREER HIGHLIGHTS
Confidential
Sr. Project Manager
Member of the Board
- General Adviser for Central Asia Operations Bishkek, Almaty
- General Adviser for Unisphere Russia Moscow, Novosibirsk
- Developed strategy to create e-commerce industry in central Asia country. Supervise whole SDLC, from scope development to production implementation of custom applications for mobile point of sale terminals, smartphones, back-end database design, operations and customer's web portal. Supervised migration of internal back office operations from MS Office 2007 to the MS Office 365 cloud environment, including MS Exchange, MS Project, Share Point and user data. Trained and supervised staff on MS Dynamics Financial software.
Confidential
Sr. Project Manager
Develops and enforces policy and procedures to ensure the protection of the affiliate's IT assets and the integrity, security and privacy if information entrusted to or maintained by the affiliate. Oversees the linkage between external technology systems e.g. government, vendors and banking organizations and the affiliate's IT resources including systems for electronic data exchange. Managed highly complex design and construction of electronic payments data processing center. Supervised construction of facilities, to insure PCI DSS compliance for physical security and power redundancy. Managed development and completion of Master Card prepaid card operation system, based on windows environment utilizing C , VB, C , MS SQL, HTML technologies and HP Servers product line at enterprise level to insure data transmission and storage security in compliance of financial, banking and electronic payments system standards. Managed development and deployment of custom call center application with automated responses and interactive training guide utilizing Cisco IVR and Call Manager software and hardware with-in VoIP environment. Supervised construction of fiber optic lines to the data center facilities and satellite earth station deployment.
Confidential
Project Manager
Responsible for the technology vision and planning process that will regularly evaluate existing technology, information systems, and staffing, research new solutions and technologies and recommend changes. Responsible for planning, development, evaluation, coordination and management of the information and technology systems for the affiliates. This includes telephones, data imaging, practice management systems, and office automation.
Confidential
Sr. Program Manager:
Manage several major, highly complex domestic projects and new hardware product implementations as defined by the organization. Coordinate and allocate all necessary resources. Interface with internal and external organizations for the purposes of gathering, assimilating and dispensing information. Coordinates with Network Planning, Network design, Provisioning, Facilities Procurement, Materials Management, Network Installation, Telco's, Customer Install, and the NOC to identify issues that could impact product quality, operations costs, or project schedules. Develop and adhere to schedules for assigned project based on given requirements and specifications. Act as a primary point of contact for vendors, partners and all levels of management for project status. Disseminate project status information in the form of formal executive briefings, project coordination meetings, written and graphics reports etc. Develop Network Operations capital and operating budget, and implementation schedule estimates for new product initiatives.
Confidential
Sr. IT Consultant:
Developed business processes and operation controls. Establishing communications throughout departments involved in a Project. Coordinating of software development and implementation, creating business information infrastructure. Investigating and select vendors, negotiate prices and delivery schedules. Train employees. As Project Manager architect, designed and implemented Customer Retention and Off-cycle Billing Systems which result in 1,000,000.00 of additional revenue for operations and marketing departments. Tasks included operational and technical specifications, front-end design using MS Access. Backend fixes in existing Oracle Data Base. Design new communications infrastructure between operations, marketing and marketing communications departments. Setup and administer dedicated server for MS SQL Server database and created communications lines for outside information's sources using VPN.
Confidential
Over seven years created complete high complex information infrastructure for global present of this multinational holding corporation involved in commodity trade mostly natural resources, gas, oil , computers manufacturing, financial services business, insurance. IT department grow from four to more then seventy people, with over 250 employees in all divisions in eight countries under my management. Revenue from computers related businesses grow from 500,000.00 in 1991 to more then 30,000,000.00 in 1998. Experience included contract's negotiation with companies as: ATI Technology, Maxtor, Western Digital, B.A.S.F GmbH, Trident Corp., Mitsuboshi Electronics Ltd., O'Sullivan Industry, Bosch GmbH, Sysco Distributions, Barclay's Bank.
Special Assignments
Johns Hopkins Center for Civil Society Studies: 2014 - As Senior Consultant perform geopolitical, financial and business analyzes on Kyrgyz Republic for possible implementation of Philanthropy thru Privatization initiative.
Skills, Experience and Expertise
- PMO/Project Manager-18 years
- E-Commerce software development -15 years
- IT Manager 5-15 direct reports SDLC Linux, Visual Studio environments
- PCI-DSS security physical facilities, network and software
- MS SCCM deployment and operation
- MS Dynamics Financial former Great Plains , CRM, ERP Expert
- MS Access Developer
- MS SQL DBA
- MS Excel, Word, Power Point, Visio Expert
- MS Exchange including cloud environment on Office 365 -administrator
- MS Servers up to data center level -administrator
- MS Project Expert
- SharePoint- Designer
- Cisco based networks VPN, IVR routers -basic
