SUMMARY

• 7 Plus years of IT experience in Health Care Industry.
• Certified Scrum Master with around 6 years of experience as Scrum Master.
• Exposed to all phase of software development life cycle including in - depth knowledge of Waterfall and Agile Methodologies.
• Extensive experience in driving successful projects as a Scrum Master.
• Experience in facilitating SAFe ceremonies.
• Experience in working as a servant leader with ART, scrum teams in conflict resolution. Empowering the teams by increasing Transparency, Inspection, Adaptation, Focus, Courage and Respect.
• Experience in working with Portfolio, Program Management, RTE, Scrum masters, development team on designing and executing daily stand ups.
• Participated in Scrum of Scrums and notified the RTE about roadblocks, correlated dependencies and aligned the project goals.
• Facilitated Team Breakout sessions in the Program Increment planning.
• Manifested SAFe core values in the team and following the Agile manifesto.
• Used Agile practices like - timeboxing, user stories, daily stand ups, frequent demos, test driven development, retrospective & continuous integration.
• Excellent track record of working directly with the customers and guiding customers to accomplish their vision using agile methodology.
• Experience in conducting interviews and performance evaluations of the resources.
• Developed business requirements, wrote user stories and conducted root cause analysis.
• Expertise in conducting GAP analysis evaluating as-is application, defining Business Process Improvements, analyze data and incorporating those into to-be application scope
• Expert at driving the adoption and enforcement of Scrum rules, protecting team from over-commitment and removing impediments to keep team focused on delivering success in rapidly evolving and dynamic environments.

TECHNICAL SKILLS

Methodologies: Agile -Scrum, Kanban, SAFe, Waterfall

Requirement Management Tools: RTC, Rally, JIRA, Confluence, SharePoint

Microsoft office Suite: Word, Excel, PowerPoint, Outlook, Project

Database: SQL, CICS-DB2, COBOL-DB2

Testing tools / QA: Win Runner, Load Runner, Quality Center (Test Director)

Business Modeling Tools: Rational Rose, Microsoft Visio

Change Management Tools: Rational Clear Quest

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Scrum Master

Responsibilities:

• Organized and facilitated all scrum ceremonies including release planning, daily stand - up meetings, sprint reviews, grooming meetings, retrospectives, planning, and demos amongst diverse groups.
• Facilitated retrospectives at key project milestones and final project completion, to confirm project acceptance and satisfaction, and to establish lessons learned.
• Coach team members on Agile principles and Scrum methodology.
• Worked with Product Owner to define project scope and objectives.
• Maintained sprint reports, burn down charts and dashboards to improve transparency.
• Working knowledge of JIRA.
• Assisted team with making appropriate commitments through story selection and task definition.
• Identified and removed impediments, preventing distractions, that interfere with the ability of the scrum team to deliver the sprint goal.
• Identified and maintained consistent Sprint velocity and capacity during Sprint planning meeting using metrics related to optimal velocity, average velocity, and team velocity and focus factor.
• Updated artifacts such as sprint burndown, sprint burnup and release burndown charts daily
• Assisted in developing a comprehensive and user-friendly online claim filing and monitoring system for the policyholders.
• Participated in various meetings and discussed enhancements and modifications with business users and stakeholders.
• Analysed and tested the user interface for constantly redesigning the system to increase its user friendliness for the clients.
• Tracked open issues using weekly status and progress reports and kept project manager updated.
• Designed Requirements Traceability Matrix.

Environment: s: Jira, Agile Craft/Jira Align, Confluence, Agility Health, Confluence, MS Teams, Slack.

Confidential, Indianapolis, Indiana

Scrum Master

Responsibilities:

• Organized and facilitated Release planning, Sprint planning, Daily stand-up, Sprint Reviews/Demos, Sprint Retrospectives & and other Scrum-related meeting
• Worked with Product owner on artifacts such as Product Backlog, Sprint Backlog, Sprint Burndown, and Release Burndown
• Responsible for helping product owners maximize productivity by maintaining the backlog, release plans and radiate Scrum artifacts as required
• Created metrics such as Burndown and Velocity charts for each Sprint and tuning the subsequent Product Backlog/development/Release Plan to meet feature delivery deadlines
• Ensured the development scrum teams practice the core Agile principles so the team moves toward becoming a self-organized and self-managed
• Educated management and development team on significance of automation and continuous Integration in delivery of quality software
• Made sure the Agile/Scrum process is implemented effectively and provide coaching and training at the team, department, and company levels to maximize its benefits
• Facilitated Scrum of Scrum for offsite Scrum teams in US states
• Responsible for writing user stories and ensure that all prioritized user stories have acceptance criteria
• Involved in facilitating estimation sessions for epic and theme level user stories for planning releases and mapping the releases to roadmap
• Supported, educated and mentored Product Owners, especially with respect to grooming and maintaining the product backlog
• Tracked and reported Agile Scrum project metrics through daily burn downs and release plans through release burn downs
• Publicized the team's progress and successes to make sure they are highly visible to product owners and stakeholders
• Worked with the PMO team and senior leaders to help practice and spread waterfall project management standards, disciplines in conjunction with Agile framework

Confidential

Manual Tester

Responsibilities:

• As a manual tester, performed a detailed analysis of the project and prepare test scripts.
• Review and perform unit, system and integration testing of applications.
• Identifying and documenting the reported defects.
• Document the test results and review the same with senior leads.
• Worked collaboratively with the QA and development groups.

Confidential

Mainframe application developer

Responsibilities:

• Understanding the requirements and performing the complete impact analysis.
• Preparing Technical specification document.
• Perform coding and unit testing.
• Development of both online and batch programs with database connectivity like CICS-DB2 and COBOL-DB2.
• Ensuring application stability during the project development.
• Deliver knowledge sharing sessions for new team members.
• Work involves fixing abends such as Space abends, File contention errors, VSAM space abends and DB2 abends.
• Create and modify JCL jobs in production.
• Responsible for End-to-End ownership of project from offshore.
• Support Quality Assurance team during the test execution phase.