Summary of Qualifications

• Highly focused and results-oriented Project Management Professional with extensive experience in leading functionally diverse teams through coordination planning, scope business requirements development, process analysis improvement, and presentation development for C- Level management.
• Experienced project manager offering 10 years of success leading all phases of diverse, complex, functional projects in various environments.
• Demonstrated ability to interface and build rapport with management as well as lead onsite and virtual project teams to align with multiple stakeholder expectations.
• Proven track record of monitoring progress of work, identifying risks in the delivery of priorities and implementing timely resolution of issues to ensure appropriate reallocation of time, internal resources and expenses.
• Adept at tracking multiple project constraints by consistently reviewing criteria and negotiating resources to balance competing demands for opportunities to crash and/or fast-track applicable areas/tasks.
• Proficient at gathering applicable data and preparing diagnostic and prescriptive reports on significant team, group or institutional issues.
• Leads and support team members through organizational changes effectively so that improvements and benefits are realized and better ways of supporting customers and environmental needs are accomplished.

Professional Experience

Confidential

Business Change Advisor

• Acquire and lead cross-functional teams to maintain structure and focus by way of developing a strategic project management plan which includes budgetary, procurement, human resource, and communication elements. Coordinate and lead multiple workstream and ad hoc meetings as required and also coordinates project resources, identifies project issues and risks in order to closely monitor to minimize impact to scope, cost, and schedule.
• Create and maintain required documentation for project planning including SharePoint sites, requirements analysis, risk management, issues management, status reporting, project communication, and quality assurance.

• Accepts and delegates authority establishes priorities for work delegated to others.
• Review of the overall project management plan with key SMEs to gain input/consensus while assessing and confirming proper alignment of all parties in order to conduct internal/external kickoff meeting.
• Record detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables using requirement gathering techniques and the project charter.
• Develop and document temporary operational workflows and procedures used in transitioning the business organization through implementation and department initiatives.
• Identify and coordinate all project scope change requests for approval.
• Coordinate various workstreams from inception to deployment in order to provide guidance and direction of multiple tasks across functional areas which include use of different technologies.

Confidential

Corporate Licensing Manager

• Commuted to remote sites to conduct onsite assessments and business process analysis for corporate operations analyzed company, state, and federal regulations to ensure compliance maintained knowledge of all compliance trends and recommended changes for applicable company processes as well as developed relationships with potential partners for company sponsored events spanning across multiple nationwide locations throughout US.
• Organized, directed, and coordinated planning and execution of all licensing projects/technical support activities by way of assigned project team and negotiated functional resources.
• Created and maintained communications with executives and Board of Trustees to relay project status reporting, integration and implementation of new licensing systems nationally and internationally..
• Conducted training on process, tools, and best practices for associates for license application and renewal in present and future markets.

• Developed SOPs in new and present markets for research and application licensing procedures State Departments including the creation of market strategy for new areas.
• Planned and implemented a system for tracking status and file progression of application and renewal of entity licensure process.
• Monitor progress of work, identify risks in the delivery of priorities and implement timely resolution of issues to ensure appropriate reallocation of time, financial effort and enhancement of the service.
• Coordinated corporate incentive trips for top performing collectors as well as managerial and executive strategy sessions throughout United States, Caribbean, and Europe.
• Coordinated annual banquets, picnics, and all other corporate events for five locations located throughout the US.
• Frequent travel to sites located throughout US for annual evaluation of administrative staff as well as coordination of annual site events and award ceremonies.

Confidential

Executive Administrative Assistant

• Worked directly with contract vendors for the purchase of corporate equipment and supplies for production and executive departments.
• Coordinated and host successful semiannual and annual plant meetings, marketing and promotional materials, booking venues, and selecting speakers.
• Created and maintain daily plant production reports in Oracle based software.
• Coordinate, implement and monitor safety training and development.
• Analyze and monitor job costs, staff hours, and maintain accurate reports.

Confidential

Executive Administrative Assistant/Project Manager

• Directed all administrative and project support efforts and had overall responsibility for budget, schedule, QA/QC, safety and reporting. Responsible for maintaining capital budget for all locations, invoices, confidential employee files, travel and negotiated corporate rates for travel. Conducted in-depth customer satisfaction research and compiled results for review by Vice President and Regional Managers. Developed presentations and scheduled all executive-level meetings and coordinated travel. Provided administrative support for Vice President of Printing and Production.
• Implemented internal project control tools.
• Managed capital budget of 13,717,891 for eleven plants.
• Created system to transition projects from procurement to operations.
• Coordinated nationwide Trader Publishing events.
• Resolved procurement and installment issues related to commercial and contractual issues.
• Organized and planned bi-annual conferences both local and out-of-state.
• Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims against capital expenditures.

Computer skills

Operating Systems: WINDOWS NT, 95, XP, Vista, 7 and 8

Programs: SharePoint, Microsoft Project, Excel, Word, PowerPoint, Publisher, Outlook, OneNote, InfoPath Designer, TWINNS, and multiple Oracle based programs- such as Linux Database Appliance , PeopleSoft, and Solaris.